Ham Holy Burger in City of London, Westminster

There are plenty of Burger Places in the area but this is the worst. The bread is tough, the meat is tough and the taste is not good. Both of us felt sickly after the meal. We also balked at the price which was £48 for two burgers, one fries and two cokes. The staff were generally surly and unpleasant. I was compelled to write this review for the all round negative aspects of this place.

Came here and ordered the Holy burger (£11.95) with added mushroom (a ridiculous £2.95 extra for a few slices), a small glass bottle of diet Coke (£3.25) and some fries (£4.95). When the food came it was all cold. I complained and rather than make the food again for me, the waiter was just really apologetic and said he would take something off the bill and offer me a free coffee, which I did not want. When the bill came he had just removed the optional service charge (£2.89), so I again said as this was optional I thought they should have removed some of the cost of the actual food. He said he understood this but it's all he could do. Never again. The final bill was £23.10 for a cold burger and fries. Avoid.

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Este restaurante está ubicado en un gran centro comercial en el tercer piso, algo escondido en la parte de atrás. Hay dos restaurantes, pero creo que todo está hecho en la misma cocina.Tuve la hamburguesa de Gorgonzola que era muy sabrosa, pero cuesta 15, 95 sin papas fritas, eso cuesta 4, 95 extra. Demasiado yo, sin duda era demasiado caro para una hamburguesa.Las papas fritas tenían un corte muy grueso y las papas gruesas eran más como botes de papa de corte grueso, no es lo que esperaba, pero son muy bonitas y crujientes. Tuve un agua con gas (0. 5 l) por solo 2. 95.El aspecto de la zona de asientos es acogedor y hay muchas mesas. El personal era muy abierto y amable y muy relajado e informal. Hay baños disponibles que estaban muy bien limpiadas.

Hacia la parte de atrás de John Lexis Oxford Street, mucho más silencioso que el café del quinto piso. En realidad sorprendentemente bueno. Todos los ingredientes dicen ser de origen italiano. Las hamburguesas eran muy sabrosas y había plantas de elección. Aunque no es barato. Chips no incluidos. Realmente muy bueno y felizmente regresaría

Had the chicken wings with goats cheese and goatfather burger with goats cheese and courgettes. Good for a shopping break and check out the behind the scenes John Lewis Elton John advert

Entré para un bocado rápido para el almuerzo. En general, muy decepcionante. Pedí 2 hamburguesas y lados de papas fritas estándar y papas fritas con tocino. 2 hamburguesas de aspecto flojo salieron junto con 2 cuencos de papas medio llenos. Las papas fritas con 'tocino con queso' eran básicamente papas fritas con algunos trozos pequeños de tocino quemado en la parte superior junto con una pequeña porción de lo que solo puedo asumir es la 'salsa de queso' mencionada en el menú (parecía una crema partida y sabrosa de nada) .¡No estoy seguro de que valga la pena el 1 extra, especialmente considerando que había la mitad de papas fritas en el tazón en comparación con las estándar!El cargo por servicio opcional se agrega automáticamente (lo que solo puedo asumir es que no hay muchas personas que se den propina voluntariamente).  40 en total. Perdida de dinero.Dados los estándares muy altos de John Lewis, no estoy seguro de cómo / por qué toleran este nivel de calidad en su tienda insignia

So was shopping in John Lewis and needed to get some lunch and discovered this restaurant.Seemed a bit quiet but this was fine as I wanted to kill some time as well has have something to eat.I am not very good at choosing something to eat when it comes to burgers so I asked the waiter for some advice. You also get a choice of the bun as well. He suggested the sourdough. I cannot remember the name of burger I went for. I also ordered fries with bacon and cheese to go with it. The burger is lean and together with the other lettuce, cheese and bacon, all made a lovely combination. The chips were very crunchy and the cheese and bacon made the experience that much better. Was a very relaxing experience and the waiters were both polite, professional and knowledgeable. No problems coming back to eat here when in John Lewis again. The burger

Visited here for a quick bite to eat before heading home & it was lovely. It wasn’t too busy so we were seated fairly quickly. The staff were very friendly & accommodating& the food was delicious& very generous in size. Highly recommended!

Comimos en el restaurante comer tarde. Después nos sentamos, el camarero nos preguntó si nos quieres agua. Nos dijo que sí, aunque ella no mencionó que este no es el agua rap y muy caro.La comida estaba bien, comimos dos tipos de hamburguesas. Las patatas fritas estaba bien.Al final, cuando nos dieron la factura, vimos que inserta el extremo. tambiénRestaurante decepcionante.

Great staff. Milkshakes really good. But burgers are pretty bad. Especially the veggie burger - quinoa spread on bread! Come on!

Was in John Lewis during lunch and thought hey I would get me a fancy burger for lunch. The only good thing about the lunch was the staff, they were welcoming and pleasant. A burger that touted their beef and named it holy, I was left largely underwhelmed and chucking my French fries in the bin on the account that they were chewy and tasteless, the burger was over cooked and very greasy, now I am left hungry and feeling queasy.

Fuimos a comer, pero el servicio era un poco lento a pesar de no estar muy ocupado. Las porciones son pequeñas, pero los precios son altos. Sirve todo en pizarra negra hace que el frío ir comida fría rápidamente y no era realmente que caliente para empezar con. Tuvimos cerdo desmenuzado sándwich, hamburguesa, patatas fritas y aros de cebolla con salsa de queso azul de hilo. sólo tenía el agua trajo a cada mesa. Pagamos £35, así que un poco caro para un aperitivo.

Ahora soy un regular: la comida es increíble y nunca es decepcionante. Este lugar no sólo sirven hamburguesas, pero también ensaladas. Realmente se merecen una oportunidad! Mi favorito es la ensalada, fresca y de desintoxicación pero deliciosa. Debo pasar una palabra para el personal ahora: William es el caballero perfecto y la dirección está preparada y nunca entrometido. Sin duda volveremos y lo recomiendo! Aprobado.

La comida está bien pero escasas raciones, el pescado y sándwich con trocitos de casi 14 libras es un timo. Bacon y patatas fritas de queso tenía muy poca.

Queríamos tener un rápido almuerzo durante el día de compras. Sin embargo, tardó casi una hora, cuando finalmente conseguimos nuestra comida. Lo sorprendente era que no parecía ser rush o prisa de ninguna manera. El personal simplemente no estaban interesados en nosotros. Un punto se salvó cuando por fin llegó la comida no estaba mal, nada especial, pero está bien para una tienda de comida en el restaurante del departamento. Con ese precio, quizás debería haber sido mal +. Que los finlandeses no se queja, pero a jused la decisión por supuesto aquí es que no sólo dos visitas a este lugar, el primero y el último. Nuestro almuerzo rápido tardó casi dos horas.

Mientras esperábamos para ofrecerte, un miembro del personal vinieron y recibieron un amigo, nos ignoraba. Al final nos sentamos y esperamos otros 10 minutos para que se tomara el pedido (era tranquilo y el personal era simplemente charlando 3). No nos ofrecieron agua y tenía que pedir. Batidos eran pequeñas y no correctamente mezclado (6 libras). Hamburguesas eran pequeñas y media y grasienta rancio pequeña porción de patatas fritas 3 libras extra. Cuando un camarero vino a recoger los platos me preguntó si todo estaba bien y mi marido dijo en realidad fue decepcionante; el camarero sólo fue. Se agregaron 12. 5% - £65 para 3 personas lo que una estafa. Me hubiera gustado haber leído algunas críticas antes de ir, pensando que era John Lewis y que podría significar que fue bueno. Además, los baños en el restaurante estaban sucias, no había papel higiénico en mi cubículo y la mayoría de los dispensadores de jabón estaban vacíos. Evitar!

Presentamos tarde y restaurante tranquilo con sólo 2 o 3 mesas ocupadas. Aún así, esperamos varios minutos para sentarse y el mal servicio del 3 personal continuó durante toda la comida. El personal parecía más interesado en hablar con ellos que sirve a sus clientes. Tuve la hamburguesa que sólo cayó vegetarianas aparte y no fue como gourmet. Los batidos estaban bien. Cuando pregunté, me dijeron que la comida fue decepcionante y el camarero nos dijo nada, sólo salías! Dados los precios y el 12. 5 cargos de servicio era un timo. Así, sorprendido John Lewis tolerar en su tienda insignia.

The food here was incredibly disappointing. I had the pulled pork sandwich which was so saturated in fat that the bread was soggy and falling apart. The pork itself was lacking in any flavour (it didn't appear to have any sauce, aside from oil). My colleague had a similar issue with his burger which had an unwieldy mountain of cream on top that went everywhere and he complained too that it really didn't taste of much at all. This might have been because we had to remove the bacon (which he'd asked not to be served for religious reasons but it came with it anyway). All in all very disappointing.

The best burger place in London. Good choice for salads lovers. Very delicious ice creams and milkshakes.

¡Qué joya escondida! Después de un ajetreado día de compras que metimos en jl y encontramos este lugar encantador: el personal y la comida son increíbles! Muchas gracias a todos!

Ushered to a table by an efficient waiter, I ordered a spectacular dessert and coffee. I had been misled by...

If you like extremely slow service, stone cold fries and burgers and over cooked meat this is the place for...

Buena y rápida atención. Las hamburguesas son bastante estándar, pero un poco caro. Uno de nuestros bollos era inedible.

Unforgettable friendly service, I‘ve been treated like in 5 stars hotel restaurant. I went confused between restaurants in John Lewis,...

Nice menu. Well priced. Prompt and friendly service. Enjoyed the food. Nice and fresh and delicious. Not busy and had...

Normally when I eat at a restaurant in John Lewis it's pretty good, but this wasn't. Yes the service was...

After visiting John Lewis I usually go to Ham Holy Burger restaurant. It quiet place with friendly staff. You will...

We had to wait a while for our order to be taken and it took a while to come up too. Both the burgers were overcooked and hard. I also thought the 1.85 extra for about a tablespoon of (very) thin cheese sauce on the fries was over the top. I didn't like the dirty food trolley left in the aisle so you had to squeeze past it to get to the toilets.

Un bon plan pour déjeuner en famille. Les burgers sont abordables et il y a un menu enfant.

Un servicio excepcional en una noche de viernes dentro de John Lewis. Muchas gracias especialmente a Micaela y Antonio. Generosas porciones.

Service was fast and friendly, food was well priced and came quickly. Would happily go again. The menu is nice and varied so you can definitely find a few things you would like to order.

So - Oxford Street was seething and I was hungry. Without any plan I ended up in Ham Holy Burger in John Lewis (not least because of the unusual name.) It's a burger joint with a difference - Italianate burgers. The decor is airport modern; this was mid-afternoon and there was no problem finding a seat. Service was prompt and friendly. (Thanks, Michela.)Oh - what was the meal like? The burger was excellent (served in one of those buns that looks like it's a Fisher Price kitchen toy) with skinny fries (generous helping) with mayo and ketchup. Recommended? Yes. Will I go again? Yes.

Questo posto è fantastico! All'inizio ero titubante, soprattutto quando ho letto cucina italiana, ma dopo quando i camerieri mi hanno parlato in italiano e ho degustato il mio hamburger, ho subito cambiato idea. Ho preso il "Napoletano" e beh, ve lo consiglio!!! Il gusto di quel panino era ottimo. Le patatine erano fantastiche, soprattutto con la salsa al gorgonzola! Sono molto molto molto soddisfatta di questo ristorante e ve lo consiglio. Il mio voto è 10/10. Grazie Michela e Antonio ❤️.

Siamo stati benissimo,Michela e Antonio sono SUPERPulito e si mangia bene Situato dentro al centro commerciale John LewisGrazie ❤️Silvia

We arrived at 1.40 and were given a menu. No one came near us until 2.05 when our order was taken. Our drinks were served at 2.15. we chased up our food explaining that we had an appointment at 3.00. The salad was served at 2.45 and the burger at 2.50, 1hr 10min after we sat down. The excuse given was that the kitchen could not cope. this is not the type of service I expect within a John Lewis Shop.Our experience was totally different to that of many other reports, perhaps the kitchen was having an off day, if so they should have closed the restaurant rather than provide poor service.

Very nice restaurant in a crowded shop which gives people place to rest and eat some italian dishes in a nice and quiet atmosphere. Food is tasty and freshly made. Service is fast and helpfull - many thanks to Michaela - and works very efficiently.

On level 3 of John Lewis Oxford Street, Ham Holy Burger serves an interesting take on burgers with an Italian touch. The Romano tasted good especially with rocket and the crispy pork cheek. The beef was medium done. Service was good with Michela aka Michelle being very cheerful, attentive and enthusiastic.A pleasant experience.

Had a lovely meal today. The service super friendly. Michela is charming, warm and knows her menu! Will definitely come again. Thank you!

I love going to Ham Holy Burger for lunch. Great quality food with large portion sizes and a marvellous chocolate milkshake. Our waitress, Michela, was really welcoming and the service was fast. The decor is really nice too.

I was with my wife on a shopping trip to John Lewis' in oxford Street. Ham holy burger was my reward. Boy, had I earned it. The food is really good on a menu offering a limited but interesting choice. Special mention for Michaela, our waitress. We were in a hurry and she got us our food really promptly.

I just discovered another gem, this restaurant hit all the right spots! The combination of burgers and Italian tradition is something you don't see everyday. All the ingredients look and taste extremely good, definitely one of the best burger I've ever had. Although the place was busy on lunchtime the staff has been attentive during my entire meal. Overall, it was a wonderful dining experience.. would recommend this place to anyone looking for something even better than a simple burger!

In the past here has been a nice restaurant. With great lamb dishes or rissotto. It use to be delisiuos.Now here is italien food and burgers to order.My pizza was tasteless, really. It taste like nothing at all, even not tomato.Sorry but I will not be back.

I ate there with my friends, and discover their burgers which are just delicious!!! The staff is really friendly and helpful especially to choose among the large choice they offer! I recommend it you will enjoy for sure!!!! I will certainly do there again in familly.

Stopped here whilst visiting London shopping lovely burger, staff friendly, quick bite to eat so worth it tasty and fresh would come again

Burger was ok but cheese sauce a bit too saucy rather than cheese. Was expecting a more gourmet tastier experience but it was a bit bland. The most annoying thing was the daft plates that meant trying to cut the burger was hard work. See picture. The staff were all friendly and attentive.

I've been to this place many times and I usually come back when I'm in the area even if I'm not in John Lewis for shopping. The list of the Gourmet burgers is long and very different from usual burgers (I usually get a Romano with pecorino); I'm Italian and I know these ingredients are very good and a different twist for a burger. Replacing a typical cheddar cheese with an Italian cheese like scamorza or pecorino is simply a cool idea that I appreciate because I don't find it anywhere else. Plus the service is quick, just for a lunch break and the atmosphere is nice and friendly for being a "shopping centre"! Go there and try a different burger!! :)

Visited the John Lewis store to buy something for home, was given an advertising card at the entrance, about Ham Holy Burger which I visited later.Exceeded my expectations, very fresh meet in the rich made burgers, staff very helpfull and always willing to bring whatever the customer asks for, asking at all times if all was fine in case they had missed something. Marianna and Tomasso the serving staff of the day, really impressed by their excellent manners and attitude.Certainly will come back again, thanks a million for the brilliant service!!!

It was my first experience in this restaurant. I found the Waiters really friendly with my children and I really appreciated it. They gave us lots of advice helping us with the final choice. They were really aware of the menu and possibilities. The quality of the beef is really good as the staff is, ( I suggest you the fresh homemade lemonade perfect after shopping in John Lewis.)I will eat there again for sure, Really satisfying experience.

I've been here with a couple of friend it is fantastic! I had the Torinese burger and it was super good. The environment is friendly and I liked sitting near the window where you can see the shopping center escalators!

I've been in this restaurant on Sunday after some shopping in John Lewis, I had Napoletano burger and Franchfries. The food was very appetizing, believe me so good!! The waitress was so nice and sunny! Eventually I'll come back

If you are looking for some amazing Italian burgers, then this is the right place! I ate a Romano burger with scrambled egg while my boyfriend took a Fiorentino with pork sausage AMAZING!! the guy was very friendly and the place look cool. So I suggest it to everyone!!

You can find the best Italian burger in London! They have the best and delicious burger in Oll London!

Have been here a few times and service has never been great, but food was lovely and tasty. Today even the food disappointed: there has been a change of menu, so the burger's choice in reduced and the bread has changed.We had the wurstel and patatine starter: basically 99% potato wedges and slivers of frankfurters. We were still eating this that the burgers arrived. We had asked for medium, these were well done..i wonder what well done look like! The meat is good but thats about it. Waiters distracted, got drinks wrong but again this happened previously. All in all won't go back: plenty of places in the area for a decent meal at same price.

Looking for a quick bite to eat mid shopping on a Monday afternoon, we nipped into this food place. It wasn't too busy, so we thought it would be ideal. The waitress was attentive but we had to repeat the order a few times. Drinks were brought fairly quick but we had quite a long time to wait for the food. Part of me didnt mind that...in the hope the food is properly cooker but it did irk that the chef seemed to be chatting to the manager?? For quite some time. When the food came the burgers were good but the wedges were overcooked and very dry inside.For over £55 for 3 burgers,fries/wedges & drinks not the cheapest and certainly not the best.

Came here for lunch. Staff was nice and attentive.We had the "Parmigiano" and "Romano" burgers. Both burgers were flavorful and juicy.We had fries on the side and they are recommended.Don't miss the place if you are a burger lover! :)

I came here for a quick dinner. I have previous eaten at the Pizza place next door which was pretty decent and also thought this might be good.I was mistaken; avoid.The burger was dry, bland and boring, the Italian spin on it is pointless. Its not cheap, quick or good. Go somewhere else, there are plenty of decent places to eat.. Go to the pizza place next door! Go upstairs to the canteen! It is better.

The restaurant is located within the John Lewis store on Oxford Street. Many in store restaurants are disappointing this was not. Service was not great but the burgers were good. Excellent place to stop after a hectic morning of retail therapy.

I've eaten here a couple of times.Nicely served food, very conveniently situated in John Lewis Oxford Street.Tasty hamburgers and modestly priced - ideal for a family treat, when out shopping on Oxford Street.

Went for lunch with my sister in December at around 3pm. Had about a 5 minute wait to get seen to although there were empty tables. Waiters & waitresses kept walking past us as if we were invisible. Once seated we choose straight away, milkshake, burgers & fries. We were waiting for our drinks for about 20-25 minutes & in the end the food arrived before the drinks! The milkshakes were good but the burgers were bland & boring. We were waiting too long for the bill to arrive so we had to go up & ask for it ourselves. When telling the waiter that I wasn't very impressed he replied with "it's busy this happens". The restaurant was half empty. Not impressed.

Had burgers, gourmet fries and a star shake. The atmosphere was good but burgers nothing special at all. I ended up dipping mine into ketchup because it was so bland. There are much better burger places in London!

Visited here whilst visiting London staff were very nice had about a 5 min wait whilst tables were cleared although they didn't appear to rush even though there was a queue. We ordered hotdogs which cost £9-45 chips cost £2-45 coke £2-50 it was very nice but thought it was overpriced. When the bill came it was £63 for 4 of us plus they put on an optional service charge of 12% which I didn't pay saying I preferred to leave the waitress a tip which I did. All in all quite a nice meal but overpriced

We visited for lunch Saturday afternoon after 2. Busy restaurant. Slow service had to ask repeatedly for drinks. Burger ok but not worth the wait or the money. Really disappointing.

Went there for Sunday lunch, really enjoyed the food, very good quality ingredients imported from Italy. Service was brilliant, staff very friendly. Varied menu with typical and tasty italian sides. Highly recommended, we will definitely go again! (Italian who lives in london)

I've visited this place for the first time yesterday and I'm sure I'll be back soon,amazing food and all the staff was kind.. Last but not least they make a really awesome milkshake

I've been twice at Ham Holy Burger in Oxford Street, I ate the Milanese, Genovese burger and also patate gourmet. Everything was delicious, the staff was very kind and they suggested me what to eat.

Amazing burger! Very good burger with a nice crispy bacon on top of it! Great fries too!! I would recommend it! Five stars to Ham Holy Burger!!! Service was very fast and the waitress was very friendly. Awesome!! The meat tastes very fresh! High quality.. I'll be back :)

An unexpected find when we were shopping in John Lewis. We had low expectations, but were pleasantly surprised to find a tasty burger with yummy fries. We'll be back!

Quick bite for lunch, with a friend. Had the holy burger and the Peak and both were very good. Wasn't expecting this at a mall. Great fries too with a good list of Italians beers. Not a burger fan generally but this ended up being a good experience

I don't really know why people have complained, I love Ham and tend to go there quite often as i work just nearby. Whenever I feel that the week end is just too far away a soul burger with french fries is just the way to go! I think you do a very good job guys, well done. See you SOON!!

I took business partners to here for a quick meal as it was local, and at 12noon on a Friday, finding the place empty should have rang the warning bells, but the decor looked nice and modern, plus we had only a short amount of time to go elsewhere and to get a meal at lunch time for a party of 6 with out booking is nigh impossible on Oxford Street. So my colleagues ordered 4 burgers and two salads, the staff acted like we were more of an inconvenience that customers. We simply given the menus, and the waiter/manager asked what we wanted, the menu looked good but oh so pricey £10.45 for a basic burger, plus another £4.95 if you wanted fries. Well having made the effort to go up the 3 floors of John Lewis and being short on time, we stayed and ordered 4 burgers and two salads, we declined drinks and just went for tap water - the look of horror on the waiters face. The food turned up after about 15-20 minutes, it looked nice enough, but as usual these days the burgers have to be served up on bits of old wood, which can not be put in a dishwasher, so you have to wonder how these can ever be really hygienic -plates were invented for a reason!. Any way despite asking for my burger to be just plain, and well done, I received a blood stained bun, and a burger that was cold and partially cooked in the middle was still "blue" as they say. Quite disgusting, and a health hazard, as minced meat is likely to introduced bacteria from the exterior to the interior - with a Blue Steak, the outside is seared, and as the meat is intact the bacteria can not enter. That's why a blue or slightly cooked burger is a dangerous thing folks! Any way, I had to find a waitress in this still empty joint, and she took it back without a word, 3 minutes later the same burger was returned (I had cut it in half when I saw blood on the bun.) and saw it was a new bun, but the burger was now cooked completely through. So that I thought would be the end of it, nope one bite and you could taste the stale cooking oil, it tasted like they had just tossed it in a deep fat fryer - vile and I have been sick since coming home. The waiter/manager in fairness did not charge me for the burger, but with the exception of the salads, everyone agreed the burgers seemed extremely oily. The waiter/manager insisted to me they did not deep fry the burger, but honestly if I had wrapped it in a piece of kitchen towel you would have had enough oil to fry a plate of chips. I am disappointed that the service was so unfriendly, apparently the staff have had personality by-passes, never a smile, thank you or any sense of welcome. Then to top it all you are expected to pay £15 for a burger and fries, when you can go to any of the Bistro pubs in London, get a bigger hand made burger, fries and a Pint for that, and be made to feel welcome. This is by far the worst place I have eaten in a long time. This may be a popular burger chain in Italy, but if they want to succeed against the likes of Five Guys and GBK then they need to learn how to cook a burger on a grill and not a deep fat fryer, and realise people do know how much a bag of oven chips costs, and £4.95 get's you 20kg of potatoes, not a handful. I understand that being on Oxford Street and a concession inside John Lewis must be expensive, but not that expensive that you can not include a few fries with your burger, but then if you can not cook a burger I just to dread to think what the fries would have been like. John Lewis, if you want people to be happy in your flag ship store, then I suggest you have serious words about this concession, as it is going to make some one very ill.

While shopping at John Lewis I decided to have a lunch at Ham restaurant. It looked fancier than other options, so I gave it a try. Let me be honest and say exactly what was my experience.Pros:Decor is pretty;Food comes at a reasonable time;The food is good ( maybe not the best burger I ever had , but quite delicious) Cons:The service is O.K., but not friendly at all.The waitress just came and put the food on the table without even saying the simple words like please or enjoy or please this is your burger and that's potato and that's water and wine. Nothing, not even a smile! Same was in the end with the bill. Seriously? That's at John Lewis , at a restaurant where for Holy burger, potato wedges one glass of wine and water you have to pay around 30 pounds? At least you should expect a better treatment as a customer. I understand that the restaurants are outsourced and not operated by John Lewis management , but at least the whole experience of shopping should be nice including the lunch break.If they just train/change staff , the high prices would be excused, as the food is not bad whatever you say.

We decided to pop in here for a quick bite during some sightseeing in London. We are accustomed to paying above average for lovely dining experiences and great food and we enjoy doing so. But did not expect to pay £45 for burger and chips for 2 people. We may have forgave this if the food was good. It was not. The hotdog bun I received was stale, the hotdog itself looked like it came from a tin. My partners burger was nothing special. Meals should come as a whole but if you wish to have anything accompanying your meal you have to pay £4.95 extra for chips etc. What a disgrace. For the price the service is extremely lacking with a waiter who did not look very happy. Do not go here you feel robbed, when you can receive better burgers at a quarter of the price in many other establishments in the area. I can honestly say I received more enjoyment from my McDonald's burger I had later that day.

I've try this restaurant for the first time just because I was in a rush and I drastically need something to eat.I let the waitress choose for me because I was at the phone and what she just brought on my table was AMAZING.I juicy burger with a fried egg and a nice crispy bacon on top of it!Service was friendly and very fast even if she was very busy!!!Just awesome... I'll highly recommend this restaurant

For a quick bite while in John Lewis this is worth a look. We had the Holy Burger and the Genius Dog. French fries come in (not so) little buckets and one is probably enough for three!! Wine and beer also available

I'm vegetarian and sometimes is difficult for me to find something tasty to eat.At HAM holy burger they have the Gardenburger with mushrooms, scamorza cheese, a fantastic fresh basil mayo, courgettes and tomatoes! So nice and tasty!They also have a variety of amazing Italian beers and the staff was super nice too! Highly recommended.

Visited here on a lunchtime...and we were 1 of 2 tables in the restaurant. They only had 1 staff member, who could barely speak a word of English which made ordering very difficult. Several items were missed from the order and several things came out wrong. We were a pretty simple group ordering simple dishes...but the waitress seemed to forget everything- and also wasn't very apologetic when we asked for our missing items etc. To be honest- we felt sorry for her and John Lewis should have had more staff on- and also ensured they employ people with a good level of English as it was extremely painful service. Would not recommend when you have so many fabulous burger places in London.

Took my four year old nephew here for X a burger at ther restaurant HAM. The place was dirty all of the glass needs a deep clean, from the balustrades in the store to the table bases and especially the booths. It was. Sunday at 2:00pm only a manager and a trainee on not their fault but we waited and waited other people less. Not their fault John Lewis cut backs. Chefs in toilets no hand washing!!!! Good was poor not good they should stick to what they know best which is retail. Give this dirty restaurant a miss!!!!

Nice venue but don't bother with the veggie burger on offer. Tasteless and it really needed some seasoning! Hugely over-priced too. Nice fries, okay red wine, service was friendly but slow. Get the chef down to Shakeshack to truly understand how amazing veggie- burgers can be. This place probs for carnivores only overall.

Popped in john lewis and found this restaurant at the 3rd floor. A bit hide but what a surprise! Probably the best burger i have had in london so far and i have had many!!! The meat tastes very fresh and melts in your mouth! I got a good discount too because i work locally! You will definitely see me more often!

During a raining day my friend and I went into JL for shopping!We were hungry and then came in HAM HOLY and.... WOW!!Was amazing so fresh so tasty and staff so lovely too!Thank's Ham Holy, you make a good day such a perfect day!Definitely come back and reccomande to all my friends

Avoiding the usual Thursday congestion, my wife and I decided to browse around John Lewis Oxford Street. It around 6pm and we feel hungry. Considering that good places to eat are quite a distance away in Carnaby Street, we decided to try Ham Holy Burger on the 3rd floor of John Lewis. It seems to be providing great food. i thought John Lewis would not allow second rate restaurants in their premises.So we went in. At that time there was only 1 customer. I ordered the Genius Hotdog. My wife got the Souldburger. We also got some french fries with Porcini Mushroom dip.The order came with coleslaw and 1/2 corn each. The corn is freezer cold and seems to off. It is no longer sweet and instead tastes a bit rancid. I told our waiter nicely. I was too afraid to be pushy. He is quite tall and have a beard like a Hells Angel rider. he came back after around 5 or 8 minutes. This time, the corn is fresher and hot.Now for the hotdog and burger. The hotdog looks and tastes like those hotdogs you buy from Tesco. You know the one that comes in a glass jar. Not worth the £10.95. The burger's meat patty is so small. I could compare it to BK's 99p cheeseburger. BK's burger tastes even better.Lastly, paying the bill. The manager is so busy on the keayboard. He was told by our waiter that we are ready to go. We waited 10 minutes and decided to stand up to catch the manager's attention. I know he can see me but he just carried on his typing. The waiter saw us and went to the manager again. The manager said there is the receipt by the machine. This manager does not seem to care about customer service.Now adding insult to injury. The bill includes a service charge of 10%. If I was happy I would give more, but I am most definitely not. They continued to charge me the service charge.AVOID THIS PLACE AT ALL COST. Go to Carnaby Street where you can find better restaurants and are probably value for money than this Unholy Burger.

I had such a great experience in this restaurant just few step from Oxford street in John Lewis shopping centre.I was looking to buy a new chair when I saw this little restaurant in a corner of the third floor.I was hungry and I said: "let's go for it"!I had an amazing burger which was the Holyburger, the most simple one but with an awesome taste!The meat was juicy, tasty and perfectly cooked. Well done!I'll come back again!

Stavo per entrare da Rosso Pomodoro che conoscevo già ,poi mi ha incuriosito sia il nome sia il menù del localeUna esperienza molto positiva .grande scelta di hamburger di qualità , per niente pesanti e con il personale molto cortese e veloce.Ho saputo che ne hanno aperto anche in Italia.Ci torno anche oggi perché voglio provarne un altro.Ieri ho assaggiato quello con prosciutto in crosta e carciofi tagliati.Complimenti al cuoco e allo staff

Ham Holy Burger at John Lewis in Oxford street is great. They make burgers to perfection. The environment is simple and the service fast and friendly. I am not a huge burger fan but my holy burger was one of the best burgers I have ever tasted. Ever. Not to mention the beautifully cooked potato wedges. And for vegetarians, try the Garden Burger. Aubergines, courgettes, portobello mushroom and tomatoes with scamorza cheese, lettuce and basil mayonnaise. I recently had a jacket potato in a pub which was bland and tasteless. So I love it when people keep it simple and do it well. Try HAM I don't think that you will be disappointed.

Ci siamo finiti per caso girando per i piani di John LewisAvevamo fame ma non delle solite cose L hamburger di ham holy burger ci ha entusiasmato Delicato, saporito non " invadente" al palato .Bella presentazione al piatto Ci torneremo sicuramente quando faremo tappa ancora a Londra ,non solo per l originalità e il gusto del piatto , ma anche per la cortesia del personale e in particolare del " maitre" ( Luigi ma non ne siamo sicuri)DA PROVARE!!no Mc Donalds si Ham Holy Burger!!

Friendly smiling waiters, quick service and good hot Cappuccino, worth stopping off on level 3 in John Lewis Oxford Street.

Decided to have a lunchtime meal having shopped at JL Oxford Street. Liked the look of dining area with regards styling on the 3rd floor. Gourmet Burger menus leave a lot to be desired at the best of times. They tend to be overpriced, but do offer certain twists to the variety of flavours. Ham Holy Burger falls into this remit to some extent. The fries were heavily salted and served in a newspaper styled cone. The burger stack is served in a split paper bag and presented on a round stainless steel serving tray. I found this to be rather strange and added nothing to the presentation. I chose the Peakburger which contained Jerusalem artichokes; there were 4 very thinly sliced pieces added to the burger stack and were tasteless.Beware of the optional 10% service charge added to the bill at the end. If you didn't get good service, delete it!

I ve been to the restaurant during the week, after work and it has been simply amazing!Great food for a reasonable price and the staff was very friendly!I definitely advice it if you are in oxford street and want some quality food and a friendly atmosphere!!

Only dined here as the Italian next door didn't have anything that either of us fancied on the menu, wish we hadn't bothered.Had high hopes for this place but let down.After placing our order with the waitress, who went over the order about 3 times & we had to correct her with what we actually wanted. Partners burger arrived and surprise surprise was wrong!! Write it down, it's not difficult.Don't offer a gluten free bun so had my burger naked (without the bun). Thank goodness I ordered bacon and cheese as the actual burger was tasteless.Very over priced for what it is. £43 for the two of us and not a drop of alcohol insight.Obviously won't be going back

It's such a shame the service was so poor. The burgers were tasty when they eventually arrived minus the fries, which then showed up after we had nearly finished our burgers. The milkshakes were served in a small wine glass, leaving you feeling cheated at £5.95!! This is not a friendly or welcoming place. Definitely not in keeping with the John Lewis name and level of service.

I'm still sit at the table thinking to order another Garden Burger..Really nice milk shake and event the salad was big and really testy!! 5 starts for this a little bit hidden restaurant inside JL..Must to try..

Popped in here for a late lunch on my own, knew what I wanted, but was "not allowed" to order immediately - was told that someone would be over to take my order shortly. So I waited. And waited. And waited. A man came in a few minutes after me - also on his own. I was still waiting to order, and he had given his order and received his drink! Finally managed to attract someone's attention and ordered. Food arrived promptly, was fine, although the tomato in the tomato salad was cut too large and the "croutons" were a couple of breadsticks perched on top.My table was cleared and I was asked if I wanted something else. I didn't. I asked for the bill, but it didn't materialise. It took another ten minutes or so to attract someone's attention to get the bill. Other tables - families, couples, men on their own - didn't have this problem. I seemed to be invisible - as did the woman sitting a few tables over from me, who was having to wave frantically to get attention. The waiters were more interested in preening themselves or talking to each other, rather than serving.I'm a regular here, but I won't be going back after today's experience. The restaurant is in John Lewis - surely quite a percentage of their clientele are going to be women on their own? Really appalling service - shame on you, Ham Holy Burger.

Sono stata da Ham Holy Burger lo scorso fine settimana, che dire… il ristorante è carinissimo ed il personale è molto gentile e preparato! Il cibo è di alta qualità ed il rapporto qualità prezzo è ottimo!Perfetto per una pausa durante una lunga giornata di shopping!Consigliatissimo!!!!!!!!!

I just found out about this place and i totally fell in love with it: amazing hi-quality beef burgers and huge portion of potato wedges. They also have a pretty cool variety of Italian craft beers that makes the place even more interesting!The staff was super nice too, the blond waitress suggested me the perfect burger/beer match up! Thanks!!I am surely coming again soon!

In a city full of good 'gourmet' burger joints you can do a lot better for half the price. Beef patty rather pale and over salted- perhaps because it came topped with rock hard grilled Parmesan and rather dry Parma ham. Good fries. Nice selection of craft Italian beers but at nearly £8 for 33cl I won't be back for more. Bill for one burger, fries and small beer £27.

A beautiful place to spend time, the people are friendly and the food is great. tasty burgers and wonderful salads. Amazing! I think I'll be back soon

Siamo stati qui durante le nostre vacanze e sinceramente abbiamo mangiato un hamburger buonissimo della stessa qualità di Ham Holy Burger di Milano. Ve lo consiglio vivamente!

One of the best hamburger in London. Nice place, clean and tidy. Lovely staff! The dishes are tasty and good looking. Recommended.

We have been here for Valentine's day with my girlfriend, burgers are amazing, really teasty and chips were so crispy. This was the second time on this place and we tried a different kind of beef, totally different and more teasty. I suggest you to try this restaurant!