Based on 594 opinions finded in 2 websites
Opinions
Always happy with our orders. Never had a problem. Prawns with noddles are the best. Thank you for the good service.
Farrah N . 2023-11-17
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Ordered food at 7.30. Eta was 8.15pm. Rand restaurant at 8.40pm and I heard them apologising to 3 other people about kitchen being slammed and no one to deliver. If you can’t cook food, and you can’t deliver food don’t take the orders. If there is an issue don’t pretend it is not your issue. The food arrived and was greasy and tepid. Overall a pretty poor experience.
Zinfandel101 . 2023-09-30
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I’m shocked at other people’s reviews , Happy garden has fantastic food and always busy with other customer waiting so it cannot be that bad!! I will always use them. The reason they only take cash is that credit card companies charge for the use of a card meaning they would have to put their prices up and they don’t want to do that as it’s well priced Please ignore bad reviews and give them a try!! Steve R
Steve Ribeyro . 2023-09-08
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Ordered 1.chicken and noodles soup 2. salt and pepper wings 3. barbecued ribs and 4. chicken chow mein. Got... warm soup with funny taste wings that were obviously not freshly made today or even this week...tough as old boot never seen barbecue ribs this colour swimming in very thin sauce chicken chow mein. .. very little chicken. I have used Happy Garden many times before and have been Happy with food provided...very disappointed with this one.. couldn't eat any of it..That's 23 pounds I won't get back😞
happybunny43 . 2023-02-23
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After ordering over the phone and paying by card at least twice a month for over a year, the business has now decided that they accept cash only for phone orders. I was directed to their website to place orders if I wanted to pay by card. The prices on the site are 40% higher than in their printed menu. They've lost this customer and I'm sure I won't be the last.
Andy F . 2022-11-23
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Food was great but delivered one hour earlier than expected. Did not cause any issues as we were hungry :-)
Austin . 2020-11-29
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Have these guys left Just Eat? Shame. They’re amazing.
Alex . 2020-11-04
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Very honest about times and very good at keeping to delivery schedule. Food was very tasty :) Definitely would recommend
Jonathan . 2020-10-17
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Very honest about times and very good at keeping to delivery schedule. Food was very tasty :) Definitely would recommend
Jonathan . 2020-10-17
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Ordered at 7.05pm and food arrived 9.10pm. Calling restaurant we were told twice it was out for delivery and on it's way, was concerned that food may have been en route for over 45mins before we received it. We have ordered from Happy Garden previously and delivery was early. The food is delicious and that is their saving grace.
Mrs . 2020-10-17
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Ordered at 7.05pm and food arrived 9.10pm. Calling restaurant we were told twice it was out for delivery and on it's way, was concerned that food may have been en route for over 45mins before we received it. We have ordered from Happy Garden previously and delivery was early. The food is delicious and that is their saving grace.
Mrs . 2020-10-17
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Food was great but delivered one hour earlier than expected. Did not cause any issues as we were hungry :-)
Austin . 2020-09-27
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Great service and food. Would definitely recommend. Thanks so much to the restaurant and staff. Stay well.
Austin . 2020-08-26
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Great service and food. Would definitely recommend. Thanks so much to the restaurant and staff. Stay well.
Austin . 2020-08-22
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Have these guys left Just Eat? Shame. They’re amazing.
Alex . 2020-08-05
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Our first time ordering from here and we definitely order again. The food was lovely except the batter could of been more crispy.
nikki . 2020-07-16
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Our first time ordering from here and we definitely order again. The food was lovely except the batter could of been more crispy.
nikki . 2020-07-16
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First takeaway since the lockdown and it was superb. Great service and food. Always order from Happy Garden and never disappointed. Thank you so much.
Austin . 2020-07-13
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First takeaway since the lockdown and it was superb. Great service and food. Always order from Happy Garden and never disappointed. Thank you so much.
Austin . 2020-07-12
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The driver was very careful with social distancing.
Natascia . 2020-07-01
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Great food! Always ordering from this place
Adam . 2020-06-28
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I have ordered takeaway from Happy Garden a couple of times. The food was fine. The biggest issue at Happy Garden is the delivery driver who sits out front in his chair. He is HURTING your business, Happy Garden. His presence is both awkward and uncomfortable, especially for women. As a member of your community, please resolve this issue.
SuperGroverDavis . 2018-09-18
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My partner and I ordered a takeaway from Happy Garden and on delivery, the driver knocked on the door, waited a couple of seconds before opening (!) the front door, peering in, closing it again and repeating the process. Naturally, we were totally outraged and when my partner confronted him and asked what he was doing, the driver simply laughed in his face. Once we unpacked the food, we realised that we had been provided with a special chow mein (rather than a veg chow mein, as requested). We phoned the restaurant to ask them to resolve the issue and the woman that we spoke to effectively asked what our problem was. When I explained again that I do not eat meat and therefore wanted the dish we actually ordered, she proceeded to tell us that we were at fault as she had read the order back to us and we had not recognised the error then. We were eventually told that they would deliver the missing dish, however it would be a 30 minute wait (after 45 minutes it has still not arrived). I have never experienced such terrible customer service - I will not be returning to Happy Garden and urge others to avoid it altogether!!
LovellYoung . 2018-07-16
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The restaurant confirmed to deliver my order within 45 minutes (after extending it). After 47 minutes the restaurant rang me to tell me my order would not be delivered for ANOTHER 45 minutes to 1 hour. I was unavailable to wait to receive my order so had no choice but to cancel. As I ordered through Just Eat, the restaurant would not refund my money - I had to call Just Eat to get my money back. WORST of all, because my order was 'declined' I am unable to leave a review directly on Just Eat to ward off other potential customers from being equally duped to waste their time and money. Needless to say the girl in the restaurant was casual and unsympathetic - it sounds like they get away with this level of customer service all the time. Be warned!
RoisiRatters . 2018-06-12
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been going here for since i can remeber as a littke girl service is fast and tasty!! i recommend to all when they visit
Susana W . 2018-02-10
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Food came 15 minutes early that it could have been good if the food was cooked. Payed £6.50 for the chicken with lemon sauce. For what wasn't even cooled! Ordered 3 cans of diet coke. None of them was diet.
Nora . 2017-10-12
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Lots of great food for a great price, what else could you want?
Katie . 2017-10-12
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food was pengggg! arrived half an hour early which was good bc I was starvin,100% recommend
Roisin . 2017-10-11
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Is called HAPPY GARDEN but I think they are too modest. Their good is really yummy 😊
Nora . 2017-10-09
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You get what you pay for. Food is passable but not exceptional. Prawn toast was a chewy like it had been reheated in the microwave. Fried rice was bland.
Katie . 2017-09-30
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This was so not worth the hour and 20 minute wait. The chicken dough balls tasted bad and the sweet and sour sauce tasted so artificial. I won't be back.
Daniela . 2017-09-16
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Great food and really good start to the weekend, I recommend these guys
Philip . 2017-09-15
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Great tasty food and I'd definitely order from here again.
Steven . 2017-09-05
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After waiting for over an hour for my order I opened it to find it was wrong. The driver had already left meaning I had to ring the restaurant and tell them to send the missing dish. They said they would only deliver it if I paid a charge for the second delivery. I was happy to pay for the missing dish as they hadn't charged me for it on the bill but I refused to pay again for it to be delivered as they had already delivered my order once. When the (same) delivery driver returned with the missing dish he insisted I paid for delivery and became glib and bolshy when I refused. He also insisted I tip him by claiming to have no change (wanting me to round up the second delivery to the value of a whole banknote to cover his tip)! He was really quite confrontational about it.
David L . 2017-09-03
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Lovely grub, speedy delivery though he did get a bit over excited with the door knockery. Will definitely order from Happy Garden again 😁
Sally . 2017-09-01
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I keep on ordering three cans of Fanta but I am only provided with two. The delivery driver showed me his order receipt and it did say 2xFanta, but you can see that I have ordered three online. This keeps on happening.
SEAN . 2017-08-31
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Tasty food and would definitely order from them again
Steven . 2017-08-19
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Fast delivery, great food. Will definitely order again
Miriam . 2017-07-30
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Totally bland. No sauce for spring rolls provided.. Noodles were dry.
Ashilee . 2017-07-29
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Food was great and delivery came earlier than what was indicated. Great first experience.
Paul . 2017-07-23
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Excellent food, piping hot. Friendly delivery driver. Perfect 👌
Eleanor . 2017-07-22
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Really yummy will definetly order again
Sarah . 2017-07-22
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Shredded chilli beef is a bit to over done but other than that it's perfect
Vivien . 2017-07-15
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lovely food very happy cant wait to try other things
Frank . 2017-07-08
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Well delivery time was suppose to be 19:30 called at 20:00 since food had not arrived , the lady said yes your food is ready but our driver is not here!! Sorry about that , I'm hoping that they at least throw in a free drink or something , wont order from hete again that's really bad , still waiting since I paid with my card
Andrea . 2017-07-04
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Always a great service and good quality food.
Heather . 2017-06-04
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Not very flavourful at all, wouldn't order again :(
Lauren . 2017-06-02
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Not sure if that actually was chicken..
Joseph . 2017-05-30
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Been going here for years, hands down best Chinese in the Ealing area. Good price and fantastic portions, each meal could easily be two. Can't recommend enough.
Stuart . 2017-04-29
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Beef chow mein and meat on ribs was more fat than anything else.
S . 2017-04-27
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Second time I've ordered from here. The food is nice but the time it takes for them so to cook and deliver is terrible always late.
Sally . 2017-04-23
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Everything was swell! Food arrived just in time piping hot as family members walked inI It was Granny's treat for all her grandkids simply loved it! Perhaps we'll try the restaurant next time? Ta!
M . 2017-04-07
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Wish they could have delivered earlier - only 4 items and 45 mins for delivery!
Gavin. . 2017-04-02
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I ordered a pot of black nean sauce an i never got it. My food was cold an it had no flavour. Im very dissatisfied as i spent over £40 an it jst went in the bin such a waste
Carolyn . 2017-03-27
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I've ordered from Happy Garden many times and the food is always excellent.
Tom . 2017-02-18
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Took about double the delivery time stated. Food good value for money as always.
Julian . 2017-02-17
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Food was a little late, but worth the wait! Will definitely re-order again :)
James . 2017-02-13
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This had been my family's Chinese take away forever food is fresh and delicious staff are friendly and helpful and delivery guy always works out that if we're not in home it's because we're at my parents but have automatically ordered it for home and we always get our food!
Fiona . 2017-01-29
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The Vietnamese spring rolls are my favourite. Delivery is always fast and food piping hot.
Faith . 2017-01-28
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Food late and cold. Delivery driver rude!
Natalia . 2017-01-27
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The restaraunt called after accepting the order to say I had to pay an extra £2 for delivery as althougb I was in the delivery area I was in the other side of it and it costs more. So I cancelled the order. So i mever got the food to rate it, also terrible they can do this
Christina . 2017-01-17
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The Delivery Driver was rude & shouted loud because he parked on the pavement !!! very disappoint with the level of customer service . Before hiring staff make sure they are trained in dealing with customers face to face . food was delivered to early !! very bad service
Shan . 2017-01-12
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Arrived 30 mins early and was not happy!
Becky . 2017-01-07
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Food was really nice, waiting time awfully long , but I guess overall worth it
Dariusz . 2017-01-07
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Amazing food I loved it 😊my new favourite Chinese place
Kimberley . 2016-12-10
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The delivery was an hour early! I selected 20:00 and it arrived at 19:00
Tim . 2016-12-03
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Nice and hot and delivered at correct time. Good value for money too.
Sue . 2016-11-21
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The food was mediocre. Main courses were mostly thrown away. I should have cooked instead. Should have just had egg fried rice!
Loraine M . 2016-11-19
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After order was placed, restaurant phoned and asked us to give the delivery driver £1 because we are a certain distance away from the restaurant. We agreed at the time but really they should either accept the order or tell us we're out of their catchment area. Not great service. Reasonable food but won't be ordering again
Tom . 2016-10-16
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Delicious food delivered on time and reasonably priced. This is my second order and I will definitely order again!
Cynthia . 2016-10-15
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Shocking service from delivery chap - said he was in a rush and was rude. No excuses for such terrible service. Will never reorder.
Kieran . 2016-10-15
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It wasn't good, the could do better
Tom . 2016-08-21
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Food arrived over 30 mins late. Once arrived the chicken was pink. Called the restraunt to complain and there answer was that they had many orders of chicken so not every order could be cooked. Ridiculous. Will definitely not be ordering from here again.
Tia . 2016-08-02
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Took over an hour to deliver a small amount of food 3 minutes down the road, after a call to remind them of our order. When it finally arrived the sauce for one of the dishes was missing. We called again and was told we would have to wait 20 minutes for the sauce and declined to offer a partial refund for the dish. The sauce arrived sooner which we appreciated but it was oddly runny. Food was average over all. We won't order again.
Abbey . 2016-08-01
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Best take away we have had in a long time!! Thank you
Vicky-Lee . 2016-07-26
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Used to eat there. Decided to takeaway. Not disappointed, fast delivery, amazing food. Thanks guys!
Mateusz . 2016-07-02
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We used to eat here every weekend but was disappointed to find that it had dropped its FSA Hygene rating to 1 Star. There is too much choice in the area to risk your family's health.
Goober1066 . 2016-05-24
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Awful customer experience, took well over an hour for delivery. When I called to ask how long she put me on hold for 3 minutes to answer another call and take an order. When I told her I wasn't happy she hung up on me.
Hannah . 2016-05-14
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Sauce was very watery. Pork was very fatty.
Mairead . 2016-04-30
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Very reliable, decent Chinese takeaway. If you have moderate expectations they won't let you down. Hot and Sour soup is usually good; sweet and sour is too gloopy.
ZolatheGreek . 2016-04-02
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Food is good, we have ordered many time, duck is good, Kung po, salt and pepper, sweet and sour, many noodles. Always tasty. Don't understand the 1* reviews.
Jon W . 2016-01-05
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This restaurant left us waiting 2 hours for the food....when it finally arrived it was all over the place there was sauce everywhere, the chicken balls had fallen out into the bag and off course everything was freezing cold....never would I or send anyone to order from here, terrible food and an even worse service!!!!
Sarah . 2015-11-01
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A really disapointing customer service experiece after waiting for 1 hour and 20 mins. Food was pretty good!
Erik . 2015-09-08
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Love Happy Garden and food delivery is so good 99% of the time, but on this occasion it was rather late.
Gary . 2015-07-22
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Out of all the local Chinese food outlets, Happy Garden is the only one that has never disappointed.
Gary . 2015-07-14
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I order from here regularly. I thought the food is nice, it isn't cheap for a Chinese takeaway. Certainly not worth a 1 star review. I give it 4*
Citizen55 . 2015-06-20
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Excellent quality. Quick delivery.
Anna . 2015-06-07
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Totally ignored the Special Instruction and created a significant issue as a result.
Chris . 2015-05-07
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Very tasty, big portions and bang on time as always.
Catherine . 2015-04-18
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A good no frills Chinese. Efficient and fast!
Liz . 2015-02-22
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We orered crispy shredded beef, egg fried rice, sweet and sour chicken and special fried rice and this takeaway proved to be the worst from all we tried around Ealing, Northfields and Hanwell area. The sauces for sweet and sour and crispy shredded beef tasted like taken out of a can - metallic taste.
CristianaToma . 2014-11-15
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Love the roast pork fried rice. Everytime I have a request concerning my meal happy garden always make sure its followed
Jade . 2014-10-18
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Great sweet&sour chicken balls and I've had the beef in black bean sauce before, which was fantastic. Less than half an hour to deliver as well.
James . 2014-10-18
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Acabo de pasar 25 libras en una comida de feliz jardín y fue asqueroso. No podía comer. Chop suey era sólo de hongos y setas en soja agua roja y la carne y pimientos encontrados en una gunge marrón acuoso que sabía a nada. Era como comer verduras horribles de la escuela. ni siquiera es un lugar barato. Evitar como de la peste.
Devonat7 . 2014-08-23
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Food was over fried and very greasy, not good at all.
Lorraine . 2014-07-06
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Always a yummy take away! The best satay sauce EVER!!
Paula . 2014-04-27
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Warning - This restaurant is advertising on Just Eat as Halal, they are not halal, the restaurant has confirmed that they do not use halal meat. You will be better off eating a pot noodle instead!
Nosheen . 2014-04-17
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Really good quality Chinese food. Delivered promptly and with a smile.
Lawrence . 2013-12-16
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