Grosvenor - The Gloucester in Kensington and Chelsea

Alex is great! Very personable, knowledgeable, and a great bartender

The Gloucester Casino Bar is great. Service is great , especially Cherice and Alex, great bartenders super friendly and chill

Eleni was fantastic as was Steve and Roxy x

Alex was incredible, amazing service!!!

Staff were warm and helpful. All in all a good night out. Special Catalina

Great services at the bar quick and easy

Sherice took care of us the whole evening.definitely coming back!

Alex was a great bartender! Thank you.

Great experience, wonderful staff. Especially catalina

I refrained from the temptation to take a stake

Avoided the temptation Didn't take the gamble, went to the hotel for an event

Very competent. Lovely staff lovely food.

Nice service and amazing staff 🫶🏻

Legendary service and drinks. Thanks so much!

Excellent bar. Alex is an absolute gent

Alex was fantastic - what a wonderful bar to experience a lovely evening in!

The staff was really friendly,very sociable, polite and respectful, especially a girl named Dumitru Andreea,She was the sweetest of them all. The casino overall is very nice,has many games you can play and has a good atmosphere as it should. I really recommend this because it's not like any other casino,it stands out in the crowd, you'll see for yourselves if you go

Great experience , very nice people especially Dumitru Andreea 5 stars for sure

Good customer service from Kamel and Alex...we will definitely come back to eat here.

Excellent service at the restaurant

Great service from Alex and the team at the restaurant.

The bar is Brilliant. Alex is amazing. A must visit when you are in Kensington!

Alex and Hakim thanks for the great service

Very nice atmosphere at the bar and at the restaurant! Top guy Alexandru! Very professional bartender!

Alex behind the bar was brilliant! What a guy! Definitely deserves a pay rise. Thanks!

Amazing bar stuff. Very pleased with my experience.

Bar guy was quick polite and attentative

Very rude staff no hospitality in the place.

Great atmosphere at the bar.alex acknowledged us and took care of us the whole night!

Alex was great. He made my night special and I really liked his twist on pina colada

Great service at the bar by Alex! Super friendly!

Loved my experience, particularly angle welcoming me with a warm smile as I entered.

Just went for the bar, and Alex was the best!

Great bar tender excellent man thank you for everything!!

Great bar, nice vibe, good bartender

Alex, I cannot say enough about Alex, the best. The best. I can just to drink and talk to him. The best

Alex and Michelle were very friendly, 7 star service!!

Fantastic service, great bartender! Alex is a personality, that makes it worth coming back.

My experience at the bar was excpetional. Alex was extremely kind.

Brilliant bar service from Alex.

Great experience! Bartender was the best I have had in London!

All restaurants staff Alex, Hakim provide excellent service. Are great to talk to and are always willing to help at all times.

Alex was very funny and the bar is lit

Friendly service, great bar staff. Clean and comfortable

We had a great evening, wonderful food fantastic ambience. Would recommend a visit.

Great fun! Fun games, great bartender. Thanks for fun evening.

Alex and Hakim are the best bartenders in london. I will be back!

Sherice is amazing! Great, prompt service. Food was delicious! Highly recommend!

Alex at the bar was very welcoming and provided great service.

Alexandru was the best bartender! Had a great night :)

Amazing place …had a great time in the restaurant

Alex and kamel, unbelievable gents! Very attentive and great fun to chat with. Worth coming back just to see the guys!

Alex and Kamel were fantastic servers, thank you!

Alex and kamel are brilliant great service thank you

Alex at the bar gave incredible service… he was very knowledgable and helpful. Will come back to this casino even if it’s just for the bar :)

Wonderful service from Alex at the bar great guy!!

Alex is a bloody legend give him a pay rise he deserves it all!

Frix Helpful and nice and he very good

Amazing service, great bar and selection. Alex is fantastic!!

Great service at the bar..thanks Alex and Kamel

Alex was the best Barman. Amazin and drinks!!!

Alex was amazing. Made my experience worth it! Will definitely come here again.

Alex was very polite and friendly . Great customer service would highly recommend coming here for a drink

Friendly staff, Alex is so helpful. We had a great food and service. Really recommend.

This was our first time at this casino, and it was amazing! We’re not big gamblers, but everyone was super friendly and willing to explain things to us. Alex and Sherice at the restaurant were so attentive and friendly, and the food was delicious. 100% recommended!

We received a great service from Alex

Alex how have you stayed employed at grosvnor? Did you ask your friends to write positive google reviews for you to keep in a job because you couldn’t get a job in a fast food chain. As the managers only defence for you was google reviews… Maybe he got up on the wrong side of bed? But I offered to shake his hand to forgot whatever hate/problem he had for me and he wouldn’t shake my hand?! Minus Alex… nice friendly polite staff

We stayed at the hotel on our vacation and one of the nights we went down to the restaurant and Alex treated us great and we had a great dinner and great service thanks to him.

Angel is amazing, me and my friends came here spontaneous and we was welcomed by her and she’s such STAR, looked after us at its finest. We go back to America tomorrow and Angel has made me want to make my stay longer !! Great vibe lovely people

Very good service and friendly team

Alex Hakim was a very friendly host

Staff are very welcoming and friendly

We visited the Grosvner casino visiting from the US and had a great experience. From the staff at the front checking us in to our lovely waitress Iwona, who greeted us while playing slots and we had a great chat with. If you’re in the area and want a casual, fun casino experience, consider walking in.

Amazing place. Best waiter ever, Alex, from Sibiu.

Alex was super friendly and welcoming for our first time in Gloucester Road Casino.

I had a great chat with Alex, what a guy. Lovely decor too.

Fantastic service in the bar area from alex! Will definitely be back

Aaron has helped my way around today and been very useful

Aaron was very helpful and catering. Showed my friend around the place.

I always get acknowledged byAlex,Sherice,Frix…great service at the restaurant

Absolutely lovely customer service

Amazing place and amazing service from Alex

Love the venue - Alex looked after us the whole night and was incredible, great service

Aaron was really helpful and made the experience very positive

Aaron and lucian were very helpful when my machine broke

Aaron was very helpful, he helped me understand the games and have a good experience

الاكل ممتاز الخدمة جيدة فريق العمل رائعين مكاني المفضل cheesecake شكرا على تعاملم الراقي والمحترف

Had a really good experience with excellent customer service

Vey nice staff. First time visiting a casino in uk.

Fabulous staff especially darren

Excellent service from bar staff.

Alex is proficient in serving customers and is very helpful

Great time in casino, great service by Alex at the bar

Outstanding service Alex the best

Alex showed us amazing customer service and patience. He made us feel very welcome and his hospitality was 5 stars. We had a fabulous time! Alex dont forget to watch Frozen :) Thank you xxx

Alex, Frix and Tsanko best staff ever

Great restaurant and atmosphere Very friendly and top staff

Amazing service at the casino bar, clean toilets and sitting area, friendly and professional bar staff, great drinks!

Amazing experience with Alex thr bar tender. He was so polite and drinks were great

Alex & Nassim & Hakim, have been very attentive. And so friendly. Will definitely be back