Based on 80 opinions finded in 1 websites
Based on 80 opinions finded in 1 websites
Nº 261 in 362 in Neath Port Talbot
Opinions
I’ve ordered a takeaway well in the time of delivery’s actually nearly 2 hours before it closes, they decided to cancel the order 10 minutes after I ordered
Aaron Evs . 2023-09-15
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This is by far the best takeaway Indian in this area.the food is plentiful, delicious,and hot. Friendly staff who are so helpful with delivery prompt and efficient. Thank you.
peter jones . 2023-07-13
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Awful awful. Never again. Chicken Tikka was so hard and dried couldn’t even cut with a knife. Absolutely shocking food. Our dog refused to eat the chicken Tikka.
Saeid Moghaddam . 2023-06-26
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Ordered for collection. Waited 30 minutes and as I was about to leave they cancelled the order without giving me a reason. Now I've got to order from somewhere else and wait all over again. Plus they've taken the money out of my account and no doubt I'll have to wait 3-5 days for a refund. Terrible way to run a business
Ryland Duffield . 2023-03-10
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WORST TAKEAWAY IVE EVER HAD. People who love Indian food need to avoid this place, I can’t even give it one star it really was terrible, I felt ripped off with the food I was given.
Keiran Howells . 2022-10-22
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Ordered from this place multiple times. Everytime its a hit and I'll never order elsewhere. Thanks for great a great service.
Courtney Reynolds . 2022-09-26
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I placed an order on their website which is managed by Food Hub and my money was taken. I went to collect my food and was told that they didn’t have my order and couldn’t do anything about the money. The guy then walked off and carried on cooking. I had to go through food hub who then phoned them to get a refund. Something isn’t right with this place, I’m really dubious and the website that they advertise in the store doesn’t exist. I was going to let the 2 star hygiene rating go but with this as well genuinely avoid at all costs and go across the road.
Richard Powell . 2022-08-18
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Good food and excellent service
kevin ahearne . 2022-02-14
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Ordered using their website.. had text message stating that I had received a refund. Thought that they had possibly overcharged me so waited over the stated 45 minutes for the food. Phoned them and was told that they wouldn’t be delivering as they had only one driver. I asked why the text didn’t explain and was told it was automatically generated. I have an account with them so they have my phone number and it would have taken one minute to let me know. Good food - lousy service. Will not be back.
Graham Thompson . 2022-02-05
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Food arrived hours after ordering and is cold. My advice is not to take on orders you clearly cant deliver on busy nights. Know when your to busy so you only deliver excellent service rather than going for the most money and delivering poor quality hours later.. you have just lost 3 customers through this! There is huge competition out there..how silly
Nikki Thomas . 2022-02-05
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Taj Mahal Spice has been my place to go for a long time. However placed an order lsat night and was quite disappointed. The delivery was only 20 minutes late but when it did arrive it was luke warm, I had to reheat it in the microwave. Although the food was tasty I was somewhat disappointed as I ordered a vindaloo that was not spicy at all in fact the vegetable curry was spicier. There were no signs of any chillies and no potato at all. This has put me off slightly and am concidering ordering elsewhere in future.
john saxton . 2021-12-08
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We ordered food from them via just eat and were told it would take 35-50 minutes. After ordering the time jumped to an hour and a half. After two hours the food had still not arrived and the phone simply rung out (though the website said they were still open). Incredibly unhappy with the lack of service.
Teifion Jordan . 2021-02-23
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Took the order knowing the address and accepted payment for the food and delivery Then an hour later calls to say they can't deliver as too far (8 miles)
Alex Pearce . 2020-09-19
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Fast services stunning food will be returning
Robert Deveraux . 2020-08-24
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1 star on customer service, I phoned for a delivery, 45 minutes later I'm still waiting so rung the restaurant to see if everything was OK The man who answered the phone the 2 time's I phoned was not very polite and put the phone down on me before I'd finished speaking. . Will review food if it arrives
Steve Belcher . 2020-07-22
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Not the cleanest around the back is not good I would never eat food for there
grace regan . 2020-07-20
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I am disgusted with my order! Received my food and had a rediculously salty korma and ended up having to complain. After being told I would have a replacement delivered to me within half an hour, for it to be another half hour late! I requested to have a replacement garlic rice too as it was ruined by the curry. They replaced it with boiled plain rice and a watery disgusting korma that has little to no taste. Fuming isn’t the world as it was a treat I was well looking forward to. Safe to say I will never be ordering from Taj Mahal spice ever again.
Zara Evans . 2020-04-15
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2 hours late. Cold. Tastless. No apology from the driver.
WelshMoto . 2020-03-13
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First time for us. Absolutely excellent. Is now our regular go to take away.
rod springthorpe . 2020-03-07
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Waiting 2 hours for food. They forgot the bombay aloo and the popadoms. Food that did arrive, chicken tikka was burnt. No apology from the delivery girl. Really disappointed as we have been a loyal customer for years. If this was a one-off, we woulf have let it go, but over the passed couple of months, they are constantly late and forget our food.
Noah Mane . 2019-07-26
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Worst food i have ever had....it was cold and everything tasted stale..i would never order from here again 🤢🤢
Lisa Mahoney . 2019-04-16
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Best Indian takeaway in the town.
Ian Jenkins . 2019-03-31
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Best food ever always nice and fresh and yummy
Emma Humphreys . 2019-03-18
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After waiting over an hour and a half on a Tuesday evening for this meal, it arrived cold. The nan bread was cold and soggy and the rest was inedible unless microwaved. I immediately contacted the restaurant and was faced with the pointless task of explaining that it was cold. The response from the restaurant was, "what do you want me to do about it, I'm in work". I asked if this was normal practice to warm your own food up as it gets to the house, to which the reply was the same. "what do you want me to do about it". Following that the man put the phone down on me. Food cold and bland , customer service shocking, waiting time not acceptable. We will not recommend.
Wayne Tristram . 2019-02-05
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Every Saturday with out fail life needs a BIG JA special Lal and the boys always look after me there top food stunning every week without fail
johnny allen . 2018-11-04
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What a vile, rude man taking your order! They got the wrong house number, 1.5 hours later no food. My husband rang to see where the food was to be abused and told their new colleague had got the house number wrong and and he slammed the phone down! Calling back he was then told "Your food may be a bit cold". We advised we would not be paying nearly 40 pounds for cold food and this vile man then blamed my husband for getting the address house number wrong! Not recommended and never using again!
Gill McGovern . 2018-10-12
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Ordered a large order to be delivered. Provided all details. After 1 and a half hours order didnt arrive. Rang restaurant and the waiter was extremely rude saying that the driver got address wrong. Food was cold and would never use again. Shame it could have been a good experience I am sure if they handled it better. Customer service 0/10
Mark onecallpropertyservices . 2018-10-12
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We get the meal for one and get 4 plates of food from it. Serves 4 that's the potion size here guys. Bloody lush 😍😍😍
Louise Rawlings . 2018-10-06
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I ordered food last night and found what looked like an inch long piece of plastic. When I contacted them I had no apology they sent a driver round to refund me but they also wanted our whole order returning. I didn't even get the full refund absolutely disgusting. I wouldn't have even given 1 star but it wouldn't allow me to remove it.
Joanne Evans . 2018-08-15
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Can't keep ordering from here. Absolutely the best curry I've ever had. Thank you
patrick slack . 2018-07-12
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OMG what an Indian best place Ive tried staff are amazing quality of food amazing potions are huge but it was truly amazing thanks raj mahal
Amy Price . 2018-06-25
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Food always cold and forget things
Lewis Eley . 2018-05-04
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The staff here are soo nice and polite. We have been about 6 times
Ms. Jones . 2018-04-16
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Disgusting Indian takeaway. Flies everywhere and customer service is dreadful. I've had better Indian food from Tesco
Jake Emery . 2018-03-18
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They do lovely food my eyes are always bigger than my stomach
John & Ann Thomas . 2018-02-19
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Absolutely stunning fresh food all the time
Hayley Lewis . 2017-09-22
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lovely food friendly staff always cater to your needs
Lyndsey Burgess . 2017-07-30
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The best takeaway around neath 5***
আমি মাষ্টার . 2017-07-28
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Been going here for at least 20 years. I think the fact that I've been using this takeaway that long says it all. Tried others but the service and quality of food is outstanding. 👍
TheFamilyGarden Plot C2 . 2017-07-23
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Great food and great value. Highly recommend anyone that uses the other more established takeaways in Neath to give this one a go! Quality is very good, portions are bigger and service is always good. Only thing to be aware of is that they accept cash only in the shop.
ZE great Slide Captain . 2017-07-01
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We have been visiting the area regularly since 2009 for mountain biking. Every trip we make sure to have a meal from here. The quality, quantity and price is fantastic. For a group of up to 13 people we have never paid more than £100, and have never had a disappointing meal. Highly recommended.
Ian Gardiner . 2017-05-21
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Fantastic food again. Love the chicken phaal nice and hot. Recommend this India to anyone that's looking for nice food. Thanks all. See you soon lol. 🥘🥘🥘🥘🥘
neil davies (Tiny) . 2017-05-19
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I'm a Local near this Indian Takeaway and i have to say since i moved back to Neath. I found a GEM will always order from here while i am living in Neath. again today had a Rogan josh and it was Fantastic", i think the Kochi Dish is probably still best one they have too offer. Also the Cook here always matches every dish right exactly to the Description & the meat is extremely succulent!, 5 Stars from me. Daniel
Daniel . 2017-05-07
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Great indian takeaway under new management and name previously known as 'Anarkali'
Luke Lockyer . 2017-04-23
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Best Indian I've been to never go anywhere else service is amazing just like their food can't beet them
liam keenan . 2016-07-06
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Had a takeaway last night and we are all very ill today wont be going back
Megan Walters . 2015-11-27
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If the anarkali brewed beer it would probably be the best beer in the world just like their food
mike millermike . 2014-06-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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67 Opinions
I work as a delivery driver for Uber. There is a woman who works in this place. She is very bad. She deals with Indians, Bangladeshis, Arabs, and some non-European or black nationalities with racism and without respect. The order is always late, from ten minutes to about half an hour. Today in particular, he went to get the order from Tesqua, Britten Fieri. At about the same time in the evening, I asked her, “The order is ready.” She replied with all arrogance and disgust, “No,” so I told her, “Why, when you work to secure the orders, they are late and you have to wait.” She told me to go out of the place several times, and she cursed me and said dirty and bad things to me. There was a lady who told her, “Don’t be ashamed or ashamed,” and when I went to The manager poal and I complained about the employee. He went to her side and fired me as she did and told me to never come back here. I want to complain about them, but I don’t know where. Is there anyone who can guide me, please?
162 Opinions
£6.80 for a shockingly small fish. Batter all stale and fish was dry. Women on the counter with black hair seemed to have an attitude. Because a couple asked for fish after me. You work in a fish shop love. Do your job
367 Opinions
We went for an evening meal on a Saturday night. The bar downstairs was busy as there was live music. We were offered the choice of where to eat and plumped for the upstairs restaurant. The owners served us. We had the Pate for starters, a 10oz ribeye steak with a red wine and stilton sauce, Dauphinois potatoes and vegetables. We followed this up by sharing a piece of delicious cheesecake. The service we received was absolutely excellent as was the food. It was all beautifully cooked and presented and very very tasty. The meal wasn't cheap by any means but the price reflected the quality. The restaurant is quite sizeable and very well decorated in a modern but rustic way using a lot of reclaimed materials, if that makes sense. If you find yourself in need of a tasty meal in relaxing surroundings take a trip to Crynant near Neath and give this place a go.
177 Opinions
I am sorry to say, this was one of my worst experiences for customer service and food taste. It was late, but only 15 minutes, however, suprising for a Tuesday. I ordered a large lamb and chicken shish which my daughter and I share, it definetly was not large, we had only 5 medium sized pieces of meat each, of which were overcooked and very chewy. The Pitta bread was mini size, not even medium.. not fully toasted/griddled and was soft and doughy. The children's meal was missing. I rang the restaurant with assurance that a replacement would be delivered within 30 mins. Nothing arrived. I rang and was told that basically, he had checked the camera and accused me of being a scammer. To add insult to injury, I also ordered 4 chocolate sponge cookies. Only 1 was eaten and another nibbled at as they were burnt on the bottom. £32 later and all I have is a bad experience. On a positive note, I was told the chicken strips were nice. Sorry Royal Pizza for straying, never again.