Greggs in Redcar and Cleveland

The past two orders i have placed an item has been missing from each order and they have been over an hour late. The chips used be amazing but now are average, the fish isn't fantastic, i ordered a fish pattie tonight and the potato was still raw making it unedible for me. I won't be using this takeaway again as the standard they used to have has dramatically dropped, they seem to concentrate more on pizzas and parmos and don't put the effort in to the fish and chips side.

Food wrong once , they quickly sorted . Second time ordering , food real wrong , rang up to be told they didn't have what I ordered so they send something random instead. Food is ok , but service with preparation and delivery woeful . Both times my issue sorted when ringing , and guys polite enough , I won't be ordering again . But I don't believe the reviews saying awful service , or aggressive.