Greggs in Redcar and Cleveland

The past two orders i have placed an item has been missing from each order and they have been over an hour late. The chips used be amazing but now are average, the fish isn't fantastic, i ordered a fish pattie tonight and the potato was still raw making it unedible for me. I won't be using this takeaway again as the standard they used to have has dramatically dropped, they seem to concentrate more on pizzas and parmos and don't put the effort in to the fish and chips side.

So just got 2 wraps from your shop, so disappointed. When you ask for tandoor chicken you expect it to be red but this chicken was literally normal chicken, asked for it spice had half of one and didn't even feel a tingle. You said it comes with garlic sauce and that sauce did not taste like it all. Cant even eat the rest of one of them, really just wanted some red chicken