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4.5

Based on 467 opinions finded in 2 websites

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Nº 169 in 1366 in Kensington and Chelsea

Nº 3 of 13 Seafood in Kensington and Chelsea

comment_iconOpinions

Front of house was polite and welcoming. However, restaurant had horrible and rude service. Refused to play the football match despite advertising that they would

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Lim Jordan . 2024-12-06

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I’m had the pleasure of being welcomed by Hayat. Amazing service and very professional and discreet.

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Nass Boud . 2024-11-16

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Alex is great! Very personable, knowledgeable, and a great bartender

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Mila Perry . 2024-10-13

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The Gloucester Casino Bar is great. Service is great , especially Cherice and Alex, great bartenders super friendly and chill

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Tawan Awad . 2024-08-16

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Eleni was fantastic as was Steve and Roxy x

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Hugo Empson . 2024-06-19

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Alex was a great bartender! Thank you.

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Jessica Joyce . 2024-06-02

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Alex was incredible, amazing service!!!

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Aimee Rigby . 2024-06-02

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Staff were warm and helpful. All in all a good night out. Special Catalina

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Dante Martiniello . 2024-06-02

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Great services at the bar quick and easy

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Romario Maletta . 2024-06-02

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Sherice took care of us the whole evening.definitely coming back!

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Nathan Dimmock . 2024-06-02

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Great experience, wonderful staff. Especially catalina

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Jonathan Horton . 2024-06-01

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I refrained from the temptation to take a stake

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M Ibrar Sharif . 2024-05-15

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Avoided the temptation Didn't take the gamble, went to the hotel for an event

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Bob Sheriff . 2024-05-15

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Very competent. Lovely staff lovely food.

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Steven Burgess . 2024-05-07

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Nice service and amazing staff 🫶🏻

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Nizar Sakrouhi . 2024-05-02

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Alex was fantastic - what a wonderful bar to experience a lovely evening in!

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Rhian Davies . 2024-04-24

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Excellent bar. Alex is an absolute gent

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Fionn Ó hAlmhain . 2024-04-24

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Legendary service and drinks. Thanks so much!

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Sam Leggett . 2024-04-24

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The staff was really friendly,very sociable, polite and respectful, especially a girl named Dumitru Andreea,She was the sweetest of them all. The casino overall is very nice,has many games you can play and has a good atmosphere as it should. I really recommend this because it's not like any other casino,it stands out in the crowd, you'll see for yourselves if you go

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Lucas 1 . 2024-04-03

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Great experience , very nice people especially Dumitru Andreea 5 stars for sure

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petoo . 2024-04-03

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Excellent service at the restaurant

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Marios Demosthenous . 2024-03-29

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Good customer service from Kamel and Alex...we will definitely come back to eat here.

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Maria Cambanella . 2024-03-29

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Great service from Alex and the team at the restaurant.

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Silvana . 2024-03-29

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The bar is Brilliant. Alex is amazing. A must visit when you are in Kensington!

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halldór árni . 2024-03-28

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Alex and Hakim thanks for the great service

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Victor Chiapponi . 2024-03-28

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Very nice atmosphere at the bar and at the restaurant! Top guy Alexandru! Very professional bartender!

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Daniel Gheorghe . 2024-03-21

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Alex behind the bar was brilliant! What a guy! Definitely deserves a pay rise. Thanks!

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Stephen McCormack . 2024-03-21

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Bar guy was quick polite and attentative

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Suzannah Craine . 2024-03-20

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Amazing bar stuff. Very pleased with my experience.

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Boris . 2024-03-20

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Very rude staff no hospitality in the place.

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tania tania . 2024-03-19

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Alex was great. He made my night special and I really liked his twist on pina colada

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Alisa Drobot . 2024-03-18

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Great atmosphere at the bar.alex acknowledged us and took care of us the whole night!

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hasan Taçyıldız . 2024-03-18

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Great service at the bar by Alex! Super friendly!

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Yoran Van Houdt . 2024-03-17

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Loved my experience, particularly angle welcoming me with a warm smile as I entered.

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Jack Powell . 2024-03-17

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Just went for the bar, and Alex was the best!

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Billious Street . 2024-03-17

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Great bar tender excellent man thank you for everything!!

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Felix dumphie . 2024-03-17

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Great bar, nice vibe, good bartender

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Kashioto Jane . 2024-03-17

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Alex, I cannot say enough about Alex, the best. The best. I can just to drink and talk to him. The best

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Don-Angelo Sfeir . 2024-03-17

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Alex and Michelle were very friendly, 7 star service!!

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pedro machado . 2024-03-17

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Fantastic service, great bartender! Alex is a personality, that makes it worth coming back.

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Henry Drewitt-Jones . 2024-03-17

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My experience at the bar was excpetional. Alex was extremely kind.

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Ricardo Tavares . 2024-03-17

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Brilliant bar service from Alex.

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Bhupinder Khatkar . 2024-03-17

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Great experience! Bartender was the best I have had in London!

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Brennan Jarvis . 2024-03-17

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We had a great evening, wonderful food fantastic ambience. Would recommend a visit.

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Samuel . 2024-03-16

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Friendly service, great bar staff. Clean and comfortable

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Wayne Fitzpatrick . 2024-03-16

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Alex was very funny and the bar is lit

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Benzo 777 . 2024-03-16

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All restaurants staff Alex, Hakim provide excellent service. Are great to talk to and are always willing to help at all times.

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satraj diwan . 2024-03-16

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Great fun! Fun games, great bartender. Thanks for fun evening.

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Ted Willmann . 2024-03-11

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Alex and Hakim are the best bartenders in london. I will be back!

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Cris . 2024-03-10

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Sherice is amazing! Great, prompt service. Food was delicious! Highly recommend!

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kerri mace . 2024-03-10

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Alex at the bar was very welcoming and provided great service.

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Ant Leo . 2024-03-09

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Alex at the bar gave incredible service… he was very knowledgable and helpful. Will come back to this casino even if it’s just for the bar :)

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Sian Hughes . 2024-03-05

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Alex and Kamel were fantastic servers, thank you!

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Imogen Ruby Little . 2024-03-05

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Alex and kamel are brilliant great service thank you

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mimi brough . 2024-03-05

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Alexandru was the best bartender! Had a great night :)

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ellahe azad . 2024-03-05

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Alex and kamel, unbelievable gents! Very attentive and great fun to chat with. Worth coming back just to see the guys!

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Joey Cottle . 2024-03-05

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Amazing place …had a great time in the restaurant

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hrbi.d7 . 2024-03-05

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Wonderful service from Alex at the bar great guy!!

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Jason Valetti . 2024-03-05

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Alex is a bloody legend give him a pay rise he deserves it all!

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Daniel O'Donovan . 2024-03-05

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Frix Helpful and nice and he very good

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Suaad Alkuwari . 2024-03-02

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Amazing service, great bar and selection. Alex is fantastic!!

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Martin McMullan . 2024-02-26

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Great service at the bar..thanks Alex and Kamel

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Billy Abbott . 2024-02-25

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Alex was very polite and friendly . Great customer service would highly recommend coming here for a drink

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Freeman Ahonsi . 2024-02-25

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Alex was amazing. Made my experience worth it! Will definitely come here again.

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Jen Iwu . 2024-02-25

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Alex was the best Barman. Amazin and drinks!!!

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Freeman Richards . 2024-02-25

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We received a great service from Alex

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Tanya Sabri . 2024-02-24

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This was our first time at this casino, and it was amazing! We’re not big gamblers, but everyone was super friendly and willing to explain things to us. Alex and Sherice at the restaurant were so attentive and friendly, and the food was delicious. 100% recommended!

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Gagan Bassi . 2024-02-24

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Friendly staff, Alex is so helpful. We had a great food and service. Really recommend.

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Auto World Norbury . 2024-02-24

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Alex how have you stayed employed at grosvnor? Did you ask your friends to write positive google reviews for you to keep in a job because you couldn’t get a job in a fast food chain. As the managers only defence for you was google reviews… Maybe he got up on the wrong side of bed? But I offered to shake his hand to forgot whatever hate/problem he had for me and he wouldn’t shake my hand?! Minus Alex… nice friendly polite staff

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Che Ip . 2024-02-23

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We stayed at the hotel on our vacation and one of the nights we went down to the restaurant and Alex treated us great and we had a great dinner and great service thanks to him.

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Ines Torrejon . 2024-02-22

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Angel is amazing, me and my friends came here spontaneous and we was welcomed by her and she’s such STAR, looked after us at its finest. We go back to America tomorrow and Angel has made me want to make my stay longer !! Great vibe lovely people

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Maria Santos . 2024-02-19

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Very good service and friendly team

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Pest Control . 2024-02-17

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Alex Hakim was a very friendly host

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xerxes11222 . 2024-02-14

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Staff are very welcoming and friendly

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Peter Cobb . 2024-02-13

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We visited the Grosvner casino visiting from the US and had a great experience. From the staff at the front checking us in to our lovely waitress Iwona, who greeted us while playing slots and we had a great chat with. If you’re in the area and want a casual, fun casino experience, consider walking in.

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Josh Ellis . 2024-02-09

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Alex was super friendly and welcoming for our first time in Gloucester Road Casino.

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Charlotte Cottard . 2024-02-08

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Amazing place. Best waiter ever, Alex, from Sibiu.

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Víctor Sienes . 2024-02-08

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Fantastic service in the bar area from alex! Will definitely be back

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Fikret Bajrami . 2024-02-06

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I had a great chat with Alex, what a guy. Lovely decor too.

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Francesco Uccheddu . 2024-02-06

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Aaron has helped my way around today and been very useful

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Zain Ali . 2024-02-05

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Aaron was very helpful and catering. Showed my friend around the place.

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Luca vw . 2024-02-05

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I always get acknowledged byAlex,Sherice,Frix…great service at the restaurant

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Harjinder Mann . 2024-02-04

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Absolutely lovely customer service

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asaia khan . 2024-02-04

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Love the venue - Alex looked after us the whole night and was incredible, great service

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Sebastian Gray . 2024-02-04

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Amazing place and amazing service from Alex

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Kris G . 2024-02-04

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Aaron was really helpful and made the experience very positive

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Nick Khoze . 2024-02-03

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Aaron and lucian were very helpful when my machine broke

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mary nyamapfene . 2024-02-03

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Aaron was very helpful, he helped me understand the games and have a good experience

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Savraj Sian . 2024-02-03

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الاكل ممتاز الخدمة جيدة فريق العمل رائعين مكاني المفضل cheesecake شكرا على تعاملم الراقي والمحترف

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loubna hechadi . 2024-01-31

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Fabulous staff especially darren

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Justin Lawrence . 2024-01-30

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Vey nice staff. First time visiting a casino in uk.

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Donovan Hixon . 2024-01-30

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Had a really good experience with excellent customer service

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Najib Armanazi . 2024-01-30

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Excellent service from bar staff.

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Oraiuh Atafo . 2024-01-29

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Alex, Frix and Tsanko best staff ever

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Manjit Grial . 2024-01-28

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Alex showed us amazing customer service and patience. He made us feel very welcome and his hospitality was 5 stars. We had a fabulous time! Alex dont forget to watch Frozen :) Thank you xxx

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Miss Bubbly Bubs . 2024-01-28

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Outstanding service Alex the best

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inderjit grial . 2024-01-28

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Great restaurant and atmosphere Very friendly and top staff

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F M . 2024-01-28

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Amazing experience with Alex thr bar tender. He was so polite and drinks were great

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Demandeep Grial . 2024-01-28

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Alex is proficient in serving customers and is very helpful

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anthony viguié . 2024-01-28

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Great time in casino, great service by Alex at the bar

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Shamminder Arora . 2024-01-28

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