Hamptons Plaice in Peterborough

Horrible food and horrible owners. Not a place to go to.

cancelled an order but no refund received, Just Eat and Hamptons Plaice don't want to know

Worst place to get food and I thought I would give them their 10th chance yes not 2nd every time I have ordered something is wrong but wait… I called them to order and I said can I have a 1/4 cheese burger meal with…. Get cut out and the lady yes that’s fine … not waiting for me to even tell her what meal so waited 2 mins come back and said yeah would you like anything else… I said so what did I order and she said vegi burger 🤣 like darling let me finish telling y out what I want before you interrupt me half way through and you might actually know what I ordered. TERRIBLE CUSTOMER SERVICE EVERY TIME. I can not stress enough how there is no way they are going to be open for much longer already have only 2.6 stars. Joke

Fish was extremely greasy and mushy peas runny not nice

Great food as usual, but part of my order was wrong. I'd ordered a chicken breast quarter and received a chicken leg quarter instead.

decided to give this place a try and my food was still hot on arrival.

food not great but OK for Sunday night

ordered a fish cake, sausage meal, wasn't there. no drinks that I ordered either. really unhappy, first time I've ordered and won't do again

fish n chips were lovely n tasty, just too much chips for me.. enjoyed x

10/10 hot, fresh, good portion sizes. Will be a returning customer

No delivery. Diiver lost and ended up at wrong address.

I ordered large Cod & chips, a quarter chicken breast & a burger. The cod was perfectly cooked & delicious! The chips were just right, also nice & fresh. I asked for really juicy cooked chicken as I can't eat it dry/overcooked. It too, was perfectly cooked - fresh, v juicy & oh so tender. This is exemplary to other chippies who can't get it right! I've not eaten my half pounder beef burger with salad, but I know that too, will be spot on, cooked to perfection! I'll return, ty! 👌👨‍🍳

the chicken in the wrap was so dry it clumped together, how does that even happened? I couldn't even eat it and I tried

I didn't get my icecream I paid for

Only thing missing was the drink

Food was lukewarm when it finally arrived, waited over an hour for delivery from order, store didn’t answer the phone when I called trying to chase it up

Quick delivery, and very generous portions! Could have have definitely done with splitting a large cod between two of us. Chips were okay :) Would order again

I’ve ordered this WITHOUT wrap or pitta bread and salad. Then I’ve got pitta bread with chicken inside and very little salad. Very disappointing with this. I expected a box with chicken and MORE salad.

food is so good always amazing best takeaway thankyou

Lovely piping hot food. Only down side was even tho order on the app for a certain time I had to wait a few minutes as they was busy but after eating the food I can see why it was busy and popular with the locals

chips were awful. they tasted like they had been cooked hours prior to delivery. they were dry and hard. Just really inedible. Will not go there again!

Order arrived but was missing items, when I tried to call the restaurant (multiple times) they answered and hung up! Couldn’t get through to chase them so had to go elsewhere to fulfil my order, waste of time!

We got the most pale, under cooked , greasy chips I’ve ever seen. I ate half a dozen and couldn’t stomach any more. The fish cake was bog standard and the battered sausage was the only redeeming item. If we hadn’t been in a rush to go out tonight I’d have taken them back to complain. I will NOT be going again.

Really good tasty food and excellent portion sizes we will definitely be ordering again in the future!

I placed an order and received an order with very poor quality, I spent 3 days vomiting and shitting, taking several medications, I do not recommend you order food there.

You sent Pepsi cherry max instead of Pepsi max, I hate cherries.

The reason iis that he went to wrong building

Food was absolutely disgusting chips under cooked that under cooked looked white fish was soggy due to the container it come in not paper both curry sauces no taste and like water always ordered from here never had problems until the last 3 times whats going Hampton plaice not good

Food didn't arrive your driver took it to the wrong address. I will be ordering again I like Hampton plaice food. I am disgusted with your service the driver should have called me on my mobile

The order has been claimed to be delivered. It was not and is incorrect. I was waiting outside ready to receive and no one delivered

Delivered on time, hot and delicious

Fresh Donna over old Donna that's was dry, chips that look like they was cooked in airing cupboard!

talk about a chippy going down hill,chips were terrible and full of hard bits,burgers that normally come in rolls came without rolls and the ordered bread roll was dry and tough,the only saying grace was the saveloys..never will I order from this place again..total waste of money

Fish was lovely but chips let them down slightly

Well technically on time but the delivery time changes all the time. Sad about the pie it was not great the pastry was rock solid.

Just been here and spent £25 worse food ive ever brought pizza was absoloutly horrid i strongly advise to give it a miss.

I was not given a code for food and that caused a issue

After waiting an hour over delivery time i rang up and was told my order is out for delivery hour later still nothing but my order is now showing delivered and still nothing 2 hrs later and no response whilst ringing now im guessing no food

everything's was good chips were hard but over all good

Hard sharp chips, not enjoyable at all! Even my 3 year old said they’re “ not nice chips”

Stone cold chips was rock hard pie was hard like it had been sat there all day asked for plenty of salt and vinegar and scraps was sent nothing

The meal was awful the chips were so hard they would crack your teeth, went in the bin.

Used to be really good but not anymore. Chips very dry & crispy portion size is disappointing, we drive out to a much better take away now

saveloy was tasty, kebab was nice although more onion than actual salad, chips on butty and kebab were all too hard. milkshakes both tasted synthetic so didnt really enjoy them, more cream than actual shake. Pineapple fritter tiniest bit oily but otherwise really tasty.

Disappointed this time, the chips really let it down, they were hard and didn’t taste good at all seemed as though these were old from being left, couldn’t eat them

Very very disappointing, the chips were hard and cardboard like and the chicken was inedible, I can’t believe they sent it out for delivery!

Really nice takeaway. Food was cooked fresh and hot. Service was great. Will be coming back again

fish was great but the chipsxwere almost uneatable. dry,shrivelled and very thin. disappointing. not the firrst time the chips from hampton plaice have been well below par. may go elsewhere in future.

Stale bread. Chips were undercooked and not a large portion like paid for and barley any meat in the donner at all

This was the last chip shop i had to try in peterborough as i was dredding the reviews. I orderd cheesey chips halloumi fries and mushy peas … by the time i left the establishment and walked too my car (about 20 seconds) and tucked into them they were all cold and dry with the occasional luke warm one the cheese was identical to a cheese string . The halloumi was more a powdery crisp then cheese and after 2 bites i decided not to eat anymore dont even bother with the mushy peas as they were just off like they had put garden peas in i tub of warm water with green food dye … terible place too eat do not recommended stay well away far nicer places too eat chips in Peterborough

So dissapointed. Chips chewy and full portion of bits not actual chips. Wrap was ok but not the usual standard.

We had cold food, the kebab meat was tough like jerky and the pizza was fused to the box on the bottom. It’s disappointing as normally the food is excellent

Seriously how can a chip shop get chips so wrong! Massively undercooked. The box was full of scraps rather than actual chips. The few chips that were in there were white, stale and horrible. I also ordered 10 chilli cheese nuggets and got 6 again how can you even mess that up? I worked at this very same chippy a few years back before the owner change and it’s clear to me that the chips have not been cooked long enough and you aren’t taking care of binning the scrappy chips.

Just plain nasty, how these are still open I don’t know. Regrettably I just tried to force a portion of chips down me of which I don’t understand how they can come sogggy fresh

the driver wanted us to go to.the car park to pick the order up why are we being charged for delivery

The food arrived on time but the chips had to be thrown away as they were hard and crunchy the fish was nice

Delicious food!! Nice & hot on arrival which was on time. Very few chippy's do Spam Fritters these days & they were yummy!! Nicely cooked chips & a tub of mushy peas that were thick & lovely too. Very good meal. Good portion sizes. Thank you. Will order again soon

the scampi was horrible and the coating had fell off it the chips were cold

used to be one of the best! the chips were my favourite chips, until whoever has taken over changed everything. its all nasty now, I heard theyre starting to make pizza too? stay away until they sell it again and someone gives it a new chance.

Delivered bbq wings instead of hot Regular sausage instead of battered 4oz curry sauce instead of 7....

Ordered regular fish, received smaller than a kids fish, and order large chips and only got small, quality and quantity has really dropped

Foods cold, chips are hard, chicken drum stick is so over cooked its dry and looks old, hardly any chicken on the bone. Chucked it in the bin

Went to give this place a try ... wish I read these reviews tho as they messed up my order covered my cheese burger with chilli sauce my kid turned it down forgot items on my order. Definitely be avoiding this place

The fish was so overcooked I couldn’t chew it ! Went in the bin 🗑️

Waiting an hour and a half for delivery seems really excessive

dilivery time changed 7 times absolutely disgusting

soggy chips bearly cooked, extreamly small portion smaller then medium use to be and costs 4.5 ?? this place use to be good now it's total dump

Food wasn't very hot when it arrived, had to reheat in microwave

Chips were like pork scratchings fish ok

Great quality as always, and delivered in a timely manner.

Never received, delivery driver obviously incompetent as delivered to completely wrong address not even the right road. Take always should have contact with the drivers so these things can be dealt with quickly. Rang HP nothing they could do. It’s a shame for the businesses.

Was very disappointed not to receive salt and vinegar on the fish and chips as was specifically specified in the notes. I didn’t have either at home so although it was great quality food and cooked well…it was really bland. Other than that, faultless

Got the bbq wings and spicy wings! Absolutely love!

wow fantastic fish n chips really good value.

uncooked chips, soft and smashed together, big lump of bearly cooked and not eatable patato. to make them eatable we had to cook them in the oven. for that I could go to a local store and buy a bag of frozen chips for 1/10 of the price.

desserts came frozen, good serving size

Perfect everyone enjoyed. Great portion sizes

They just kept pushing the time back and back. Ended up being 30mins past the original time total of an hour and 10 mins for 2 battered sausages and a large chips. If you can't keep up with orders then decline the order don't mess around your customers by accepting everything knowing that the customer can't cancel via this app so are stuck waiting for you to get your act together.

missing drink that should have been included...

did not turn up driver pinched it

really soggy wet food and the milkshake never came

Ordered a chicken kebab got donner. Pitta was rock hard

I’m new to the area so I thought I’d try this place out, turned out to be a regrettable experience. I ordered a regular cod with chips, and the fish genuinely tasted of nothing. There was no flavour whatsoever - I think chewing cardboard would have been a better option. The chips were okay, just a bit dry. I had read the other reviews for this place before I visited but I still foolishly decided to give it a go, though I really wish I’d taken the other reviews more seriously and steered clear of this place. Cannot fault the staff, but something seriously needs to be done about the food, I won’t be visiting again until I hear of improvements.

Large kebab was only 380g but taste was very good. Cod 10/10 chicken 7/10 Good delivery on time 👏

Yummy food! Excellent delivery, very happy!!

Missing one item phoned restaurant who said they would send another out. Driver couldn’t find address second time then when I met them further up the road to collect my missing item I got back to find out it was the wrong thing…gave up. Service had gone very downhill recently.

I'm sure this would have been lovely as always but due to not actually being delivered by driver we will never know

Chips were too hard to eat, very small & the burger was like it came out of a tin. The large cod was great.

Ordered food from here chips were very cold and hard as rock. Happened to me 2nd time never again ordering from here again. Had to throw them away just waste of money.

Fish was fresh but chips rock hard and savaloy stone cold. Not acceptable for the price i paid. I order from here regularly, and have had better today has put me off ordering again as had hard chips last time clearly recooked!

the fish batter was soggy and tastes like the fish was doubled up, we ordered a king rib it came in batter the pancake roll was not nice and the chips were hard not many soft ones the only good thing was the dutch smokey which looked burnt but was nice

One hit wonder unfortunately. Such a shame a fortnightly ago it was lovely. But tonight the southern fried chicken was horrid. Strange taste and slimy it went in the bin.

Fantastic service. Food hot and great quality. Would order again.

I visited today. The cook didn't answer when I spoke to him. The chips were so hard we couldn't eat them we paid £6 just to throw them away

Absolutely awful chips they were cooked but so hard and crispy on the outside and very scrappy

chips were cold and dried up. Mostly thin flat pieces. Most were uneatable. Fish was fine. Worst chips ever. Previous experience from the supplier was far better. Disappointing.

Ordered a large kebab with naan on takeaway. The naan had a greenish coloured fungus on the side, which I spotted during my meal. This place needs to be shut down for health and safety violations- only go if you want food poisoning.

Hmm, not the greatest chip shop experience. First time ordering from here and unfortunately the last. Chips, pie and sausage were very dry. Children's meal deal drink was missing from order and I paid for a 1.5lt of fanta but received a can. Delivery time was reasonable.

sadly the pizza was undercooked, the dough in the middle was not done. maybe if the pizza was thinner it'd work better. has potential though, adding something like oregano would improve it a lot too

I did not get any my salad dressing? Please explain why