Golden Grill in Richmond upon Thames

Lovely food for takeaway or eating in, you can buy wine and beer too. Top quality and would really recommend for lunch, dinner or takeaway

Disappointing cold coffees. Meals turned up separately ! Meals were good. Restaurant was clean, Toilets were too ! Shame

I have to agree with some of the recent reviews, the customer service is appalling. I waited an hour for a delivery (Uber explains the delay was the restaurant) to be delivered the wrong Kebab. Also sauce and chilli peppers were missing. I went back to the restaurant and got greeted by a short chef who accused me of shouting and told me to keep my voice down! He kept saying it’s busy! My voice was not raised but I was simply trying to speak through a face mask with a queue of customers around me. I have worked front-line with members of public for 17 years and never in my service have I been accused of being rude or loud or received a complaint. I feel the staff should take a long look at themselves. Instead of the member of staff correcting my order he looked though his paperwork and said he made the right kebab, even though it’s not what I ordered. I was not going to eat what I received as I did not like it… that’s why I didn’t order it in the first place! I LEFT THE RESTAURANT WITHOUT MY KEBAB OR THE MONEY I HAD PAID! Avoid or face disappointment.

We were so disappointed. What had happened to golden grill? The prices are very high and that combined with very small kebabs with doughy tasteless pitta bread. They are obviously cutting down on the size and quantity of meat /chicken and overloading with salad. I used to be a regular here but with so many choices in the area we can no longer recommend this place. Very expensive for a kebab.

Best burgers about town... quick and convenient.. 5 stars all day long. Great customer service team. Hygienic with hand sanitisers around, excellent cleansing. Friendly staff , super quality of social contact. And love the eco friendly packaging.. great management 👏

I've had wraps and burgers from here and all have been delicious. The meat is really tasty and cooked to perfection and the salad is very fresh.

We used to use this takeaway loads but went in today and had a totally different view on the place, VERY expensive for what you get... Don't get me wrong the food was nice and hygiene good.But for the money would have liked a bit more. I was also not happy that it was CASH ONLY! probabily to avoid on how much they pay the tax man. Sorry but think you have now lost my custom for a while.

The chips and pitta with hummus and salad are delicious. As a great bonus, they use paper boxes for takeaway which you can compost at home, in a paper rather than a plastic bag.

Always a good sign when a place is moderately busy. The food was ok. My burger was very dry and my chips a bit undercooked. The service was very impersonal. I asked for some chilli sauce which arrived almost after I finished my food. It’s an ok place.

The breakfast is good value and the place is clean and tidy nicely set up I give it poor purely on the miserable staff in particular the young lady who served us breakfast on 28/11 Her attitude and demeanour were a real downer

Following a rugby match at Twickenham, 4 of us wandered down Whitton high street looking for somewhere to kill some time before grabbing an Uber. We spotted their ‘beer and wine’ available A board and popped in. We commandeered a table outside and were very surprised that table service is the norm here, as it looks like a late night kebab shop. The staff are very pleasant, the drinks are reasonably priced, and we had a lovely 2 hours sat outside this establishment quaffing wine. Would 100% recommend - especially in comparison to how busy the Albion and Prince Albert were post match!!

Popped in last night with my girlfriend and we ordered 1 large chicken shish wrap with rice and 1 small doner and rice. For some reason, my meal never came with salad on the plate, but my girlfriends did. When we began eating, a waitress started hoovering the floor which I found rude whilst people are trying to eat. Meals have become very expensive! We ordered a third large chicken shish wrap and rice for my dad to takeaway. It all came to just under £30 which is ridiculous considering we didn’t even order chips! My dad started eating the rice, and his was rock hard. We used to come to Golden Grill a lot, but we won’t be any longer.

As I arrived with 3 off my friends I came upon a male waiter looked grumpy not professional rushing our order even though it was not busy. We haven’t even finished our food every 5 mins kept on coming out saying to us you finished yet and clearly we were still eating ,every time I look inside the shop he’s standing there looking at us if I had a option to give minus I would give it felt uncomfortable and not welcome don’t recommend this to any off my friends and family .

Very friendly staff. Clean and excellent service. Food is tasty and fresh. Good portion and value for money. The only downside is the coffee arrives cold. I have to remember to ask for extra hot.

Visited for a quick bite to eat mid afternoon. We had chicken kebabs - these were well cooked with fresh salad and rice. Could have done with some chilli sauce or something to add to the flavour. Service ok-ish. Worth noting that we needed to pay with cash at the end of the meal, as they didn’t take cards.

Yum. For the post rugby fan looking for a plate and a knife and fork, this is your destination. Only a short walk from the stadium the Golden Grill does exactly what it says on the tin. Tasty kebab at a reasonable price. Not bad at all.

Not like before. Service below 0 and high prices for canned food . I don’t recommend it. Would not come back.

Although late for the breakfast deal we did get it as it was my friends birthday. I ordered the pancake with ice-cream and maple syrup which was very nice, they had a cooked breakfast. These didn't look particularly appetising and the portions were small so I was glad I hadn't ordered one. I do find the meals disappointing since they re-opened.

England, Twickenham, Whitten..... all leads to an amazing place! Golden Grill, hot, great uniforms, friendly folk...... proud to spend my money in your joint guys !!! 1st time becomes 8th,9th & 10th & u nailed it .... thank you xxx

We have eaten in Golden Grill many times (pre up do) and have always loved the fast fun family get together. Since the re vamp Golden Grills is really posh and stylish. Very family friendly, cheapish (maybe a pound or more then it use to be), easy to eat food, friendly staff and rustic chic interior.

If I could give less I would! The four of us went in to Golden Grill in Whitton for the first time for breakfast and it was a disaster from the start....My tea came out looking like hot milk and the tea bag had been left in it! When the breakfasts came out one of us asked “If the toast was coming” in which the waitress just blankly stared and him and walked off. Although it says clearly on the menu ‘comes with hot drinks and toast free’ we were left waiting until two of the four had completely finished before asking where the toast was, the answer was “you need to ask for toast” why would I need to ask for something that is advertised as COMES WITH THE BREAKFAST!! So no toast for us. My wife’s breakfast stated it came with 2 eggs (Nova Breakfast) and it came without any eggs and it was beyond cold, I honestly don’t think they even heated up the beans! When we complained it was cold and it had no eggs, the waitress brought it back scolding hot from the microwave and guess what.....still no eggs! (Let me just add she’s 8 and a half months pregnant and probably shouldn’t be eating reheated meat that’s probably pre cooked anyway) So once again we asked for the eggs and toast for my wife’s breakfast, as everyone now had finished eating! They eventually bought out two uncooked eggs (which she didn’t eat) and finally one portion of toast!!! At the end we didn’t make a massive deal of complaining but the owner was complaining at us as I took pictures of the menu to write a review! The whole thing was a shambles and it’s safe to say we won’t be eating there again!

Recently refurbished which seems to have turned my opinion on GG into a negative one. The chips before hand being fantastic, but the style has recently changed to much chunkier ones.

Visited Twickenham for a concert at the stadium and was told to go here for food if we were looking. We were not disappointed! Recently refurbished and immaculate inside, awfully good prices and the food was fantastic quality. Would recommend to anyone visiting!

I came here with my sister pre Eminem concert on Saturday early evening and I wasn't disappointed! The staff here are very warm and friendly and try their best to give you a very good service. The food was very nice and fresh produce was used. The place is spotless and even the toilets are amazing and clean. Thank you guys! See you again soon. P.s: great prices too and value for money. Try it out!

Nice food, good portion, and excellent customer service. Worth the money. If you are local, you have to try this......

Excellent food and good price and lovely staff would really recommend and will definitely come back again and again

Had a lovely burger, an amazing varied menu at good price. It was very clean and also freshly cooked right in front of you

Ended up here today as not much else open. Service was quick and the place was well turned out. Food was fresh and simple and the taste was good..... Really enjoyed this place will go back again if in the area.

Very varied menu with something for everyone, and very reasonably priced. Excellent kebabs! Attentive service and spotlessly clean.

Recently had a refit and they’ve done a nice job of it

My family have taken me to golden grill ever since I was a child and it was star burger, the old staff were lovely we were very close with them. Since the refurb, it has been done up nicely but is very dark and dull however, the staff are so rude! The ladies serving were very polite and friendly however they messed up our order. Not an issue mistakes happen, but when the food came my mum ordered a tuna sandwhich and it actually made her feel sick that it ruined the rest of our day. My sandwhich was also horrible. Neither of us ate our lunch so when going to pay I mentioned this to the man for feedback, purely feedback I didn’t ask nor have the intention for money off. The rudeness! ‘It’s just a sandwhich how can we possibly go wrong’ what happened to the customers always right?! No customer service skills what so ever! I will be writing an emailed complaint. My nan lives locally so will still be coming here with friends but safe to say my mum and I will not be back! Bring back the old staff and the friendly attitude, no one likes rudeness in the Whitton community

Brand new decor and a warm welcome when you visits the golden grill. The food is awesome. The menu choice is amazing.

Golden Grill has recently been refurbished and they have done it well, really hitting the mark!

If you are after a nice fresh kebab golden grill whitton is a must, not many good kebab shops left this side of london, they need not try sell pizza etc as there kebabs and burgers are brilliant !!!!

Come in here when visiting family who live in Whitton, foods always good, service always very friendly, always clean and tidy, can't go wrong eating here.

Had a nice lamb shish and kebab here. Would have been 5 stars but we were standing waiting to order and got completely ignored by the staff who served someone who came in after us!

Feeling very welcoming, the food is excellent and the staff are so nice and friendly. The best chicken doner in town. Will definitely go back. My boyfriend is Turkish and said he felt like he was back home. Really enjoyed my time, thank you guys.

Had all day breakfast was nice . Good value good service great food . Worth a visit if your hungry ,

Always a pleasure to visit. Early starter is tasty and good value for money.Kebabs a plenty to eat in or take away. Breakfast lunch and dinner but don't expect a wealth of fresh vegetables.

Quick pop in I had a nice mixed doner kebab wrap and lovely chips, strawberry milkshake. Would go back again next time I'm in the area.

Amazing Kebab, Burgers, Fry up. Perfect for a night out, treat (cheat) night or hang over. The red Cabbage is amazing i always ask for extra

When you ring up with a large order turn up and the order hasn't been made and there is only enough kebab meat for three people ! Why take an order when your low on stock

Food was really nice and what we ordered just a little bit late but happy with the food!!

Food was really nice and what we ordered just a little bit late but happy with the food!!

Was told I was too far away for delivery. After looking at the map I was only 2.2 miles away. Food was Luke warm in delivery. Never again

Pepperoni Pizza was perfect for what we wanted, cooked well, base was perfect - not doughy and too think like Dominoes. Chips were cooked well too - will buy again :D

Was told I was too far away for delivery. After looking at the map I was only 2.2 miles away. Food was Luke warm in delivery. Never again

Pepperoni Pizza was perfect for what we wanted, cooked well, base was perfect - not doughy and too think like Dominoes. Chips were cooked well too - will buy again :D

Very nice kebab tasted very fresh

Very nice kebab tasted very fresh

When we went to eat the wrap they were both exetremely greasy and were not wrapped properly and fell apart, which is a shame because it's nice food.

Fast delivery but wood was not very good. Very greasy and chips were stone cold.

Fast delivery but wood was not very good. Very greasy and chips were stone cold.

When we went to eat the wrap they were both exetremely greasy and were not wrapped properly and fell apart, which is a shame because it's nice food.

El personal era encantador y parecía un lugar popular para las familias locales para visitar.

Excellent service as usual friendly delivery man always a few minutes earlier than expected which is good when you're hungry

Excellent service as usual friendly delivery man always a few minutes earlier than expected which is good when you're hungry

Order took longer than usual, the delivery driver left the order with someone outside of my house, not even close. When I finally got the food it was cold. Called the restaurant to complain and they said they'd send replacement food. By the time the food had arrived we were fed up and didn't eat a large amount of it. It ruined our whole meal. So disappointed because I order from here quite regularly

Order took longer than usual, the delivery driver left the order with someone outside of my house, not even close. When I finally got the food it was cold. Called the restaurant to complain and they said they'd send replacement food. By the time the food had arrived we were fed up and didn't eat a large amount of it. It ruined our whole meal. So disappointed because I order from here quite regularly

Extremely popular local kebab house - full all times of the day and week. Good selection of fresh meat kebabs - lamb mince, chicken chunks etc. Nice pitta and salad with suitable pungent garlic mayo! Reasonably priced.

Arrived quickly and extremely hot and was very tasty 👌🏼

Asked for Salt and vinegar didn't get it but otherwise good service

Tasted amazing and have lots of food

Chips were cold and soggy but atlest it filled a hole

The chips were disgusting The kebab meat was overdone

Spot on, really enjoyed the food

Called here after visiting Twickenham after reading up on TA, Yep true what's been said and well worth a visit.

The food we ordered was disgusting.

Fantastic food! Friendly & Efficient delivery staff :) perfect!

I visit Golden Grill un poco tanto en mi propio y con mi pareja. La comida es precioso sobre todo las hamburguesas. El servicio es rápido y generalmente no tengo problema cero con el café en todo ... El café es en realidad en Whitton High Street junto a la Oficina de Correos y Sainsbury ...

allways get kebabs from here i this is the first time we have been disappointed onion rings and chips were fine , but the 2 kebabs were cold not even warm , i dont expect them to be hot hot , but they were not nice cold and they didnt seem to be cooked correctly

Wrong salad, long delivery, just unimpressed

Nice and tasty a great place to order food from

Was great not a single problem with the order

My order was late by 20 minutes I fine that as poor service after already waiting a hour I would like a discount on my next order to make up for this poor service

Thought we'd try a different kebab house and wish we hadn't! All of the meats were dried out and overcooked. Pita breads tasted stale! Ordered chips with cheese, got just chips. Maybe as it was delivered they didn't care as we weren't there in person to complain.

Amazing !!! Will definitely order again 😀

Was good for price, but minimum delivery order of £14 means we order much less frequently. And chips are soggy :(

1 meal was great 1 was very poor. (Mine was the good one)

Nice food, had the half pound chicken burger with garlic sauce, tasty as f***! Chips weren't great by the time they got here but edible, chips beans and cheese was nice, and really good portions. In fact really good portions for everything we ordered. Favourite place on here at the moment.

Brilliant, lovely food and quick delivery

They forgot the mint sauce but we had some in fridge so not a major issue

I asked for extra cheese on my chips and I had hardly any cheese on them and my kebab was re heated

great service , food came within 30 mins very fast for a saturday ,all food was great

Really good food, and quick delivery. The garlic mayo was amazing (most other takeaways have a runny garlic sauce that doesn't really taste like garlic but this was creamy and yummy). Generous portions as well

Best food in Bridgwater and always gets well served

Lovely food and good portions, delivery time was expected at 45 mins to an hour, but actually took 2 hours - but it was a Friday night at peak time, so kind of expected. Would order again as it was good value for money.

Great food, only quibble is the got the wrong drinks order we had a coke instead of a fanta! ;)

Chips and doner meat were lovy but the kofta kebab was horrible Really gristly and full of chillies which had no warning of in the menu

Chicken wraps are always juicy and lovely. Food is always good from here never had any problems.

Great food always delivered hot and on time

Always fast always great food no complaints

Se trata de un capricho del viernes por la noche. kebabs de cordero servido con ensalada y patatas fritas frescas. Abierto para el desayuno, el almuerzo y la cena. Muy limpio y agradable personal. Todos ellos parecen encanta trabajar allí. El servicio con una sonrisa. Las hamburguesas y patatas fritas inglesas completas . pasar por 25 libras y conseguir una botella de coca-cola para comida para llevar. El único inconveniente es que la asientos fijos. De lo contrario relación calidad-precio. Un montón de condimentos y ensalada para acompañar su cena.

Really lovely, tasty and fresh food. Generous portions and delivered quickly. So nice to enjoy a kebab that's not dripping with fat! Would definitely use again.

The kebab was horrible, all salad on top, had to pick it off to get to meet, wrap too small not closed. Not nice at all. Would not order again.

Over a hour to wait for food. And turned up cold. Will not be placing a order with them again.

Really nice every time always fast delivery

The food was lovely pizza was really tasty my son was amazed that he could have jumbo sausage and chips from the computer. It was delivered early and lovely and hot thank you.

we love golden grill we wont go anywhere else for take away top place for food

Sorted my hang over right out! Was thinking about it all day! Hahahah :D