Based on 69 opinions finded in 2 websites
Based on 69 opinions finded in 2 websites
Opinions
I was going for a nice leisurely walk when all of a sudden I saw an angry man running out of the restaurant grabbing an innocent child by the neck then proceeding to drag him into the restaurant forcefully. I cannot believe this business owner really thinks it is acceptable to use such violence on a child. This is outrageous.
IDontHaveAName . 2024-10-08
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Excellent quality food. Fast delivery time.
Boabby Brown . 2024-08-06
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Food was ok, had better. What really brought the rating down was the absolute cheek of the place. I ordered on the app and delivery said £2.30 which is fine, the app then told me the food should arrive at 8pm which was also fine because it was 7:20 when I ordered. At 8:21 I received a phone call from the place saying that delivery is actually £3 and they asked if I could pay the extra 70p at the door when it arrives. I told them if I had change laying around I would, but honestly I didn't even look because it was their mistake and not mine so just told them I didn't have the change. This is where it really annoyed me. The food showed up and the delivery driver began to lecture me about he price of delivery then saying "it's not your fault, it's the restraunts fault" to which I was like "yes I know" but he kept on and on and on about how the delivery is £3 and not £2.30. Again I know it's only 70p but it's the principal of it and to be spoken at like that by the delivery driver just really annoyed me. There was absolutely no need to call me about the delivery cost when it was their mistake and the driver definitely shouldn't have brought it up at he door when clearly he'd been in contact with the restaurant and they'd have told him I wasn't paying it. Next time I visit the area I'll be avoiding this place.
Mitchell Glendenning . 2024-08-01
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The workers were so amazing they helped and gave us M&Ms love them would 100% recommend.
Kenny McDonald . 2024-04-27
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Great Chinkeys go to this one instead of others great curry sauce plus great wee Chinese curry shop
Ashley Jamieson . 2024-04-20
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Ordered meal online. Took 2.5hours to come despite 2 phone calls to chase up. When did arrive food was cold and batter on chicken balls was soggy and doughy. Would definitely not recommend.
Karen Macleod . 2024-04-20
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Sent wrong order asked for Mongolian lamb got beef chips were undercooked hardly any curry sauce on my chips and who put mozzarella on chips it's cheddar cheese you use
carl morby . 2023-07-21
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This is my go to Chinese on a Friday night. Prices are on par with other local Chinese takeaways. Food is very good, although can be a little inconsistent (I find that’s the case with Chinese food in general). While other posters have mentioned issues with delivery, I’ve never really experienced that. Generally delivery is within an hour, often much faster. In the many times I’ve been there’s maybe been one scenario it was late and the driver apologised and explained why - ultimately these things happen from time to time. They do a hot chilli chow mein which I’ve not really seen anywhere else. It’s absolutely excellent. Nice and spicy and comes with both chicken and beef. There’s also a mobile app where you can order your food which is a big plus. Other Chinese in the area (as far as I know) don’t offer any sort of digital option. Being able to pay by card is spot on. Over coming weeks I’ll aim to add more photos of a variety of meals.
S W . 2023-06-23
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You will struggle to find a better Chinese than here. All special requests have been catered for. Consistently excellent quality food delivered promptly by nice and friendly drivers. Online ordering is great when no cash to hand. We will be back very soon!
Jim Bruce . 2023-05-16
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Terrible service! Went in to collect my order and because I had 15 2ps I was refused my order. I don't have loads of cash lying around the house since most places you can pay by card. I specifically asked how much it cost before I left so I could check if I had enough change, which I did (this establishment only accepts cash). The girl behind the counter wanted me to travel back to my house for 30p, I live 10 mins away that's a 30 min round trip if I went home for 30p the food would be freezing. I won't be back.
Jenna Melville . 2023-02-27
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Best chinese I've had in a long time, the food is great, delivery is super quick. Would definitely recommend the dumplings. Only downside is the shop itself as it looks a little run down.
Natalie Kelly . 2023-01-17
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Telephone order placed @ 7:30pm, was told 1.5 hrs. I wasn’t in a big hurry so decided that would be ok 🤷♀️ 2.5 hours later my cold meal arrived 🤬 delivery driver was run off their feet but very apologetic & nice( I had actually forgotten that I had ordered!) . Looked at previous reviews, pity I hadn’t earlier, absolutely no point in contacting the place to either ask where your order is or to complain… too busy? Don’t be greedy then & shut your phone off!!!!!!
Wendy McIntosh . 2023-01-16
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Golden wok give good portions compared with other takeaways in Carnoustie, im very happy with the food and if you spend over £30 you get freebies, spring rolls and crackers,what more would you want, im happy and the food is lovely
Laurence Kidd . 2022-12-18
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Ordered through the app at 725 with estimated delivery being 755. 815 I called asking where it was. I was told by a young miserable sounding guy that it would be no more that 20 mins. 30 minutes later it turned it. No apology for it being late. Luke warm, soggy chips, under done rice, soggy spring roll packed with nothing but beansprouts, more veg that anything in the curry 😒 think I'll avoid them now. Really disappointed, used to really like the golden wok!
Andrew Logan . 2022-09-30
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Expensive, mushroom curry was nice but won't be back as prices too high
Laurence Kidd . 2022-03-29
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Was nice especially the prawns satay.
Alex Black . 2022-02-04
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Lemon chicken was so tasty, good servings, great service.
Melanie Jane . 2022-01-04
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Tasty delicious food. Was served hot and very speedy. Great service would definitely go back and recommend.
Melanie S . 2021-12-22
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Ordered tea and waited an hour and a half on it coming , I then phoned and asked where it was and the girl had told me she had cancelled my order for no reason, so I then had to order my food again way past tea time and the girl was not even apologetic
!!! . 2021-12-06
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ordered food over an hour before. phoned again and was told my order had been cancelled for no reason. will not be ordering again. absolutely awful service.
olivia123455)5839291 . 2021-12-06
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Ordered chicken fried rice with sweet and sour sauce and prawn crackers, got home and I had been given chips and fried rice with sweet and sour sauce. This cost £12, total rip off. Dont reccomend.
David Clark . 2021-09-14
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Good food overall but miss old golden woks shredded beef, this version hard rather than crispy and batter not puffy.
Paul Smith . 2021-08-05
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Not edible. We ordered a chilli chicken dish which tasted 100% like plastic. Phoned to leave feedback - not even an apology. 🤷♀️ Huge waste of money as most of what we ordered went straight in the bin. None of my family are fussy eaters by any means but not one of us could eat this.
Emma . 2021-03-12
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Worst Chinese meal I have ever had! Carnoustie doesn’t really have a good choice for Chinese food but avoid this establishment at all costs. The rice was a solid globular uneatable block, that was both boiled and fried rice. The chicken and beef dishes had obviously been cooked hours before and warmed up, they were not hot. Again the sauces were gluey and inedible. Overall a very bad experience and not one that will ever be repeated.
Redoug . 2021-02-05
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Odered a delivery. Came much prompter than the projected time which was good. The duck curry was more like duck fat curry however. Complained to the take away whom have still yet to reply.
johnfL2994DO . 2021-01-16
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Once again I had to return to collect part of our order. Food really was at best mediocre.
Allan Stulka . 2021-01-02
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Last 3 weeks orders all wrong cold food complained got offered 10% discount food in wrong sauce. Avoid crap chinese
keveerice . 2020-11-27
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Shredded Deep fried beef was like rubber. Sauce like a jelly, probably from jar from coop shop. My first experience with this "restaurant" = no thank You...
Adrian Gliński . 2020-11-22
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Have ordered twice in the last month, both times it took over 1 hour 45mins to arrive. When I phoned to find out where it was they were rude and unhelpful. Wouldn't order from them again and definitely not recommend them.
ZOO D . 2020-10-30
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Ordered a meal for our daughters birthday at 17:00. Got an email confirmation saying it will be delivered around 17:55. Called at 20:15 to ask about our food & got told we are really busy. If you're not happy we can cancel your order???!! 3 hours later & order had still not even left the premises. Then got told, my attitude was terrible & the order is cancelled???!!! Great customer service! Will never use again.
E7050YUryanm . 2020-05-09
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Food definitely tasty , delivery is ridiculously slow over 1hr.45 mins wait for 4 item , maybe cancel delivery service
Cynthia Ayre . 2020-02-07
MORE AT Google
Been here a couple of times and always good
Steven Ross . 2019-12-13
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I ordered the special fried rice it was tasty , portion was good , it was a smooth pick up. I ordered online.
793cynthiaa . 2019-11-11
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Not been here for ages was good. Will be back
Will Petrie . 2019-11-03
MORE AT Google
Food is very good although, I decided to get a home delivery this evening and waited more than 2 hours when I was told it would be an hour. It’s a shame as the food is great and the staff are so friendly. If I do go back I’ll be collecting to avoid the delay.
Ey13me . 2019-10-26
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Best food in town. Recommend sweet and sour chicken as it is just lovely 😊
sarah jane bell . 2019-10-25
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Waited 2 hours for a delivery. Ordered only 4 things. Wouldnt recommend at all. Food was cold. So slow!
Demsi I . 2019-08-10
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Went here for a takeaway meal while visiting Carnoustie. It’s obviously newly opened/renovated. The menu was extensive and the food we got was great. Portion sizes were perfect. Service was quick too.
TheMcEwenFamily . 2019-08-06
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Excellent food. Reasonable prices. Fast service.
Ewen Bruce . 2019-08-03
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Sweet chilli chicken was rubbery and tasted funny. Rice was good and everyone else's meals were fine.
Jim Newlands . 2019-02-26
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Only used it once so have limited experience with them. Was disappointed with the food. Kung Po beef was crispy shredded beef in Kung Po sauce and the egg fried rice was over cooked and mushy
Chiz Bitz . 2019-01-27
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Decided on a Chinese home delivery. Wanted to try the Golden Wok as hadn't had anything from there since it reopened. Order was taken professionally, delivery was within the stated time ( fast for a Saturday evening ) and the two meals we ordered were very good. Must say the chips were excellent , more like chipper chips ! Will be ordering again.
alexlornie . 2018-09-23
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Re-opened after being closed for a while. Had a Curry and thoroughly enjoyed it. Good sized portion and very tasty
tottim102 . 2018-07-25
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Nice meal and couldn’t fault anything about it. Had king prawn chow mein. Prawns were huge and the meal was lovely
AndyB2923 . 2018-07-18
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I'm really fussy and don't often put a review up for fear of putting people off. Wow the best Chinese food I've had in a long time. Mongolian chicken was excellent as was crispy chicken in OK sauce. Hot fresh and delivered real quick. Only down point was chicken and sweetcorn soup lacked sweetcorn.
David Morris . 2018-06-12
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Als ich mit meinem Sohn auf Golf Tour in Schottland war haben wir eine Nacht im 19th Hole Hotel übernachtet. Ganz in der Nähe gab es diesen Imbiss. Wir haben uns dort etwas geholt und mit ins Hotelzimmer genommen. Es hat uns sehr gut geschmeckt.
HorstS5353 . 2018-04-13
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Hemos estado comiendo aquí desde que abrió, y honestamente puedo decir que la comida es siempre fresca y deliciosa. Usted no será decepcionado en la variedad y calidad del menú como muchos visitantes y lugareños. Para mí, el char sue es de primera categoría, pero puedes decir lo bastante bien todos los platos. Jugar de nuevo, Sam.
Bill S . 2017-02-01
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By far an excellent take away service. The food is great and of a good standard and piping hot. prices were good and staff friendly. Great tasting food.
JanB881 . 2015-03-10
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good menu covering most chinese dishes. they have the best chips in Carnoustie.
NellyandFatBob . 2012-06-17
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Mi familia y yo hemos estado comiendo llevar desde aquí durante al menos 10 años,en todo ese tiempo sólo tengo una vez quedado insatisfechos con la comida. comida fabulosas!! de lejos, el mejor chino llevar en Carnoustie/arborath como hemos probado la mayoría de ellos durante los últimos años, y ha sido decepcionante. Recomiendo encarecidamente el Golden Wok
Scotsciv . 2012-02-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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94 Opinions
Put In a large order for collection, typically they missed one of the main meals. When I phoned i was told I would get the meal next time I ordered which is no use as I'm not from the area, I understand that mistakes are made but when simply asking for a refund of the missing meal it's not a lot to ask for. After speaking to the manager he eventually agreed to refund. The meals that did arrive weren't the best either, chicken chow main I think you won a prize if you got a bit of chicken, really disappointed. Anyway would not use again if was in the area again.
119 Opinions
Always quick never been disappointed value for money
319 Opinions
Two very young girls (staff) stood near our table laughing and carrying on for most of our time there which was just unsettling. When I asked them if they could close the curtain/blind at the back of the restaurant they realised there wasnt any window covering at the back window so they just never done anything, they never even communicated that there was nothing they could do. I was left in the blinding sun. One glass of juice had some sort of food in it, I asked them to change it, and the second glass tasted like dishsoap. The pork dim sum was absolutely disgusting, unlike anywhere else I've had it. The only good things I have to say about our visit there is that the main meal was ok and the toilets are lovely and clean.
62 Opinions
Terrible. This service was an awful experience. Firstly the menu is unclear and the server was not any help to clear it up. Secondly the food was delivered cold and greasy/oily and the portions were not equal. We were over charged for our food which we tried to talk to the server about but he brushed it off rudely like it was irrelevant. To finish the experience off the delivery driver did not have any change which was not acceptable and was not very pleasant to talk to. This experience was not acceptable as they should be professionals and take responsibility for their mistakes and actions. I will not be returning and I do not recommended going here. Definitely not worth the money. Disgraceful.