Ground Espresso Bars in North Down

Poor experience. Not one table available as they were dirty. Prices very high. Staff interaction poor. Food choice poor. They didn’t even have plates for scones or bakes. They were using saucers. This review refers to the store in Next, Bloomfields.

Arrived an hour before closing, bought our coffees and settled on a comfy sofa to enjoy an hour of relaxation. A staff member told us to move to the only other sofa which was beside the kids play area as she was about to mop the floor. Won’t be back.

I'll keep it brief. Post covid - no masks of any sort. No gloves. No sanitation. Every table I passed has crumbs or coffee over it. Asked to leave well prior to closing time. Floors stinking. Toilet roll not on confined holder - thank goodness I had my own tissues. After experiencing all this I took to trip advisor to find out what others thought and its clearly an appalling establishment. If I could put it less than one star I would, but I can't. Won't be back. Ground in Bloomfields is much cleaner, friendlier and more pleasant. Should be closed. Someone will get sick!

Called in for a coffee today and was really surprised at the state of this coffee shop. I was a regular pre COVID but won’t be back.... new staff with zero customer service just stood behind the till chatting...couldn’t even crack a smile when I interrupted them to order..... floor dirty Too and tables not cleaned between customers.... won’t be back

Disgusted with service received today my hubby is in a wheelchair got told at doorway by young male that he was closed couldn’t do take away coffee yet it was only 3.58 pm when I returned to my drivers car seat having got my hubby out of his wheelchair and chair packed away in car boot and website states open til 21.30pm and as I Drove away the coffee shop door was still open. This is about the worst service I have ever received anywhere in Northern Ireland, no apology given to us... won’t visit again don’t recommend to anyone

Dropped in and were lucky to get somewhere to sit down - ordered a snack and coffee - snack was incorrect (for me) not a lover of bacon rolls but it was OK (missed my sausage!) coffee was excellent!

This is a super big coffee shop where you can buy the beans that make the delicious coffee, chat in comfort and be greeted by enthusiastic and helpful staff. Just wish more coffee shops were similar!

Whilst visiting family, my daughter treated me to a lunch here. We each ordered a sandwich, coffee and cake. To be honest, we could have ordered one between the two of us as the portions were very generous. The lunch was tasty and filling. I agree that the "clean up" after people have finished could be quicker but the staff were very friendly.

Visited twice and never again. Coffee first time was okay (asked for a mocha and was presented with an iced mocha; couldn't have been bothered arguing) and the girls serving me were okay but second time I was served an overpriced hot chocolate with a tiny squirt of cream and two marshmallows by a horrid young man who had no manners and who acted as if he was the best barista around with his cocky and nonchalant mannerism. Would have complained to the manager but he seemed as bad. The drinks are okay but AVOID LIKE THE PLAGUE if you value service with a smile!!

We visited on a Saturday afternoon, the music was so loud we had trouble hearing each other speak, the chairs were full of crumbs and the tables rocked every time you touched them. We ordered coffees which were ok and a salted caramel brownie which was nice apart from the fact we got an end corner which was hard and half the size of the rest of the brownies but still got charged full price, staff weren’t very friendly, wouldn’t recommend this place at all

Service was quick and staff were friendly but... When i asked about a certain item on the menu the staff could not give me an answer at all on what the contents were. Giving me an answer of "I don't know I haven't eaten it so i don't know". I thought i would take the risk and order to which the staff member grabbed the food item (wrap) with his bare hands and put in on a plate, along with the salad and the crisps. Both of which were also picked up with his bare hands. Very off putting and very unhygienic. Shame really.

We arrived with three grandchildren for coffee juice and buns. The two young guys serving behind the counter could not have been more helpful or understanding. Even when one of the children spilt his milk one of the staff was right there in seconds with a cloth - and a straw to help. Coffee was goods and the kids all enjoyed their different cakes and buns. Decor odd but will be back

Reminds me of an airport departure lounge. Food is woeful and the coffee is the most bitter I've ever tasted. Guillemot by the pier we tried the next day and it was much better by comparison. Also Grind is like one massive room so the every time someone talks there's an echo. If you want a quiet coffee this is NOT the place to go.

No vegetarian options in sandwiches and panini today (other than bagel with banana and honey which isn’t really great for lunch). Asked what the soup was instead, no soup I’m told. Loads of tables not cleared, we had to clear and wipe down a table ourselves to sit down. Ok if you want coffee and traybake, but I wouldn’t return for anything more than that.

Stopped off for coffee and cake today and loved the yummy cakes. Could have gone back for more! Everything was delicious.

Visit Ground a few times a month as it is close to where I work. The food and drinks are all lovely which is why I keep going back. The staff do not have much of a 'rush' about them. There could be 15 people...

Always great coffee made in Bangor.... whatever the method you choose. A selection of teas are also available. Pleasant, courteous staff. Tasty sandwiches and traybakes, that suit vegetarians as well!! Good convenient parking.

Excellent coffee selection and yummy traybakes. We're regulars and the staff are always pleasant and helpful, and the loyalty card is a nice touch. Ample parking, right at the door, and there are a few outside tables, really useful when accompanied by a canine friend....

I visit here more than once a week!! If you love a great cup of coffee served by a friendly team of Barista's I would definitely recommend coming here. It is great for kids as well with their little play area. Perfect for a catch...

I was here recently with a friend for coffee. The coffee is good and there is a decent selection of traybakes and buns. It’s well laid out and spacious so you don’t feel claustrophobic. It’s nice and bright too. The staff were friendly.

We are sitting in ground, in Bangor's charming Toscana retail park, as I write, and it is not a bad spot - not everyone will warm to the aesthetics (I don't mind polished concrete in the right environment... and this is the right environment) and...

You always sure that you’ll get a great cup of coffee in Ground and I’m fussy about my coffee. I’ve sampled a number of the tray bakes and my favourite has to be the honey comb bun, really good place to bring the kids

I pop into ground in Bloomfield, Bangor regularly on Saturday mornings with my daughter and the quality of the food, service and atmosphere is always consistently good. The brownies are the best we’ve had anywhere and the bacon bagels are delicious. There’s also an excellent...

I've been here a few times in the last few months. I actually prefer tea, but the coffee here is lovely-its quite mild and smooth (I usually find Costa and Starbucks quite harsh and bitter). The traybakes are fantastic, the best thing about Ground. It's...

Stopped off here during a business meeting. Great spot to recharge the batteries, both human and electrical.

I usually go here with my wife or a friend. But I went on my own today. Ground is the sort of place you CAN go on your own without feeling uncomfortable. I had a large dirty chai (that’s a chai latte with a shot...

It is beyond my understanding why people in Northern Ireland give rave reviews to the likes of Starbucks, who produce the bitterest coffee on the planet, or Cafe Nero, who produce the blandest and then slate these people. They are local and they have made...

I like this place. It’s next to my gym. It’s bright and airy in the Summer and warm and welcoming in Winter. Comfortable seating , power points and work benches for that office away from home touch. The staff are friendly and attentive. A great...

I've gone here twice and I doubt I would go again. I'm not a coffee queen so its lost me there but it has a reasonable selection of food on the menu so indicates its has more than coffee, well the panini I had on...

Coffee is good. Would be good to see more healthy choices like good soups and salads. Very stodgy. Not a very pleasant environment- on my last visit it was full of kids not being supervised by parents. Not the staffs fault but if that is...

I've been to several Ground stores and this one is one of the best. It's got plenty of choices of bites to eat, treats and drinks. Their tray bakes are quite big, good for sharing and they serve lovely Suki tea and great coffee. There...

Visited Ground in Bloomfields today and a friend and I ordered an aeropress each. The staff seemed confused when we ordered them. When they did make it, we weren't to sure if she actually knew what she was doing and when we tasted our coffee,...

I'm in this coffee shop fairly regularly. Whilst I find the staff engaging, and eager enough to please, I have a few issues with the operation. My biggest concern is the apparent lack of food hygiene training. Today, one of the staff was preparing food...

The coffee shop is very good. Loads of different types of seating available. We chose comfy leather chairs. Coffee was good and the food looked yummy maybe next time

Sitting right on the ring road, in one of the large retail parks, this is a modern, efficient coffee shop (also great tea). Quick service, good range of snacks, pleasant staff.

Really nice place but staff uninterested and untrained. Shame as the food and coffee and furnishing are nice.

Have visited here a few times as currently living in the area. Very inconsistent in terms of service. Ordered Aeropess get a chemex, first world problem I know but just make what I order. Staff seem inexperienced, guy called Ben in particular this guy would...

This is a new coffee shop in bangor, food was okay and staff seemed like they were unsure what they should do, maybe just teething problems but definitely need to up their game.

Good tasting well prepared coffee. Especially if Jonny is making it. Had a few tasty treats but it's not a massive foodie place. Great sausage rolls though. It's easy to park, great discount offered for the Local gym members and easy to get a table.

Really like this chain the coffee and toasties are great! Let down by the staff who continually walk past dirty tables. Hate having to clear my own table here!!

Been here four times and have found the coffee and food excellent. Sometimes it is busy but never any problem getting a seat. It is spacious and a pleasant atmosphere. Only one toilet so you may have to queue. All in all would definitely go...

First time visitor, went with my best friend approx 2pm, ordered two coffees, carrot cake, brownie, staff not particularly friendly, overpriced, no one cleaned our table our whole time there, cake dried out, brownie dried out, one staff member wiped her nose with her hand...

Finally had a chance to call in today and was extremely impressed. Keep seeing all these fantastic photos on Facebook of milkshakes etc and got to try them out today. Wow!!! They were impressive!!!! Went down great with our son and even the other customers...

Called in after an exhausting session at the gym and couldn't help but indulge in a fantastic caramel latte and a brilliant banana, strawberry and blackcurrant smoothie. Excellent service from very friendly staff. A bit noisy during a busy time but very nice seating area...

Been open a few months now and call in regularly. Situated on the first floor of Next at the Bloomfield shopping centre on Bangor ring road. This is a good place for a break. and serves as a great office space while drinking the odd...

Nice to have a decent coffee place outside Bangor: easy to park, pleasant staff, nice brew - even a small play area for the kids. Seems very family friendly.

Recently opened on Bangor's Ring Road, this is a good place for a break. Parking is easy and free. It is quite large and has gained a healthy clientele for a newish establishment. This is, I believe, a local company and they have secured the...

I had passed these premises on a few occasions and today had the time to call on for a coffee with the wife and the grandson. Very clean, very tidy, service was good and the coffee was nice. The parking is very handy with being...

This new restaurant is a great spot for morning coffee but I agree that they need to ensure consistency. We enjoyed tasty cappuccinos (no fancy design) and lemon & blueberry muffins. There was quite a buzz so it's not the place for a quiet read....

My pet hate! Not consistent... I've been in 3 or 4 times before today and it's been good. Lovely lattes and great ham and cheese toasties. A couple of days ago we tried it again and got rock hard toasties, obviously been heated too long....

My first visit here and it is obviously popular, as most tables were full. A small play area is provided for children and parking is available beside the cafe. The coffee I had was fine, but my fruit scone was very dry, broke into pieces...

Grand place for a coffee, good coffee. The bacon butties are great. Big windows give plenty of light but it would be so much better if there was more to look at through them. There's just a car park on one side and the ring...

This little coffee shop has it all. Excellent snack food in a very clever layout with atmosphere and a children's play area. Plenty of sockets for charging your phone and laptop. TIP: the toffee square are to die for

This is well worth a visit, I think they are open a couple of months and I took my mother there for a visit and we really enjoyed it. I'm going back tomorrow. It's quite rustic but large, clean and professional; a very good ambience....