Greggs in Denbighshire

I am absolutely disappointed with my order today. I order from Greggs quite often and never had a problem but just lately it’s always wrong. Maybe you should consider reading peoples orders properly as what I received is not what I ordered. This is so bad especially because of allergies! Not only was I missing items I had paid for I got sent the complete wrong food. Left very unhappy again.

Perfect as always. Odets always correct and prompt. Thankyou

Absolutely gorgeous! Piping hot. Fabulous jam donut 🍩 really pleased

It’s quite confusing when you order the baguette breakfast sometimes you get three sausages three bacon on it other times you get two sausage two bacon so which one is it? I ordered an extra sausage and didn’t get it.

pasties cold & rice salad disappointing

Excellent service as always from Prestatyn shop

portion of wedges smaller that usually and over cooked. Pizza was not at all nice, tastes sweet. Also , please stop putting ice cold drink in with hot food. I had to reheat !! Not impressed this time and I oder from this shop a lot...

Just been to the Gregg's on Victoria road prestatyn. I don't normally take the time to leave reviews but felt I really should on this occasion. A lovely lady called Dawn was very helpful and went out of her way to assist me. All the staff are equally just as lovely. Thank you I will return.

I have always go to greggs and buy food my experience at Victoria prestatyn North Wales I'd give a 0 if the choice was given And the reason for this this is a blond women in their slim build called Dawn who has also been reported to head office for her poor neglect behavior to wards me and the really shocking service . Due to this person working their I now resuse to spend my money in greggs if this is the type of supervisers they employer . She has let greggs down and I'm sure of this more customers will come forward to as this person .toxic and don't care about any of the customers or what they want she has no idea what she is doing and on top of this you go in at 7.45 and their are no toastes available this only happens when she's on shift When she's not on shift customer service is excellent by Sarah who should be promoted to manger. And and all the toastes and food is allways available when you walk in . Thank you

Didn’t tell me there was no delivery that day so lost £20 for nitghingvthanks 🤔🤔

Really disappointed today I use this Greggs a lot as it’s my local but the delivery time was abysmal. I’ve said 45 minutes but it might be longer. The baguette I asked for extra sausage didn’t get it but still got charged for it. There was no sauce the baguette was freezing cold the coffee was freezing cold And spilled all over the doughnut. Not good enough.

Sausage rolls were stolen by seagulls 30 seconds after leaving. Replaced for free by the girl behind the counter. Amazing service, thank you

Ordered breakfast sandwich on a baguette, came on a roll, also ordered hash browns with both meals and only 1 portion came.

Given someone else order not mine!!!!

ordered hot sandwich meal deal was sent cold sandwiches not cooked and wedges were cold as everything in same bag .. Not happy

piping hot, fresh breakfast delivered quickly. thanks!

Very few of your drivers bother to read instructions and follow sat nav which is not up to date and sends them wrong address even when I put instructions on and then takes them 10 minutes to just turn a corner to right address even. Now got to the stage where I am going to follow my neighbours and stop using just eat.

only 1 item out of 7 delivered

Ordered two sausage rolls an only sent one with the rest I ordered food cold not happy

Food was lovely and hot but some of the potato wedges were still hard in the middle ...

ordered 2 breakfast deals only 1 coffee was delivered

Excellent service , food arrived warm and with the sauces! Will order again .

The delivery man delivered on a push bike. The coffee was split and wet my skirt .it was all in the paper bag ,and it also wet my carpet ..you can't deliver drink on a push bike it spills eveywere

Food was hot and delicious. Staff friendly as always.

Nice cooked food the bacon and sausage was spot on 👍🏻

great food and service, and fast delivery, thank you.

No sauce as asked for hashbrowns tasted undercooked

ordered 3 bacon and omelette rolls 2 arrived and the other was bacon and sausage

not delivered order went to someone else greggs no help absolutely appalling

lovely food as always but sausage roll was missing. credit given...Thanks

Food always hot and fresh,staff friendly and polite.

My latte coffee was missing from my Double up order

Missing breakfast baguettes. The one that actually arrived was wrong. Only received drinks and hash browns. Rang the restaurant told there was nothing they could do. Waste of money

My order was left outside .no one rang the bell so the food is cold

2 hrs and 45 mins LATE ‼️‼️‼️‼️‼️‼️

Ordered. Bacon & Sausage roll with extra bacon, didn’t get any sausage

ordered at 12:30 delivery time said 1:15, then just kept rising eventually hitting 3pm, wouldn't mind if the food was hot or at least warm on arrival

Delivery driver just left food on doorstep

avoid at all Cost. they take your money and don't deliver then refuse to give your money back

Which part of HOT are you not aware of Greggs?? Disappointing

Staff very helpful, wanted a hot pizza to take home, they were glad to do. Shop very glad, two polite male staff

Went at 8.30am and sausage rolls and bakes were lukewarm. You'd expect better from the "famous" Greggs. Overrated place tbh. Service also was so-so.

This place forget stuff at least 60% of the time. It’s ridiculous

Usual stuff ..taste great as normal 👌

Lovely cooked well done 👍🏻 and delivery was great 👍🏻

Bit disappointed today normally the food is nice but the bacon 🥓 was really undercooked and could of been put bk in the field, it was really fatty I had to pull lots off which left very little..but I love Greggs so I’ll still have the breakfast bap 👍🏻

I have ordered it to the wrong address and the driver is no listening on the phone what can u do

Hot drink was visibly lying down in couriers bag and had leaked everywhere

Thanks 🙏🏻 really bad weather so fair play to the just eat drivers food was warm and lovely

Hot sausage rolls were cold. Other items ok

I didn’t my food! Where you delivery to ?

Got a sausage roll for one pound twenty, it lasted 4 bites, seemed ok, bloke was pleasant enough, tried up selling me on a cup of tea but I wasn't having any of that...

Received a coffee instead of a hot chocolate

My wife went in on the 02/04/24 she spent £14 odd pizzas was cold and hard out steak bakes were cold too no wedges won't be using this one ever again went to the new one on the prestatyn Park it was 💯% better.

Food arrived exactly on time, and was incredibly hot

Everything was great. Food was freshly baked. Service and delivery was excellent.

Staff were really helpful with being an oap they offer to take my order to my car

Excellent customer service. Thank you Dario

Staff are excellent, typical Greg's, great price for breakfast

the food is good but i ordered a baguette not a roll

Great. Often this shop forgets things but server dario went that one Stephen further. He made sure to check with us we had everything we ordered and was happy with it. Credit to the team

Mu steak bake did not come with my order

Everything all present and correct, although it could of been a lot hotter it was only warm which is strange when I'm literally a 3min drive from the store, maybe the driver being there for 15mins before setting off had something to do with it. Still no improvement on the Hot Chocolate, still very weak, does anyone at the store drink one themselves and think it's nice?

Food was ice cold no reflection on driver food wassenr out that way.

Awful all the food was cold it was 25 minutes late bag was opened and pasties smushed not impressed.

Pizza & hot cookies nice & hot

My 1st delivery from Greggs, delivered wrong pizza, shop acknowledged it was wrong, but could only put it right if I now went and collected it! Had to request refund from Just Eat for it who like normal with them have you jumping through hoops and then only gave me credit for one slice, when my order was for 3! Another battle to get my refund and then they act like they have done me a favour! I wanted my 3 Margherita slices not 3 Pepperoni.

It's a greggs so you know what your getting

Friendly hero of a driver and helpful workers in store came clutch after an incident with another driver ditched the job due to impatience .

The driver was lovely and polite

Food was good but items missing which is nearly everytime I order from here Greggs say drivers always leaving things behind drivers say Greggs didn’t give it to them.

Great service as always thankyou

absolutely shocking i didn’t get my dips and hash browns you owe me money, disgusting

Unfortunately the vegan sausage rolls and the wedges were luke warm.

Food was good however hash browns were missing from order

Piping hot and just perfect - thank you

Drinks and sausage roll missing again!!

Deliver driver extremely rude, put my food on a wet car just to take a picture then just walked off instead of handing me the food. Which meant I had to go out my front door to walk to the car he left it on

They have sent me the wrong drink and wrong baguette. Absolutely fuming, people need to learn how to read

Delivery time changed by 25 mins but food was well packaged and hot on arrival

Called in at 17.45 and I can't believe they were happy to charge me full price for a cold pizza. I asked if they had any reductions as the shop was about to close. The snotty lady behind the counter said 'we don't do that here !!!! What do they do? Bin or reheat things?

Delivery arrived on time but cookies were missing & chicken strips were hard obviously been kept warm for a while.

Kept changing the time, food was cold in arrival

Never arrive at my address and says it’s been delivered shocking service and and lost out on 25 pound never use this service again

Order missing items and items from meal deal

Food arrived on time and was nice and hot as always.

The 2 staff (both began with D.. can't recall the names though) were fantastic. Polite, professional and do the company proud! Thanks to them both!

Food and drinks were stone cold on arrival and that’s probably due to the fact that the driver left food outside my block of flats on the floor! (Not very hygienic and someone could have taken it) Poor delivery service!

Food was piping hot! Fantastic service ☺️!

Ordered 2 steak bakes and a beans, sausage, and cheese melt, we got 2 cheese and onion bakes, and the entire order was cold

Food was late and cold no happy at all

Order didn’t arrive! Said delivered tho 🙄 now I have to wait for just eat to look into it ……

Food took way too long to come and was stone cold when it arrived!!

Order never turned up! We followed the tracker and waited outside then it stated "delivered" but no one turned up! Called the restaurant they said it's a just eat issue, now I have to wait while they "look into it" I just want a refund for food I never received!

Ordered a hot sandwich and got a cold one despite them sticking the receipt on the bag and marking it to show it had been packed.

Very good as usual highly recommend

We didn’t even get our delivery

Very friendly delivery man good customer service from him he deserves a bonus or pay rise for he's good service

Hot chocolate was a cup of milk and was freezing cold!!

Delivery time kept changing and food was cold after putting on notes to make sure the food was hot, not happy with the order at all