Go Burrito in Lancaster

Disappointed with the order that was delivered. 3 Bean chilli burrito. Cheese, pico de gallo and hot salsa missed off from the order. Very little of the devil's breath sauce. These are listed on the order (pinned to the bag) consequently it was tasteless. I didn't finish it . This is a shame as I have enjoyed food from here before but not the last two orders. I wont risk ordering again at £30 a go

Had stale rice to where almost broke my partners teeth, the staff ignored us for over 10 minutes while in an empty space we’re not helpful in any way whatsoever.

Quality good, quantity pretty small, price too much for quantity. I ate the naked burrito. I've eaten a lot of Mexican food previously.

Brilliant as always can’t recommend this place enough, we will be back.

Been here a few times, the staff are always nice, the food is always great

Bast experience I’ve had at a restaurant

Great tasting Burritos. Worth travelling to if you live outside of Lancaster.

staff to busy talking to care about serving queing customers. left after 15 mins waiting

Was served by a lovely young woman named darcy who helped explain what was what and made me the most gorgeous burrito I've had. 10/10

Awful experience rice gone of and hard shouldn’t be crunching through rice. Not impressed heard alotnof good things about this place went for first and last time.

Very tasty burritos and chips. I love the Santiago revenge sauce, they need to sell it! I'm a little disappointed they no longer have Jackfruit.

Following on from my review from 4 years ago, we came here again in late Jun 24 to have the final meal as our daughter finished Uni (where did the time go?). The same excellent service and superb food. We love this place. My previous review has had 3000 views since it was posted, and the image has had over 93000 views :-) Our first visit to Go Burrito and an epic meal. Huge portions (and we only had a medium). We went for some extra spicy sauce and it gave the meal a real kick. The salsa topping is amazing. Very friendly staff and we would love to come back, but we live 4 hours away. In summary, good value, great food. Thank you.

Ordered on Uber, specified no spice. Order received was spicy and missing cheese dip. Phoned shop and they told me they'd give me veg and rice (no spice). When i arrived at the shop, was told they were not going to give me a replacement. Wasted roughly 30mins walking there and back to get a small tub of cheese sauce side which was cold by the time I got home and pointless as I had nothing to eat it with. Poor service and incorrectly described food overall.

Have been here when visiting fruends in the past, but not for some years. Was pleasantly surprised to find it still in business. Choice of fillings very good & tasty. Staff very good

I used to love Go Burrito. It was all freshly cooked and value for money. However, in the past year I feel like standards have slipped and what you essentially pay a lot of money for is a wrap filled with rice as the other fillings are non- existent. The chips are not the same as they used to be - they're now cold, hard and tasteless. Today I bought a vegan wrap with roasted veg and there was very little left in the tray. I asked if there was anymore and was told I would have to wait for 10 minutes. I then agreed to take what was left which wasn't much. The assistant only gave me a few scraps of the cold hard veg and I had to ask for more. It was insulting, paying that much for what essentially amounted to rice, beans and a few hard onions. The chips didn't fare much better. I won't be coming back to Go Burrito as I have wasted enough money in the past year for sub-standard food. there are much better places I can waste my money.

I waited extra time for my chorizo and the rice was hard but some bits was soft, I also got a hair in my loaded fries.

We ordered a few days ago; it arrived inedible. It was just full of solid/hard pieces of something 🤢🤢We then called go burrito up who agreed they would make a ‘fresh’ order up. This arrived; and again it was inedible, and it didn’t have any meat at all inside! We paid around £25! The meal they made up fresh was exactly the same. A refund at this point wouldn’t have gone a miss!

Go Burrito is the only place I get my burritos, and have for years. Consistently amazing and I'll recommend it to anyone I can. 10/10!

Delicious food at a great value for money! I got a loaded fries bowl for £9 that was huge and lasted me 3 meals. Recommend as one of the best eats in Lancaster

Food is always decent here but it can get very busy at meal times so expect a wait.

The burritos here are BANGING. Served by a polite young lad who was very helpful with filling choices. Nice clean prep, devils breath sauce is very spicy but very nice!!

Got a large burrito meal which was delicious, came with cheesy fries (i picked additional toppings) had there hottest sauce which packed a punch! The service was mint, the ladies were very knowledgeable and quick. Will be returning and recommending!!!

Sadly disappointed in my order tonight, we ordered the exact same order on the 28th which was amazing we got the large burrito meal deal with nachos .. on the 28th I popped a note on asking for ‘everything’ on my nachos whatever that may be and it arrived fully loaded.. tonight we ordered the same for it to arrive with two trays of plain tortilla chips, when calling the restaurant we spoke with a man who told us that ‘they are nachos’ and ‘you’ve only paid like £2 for them in a meal deal anyway’ irrelevant when advertising nachos you don’t expect a tray of tortilla chips to arrive and to speak with someone to query this who seems they just want to battle.

Service and food was excellent, only criticism is the dining space upstairs is a bit grim as it's basically the food prep area e.g. there was a plastic bag full of chopped cabbage and onions on a stool next to the table. The lady serving on Thursday 28th lunch time was a real credit to the business.

Great tasty place to eat. Staff nice, honest and proper way running bussines oriented. We got 2 burrito deal for 2 people. Really enjoyed it, got well stuffed. Will come back next time I am in Lancaster.

Firstly they put the wrong sauce on my partners loaded fries. Almost killed her off! Then it turned out they sent us a portion of raw churros that they tried to hide with an unnecessary amount of cinnamon sugar. I hate to judge but its not good when you call to complain and a child answers who can't even string a sentence together.

Food was not particularly unpleasant or disgusting, though our burritos were put together with very little care, craft or skill by the callow youth who served us. It tasted ok, and did not give me the s🤬🤬tz or anything nasty like that.... Floors were slippy, but no hazard signs evident. Toilet door didn't shut properly. Luckily, I only needed a slash. The whole place was rather depressing, shabby and grubby. It used to be fair enough a few years ago. Now it's gone to the dawgs, I'm afraid.

The food was great. The staircase leading upstairs was really slippy and greasy, dangerously so. I’d buy a take-out again but sitting in upstairs was a bit grim tbh with the greasy floor and dodgy aweful sounding speakers. Both an easy fix…

Always stop in when I have a chance, excellent food

Nipped in today for the first time and got a spicy chilli beef burrito, made to my specification by a lovely young lady. It was delicious, I'll definitely be going back next time I'm in Lancaster and feeling hungry. Top marks for everything, keep up the good work.

Normally the food is excellent. Today (Sunday) it was like the burritos had been made by an angry teenager and the chips had been reheated from the night before.

The staff extremely pleasant. Food was absolutely delicious

Ordered phone delivery, wanted to try something diffrent. Was really looking forward to it. But was very disappointed when it arrived it was stone cold. So had to put in the oven before eating it. Let’s hope we don’t get food poisoning. Delivery driver was very polite all considered .

I can't recommend this place enaugh. Not only the best burrito in town, but probably in the entire country. It's not the cheapest, but there are plenty of options. Depending on the side of your burrito, you can choose from a selection of fillings: chicken, beef, pork, jackfruit (veg). Choose one or mix of 2 types of beans and 2 types of rice. And a choice of additional fillings, which includes guacamole. They also have a selection of sauce: cool mayo, garlic mayo or the spicy one made with one of the spicest papers in the world! I recommend this place to any burroto lovers!

Best takeaway in Lancaster. Fully recommend. Great vegetarian options and great customisation options. The cheesy chips are incredible. My favourite filling is the pulled pork, though the chicken is also great.

Girl in counter was spraying cleaning product near food directly on counter next to open meat. They also brought in two plastic containers on top of the box of chips (uncovered) the bottom of the plastic containers were touching the chips. It was disgusting so we left immediately

Go Burrito is absolutely amazing. The burritos are out of this world. Really good value for money and the staff are awesome really friendly and great to chat to. Will be going again that's for sure. Been again and it's still amazing.

Eaten burritos all over the country and this is by some distance the best.

Great food and is value for money for sure. Definitely recommended. Vegetarian options are available, too.

Burritos, fries, natchos, mexican take away food done well. Prices are now quite expensive given the local choice of take away food. They have tunes playing quite loud sometimes which makes it difficult to hear when you order or talking to friends. They have the option to 'sit in' upstairs, basic but efficient. The WC needs to be kept on top of as it's not always very clean. I still go regularly, but not as often because of the price.

Great food and hygienically served by servers wearing blue gloves. It's a shame the young lad filling the chip tray and rice tray was doing so with his bare hands 🤢

Honestly the best Burrito place you'll ever find, I'm convinced there's nowhere better a million times better then the likes of Taco Bell and Zapista. Reasonably meal deal and the amount of food they give you is great, staff are lovely, patient and friendly. Favourite Takeaway in Lancaster

Probably my favourite takeaway in town. Always fresh and hot

When people are generally eating out less, dropping standards whilst raising prices probably isn't the wisest business strategy in the fast food game. My wife and kids thought their burritos were ok, but the chips, (yes one of the easiest things on the planet to cook,), were utterly revolting. The taste and texture was suspiciously like a mixture today's and yesterday's reheated. That said, at least there were 2 varieties, soggy as hell or tooth breaking hard, all in one box. So poorly seasoned, I have just drunk a pint of juice just to try and get the taste out of my mouth, but it's not working, and I didn't eat many, just enough to check that the whole box would would be best placed in the bin. Suffice to say anything else I tried to eat afterwards tasted like marginally chilli spiced cigarette ends. Might have just been an unfortunate one off.

Appalled by their poor customer service. Hour and a half waiting times and letting the phone ring when you try to complain. Spend your money better.

Was a time this place was really good. Times change I guess. Burrito filling been served cold to me twice now. Come on owner (new owner?), make Go Burrito great again.

A really good meal, the best I've had all year! The chips were lovely too

This £15 burrito was an absolute insult to Mexican food, filled with rice and pure flavourless mush that was indistinguishable from actual meat ..meant to have a range of chicken, pork, chorizo and beef chilli inside. 5% meat mush or so called meat then filled with a bulk of rice, slaw and guacamole. 0 stars … never again …

had a miserable experience here today, usually great but i have to say that the service and portions have worsened. the guy that served me was not hospitable and kept getting things wrong, i asked for pico and got crushed tortillas, i asked for chips and got tortilla chips, and got a pepsi even though i clearly asked for diet. his attitude made me so uncomfortable that i didn’t correct him. he made me feel like i was inconveniencing him by merely ordering food. and if i saw him working i definitely wouldn’t go in and waste my money on the incorrect order and poor customer service. the food itself is still great

Thought I would try something new, something different from the normal takeaway however I was nothing but disappointed with the food. The portion size was terrible considering the cost of the burrito. I had the chilli steak, rice, beans, lettuce and sour cream but it all had no flavour whatsoever just spice/chilli and that was it. Delivery time was good but the food itself I won't be going back again. Stale rice and nachos, I definitely am not a fan. Should be ashamed about being a cook here with the poor quality of food that is served. Unfortunately I can't give 1/2 a star so a generous 1 star from me.

Food was vile and half the order was missing. Number doesn't even work to ring and speak to someone and complain. Massively gone down hill recently. No wonder the Morecambe shop shut. The image attached was meant to be a large naked go burrito. Just got this little bowl of slop. Disgusting and vile. Would not order from this place anymore.

Go Burrito? More like No Burrito. My friend and I are tourists visiting Lancaster from France. For our last night in town we wanted something nice but quick to take home as it was below freezing outside. That’s when we found Go Burrito on google maps, with a generous 4 and a half star review. As we walked in, we were passively disturbed by the food on the counter not looking fresh at all, as if it were made long before being served and was just sitting there getting stale for hours, maybe even days. Due to the miraculously high ratings, and the fact that it was getting late and very cold, we decided to go against our will and ordered our food. The process of ordering the burrito was illogical, and confusing due to the amount of random condiment varieties scattered around, and the fact that they don’t have ketchup for the chips, instead you have to choose a burrito sauce for it. In addition, we didn’t even have the choice of eating inside the restaurant, as when we asked the employee for a reason, he just responded with “the upstairs is a mess at the moment.” Let’s just say that the wrap tasted exactly how it looked, stale and not fresh whatsoever. The meat was very salty and some grains of rice were as hard as a rock. Chips didn’t look fresh either, and neither did the sauce. My friend’s chips were as hard as ice. I can not fathom why this place has such high ratings, my only guess is that it went downhill recently. To be avoided, unless it massively turns around. I will not be back.

Love this place to bits! Only place to get a decent burritos. I drive from Blackpool to Lancaster just for these.

They need to sort out portion sizes. The staff seem to think that a large burrito is exactly the same size as a medium. This always happens to me and my friends, whenever we visit. Large = two scoops of meat, more veg etc. Sort it out Go Burrito.

Loved it! Delicious food, friendly staff and the chips were lush

We got a order that was a lot of money it came cold and looked like it had been dropped on the floor and then put back in its tubs we ordered nachos that didn’t come chips came loaded nachos that come with no stuff on just plain nachos so I rung up and all they said was sorry not how problem u will have to message u er eat so we are never going there again

I love Go Burrito and have been going for years. Hence why it’s taken so long for me to write this review, but after 3 terrible deliveries, I think it’s only fair that this business is held accountable!! Tonight we ordered, waited over an hour, for the delivery company to mark it as delivered when it was clearly not. Once i’d rang Go Burrito, they basically admitted that they’d probably given our order away to a complete stranger? And then continued to place all the blame on Uber Eats. I order food through Uber Eats often, and have never had so many issues compared to when I order off Go Burrito. When i’ve ordered precious the food has arrived (eventually) but have been completely wrong. Think they need to train their employees better and/or hire people with a bit of common sense. unfortunately won’t be ordering from here anymore

Ordered on Uber Eats and wish I hadn’t bothered. Order took over 2.5hrs to be delivered. I spoke to a girl at GoBurrito who said it was an issue with the Uber Eats driver, but my food would be freshly cooked before it was sent out. When it finally arrived, all the food was freezing cold, burrito fillings wrong, nachos had no toppings, fries were missing. Absolute waste of time, lying incompetent staff.

food was terrible and very pricey

Always go here absolutely banging food

I'm a lover of Mexican food. This place was easy to find, literary across the road from St Nics carpark entrance. The girl serving was friendly enough. Although we felt her lack of passion in the put together of our burritos. Maybe it was just a bad day for her. The place it's self was maybe lacking some storage as there were boxes cluttering the space just inside the door, again at the bottom of the stairs. Plenty enough seating for about 20 people upstairs, also where the food prep happens. The food was of quite a reasonable quality and quite reasonably priced. We would definitely eat here again. We just felt a little tidy up and attention to detail here and there wouldn't be a bad thing. All in all, a good eating experience.

Absolutely incredible. I wish this place existed everywhere. Please can they open their next one in Brighton because I want one of the Burritos. Every. Single. Day. If you don't want a Burrito the Carnivore Fries are where it's at.

Food has always been decent but the cleanliness in upstairs eating area leaves a bit to be desired.

Really good food and is good price I definitely recommend people to go here

Used to be my go to spot but it’s definitely not as good as it used to be

This is a review for the Morecambe Go Burrito! I'm still waiting for a £20 voucher from the Manager, Sophie!!! I visited with my friend for her birthday 🥳🎉 on the 21st March !! We were so oooo looking forward to it as love 💗 Mexican 🌮🌯🌮🌯 We were served my a young man who had nil interest in his work! We are both vegetarian, we asked for a Mexicano We received chips, insipid and tasteless cheese 🧀 sauce, a minute portion of refried bean, guacamole 🥑 and sour cream!!!! I asked where the burrito was! he said we should have asked for one!!!!!! We then got charged £12.90 for a glorified portion of chips! I spoke to Sophie and she immediately said I'll post a gift voucher through your letterbox as I'm coming through to Morecambe! Two months on and no oOoOO gift voucher!! We were hoping to use it in Lancaster as the reviews look better!! Oh and dirty tables and nil atmosphere and thoroughly disappointing

Got our whole order wrong and it wasn’t cheap either! Bought the orders back and were faced with an arrogant reception from the young lad who had a stinking attitude. Such a shame but we won’t be back again due to the way our order, their mistake was dealt with!

Amazing burittos! Build exactly what you want from the rice and beans right through to the toppings and dressings. If ever we go to Lancaster Go Burrito is on our schedule. The burittos are huge - great value for money, but not so big you can't smuggle them into the cinema and avoid paying totally insane prices for a snack! 😃

Absolutely amazing service, extremely fast delivery. They sent a note and added extra fries as the partners order was quite small and he hadn’t updated his mobile number so they couldn’t get through. Went above and beyond. My naked burrito bowl delicious as ever.

Used to be amazing but I won't be going any more. The portions are now very small, more expensive and not as nice. The chips were so solid when I last went that they were almost inedible. I'll not be coming back, big shame as it used to be my favourite takeaway in Lancaster.

This is not a review for the Lancaster store this is for the one in Morecambe, the food was dry and looked like it had been left out for days, the refried beans were so dry, the 3 bean chilli was the same, the tables were dirty and we had to clean them ourselves, I will not use the Morecambe branch again. It’s absolutely night and day between the Lancaster store and the Morecambe one, if the owners want this shop to stay open they need to invest in some training in the Morecambe store as the food and the service was absolutely appalling - go burrito go sort this out!!!!

Burrito was nice but if you want the full Mexican experience with food poisioning it’s probably the place to go. Truly disgusting levels of cleanliness. Makes me wonder how clean cooking surfaces are. I saw one of the staff dipping her hand in the chips heat tray to grab a few and shoved them in her mouth. The parts of the kitchen that were visible are gross. The toilet was pretty minglng too. Sorry this isn’t good enough. I don’t like to do down a local business but they need to get a grip of their standards before someone is made unwell. Honestly the food is good really but I was seriously put off after seeing the filth.

Fantastic as always staff are great

The meat (beef and chicken) and the cheese sauce in both burritos were incredibly salty, there were parts we actually had to spit out as they were inedible. The nachos were also very soggy as soon as we received them

If you’re looking for a spicy burrito that packs a punch, I ask you to visit this place. The burritos are huge and the cajun fries can’t be beat! The service is a little slow but the staff are nice enough. I will definitely be eating here again!

Have visited Morecambe branch 4/5 times lately. Food is reasonable cheap food, excellent location. The main issue is staff, as it's very labour intensive a surly youth adds nothing to the experience. A smile and a friendly manner goes a long way!

Kevin at the new Go burrito in Morecambe is an absolute legend. Full of energy and the food was fantastic.

This place is amazing. Looks great inside and very clean . The food was hot and fresh. The chips are amazing. They also serve beer and cider in their meal deals. Got a burrito, fries and a beer for £10 how can you get better than that? 👌🏻

Amazing, I got the American Hot nachos twice now and just wow, they are bloody delicious. Decent portion and a generous amount of topping. The guy who serverd me what polite and friendly, I asked for it to be as hot as possible and he recommended hot sriracha and devils breath sauce together which was 10/10

Absolutely woeful, not a brain cell between the staff. Looks like a teenage doss house, rather than a business. Cold burritos, cold chips and a warm can of Fanta. Definitely will not be returning. If I could put less than one star. I would. Avoid at all costs.

Unfortunately didn't get to taste the food as the music was so loud it was uncomfortable I would liken it to a nightclub. A shame really as I was looking forward to tasting the food

Absolutely love this place. Full of flavour, great portions sizes and good deals.

Delicious and inexpensive given the quality of the food, sit upstairs and enjoy the view!

Lovely food and very reasonably priced

Tasty and big burrito 🌯 highly recommended. Friends order American hot fires and was good as well. I couldn't find menu online and also some small details were influenced to four stars. I apply photos with menu and prizes.

Ordered to collect, when we arrived we said we were here to collect, we were told to join the queue. When it was finally our turn, we were told we should have walked right in..which we originally did, our food had gone cold so the staff remade some of it. It was one of our weekly spots, but it's dropped off our list of go to places now.

Amazing! So tasty. I am not a fan of spicy food so I choose mild things and they still make it tasty.

We ordered delivery with burritos starters and beer. Delivery was prompt but the beer was missing. Nachos salad etc were all in one tray as a congealed mess looking terrible. Nachos were soggy. Starters were ok but not well presented. Burritos were also ok but for 34.- this was a disappointing experience. For a tiny bit more money you can have lovely tapas at Casa Pepe. For less money you could have pizza and gatlic bread from Don Luca. Overall would not recommend

Whomever was making the burritos between 8 and 10pm tonight needs to make them all the time - finally a worthy burrito! Spicy and fresh, perfectly Mexican, finally an authentic burrito from Go Burrito

Great food, good atmosphere and staff very friendly.

Wow! Absolutely delicious! Love this place, it's awesome! Xxx

Excellent, no eat in at the moment but the burrito was great and well priced

On Thursday lunchtime I came in and was served by a lady named Abbie she was so kind and welcoming and talked me through the menu options and provided me with excellent service! Will definitely be back! Great food, perfect cheese sauce, thank you🥰

Great taste and prompt order for pick up

I order from here nearly every week as its usually the best. I'm not sure if they have staffing issues or have changed hands but the last 2 orders haven't been up to normal standards. Missed items on our order the last 2 times. We ordered at 5pm tonight, the delivery came and it was a totally different order so i rang them and it took another 1 and a half hour for the original order to come, with missing items and the food cold and the presentation was dire. Whilst waiting for the original order I phoned the shop and the girl that answered didn't seem bothered and really plazay. Its a shame as this was my favourite takeaway in lancaster. First times a mistake 2nd time is a habit. The food tonight wasn't even eatable.

Just had this delivered a hour late no chips delivered, burnt to a crisp, ribs are awful and dry to the bone. Can tell it's been sat on a hot plate for a hour. Stated wanted a full refunded, awaiting a call from the manager

It’s taken me 8 years to find somewhere compatible to San Diego for burritos. Today was a good day; my first visit to Go Burrito on our way home from holiday. Went for the large carnitas burrito - the BBQ slaw was AMAZING, as was the combo of sour cream, sweet hot sauce and Sandiego Revenge. Only downside was that jalapeños were classed as an extra, which is the only place I’ve seen charge for this. Oh, and pack more napkins into the bag please! My lap was a disaster zone.

I was there when this place opened and I recall all the students went crazy for it. Having not been exposed to burritos before the concept of mexican subway (build your own) was spectacular. I have now travelled the world, visited many burrito bars in many places however GoBurrito remained in my view the best. This weekend I had the opportunity to return to Lancaster and test my theory.. ... I was not disappointed in the slightest! Incredibly fast service, plentiful portions, unbelievable value and honestly the most flavour from the meat and spicy rice! Hopefully it won't be another 8 years before I have another but if it is, it will still be worth the wait!

Placed a order and was told 60 minutes. 2 and a half hours now and food still not arrived. Just rung them and the girl who answered the phone said we'll it is what it is we have been very busy today. Appauling customer service. Won't be ordering from here again

My Burrito was excellent. Very tasty and filling. I got the small one. Chips just had a bit to much salt and music was to loud. I couldn't hear what was being said. It's would have been 5 stars for the Burrito alone.