Gracie & Frankie's in Gateshead

Always been regulars but I’m not working due to covid 19 we’ve not had a Chinese in 9 weeks due to loss of income. Was so excited to hav our favourite Chinese. U now had to order then they text u to pay. So I waited & waited then rang to be told it was delayed. 45mins later rang again still delayed. She said I know you’re regulars but we’re very busy I said not to bother they will need their regulars back when this settles down. Obviously taking too many orders. Think I had a lucky escape as people have now said the food is reheated. Will becoming a regular somewhere else

Great food and service, parking is only real difficulty.

Went for Christmas Lunch with the family. Food was ok but service abysmal. Expensive package which was not worth it. Needs improvement.

Very disappointed! Went for the large Doner kebab, the potion size was so small a fraction of the normal size. Think it's time to start looking at other fish shops