Greggs in North Hertfordshire

So delicious! My 8 year old says it’s better than McDonald’s - ultimate praise from him!

Great customer service and super helpful staff! Thank you

Chips stone cold, chicken royal stone cold. Paid extra to 'go large' and received regular portion size. Lettuce in bun was brown!

Lovely staff but truly horrible food. It pains me to waste food but a couple of the dishes (watery chicken satay, grey beef in black pepper sauce) were honestly inedible and we had to throw them away. No meat on the capital ribs, and also I ordered Singapore noodles and was given a chow mein (also lacking in flavour). The prawns were the only decent thing but I resent having spent £30 only to enjoy a starter. Stomach ache set in almost immediately.

Really unfortunate experience with this papa John’s! I’ve always enjoyed the food, especially as a vegetarian however, tonight I ordered a pizza with vegan sausage (knowing what it’s always looked like and how it’s advertised on the website) - I’ve attached photos for reference. When it came, the “meat” looked and smelled completely different and from cross referencing on their website, I am 100% certain it is actually one of their meat options!! I called to complain and did get a refund (although polite, it still took battling with the person on the phone rather than a “free pizza next time I order”.) they told me it was a new version of the meat free sausage but there is nothing across any of their branding to advise that is the case. If so, why isn’t it advertised? Even then, it’s not what I specifically ordered. I personally think someone has made a mistake and is trying to cover it up!! Very disappointed the mistake was made and it’s also a waste of food as it will be going in the bin! Again, I appreciate them refunding but there was no ownership from them what so ever. Thank god I checked before taking a bite. Unfortunately, won’t be using them again. A warning to all veggies and vegans to check their food before eating from here!