Based on 6 opinions finded in 1 websites

Opinions
We popped to “The Hatch” for a coffee and a break from helping our daughter and her friend move into their new house. We were served straight away and sat down in the lovely seating area. Our coffees came quickly. We also had a slice of Victoria sponge and a flapjack, both were lovely. The staff are lovely and I would definitely recommend a visit here. We also had a look around the shop and were very impressed with the items available.
LucyLottie . 2021-07-02
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Visité el área de café al aire libre de Green and Jenks para tomar un café y un pastel, desafortunadamente esta experiencia no estuvo a la altura. Antes de que me sirvieran, tuve que esperar 10 minutos para que el personal se diera cuenta de que estaba allí, a pesar de que solo tenía otros dos clientes en este momento que estaban sentados y atendidos. Una vez servido, pedí café y pastel. Me dieron el pastel de inmediato, pero sin ningún utensilio, así que supuse que vendrían con el café. Como quería tenerlos juntos, esperé para comer mi café (¡y un tenedor / cuchara!) Durante este tiempo, una madre y su hijo se sentaron a tomar un helado (una opción popular) y nos dijeron que no lo estaban sirviendo hoy, por lo que quedaron decepcionados. Sin embargo, después de 20 minutos de espera, otro cliente fue atendido rápidamente antes que yo y confirmó mi sospecha de que mi pedido había sido olvidado. En este punto, le recordé cortésmente al personal cuando podía encontrarlos, a lo que se disculparon. Una vez hecho este café, me llamaron rápidamente para recogerlo, a lo que me dijeron que era mi responsabilidad recordarle al personal antes que había estado esperando. . . Finalmente, pedí una cuchara o un tenedor para comer mi pastel y me entregaron dos cuchillos. . Entiendo que esta es una compañía independiente y durante este período de tiempo puede ser difícil complacer a todos los clientes. Sin embargo, en comparación con todas las otras cafeterías independientes a lo largo de Wellfield Road y mucho menos en Roath, no puedo afirmar haber tenido una experiencia bien comparada. Con todo esto en mente, habría calificado mi experiencia con 3 estrellas ya que no soy un marcador severo. Sin embargo, mi café también se quemó, así que me temo que 2 estrellas parece apropiado.
ArtisticAunt . 2020-08-01
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¡Gran café y fantástico helado! No es una gran selección de helados, ¡pero los sabores cambian con regularidad y todavía no he tenido uno malo! Tienda muy bien presentada :).
lisatalent829 . 2020-07-06
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Mientras paseábamos por Roath nos encontramos en necesidad de una bebida. Esta fue nuestra primera visita a Green & Jenks (aparentemente solo abrió en noviembre de 2019), pero estoy seguro de que no será la última. Todo el personal fue muy amable y cordial, el café era excelente y el pastel excelente. ¡Vale la pena visitarlo si estás en la zona y necesitas un refrigerio!
simonmorris50 . 2020-02-01
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Encontré esta pequeña joya de lugar en Wellfield Road. . . aparentemente es bastante nuevo, pero ya tiene un stock realmente impresionante de golosinas que no se encuentran comúnmente en otros lugares. Encantador equipo de damas, excelente servicio. . . y, en mi opinión, ¿ya ganaron el "dónde está - el - mejor - pastel - en - Cardiff"? "Competencia! Tuve el caramelo y nuez. . . ¡Es tan bueno que le di un 10/11! ¡Voy a poner excusas para volver!
agfkl . 2019-11-07
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Located in a church with imited car parking on site. Smallish menu but lovely food. Very friendly service. Very busy when we visited.
782 Opinions
Room: the room was beautiful. We stayed in the Venetian suite, which was spacious and clean. The bed was very comfy and they had extra pillows in the wardrobe, if like me you can be a bit particular about pillows. The ensuite had a bath and shower. The shower water pressure was brilliant and the bath was a good size. Dining: the food looked lovely. For main we had the herb crusted lamb. This includes two small pieces of lamb, they were sadly very well cooked and very herb crusted - not to my taste. With so many good places to eat in the local area the food was a bit of a let down, especially considering the price. We were one of only two tables dining, so not much of an atmosphere either. This was unfortunately further impacted but the staff busily setting up for breakfast around us. As someone with sound sensitivities, the clattering of cutlery and sound of mugs being placed on plates was very off putting. Service: the front of house gentleman on arrival was very warm and friendly. As we're the bar and waiting staff. The service we experienced during the Saturday day could not be faulted. Room service is only available until 8:45pm and the bar is closed at 10pm. There is a lovely lounge area, where my husband and I sat, enjoying being able to sip nice wine (good selection here) and talk without the interruption of children. However, the night staff member was a stark contract to the friendliness of the staff we had previously encountered. I can only describe him as hostile. Another guest had returned from a function and asked if they could get some crisps or nuts. He sighed rolled his eyes and made it very clear she was in convincing him. He took a large jar of nuts from the bar and then returned with a small bowl with a few in. She asked if she could have more and was met with a sharp no, before he left the area. A few minutes later he returned, the other guest had gone to their room, he then rather sternly stated to us, from the door way that he was turning the lights off and locking the lounge area at 11. We went out to smoke at 10:35 to return a few minutes later to the lights off, doors locked. I felt like a teenager sneaking home. Just like that we are banished to our room. As a base to explore the area this hotel offers comfortable rooms and a good location. The breakfast was good (the poached egg was perfectly done). However, I wouldn't recommend staying here for the experience of the venue. I had wanted to visit for a while, thus we went for a birthday treat but I won't be rushing back.