Gills Pizza & Fish Bar in Newcastle upon Tyne

ITS GOT NEW MANGERS IN NOW THE FOOD IS FANTASTIC FRESH...

As long as new management started Food is excellent staff are friendly quality and quantity are perfect highly recommended

Disgusting behaviour and charged me 50 p extra when I bought small fish and chips and waited 20 minutes. Didn't told me its an extra charge and asked me to pay at the end for that when i had food on my hand. Disgusting.. I would avoid tk place any order there.

Awful food thick of greasewill not order from there again

Ordered a large parmo wrap with bean sauce they called saying they didn't have it and suggested gravy told them I didn't want gravy on a parmo called them to complain as they put gravy on it they were very rude not letting me speak and swearing at me down the phone not great customer service will not use again as the food wasn't upto much aswell

I ordered chicken nuggets and chips and they looked nothing like the picture on just eat. Not even chippy chips! I had also ordered cheesy chips and bolegnase and it stunk! There was oil every where and there was a pool of it and the bottom of the tray. Only had 3 bites and it was horrid. Today now I’ve had diarrhoea because of it.

Placed a order online and missed a portion of chips off the order I called to get let them know and was screamed at down the phone very rude and customer service was disgusting won’t be going back

Ordered 2 cod and chips and kids cod bite meal, that was not cod it was mainly brown meat and tasted like water, the chips were nice but will never order from here again

It's getting worse I keep trying to give chances as they do have the odd good day but pizza isn't as nice as it once was It's very greasy Then i called forward and ordered ahead Waited 15 mins for collection and they hadn't even started my order The venue is really dirty too

Ordered fish chip peas and a bottle of pop through just eat . Time of delivery given 21:10 to 21:30 food arrived 20:50 . Very quick delivery. Food was hot and very nice and was a very nice piece of fish the batter was not greasy and the chips was spot on 5 stars will deffo order again when I'm up this way .

The food is excellent and hot whenever I order from justeat. This is a takeaway.

Ordered through just eat and had the order accepted with estimated delivery of 30-45 minutes, an hour after I ordered I chased up with Just Eat as I couldn’t get hold of the shop and as I was on hold with them it comes through that it had been cancelled as the restaurant was unable to fulfil the order.

The food is delicious, but they keep giving me 3-5 nuggets instead of 8, and their chip sizes are small.

I was just parked outside been once before Nice food good deals and friendly bloke

like the other fella says. this has new staff and new owners. I'll admit I stopped going about a year ago.. but I've since been 3 times and found the food good.. doesn't cost a weeks wage either like I've found with a couple of the other gills. especially wallsend🙈 but give it a try you might be happily superised... infact I'm getting one tonight dona meat chips with the best chilli we've ever had from any where... FACT👌👌

The other reviews here seem to be giving one stars for what seems no reasons.The reviews are old and the owners have changed and the food is good compared to other chippies around the area.The service is decent and the people who work there seem nice.The chips are thick and they give you a lot for what you pay for.All the items on the menu which i've ordered have been delicious so far especially the wraps and cheeseburgers and if your going to order from there try their chili sauce it’s probably the best thing on the menu.

Horrible never tasted a pizza base like this before the cheese had funny taste the chips were mankie black and cold tasted like yesterday's all in all complete waste of money will never order again from here and certainly not recommend to anyone just discusting food

Disgusting will not get food again from here especially the kebab wraps greasy and came freezing cold and was over charged

Food came within 25 minutes and it was still steamy hot. Lovely food wil order again alos deliver lady was kind and polite :)

Love the kebabs from here delivery is always spot on and really good potions

Very nice better than before and clean but the kebab is terrible let me tell you that only the chicken 🐔 is the best on menu but make shore you get good one Cooke trough and the chips 🍟 omg no no!!! but anyways they are just opened the shop so hopefully they will improve for example the chips and the chilli source andd much more like the front when customers comes in it's not inviting let me tell you that much. could be better but that is all on the manager

Absolutely disappointed in the meal which has just been delivered I will never have a meal from this company again in ordering I asked for batter the man said we have none but would put some in as my family won't eat it if theses none no batter was put on even though I paid for it via online I rang the shop to ask for batter still none also the chips looked and smelt microwaved totally disappointed and will not be leaving this unresolved

So let me just paint you a small picture. I started the day by going to McDonald’s before work. To be greeted with 2x free coffees. The guy didn’t want my tokens so I thought great. Then I went again this time with 5x and to my avail he still didn’t not want my tokens. So I am currently 7 free coffees deep. After a gruelling 12 hour shift I ordered from what I thought to be a delectable little place called gills fish bar, I ordered a kebab with chicken and chips with curry sauce. So I hear the knock knock. I rush to the door barely holding my anticipation for this meal, the driver hands me what I assume to be a garlic bread as well. I am absolutely delighted must be the last stop or something. So I open the box to find a 12” vegetarian pizza and I could only gasp at the monstrosity that stood before me I was puzzled there’s so many more things in the world I’d rather have. But I thought well you know it was free (as you can see I hit three strikes, luck comes in threes) so I had a slice of this sweet corn and mushroom with onion and and pepper pizza. I found half a pepperoni slice. Like someone there thought this was some sort of sick joke, no other pepperoni could be seen. I then proceed to hear another knock knock. I check the door and it’s a delivery driver. He then starts to blame me and beg me for money saying I’m required to pay for his mistake (Aka the pizza) he’s at my door for 5 minutes still begging, saying how he is only a mere delivery driver and the orders he had confused him. Still not entirely sure this this is my fault. So Im tired and tired of the begging, giving him £5 which I was very reluctant to give him bearing in mind the pizza was not vegan like he insisted and it was an absolute monster in a box. Now I have ordered gills fish bar 3x in the last week and a bit due to my long shifts. No longer shall I order from here. Infact i will probably tell everyone to avoid this place, never in my life have I ever been so disrespected and never mind blamed for another’s mistake. And then demanding money at my door at 11 o clock at night. Absolute joke. And the pizza was a 3/10. So who ever ordered it. I saved you a complaint. But I would avoid like the plague the service is absolutely horrendous, so while awaiting a call from a manager they actually got the delivery driver to call me and argue. Now if you work in customer service you’ll know that the customer is always right. And if not refer back to that rule. How ever I was completely right. Which lets face it is very poor and never did get a call from the manager in the end. Abysmal is all I can say.

Top class takeaway. The 1/2 pounder and chip are mint. And the pizzas are mint.

Cheesey pizza out of this world x

I was very dissapointed with what i got last night. Fair enough it was about 10:35 ish and they were probably ready to close as they was mopping the flooor but it still doesnt mean they can sell stone cold curry sause. They obviously put it in the fridge and are going to use it the next day and reheat it. Absolutley disgusting. Not going back.

Went downhill after lahkvear signh left a while ago

Very slow quite arrogant staff produce not the best

his chip shop has went right downhill it used to be beautiful? the chips 🍟 and batter now have a horrible taste like there cooked in dirty oil you can smell it before you even open the box it’s disgusting my daughter used to love gravy and chips but won’t get it anymore because of the dirty oil taste. (CLEAN FRYER MORE OFTEN) I used to get the shish kebabs which were lovely but then they decided to take it off the menu because it was to expensive? You’ve lost a lot of orders from us because I have to go elsewhere for shish. The chicken kebabs are ok a little dry for my liking but some people might like that the burgers are beautiful and tasty but buns could be fresher I got one once and burger fell apart because of rock solid bun the Donna meat it actually quite nice it I had to go there that’s what I’d get because can’t deal with dirty oil taste! Garlic and chilli 🌶 are the best around!!!

Expensive and gravy is like water wouldn't order again.

Used to order from here around 6 times a month in my prime (at around £18 a pop, which isn't cheap) - now I avoid it altogether. The last three times I have ordered there have been issues with delivery times (waiting 2 hours 15 min), food quality (turning up cold) and now they just decline my order instantly. I assume it's because I've had to ring up the last three times I've ordered with issues that THEY have created. You can get a lot more food, at a much higher quality, in a much quicker time, for a lot less money. I'm not a fussy person whatsoever - but this place is truly awful. I'd think twice before ordering from here, especially if you want to eat within 2 hours of ordering the food. Jordan.

Nice food and the staff are so friendly.

Great customer service and the food is wide ranging and very delicious.

Nice fish and chips. Staff seem to be more interested in the delivery side of the business.

Disgusting the chips taste like smelly oil the man that runs the place always looks disgusting and needs a wash!!!

Big portions quick delivery food very nice

Best kebab and chips on earth! So much better than its sister shop on chillingham road love this place