Golden Grill in Caerphilly

Freezing cold food, roll and chips hard! Won’t be ordering again

I always oreder feom here,, I oreded tonight and didn't want salad on my food as my daughter is allergic to onions, they accidentally put salad on the kebab which when I rang they told me to keep my order and that they would do another one, which they didn't have to,, and had the frsh kebab with no salad delivered within 10mins, will always order from here and no where else, because if there's a problem with order they will fix it and go out of there way to make sure your happy,, 10/10,,

Ordered xl mixed meat and chips and received a small.

Not happy delivery guy picked his nose and picked his nails and threw them in my garden

Ordered pepperoni pizza. Just plain cheese pizza arrived. No pepperoni or tomato sauce.

First time I've ordered from here, delivery was good, but food was poor. I know I asked for garlic sauce on my kebab, but I didn't want it swimming in it, there was so much sauce I couldn't eat it. Also, chip portions are tiny.

lovely food couldn't sleep and had the munchies 😋

food was bang on time asked for the kebab very well done and it was perfect

The food is always great, as is the service. kebabs very tasty, packed with meat and salad. delivery driver always on time or early, and is always very nice.

Food was very disappointing very dry not fresh at all the hot wings were very hard and chewy very bland no taste or moisture in chicken at all

Disgusting food cold and spilt food everywhere in bag

Food was good, Amazing Driver. Originally had forgotten to deliver our Large Drink but came back shortly to deliver it and apologised it. Greatly appreciated.

awesome kebab. shame you take 33% of the bill. cash next time

Absolutely stunning food. Tasty and on time. Definitely ordering again. Thank you

Nice food but not a lot of chips had to give mine to daughter as she had very little

Fantastic food, always delicious and hot when it arrives and good portions of chips. Never had any problems so far.

Order in store regularly and the customer service is amazing.

IT hasn’t arrived how can I review it ???

I used to love new golden grill, however the meal i just had was stone cold and dry... Even when it was delivered within 20 minutes of placing the order. 1 slice of tomato on the whole kebab? Asked for bbq and garlic, only had garlic. The other was also reduced to one sauce from three requested. Delivery driver is always cheerful and happy,

My pizza was burnt on the 1 side if I could upload a picture I would show you

Food is freezing cold and covered in grease

Chicken shish kebab with chips and garlic sauce. Nice chips but the kebab was terrible it tasted strange and could not eat. Not going back !!!!!

Too much sauce, really wish they wouldn't do this,as too much for me and ruins food

Dry and over cooked pizzas and potato wedges. Very disappointing.

Highly recommend, great food & fast delivery

Garlic bread burnt and missing cheese, chicken nuggets burnt inedible

Pizza was lovely but chicken was awful

Made me a personal pizza from back home which I miss. Legends!!! Thanks

Cheese and chips was amazing and thank you for adding garlic sauce 😋

Wonderful service! Will order again! 🤙🏻

Excellent food, good quality and piping hot.

Excellent food, obviously a good place.

Great food ,quick delivery and piping hot can't fault it

Food wasn’t good worst one I’ve had

Great pizza again. Meaty and hearty

My husband's dinner kebab was fine but when I had mine I thought there was only salad in it very small amount of lamb shish.

I would recommend. What I ordered arrived on time, and was tasty and hot.

And it was cold and wrong food last night

Lovey food quick delivery. My new favourite kebab place

Yesterday's food delivered, apart from the burger, not worth it,

Food was amazing will order again

Ordered a mixed kebab did not taste nice at all probably been left for a while. What a waste as had to throw it in the bin

Cold food, dry chicken, tasteless, spicy wings not spicy. Overall very disappointing

Food was freezing after taking 3 hours to arrive but delivery driver was very lovely and made me feel less annoyed about the wait

The food was delivered on time! Ordered at around 21:00, predicted to be ready between 21:40 and 22:00. When there still wasn't any update at 21:45 I called to just make sure the order went through, and was informed that the food was leaving the door. arrived at 21:55! I guess the restaurant was so close to the delivery site that there wasn't much time to give these updates. My intervention meant the ratings are only 5/6 but they are DEFINITELY a good restaurant! Will absolutely be ordering from them, again!

Food was cold and chips were chewy😞

I want a refund food was inedible and I'm still waiting for my money

Consistently good quality hot food. Couldn’t ask for anything more. Only one thing they don’t stock joes ice cream lol please could you lol.

Loved the chips and garlic bread but very disappointed with all meat so dry and cold and chewy

Loved it, kebabs and pizza were amazing. Would definitely order again :)

My food was cold and it was late coming.

Really good pizza, hot, well cooked, nothing sticking to the cardboard like you sometimes get elsewhere. We will order again.

food is discussing here never come here again 🤢

The food come cold at first after waiting over an hour then had to wait another 45 minutes for a new order,Food is lovely when finally arrived warm

Accepted order, was then out for delivery. Only to then be canceled. Im pregnant and its too late to order else where everything is shut! Why accept the order, why cancel once its out for delivery. Why wait till closing time so i cant do anything about it.

Ordered at half 10 and it came at half 12 freezing cold everything was like rubber never will i order from here again

Food was cold, didn’t taste good at all.

Ordered large mixed meat chips, couldn't find chips, under meat but very few.

Chicken donor absolutely tasteless and no where near an XL portion. Absolute rip off.

Lovely kebab and beautiful chips - Considering it was near closing time the food was still perfect.

Was better the first time. It was really dry and tasteless today.

Beautiful food as always, only downside was the chicken kebab was burnt within the wrap

No chicken in the mixed kebab, RIP Off MERCHANTS!!!

Always good food, great customer service and always helpful. I ordered ice cream but they didn’t have the flavour I listed. They brought many flavours for me to pick! 😁

Good food and plenty. Can't fault this kebab house :)

Ordered chips and nuggets and only got nuggets but apart from that can’t fault them.

Very very small for the price £10.50 for an xl kebab that’s like an extra small it’s a joke never again if I could add a pic I would rip off ain’t the word

Food was cold. Large Kebab was all salad and hardly no meat. £10 for just a salad is not acceptable. Chicken nuggets were dry and hard. Got a refund via just eat. Will not be ordering from here again !!!

Driver didn't use front door and instead kept phoning or myself to go and meet him at the back gate even though phone was on silent as was gone 23:00 so food was then only partly warm. Not good enough!!

Very nice and delicious kebab the Staff friendly they are quick and professional and they gave my kebab nice and they gave me extra side with that as well for free

Food was lovely and plenty. Only downside was delivery driver phoned to say he'd be 5 minutes and then just put food over back fence without knocking. Luckily we noticed otherwise would've had cold food. Please use customers doors and not be lazy.

Chicken was over cooked, missing hot wings

The most reliable takeaway in the area. Always on time, accurate, hot and tasty. Thank you!

Delicious Wings and friendly customer service.

Delivery always quick. Food always fresh and plenty of kebab meat. Notes were read. Best kebab house in the area.

Absolutely foul. Worst kofta kebab I've ever had, and had the wrong sauces on. One of the boys kebabs came and no lie, it had baked beans on it!

Still hasn’t turned up I am fuming

Delivery was very late, considering they can cha be the expected delivery time on just eat. Quite literally the most foul food I have ever tasted! The chicken nuggets tasted awful! Like they had been fried, left to cool down and then re-fried. And the chips were exactly the same! The tubs of sauce are nice and big but the sauce is so watery! The chicken strips are southern fried and again, fried, cooled and re-fried. The kabab yes was a small but talk about tiny portions! It was covered in salad to look more than it was. Only thing going for the restaurant was that it’s open so late.

20 minutes late and still waiting

2 n half hours late food was disgusting and arrived cold

As I write this, I am still waiting for my order. I understand that it is a weekend and Christmas Day, but my money was accepted so as such I would expect my food to be delivered. I’ve processed a request for a refund that I will rescind if it turns up, but if it does not, I will take it as far as I need to.

Haven’t even had my food and now taken £20 off me!

Food was really nice and ordered it and within 20 minutes food was delivered

Food was ok apart from the chicken on my kebab, well of what I had anyway. There was hardly any chicken on my kebab and the bits that I did have were stupidly overdone it was really hard. Very small portions, didn’t fill me. Doubt I’ll order again unfortunately.

Just had a order I wouldn't feed that kebab to my dog won't by ordering again 🤮

Warm food . delivery early . would order again

Quick delivery and nice food. Will order again

Never turned up last time I.use flames

First and for most the food was amazing ordered a small kebab and a burger both were yummy. Delivery took longer than anticipated and was 45 minutes late, however I would definitely buy from here again.

The sfc is the best I've tasted around. Pizza was really good too. Chips wasnt the best but eatable. I Will definitely be eating from here again and highly recommend. Lovely delivery driver.... Great service

Last three times haven't been good quality food. Particularly the pizzas. I used to really enjoy golden grill food and it was one of my fave go-to's, but lately it's not enjoyable at all. The pizza's taste completely of kebab oil and the fries taste like plastic. It's not good. Shame, but hopefully the quality will get better again. I'll hold off on ordering from them again for a while.

I received a lamb kebab instead of a mixed as ordered. I paid £1.50 to add cheese on the chicken kebab which was not on there.

Waited an hour and half, chips were hard , large kebab was tiny! Very unpleasant After such a long wait! Won’t be using again sorry!! Waste of £20

Pizza had no tomato sauce, dry, no flavour

Food was cold and soggy when it finally turned up over an hour late. Was told that the driver had already been even though got a Ring security system and checked and no updates on cameras. Staff at shop poor attitude. Normally very good but obviously this order was below their usual high standards. Not even an apology or fresh food. Will be taking it back to JustEat for investigation and refund as can provide the CCTV evidence that said driver never did turn up at property at the first said time.

This is the first time ordering from you but will certainly not be the last. The chips, cheese and curry was amazing, I enjoyed it a little too much 😍 The burger came with a river of Mayo, not complaining. Onion rings were amazing and I don't usually order coleslaw, but was surprised at how much I truly enjoyed it. Thank you for a wonderful meal 💖

Can you please try again because I am hungry and it's not here yet 🙏

Pizza was very salty and burger was like mush wont be eating from here again

Food was awful..soggy chips dry meat….£24 for a rubbish meal!!

Food is amazing just long waiting time