Based on 71 opinions finded in 1 websites
Based on 71 opinions finded in 1 websites
Nº 162 in 380 in Caerphilly
Opinions
First time back at Great Wall since they changed premises but I'm glad to be back. I have been using another for last 2 years but I found since it changed hands recently its not been as good, so needed a chage. I placed a pretty big order over phone for family of four to be picked up, the wait in shop was was a good 10 mins longer than told but not the end of the world. Shop was busy so that's a good thing!! Food was very good, rice's were cooked excellently and not stodgy in any way. Mains included Kung Po chicken, Cantonese chicken and chicken satay stir fry chow mean, all were excellent Chicken balls were very well cooked, not over battered or oily and great to have a proper big pancake roll with meat in for a change (not those poxy little things a lot of places now offer instead) Very happy and will continue with custom.
Chris Jackson . 2024-09-28
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Friendly service. Ordered several dishes and were all equally delicious 😋. Would recommend crispy chicken in sweet and sour sauce.
Joanne Jones . 2024-08-05
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Cash only Food was great and plenty of it, was only passing through though so I'm not a regular.
Richard Jones (Metaller) . 2024-08-03
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First time everything was delicous we will definately be ordering again thankyou x
Lynne Lee . 2024-04-23
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These review are shocking!! there food is nice apart from there chilli powder being use on ther salt chilli chips but I asked about this and they will try different they are trying there best and I'm sure if you ask how u would like your food they will try there best to satisfy your order personally there food is good
Gary Owen . 2024-04-17
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Used to be amazing, just picked up food from their new premises and it’s absolutely awful Won’t be returning, chow mein is grey and soggy 🤢 bbq sauce is like water what a waste of £15
Kelly Marie Morgan . 2024-04-17
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Very disappointing experience here tonight, poor food and extortionate prices!! I get food from a different Chinese takeaway in the area usually however they were closed. For what I had it’s also about £7 cheaper!! If you want bland tasteless food use this Chinese takeaway.
Personal Account . 2024-04-14
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Friendly staff, chatty and wore uniform. The chips had a tang on them so don't know what they were fried in but wasn't nice. I had a pancake roll that was huge, whilst the inside was what I expected the outside was batter not the normal filo pastry. We also had foo yung this had loads of mushrooms and onions and some chicken but not much of the egg disappointing. We were also disappointed that our first choice dish was not available as they had run out of noodles.
Jaci Davies . 2024-02-19
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Only had a Chicken curry … should have been chicken Ginger!!!! … threw the whole lot in the bin!!
Geraint Dunn . 2024-02-03
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Delishous food really enjoyed it
Lorraine Hewer . 2024-01-13
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It's nice enough, but it needs a little fine tuning.
Andrew John . 2023-12-09
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Absolutely disgusting, food was tasteless and inedible went in the bin. Rang up to make complaint and the lady on the phone identifies her self as the manager laughed down the phone and said if we don't like it don't eat it!! Absolutely disgraceful, customer service is shocking. DO NOT ORDER FROM HERE! don't even acknowledge complaints.
Jared Evans . 2023-11-28
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I noticed the food is not the same as before. It was tasteless the whole meal!! It used to be the best place for a Chinese meal. I wont eat from here again
Ceriann Evans . 2023-11-18
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I order food and it was absolutely amazing definitely coming back for more
Lucynda Jenkins . 2023-11-01
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Ordered stewed chicken and mushrooms, pancake roll,fried rice and chips, chicken was tough as old boots and taste less,pancake roll,the bean sprouts tough to eat,required a lot of chewing, and chips weren't cooked enough, hard,will never buy from there again, and certainly never recommend their food
David Williams . 2023-10-26
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Would be nice if they picked the phone up just ringing and ringing 😒
david jones . 2023-10-14
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Staff helpful.. foot lovely would def recommend
Alexander Bruce . 2023-01-06
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This is the first time i order food at this place. I will be coming back to order again thanks Mikey
Mikey Hall . 2022-11-01
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Best Spicy Crispy Beef I’ve ever tasted. Daughter loves their noodles & curry sauce.
Jennifer Evans . 2022-10-31
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One word ....... outstanding..... Hope next meal as good. Delivery. Driver very polite and friendly..... Highly recommended.
Paul Tancock . 2022-06-30
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Fast service, excellent quality food,very reasonably priced.
Andrew Cavanagh . 2022-06-07
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Had food from here tonight . First time in years . Food wasn't very warm and something very salty .
Pam Carroll . 2022-06-06
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Best Chinese food in Caerphilly.
Rebecca Evans . 2022-02-24
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Had food tonight, its usually nice,but the chips were inedible and then chicken curry I've never had chicken like,it didn't resemble chicken, it was so chewy,I rang them and complained and they said sorry THAT'S IT no offer of refund thats put me right off now , Anne Davies
Anne marie Davies . 2021-12-03
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1st time food piping hot 1st time food piping hot ex 10 stars hall meat trimed no fat well dune will be ordering from here all the time keep up the good work thank u ex 10 stars all meat trimed no fat well dune will be ordering from here all the time keep up the good work thank u
Norman Hunt . 2021-08-02
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Good food will order food again
Jessica Thomas . 2020-12-18
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Good menu selection and efficient service. Very impressed with the flavours and quality of food.
Stuart Davis . 2020-12-08
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Food is always amazing from Great Wall! Best Chinese around! Never order anywhere else.
ZE H . 2020-11-23
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Fair play i can't fault the food or friendliness of staff....had heard it wasn't great but used twice in last month, def use again
Paul Wilde . 2020-10-19
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Foods really nice always on time very clean highly recommended .
andrew davies-thomas . 2019-03-26
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Absolutely amazing food every time we order. It just seems to get better and better. It’s not doing my figure any good but that’s ok
Jack Franks . 2018-10-17
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Lovely food, best Chinese in Caerphilly 😊
Debra Osborne . 2018-09-20
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Wow just wow. Curry sauce to die for , food was piping hot and every mouthful was a delight. My regular just lost my business. Having ordered a few more times , we have found delivery to be around 2 hrs each time .
Julian Parry . 2017-12-20
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I. Always have meals dilivered from The Great Wall. & enjoy my Chinese from here
Elaine Thomas . 2017-07-11
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The rest of the family ordered chowmain and I think a special fried rice.I ordered shredded duck fried rice,the duck seemed like offcuts clearly had been xhucked at the end of cooking as they were colder than the rice.the duck was in largish chunks which had to be individually removed to have the largemof on fat taken off them as at least half of each piece was inedidible fat.Other than that it seemed fine. Today(the day after) I have mild food poisoning with the the Chinese food last night being the only thing I ate differently to everyone else in my family. Not long ago they changed owners.Never had a problem with the original owners and the new ones don't seem to have hired a chef that knows when food is cooked Save yourself a lot of pain and sickness and stay away
Angel weaver . 2017-01-28
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The pancake rolls did,nt smell right. Smelt very scenty . always have them, never been like this before. Rank!!!
Lee Davies . 2016-04-30
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Always good food. Have a meal from here Every Week
Kevin Dunstall . 2013-06-13
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669 Opinions
A disappointing visit. The positives - the food was lovely and portion size generous. The negatives - We had booked a table with room for a pram 3 weeks in advance and upon arrival were told we were seated upstairs and would have to carry the pram up which is far from ideal. I questioned whether they could see the request on the booking to which the waitress said yes but if I had turned up to my booking on time then I might have had a table downstairs. Please note, I was 8 minutes late due to there being a rugby event on and the car park completely full so we had to park quite far away and walk down. I informed the waitress that I had indeed tried to call as well to notify them we were a few minutes behind but there was no answer to which she ignored. Worth noting, my other family members had already been seated before us on time and therefore us being late was irrelevant. Apparently a male staff member offered to carry the pram up for them even though they did not have one. We were not offered the same. When food arrived, there was a large female hair on the food covered in gravy. I had already plated other times on at this point and sent the plate back which the waitress happily changed but did not replace the vegetables until I asked. We ordered dessert which one item came with plastic wrapping still on the plate (the carrot cake). It took around 45 minutes after we finished our mains to be offered a dessert menu and upon ordering our desserts we were informed we had to return the table in ten minutes which made us feel rushed when the service was a little slow. There was no discount offered , no apologies, no resolutions with the pram and seating issue. The staff were all very young and did not offer great customer service so this does taint the experience. A shame as the food was enjoyable but I would not visit again due to the few issues encountered.
48 Opinions
Decent pizza could have had more flavours and thickness. The dough took me back to the 90s and reminded me of the pizza they used to give at primary school in the 90s. The potato wedges were the perfect side, adding a nice crunch to the mix and would go back to get the 90s vibe back.
4720 Opinions
Same points to make as many other reviewers. I,ve been coming here for years. Unfortunately since becoming a chain pub the price and quality of food are going in opposite directions. Wait times are hideous for genuinely dire food. I,ll not be back. Also greene king say they,ll use this feedback to improve but don,t, as they,ve said that for years and its still dire. Really disappointed in the lack of effort here.