Brgr & Shakes in Denbighshire

Everytime we order the burgers are undercooked!

Amazing food and the staff are really nice

We ordered from here for the 1st time tonight and wow, we were amazed! Faster delivery time than scheduled and food was still piping hot. The best meal we’ve had in a long time. We will definitely be ordering from here again!!

Absolutely the best burgers in an entire North Wales, way better than 5 Guys, chef is an absolute legend, making bespoke requests, spicey Smashed and Stacked with Naga hot sauce, simply awesome 👌🏼

Over an hour late - cold food, no sauce, dry pattys

Absolutely amazing food is always brilliant had it multiple times and they have smashed every meal 100% recommend 💯💯

Brilliant food always hot and milkshakes are on point could get a better milkshake!!!!

Everything is great. Staffs are friendly x

Fabulous food, excellent delivery

Food was terrible sad because ive always had good before x

I am absolutely fuming that I’ve had to wait two hours for my food for it to turn up freezing cold! An got to the point where I’m past hungry this this is absolutely disgusting for spending £30 for food that took 2hours an come cold an when I rang up for you to say that it will be 10 minutes an still took ages to come I’m really not happy I’ve not even been able to eat my food because it’s freezing cold and got to the point when I’m not hungry I’m even more annoyed that I spent £30 for food that

It’s not often I’m impressed by takeaway food, but this is genuinely the best takeaway I’ve eaten in a very long time. I was staying in the area and chose this place because I’d walked past on the way to the pub earlier in the day - best decision I made all weekend.

Brgr & Shakes just blew my mind. The best loaded fries I’ve had! Their BRGR sauce is incredible!

Lovely food yet again.. Always hot.. Will order again

Great as always! Thanks to all

Food was lovely... Nice and hot,, fast delivery.. Will be ordering again

This is the best burger place on north coast. I've ordered a few times and it's never been a disappointment. Incredible flavour, always hot, amazing amazing amazing.

The best burgers and wraps they are delicious, we had half each and shared so we could experience both. The flurry and cookie dough are also amazing. I have had quite a few orders now and have always been excellent, delivery has always been on time or early and food is piping hot. Highly recommended to try.

Order was accepted by this takeaway and stated out for delivery an hour later. A further one and a half hours later and no food had arrived. Waited for 2.5 hours and nothing. The takeaway closed. No attempts to contact to cancel the order or inform me that they weren’t able to complete the order. Very disheartening and disappointing. Do not order from here! It’s not worth the uncertainty and wait. Every customer should expect the food and delivery service they have paid for. Will be expecting a prompt refund.

Said our food would be delivered at 9:55 at the latest. As soon as this time came the app said the food was delivered with no food in sight. We contacted the restaurant through the app and then made multiple attempts to call them with no avail. Worried our food wasn't coming at all due to lack of communication, we drove halfway to the restaurant itself until one of my friends at home told me the food had been delivered 3 and a half hours after the order was placed. Completely frustrating experience

Said our food would be delivered at 9:55 at the latest. As soon as this time came the app said the food was delivered with no food in sight. We contacted the restaurant through the app and then made multiple attempts to call them with no avail. Worried our food wasn’t coming at all due to lack of communication, we drove halfway to the restaurant itself until one of my friends at home told me the food had been delivered 3 and a half hours after the order was placed. Completely frustrating experience

Order was wrong but quickly solved :) great staff

Clearly wrote no lettuce on the wrap yet it was still filled with it.

Good service staff was nice lovely food

Fast delivery, the food was the best, the milkshakes are beastly, the staff is friendly and very involved! Well done! I will be back again!

my order still not arrived and restaurant telling me they av givin it to ur driver at 10.05 pm even if u do get it here by now it will be melted , i want a full refund

Amazing quality food, the best burger I’ve ever had. 100% recommend.

Beef quality is spot on. We have enjoyed it very much. The burgers definitely worth trying. Worth trying.

Fantastic fantastic fantastic. Full of flavour

Burgers are the best around. Delivery is always on time, and never missed an item

Best Burger in North Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🍔

BRGR & Shakes do the nicest burgers I've eaten and whilst the shakes are good I preferred the set menu to BYO

Cannot fault the food but the delivery service is shocking. If you can't accommodate the orders turn your deliveries down or off. Every single time we order we're left waiting and with luke warm food. This issue was previously rectified, when a wrong order was delivered, by the owner who's name I can't recall and he was brilliant about it, redid the order for us for collection and added in some extras as goodwill. Unfortunately this overall issue doesn't seem to have been rectified and yet again left unsatisfied- not sure we will be ordering again which is a shame as the food is really good!

ill start by saying the food is amazing (when its actually hot and on time). We have been ordering from here since they opened and almost every single time we have had a problem with the delivery. be that over an hour late, not turning up at all or the order being wrong. Almost every time met with a different excuse "driver quit mid shift" "really busy" etc. Id have that, but every single time? adjust your just eat times and give a longer delay, rather than stating a time, updating to say delivered and people still be sat for over half an hour before they cave in and ring to ask. for context tonight - ordered at 1950, estimated delivery 2050. marked as delivered 2100, called to question 2125, arrived 2140 cold and wrong. if you can collect, just do that. it still takes a while to make but the food itself is worth it, the delivery times however are not.

amazing food, delivered hot and on time. 100% recommend

Took a bit longer than expected but we’ll worth the wait. Best burger, waffle and cookie dough I’ve had in ages 👌

Amazing food ! Bang on every time , would definitely recommend ordering from here you will not be disappointed!!

Very Overpriced. Not the best quality, 2 burgers 2 dirty fries 2 cans of pop for 36 pound. Chips where rubbish and undercooked , burger had no flavour. Just got thrown in the bin, This is my honest review, I will not be returning sorry.

ordered cookie dough and donuts both came warm and were really soft and delicious. they were for the kids but I had to try. will definately order again and recommend x

Great quality, right on time, and the deliverer was incredibly friendly.

So much better then McDonald’s and at the same price, one of the best burgers I’ve had in a while

Was late, but was complimented with a free milkshake, very impressed.

So good! The milkshakes are immense, can’t wait for the new and updated menu to start 🤗

I tried Brgr & Shakes after they were recommended by a friend. I shouldn't have bothered. Upon entering, I looked on the walls for a menu, as is the norm in most takeaways, but couldn't see anything. Then I noticed 2, well-handled laminated sheets on the counter. They turned out to be the menu. I placed my order and went to pay with my card and was told it was cash only payments. What decent and legitimate business doesnt take cards these days?? Anyway, the guy serving said he would put my order in so they could start cooking it, whilst I had to hike up the road to the Spar to draw out some cash. The free cash machine that was at the Spar had disappeared, so I had to get cashback, for which the Spar charged me for withdrawing!! This annoyed me and I just wanted to forget it at this point, but as I had already ordered my food, I wanted to honour the transaction. So back I went and when I walked in, 3 young ladies were being served. However, as I had ordered before them, I expected my food to be ready imminently. I was wrong! Eventually, a lady asked me for my order and I explained that I had already ordered with the guy who was previously serving, but that I had nipped out to get "cash". After 5 minutes of checking the till, she came to the conclusion the order had NOT been put through as he said it would be, so, looking embarrassed, she took it again and so I was now effectively at the back of the queue. Due to the fact I was starving, I paid for the order and sat down. As I waited for my food, the noise produced by the blenders they were using to make the shakes, was absolutely deafening. You literally couldnt hear anything over the awful sound they made. In all seriousness, I hope the staff there are all wearing ear plugs, because they will be deaf as posts in no time!! Finally, I received my order and the manager/owner (I presume) who had been floating around the shop, handed it to me and apologised for the delay. I took the food straight home and upon opening the (stapled shut) bag, my first disappointment was the fact the burger was wrapped in foil. I know this is done to help keep the food warm, but personally I hate this as the food effectively "sweats" until it is unwrapped, threfore making the bun wet and soggy! My second disappointment was the size of the burger. It was much smaller than I expected it to be! McDonald's can give them a run for their money as I got very little change from a tenner for the Brgr & Shakes burger specimen & overcooked, poor quality fries, but could have had a large Big Mac & fries AND a drink and would still have had a few quid more leftover. My final gripe is that I have since been informed that the meat used at this establishment is halal! Had I known, I would NEVER have gone to or purchased from this business.The thought that I have consumed halal meat make me feel physically sick. Religion aside, I abhor this method of slaughter. It is barbaric and cruel and inflicts unnecessary suffering to the animal. Consumers should be made aware the business supports this practice so they can make an informed decision whether to purchase from there or not.

Amazing!! Get our food here often, always perfect. Ali is really helpful and the food is 10/10

The food was okay but unfortunately the delivery took 2 and a half hours.

A friend of my sons recommended we try Brgr & Shakes in Rhuddlan so my son & I tried them out. Food cooked fresh once you place your order. Staff were very welcoming & easy to chat with, I'm not one for burgers to tell the truth, but I truly enjoyed my burger from Brgr & Shakes. My son ordered a Shake with his burger & chip's, said he enjoyed his meal plus the shake. Will I order again from Brgr & Shakes, yes I would. Both of us enjoyed our food. The take a way, was clean/tidy, The staff was easy to talk with & welcoming, go & give Brgr & Shakes in Rhuddlan a try, made a very good change for me 100%

Delicious burgers and halal too (cooked separately as well to prevent contamination). We tried all their burgers and were impressed! Will be back to try more things on their menu. Unfortunately, they only offer delivery and takeaways. Would have been nice to sit down and enjoy the food freshly made.

All food is amazing 😍😍 never fail to deliver!! Best food and service around!!

Abit disappointed tonight. I use this takeaway often and it’s usually 10/10 but unfortunately tonight it didn’t keep up to usual standard. The food usually take 45 minutes MAX tonight it was over two hours of waiting which is unusual for them. I understand circumstances may change but a warning about late food was needed. Food was define as always. However, my milkshake tasted sour. Usually milkshakes are 10/10 but tonight it has really disappointed me.

Just had dirty fries amd a shake courtesy of a colleague, absoloutely perfect, and we will return

Top Burgers. Dirty Fries and Milk Shares. Definitely recommend 5 Stars

Waited 2 hours on a Thursday for delivery. Shakes are good and large. Cheeseburger is a bit spicy but it is the sauce so will order without next time. Dirty fries are really good would recommend these!

I absolutely love this place. I live across the road and iv been here a few times since I have moved in.. the food is really good. Proper comfort food. The desserts are amazing and the milkshakes are to die for😍😍😋😋

Top guys Top smash burgers Tops shakes

Amazing halal food in north wales burger and shakes are amazing

If you’re looking for a delicious halal spot in north wales this is the place to go! We tried a bunch of stuff, the burgers and fries were so good and deffo recommend grabbing a shake while you’re there😋😋 amazing customer service and food👌🏼

Stayed in Wales for a short family break and came to this place as they offered halal food. Owner was lovely and the food and shakes were tasty! 10/10

A fantastic place to get food from, the food is high quality and full of flavour. I ordered the All Beefed Up Burger, Dirty Fries and the Royal Brownie and they were all delicious, although a lot of food, as these are good portion sizes. The presentation of the food is on point too. The staff are really friendly and welcoming and the place has a good feel to it.

We ordered 2 burgers and fries and 2 coke, we live local and the food was cold so heated in the microwave a bit , food was quite nice but i do think it's expensive for what you get at £28 for our order. And our burgers were squashed for some reason lol

Came here last Saturday recommended by osian to order a smash and stack and a biscoff milk shake absolutely brilliant recommendation staff are great and definitely come back to try more 😄

Service was faultless, I would highly recommend. Osian couldn’t do enough for us!

Coming to wales for the weekend and thought we would stop of for some food. Service is amazing and staff are so friendly! Food is fabulous, visit!!

Over 2 hours wait for 2 ice creams and a milkshake won't be using this place again ...

Just ordered food from here for the first time well worth it best burger I've had definitely be back soon

Ordered for the first time VIA Deliveroo as a post operation treatment, such a fantastic price and well worth it! Milkshake tastes great and so does the cake!

Hi my name is Macy, i travelled an hour from Liverpool to get the all beefed up burger and it did not disappoint, all the right spices and flavours, it was fabulous, i would highly recommend to visit, the staff were so polite and welcoming will definitely be back again to try the smashed and stacked burger :)

Great service, food very tasty, will be back. Only negative is a wee bit pricey. Thanks 👍

Really good burgers 🍔 👌 Highly recommend 🥰

Even though I ordered late on just eat, brgr and shakes were willing to bring me my order, loved ever mouthful thank you

Delivered in record timing 🤣👍🏼 thanks guys!

The burgers are to die for for the price is too expensive though. I got a beef burger and fries and it was just under £9 I asked for a pot of sauce for my chips which I didn't mind paying extra for but when they gave me a tiny tiny pot which I swear only used on two chips and it was gone. I did pay for two pots of course but still wasn't enough for all my chips. And considering I'd spent nearly a tenner in the place I thought maybe giving me a little more sauce wouldn't hurt. I have rung here when ordering at times and the music had been blasting so made it hard to hear what they saying. Staff seem nice but very young and inexperienced, but that comes with time. The sauce is something else though, very good on the beef burger. It's a nice treat but expensive. Be good to offer burger and fries deals with a drink etc. Loyalty scheme, free pots of sauce lol after so many orders. The guys that run it are very friendly and chatty. I will be back of course

Amazing food, presentation was excellent, service was fantastic as well.

The food is absolutely top quality 👌🏻. Burgers, shakes, fries, waffles, brownies etc all absolutely gorgeous. My Husband's just had the smashed and stacked burger for the very first time this evening, he said it's the best burger he's tasted in a long time. Look forward to our next purchases 😋

Ordered multiple times from here now and ive never been disappointed. The burgers are the tastiest I've ever had, anywhere!! Waffles, cookie dough, doughnuts and brownies are all incredible too. Highly recommended

Staff were excellent, food was brilliant and will be returning ! North wales hidden gem! Highly recommend

I'm going to give this place 5stars for it's food quality, However, I have to make note that the service isn't the best, they are very slow when waiting in shop for food, and their deliveries can be hit and miss, when sometimes it arrives in ok time, other times not so much. The food on the other hand is the best around, the burgers are great, the dirty fries with chicken is my favourite and the shakes and cookies are great too. Highly recommend this place, it's the best for miles in regards to quality of food.

Absolutely shocking customer service, gave them the benefit of the doubt after the first time of completely messing up our order up and even messed up sending out the correct food. But thought would try order again and surprise the same service but this time didn’t even receive my order after waiting nearly 90minutes for just 4 milkshakes!! Then to phone up and be spoken to the way I was by the supposed manager with not even a sincere apology from him and just basically cut me off short and hang up on me. Every time they have poor excuses, just not got a clue how to run a business or speak to customers. Then won’t even pick up the phone after trying to re contact them, let’s see if they have the same attitude when I go in the shop tomorrow.

Best burgers around ! All the other dog burgers from the kebab shops don't come close! We had the smash n stack ( even took the green stuff off for my self) the dirty fries are top notch and the onion rings are spot on. The biscoffe donuts are to die for ( Mrs words not mine ) all around speedy delivery and food was steaming when we got it , don't even waste your time or money ordering from kebab shops for a burger just go straight here. It is slightly more expensive but you get what you pay for :-) keep it up guys :-)

Lovely food, but diabolical service👎ordered to be delivered, ended up picking it up myself after 2 hours. If it wasn't for the kids I wouldn't have bothered 😏

Smashed and stacked burger Thats my chic with a hashbrown Onion rings Dirty fries Popcorn chicken Everything was absolutely fantastic! Just a little hiccup when we got home from collection to notice the hash brown was on the wrong burger🙈 called up to try and rectify this and the staff sorted the issue with extreme professionalism! We will 100% be ordering again! There's nothing that compares in the area. Edit - unfortunatly changed my star rating by 1.. we've been back 3 times again since the review and everytime there is something wrong with the order:( shame because once it's right it's delicious!

I ordered through just eat a smashed and stacked burger it was similar to five guys. The cookie dough was quite sweet but still delicious The driver was very polite and the food was on point

Ordered for first time last weekend. Delivery was quick and the lady was super nice. Burgers although smaller than I expected for the price was gorgeous to be fair and the shake amazing. They must be doing well as tried to order again in the week but was unavailable.... good luck to them I hope they keep the standard and quality up

Omg ive never tasted a burger like it. It was absolutely amazing and the milk shakes are out of this world. Thus place is my new fave takeout. I ordered at 6pm and delivery took 25 mins. I would definitely recommend this place 💯%

Just order tonight wot can I say it speaker for its self food was amazing my delivery turn up bout 15 minutes after I order I would definitely recommend

Milkshakes are awesome. Place is very accommodating

Just had there double beef burger...excellent! The burger was delicious and the people were really nice and friendly. Definitely going back!

Absolutely belter burgers the best around 100% recommend great customer service

The food here is absolutely incredible! It’s so tasty and there’s nothing else like it around the local area! The staff are also so friendly and lovely!!! The place is immaculately clean too. I cannot recommend this place enough would eat here every night but need to watch my waistline!!!!

We ordered from here tonight and we where all happy with our meals we will definitely be ordering again

Amazing food and service.. Best burger I've had 🍔 and the peri peri sauce is spot on!

Had a few orders from here now and the burgers are amazing. The milkshakes are absolutely spot on too.

Traveld 40 miles for this place herd great things no regrets Have had burgers in lot of places but doesn't not even come close to this place great food Great customer service all around 5*

Ordered a couple of burgers, fries, onion rings and a cookie dough. Food was very good and arrived about 20mins after placing the order which was great as the website said it'd be 50mins to an hour. Only reason I've given 4 instead of 5 stars is that the burgers had gotten a bit squashed in transport. Would definitely order again though

just had the burgers from here and they were lovely! I throughly enjoyed the chicken burger and the sauce was delicious! Will definitely come back again

First visit tonight. Would highly reccomend. Really enjoyed our burgers. Great service

My brother recommended this place to me and my partner, And it was amazing even delivered to rhyl and it was still hot n fresh 5/5 would recommend to anyone who loves burgers and shakes

Waffles and milkshakes are mega

Food was amazing burger was very similar to five guys, dirty fries were super tasty! We got a waffle and cookie dough both absolutely massive will defo share next time! Would 100% recommend

Milkshakes were on point Burger better than most around here Had to wait a bit but it was Saturday night and the place is new so was expecting to do so