Based on 2.607 opinions finded in 2 websites
Based on 2.607 opinions finded in 2 websites
Nº 143 in 338 in St Edmundsbury
Nº 3 of 3 Thai in St Edmundsbury
Opinions
Once again 5 star, polite, prompt service and excellent food.
Christine BEVINGTON . 2024-11-06
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A perfect dining spot for those looking to enjoy an authentic and warm Thai dining experience. Recently visited with my honey and the cozy ambiance combined with attentive service made it an evening to remember. Each dish was beautifully presented, with fresh ingredients that burst with flavour. highly recommend papaya salad, that’s amazing 😻 What made the evening special was the little details: the perfect pacing of the meal, and the gentle, romantic background music that let us share laughs and conversation without feeling rushed.
Angie PuPu . 2024-11-02
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Easy to book at short notice. We had sharing street food platter to start, followed by giant king prawn pad thai. Food was served hot and meal was entirely delicious! Staff were attentive and extremely polite, kindly helped when we upset our drinks!! Quote from my Grandad - “that was worth every penny”!
Millie Findlay . 2024-10-30
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Delicious food, great service and a lovely atmosphere. Went here for our 21st Anniversary meal. As we walked through the restaurant, there was a large party celebtating a 21st birthday. We pointed out the significance to each other and the lady showing us to our table. At the end of the meal, they brought out a plate with a couple of mini desserts, with Happy Anniversary written on the plate. It was such a lovely and unexpected gesture, we were really touched. Will definitely return!
Beverley Thomas . 2024-10-28
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We went on a Sunday around 4pm, which meant we could use the lunch menu. We had the tapas and friends had the meal plate deal. I thought the food was very good and the lamb curry was top draw. My only issue was the automatic service charge which was nearly £9. Hence the 4 stars
Thomas Jenkins . 2024-10-27
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My food (massaman) was lovely however my girlfriend got food poisoning that night and was very ill from we suspect the prawns. Have never had an issue before though.
James Walker . 2024-10-17
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No, no, no, no, no. Chose from the lunch menu. The curry was pretty much a flavoured vegetable stew the prawn a very small one cut in half and the jasmine rice was simply boiled white rice that had never seen jasmine in its life. Staff didn't seem bothered and even tried to clear the table while we were still eating. In summary, very poor food, poor service and over priced, the very opposite of what a meal should be.
rev d . 2024-10-15
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We visited on our Wedding Anniversary before a Theatre visit. I was very impressed with their knowledge of allergies as I am GF and DF, it’s not always easy for me to choose from a menu but it was exceptionally easy for which I was grateful. Not the cheapest meal but the food and service was worth every penny. Thank you and we will be back.
Helena 1905 . 2024-10-13
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Incredible atmosphere and great food!
Devan Skeem . 2024-10-03
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This is a long over due review. I would have loved to give this review a 5 star but in the 28th of September we had made a booking for dinner, the manager didn’t greet us for around 15 minutes we told her we had a reservation and then she had proceeded to disappear for a further 5 not informing us of what happened. The food was not bad but not good. The only thing that made us somewhat pleased was the waiting staff and their speed and efficiency. Our Waiter (Dominic) was very kind and friendly and helped me and my husband navigate the menu ( as I had forgot my glasses at home) the only reason why the service wasn’t 5 star was because of the manager.
Susan Frank . 2024-10-01
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Enjoyed a Birthday Lunch out at the Giggling Squid in Bury ST Edmunds and it didn't disappoint! Fabulous food, attentive service and great value.
Allison B . 2024-09-27
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A wonderful way to taste Thai food and do it in a pretty and unusually decorative surroundings. Excellent service but the food can be of a slightly higher quality to make this place even more desirable.
Lora Dimitrova . 2024-09-27
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This was a truly fantastic gastro experience from walking in to the restaurant the bright and funky decor was taken out for birthday lunch by mother-in-law who had discovered the "Giggling Squid" a few months ago. They have a fantastic dietary app using your smartphone and QR code system once you know how to use it could have done with a littke more instructions. myself been gluten free. The service by the well turned out staff was amazing frendly and helpful giving us a little tweak with the of the dietary app we all had the lunch time tapas options with a drink. I personally had Feasting Set. Chicken Green Curry, Chicken Satay, Mixed Vegetable Stir Fry, Jasmine Rice. And a regular coke a cola. It came out beautifully displayed on a stunning 4 way devided plate to separate the dishes, The Chicken Green Curry, was fantastic the flavor and texture where delicious, the Jasmine Rice was perfectly cooked light and fluffy i enjoyed spooning the rice in to the curry bowl and in to the Mixed Vegetable Stir Fry, soaking up all the fantastic flavorsome broths. polished off with the succulent Chicken Satay on a bed of Satay sauce the whole experience was truly fantastic would honestly tell anyone to try out this lunch time treat and all for a truly amazing pocket frendly price 4 of us had a lovely lunch time treat of drink and tummy filling food for under £80 in this economic market this is amazing I was stuffed and left feeling happy as where all our party will definitely be back for more it would be rude not to be thanks guys.
Jay House . 2024-09-24
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Myself and my partner are very fond and regular customers at the giggling squid, every time we visit, we are greeted with a lovely professional manner my the manger Joe and his waiting staff. We both went for lunch and my partner enjoyed the selection from the tapas menu and went for the crispy chicken, squid and beef and I had from the main menu there gorgeous and delicious dish pan Thai. The food is always lovely presented, hot and spectacular we both highly recommend. And our server Don was very experienced with the menu and wine list. The atmosphere is lovely, decor and definitely lives up to its expectations with the food. Will we be seeing you soon! Lyndsey and Jason
Lyndsey N . 2024-09-16
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Great food. Slow service. Too noisy.
Sarah Ellis . 2024-09-08
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Great food. Slow service. Too noisy.
Sarah Ellis . 2024-09-08
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We have been in this restaurant several times and always enjoy the food and atmosphere The staff are extremely friendly and we always feel welcome The food tonight was as wonderful as ever and the service first class We can’t wait to get back - despite being extremely busy tonight the whole experience was fantastic Special thanks to Joe and George for making our night special Can’t recommend this place anymore - authentic,friendly,great service and a superb place to enjoy a meal out
Crispy Duck . 2024-09-07
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We have been in this restaurant several times and always enjoy the food and atmosphere The staff are extremely friendly and we always feel welcome The food tonight was as wonderful as ever and the service first class We can’t wait to get back - despite being extremely busy tonight the whole experience was fantastic Special thanks to Joe and George for making our night special Can’t recommend this place anymore - authentic,friendly,great service and a superb place to enjoy a meal out
Crispy Duck . 2024-09-07
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Great food, lovely decor & great service - would recommend
Bex. C . 2024-09-04
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We regularly eat at the Giggling Squid and thoroughly enjoy it excellent quality of food great value and exceptionally helpful knowledgeable and friendly staff . Our last visit on 30 August was unbelievable. The food was even better than normally if that is possible. Whatever you have on the menu be sure flavours will explode in your mouth. Back again soon!!
BARRIE S . 2024-09-02
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Gorgeous Thai Food, packed with flavour and fabulous cocktails in the centre of the beautiful town of Bury St Edmonds!
Jo Baylay . 2024-09-02
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This is an amazing restaurant both in appearance and in substance. Go here!!
Real Restaurant Inspector . 2024-08-27
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A very nice lunch, with good service.
hilary glegg . 2024-08-17
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Absolutely amazing food lovely atmosphere staff very amazing thank you George for your hospitality many Thanks 10 out of 10 5 ⭐️
casey davies . 2024-08-16
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Great food, excellent service.👍
Pauline Perry . 2024-08-11
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Edit: 11 Aug 24. What the heck happened to this place. Oh my god… I had the worst Penang curry I’ve ever had in my life. It didn’t even taste like a Thai food. They used to be so good. But now their prices are way up but their food quality has gone down so much! I’m genuinely curious as to what happened to this place. Giggling squid is lucky that they are the only Thai option in town. Even then, I would rather not had Thai and get something else for better price and quality.
D J . 2024-08-11
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Lovely service food was amazing! Particularly enjoyed the wings and thai salad, they were lovely. Dessert and coffee were lovelt too. Cannot fault
Erin cooper . 2024-08-10
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Everything was perfect, delicious and generous Thai cuisine
Christian . 2024-08-08
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A long overdue review. Went here a couple of months ago. It is a great place to eat delicious food. The food was so delicious that it gave me memories of this restaurant and had to finally write a review. If I am ever in the area, I would definitely come back here again.
Kevin Funes . 2024-07-30
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Food is really bad here, the Thai green curry sauce has a powdery texture and was very bland. The satay chicken was really dry, almost like it had been reheated in a microwave. The vegetable stir fry was carrots, bean shoots and cabbage in oily brown sauce. The people working in there are nice but the food is a big let down.
Laurence Paynter . 2024-07-28
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Me and my wife had a rare child free afternoon and were in the area so decided to pop into the Giggling Squid, we were welcomed in by lovely staff members. The decor was great! We had the ‘street food starter for two’ which was very tasty, followed by the butterfly king prawn pad Thai which was excellent. We both had all the mock tails on the menu, which were well made and tasted great. Overall, great experience and will definitely return!
James Hazelwood . 2024-07-20
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Not a single smile from staff, ordered some food but wrongly delivered dishes. Even when food was right they still didn't know which dish is what. I was given some mushrooms instead of seafood but it was called "spicy seafood" by a waitress. Nobody ordered any "spicy seafood' but it was the only meal with a word seafood in it's name so I took it to find out that's something wrong with it. Lucky us manager spotted what is going on and took control over the chaos. I got what I have ordered but six mussels on a plate and two already empty, all cold. Rest of it was extremely salty and more breadcrumbs than anything else. It could be a piece of wood and it wouldn't make any difference to taste. Coconut rice but not cooked in coconut milk, just some milk on top. Very small tables, not enough space for a bigger group of people, like 5 people crowded around 3 people table. £20 of service charge was like a final penalty. When we almost finished we have been asked like 10 times "Did you finish ? Did you finish ?" clearly giving us signs go away and empty the tables for next customers coming. At the end a waitress just put a bill on our table saying nothing. Very rude. Lucky us that we didn't order any deserts because we would need to take away :-). We were not told that there is a limit of time we can spend there. But I never was in a situation when you limited on time in a restaurant and you are not told about it. How you can enjoy your time ? The first and last visit. Wasted time. Not a single person from a group of 10 people really enjoyed it. One of my friends ordered two dishes after she found that the first meal is below her standards and the second one wasn't any better so she had to leave the place hungry.
Kelly Rosel . 2024-07-16
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Very friendly staff and lovely Thai food. We went for the lunch time tapas menu so we could try various items, all great.
Ross Galvin . 2024-07-15
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Absolutely nothing bad to say about the atmosphere or the service, it is a very nice and pleasant restaurant with a very lovely and dedicated staff. Very nice cocktails too. I was just disappointed with the food which I found tasteless and overpriced. I might be used to tastier more flavoured Thai food, I don’t know but I felt ripped off for some very non tasty food. It was a little bit of a shame as I was recommended this place by people.
Emilie A . 2024-07-09
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The atmosphere is appalling, loud music everywhere that l can’t even hear myself. Food overpriced and overrated, not quite authentic with not enough Thai herbs. On the top of this, service price is also included with no warning before paying. l stopped going there because l have peanut allergy and most Thai food contain peanuts and though they say that l have food without peanut but l don’t want the risk of peanut exposures.
Khim Tan . 2024-07-09
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Very nice restaurant, tasty food, perfect for families or couples. Staff are professional.
Laetitia s . 2024-07-06
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Hard to find the chicken in my Thai green, my main arrived significantly later than the others dining with me. Not as nice as I remembered.
Carolyn Nilsen . 2024-07-03
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Had a wonderful evening, food was exceptional, service was first class, would 100% recommend. Thank you for a great night.
David Bartlett . 2024-07-02
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The children took me out for Father's Day. I had a wonderful time there, and the staff was very friendly and attentive. The service was excellent.
Delton Prins . 2024-06-24
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The food was good. However, I came here to celebrate my friends birthday.. They were handed a dessert which they did not ask for, and were then charged for it. This should not be allowed.. if it’s their birthday and they were ‘given’ a dessert, it should definitely have not been added to the bill. Especially when they didn’t ask for it. It put a damper on their birthday. Also there was an extra gratuity charge added to the bill. Not impressed!
Sabrina vahidi . 2024-06-22
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I enjoyed the meal and the service was excellent, but disappointed to spot that the default service charge added to the bill was only 8%. That's the lowest I've ever seen and it's really inadequate. 10% should be the absolute minimum, and 12.5% is the going rate these days. Value your staff more.
Matt Calvert . 2024-06-20
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Service much better than another Giggling Squid that we have visited. More like their normal service. Food very good.
Alan Wardle . 2024-06-15
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First time, won’t be our last. Absolutely thrilled and satisfied with the food and service. 11/10 we will be back.
Dave Thomas . 2024-06-09
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Food was nice and really enjoyable. staff were good.
Darcey Green . 2024-06-04
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Had a great meal here, the penang curry was superb. The glass of malbec was one of the best I have had! Lovely staff and great vibe. A very pleasant experience. Will visit again when in Bury St Edmunds.
Caz L . 2024-05-27
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Delicious food in a,very pretty restaurant. Staff lovely and super helpful
Lynne Fox . 2024-05-27
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Really nice meal. Good efficient service. Nice to eat in a chain that delivers and feels authentic
David Debono . 2024-05-22
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Lovely restaurant! Tasty food, great selection!
Louise Hamilton . 2024-05-17
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The food was very good. The service and atmosphere were also good. I would definitely go again.
Daniel C . 2024-05-15
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The staff was friendly and the food was perfectly cooked to perfection ♥️ Will visit again
Romia Sarah . 2024-05-07
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Delicious food, authentic and plenty of it. Friendly and attentive waiting staff. Special shout out to Jack, our server for the evening. Exceptional.
Julia Merrill . 2024-05-06
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Nice decor and good service, but food underwhelming and tiny portions. The pad Thai was bland, the crispy squid was mostly batter with no squid and didn't taste of much. The duck and the pork cheek were decent, but quite small portions. Rice is not included with the main dish, and quite overpriced for the tiny bowl you get. Ours was overcooked and tasted as if warmed up.
D D . 2024-05-06
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Delicious food, I had the vegetable Spring rolls for starters and then the red thai curry with Jasmine rice. Great place and atmosphere.
Anouska . 2024-05-06
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George at the Giggling Squid Bury St Edmunds delivered commendable customer service. Despite our large group and the bustling atmosphere due to it being a bank holiday weekend, the food arrived quicker than anticipated. George ensured we were well taken care of throughout. And of course, the food was fantastic as usual. Thank you.
Hilda Adams . 2024-05-05
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Lovely food, could have been 5 stars if they didn’t take 20 minutes to serve sweet then ask us to leave because the next booking was ready, their own slow service caused this!
mark edwards . 2024-05-04
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Fantastic food and exceptional service. Easily the best place to eat in Bury St Edmund’s!
Charlie Newcombe . 2024-05-03
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Lovely food but shame soft drinks are so expensive.
mandy chapman . 2024-04-27
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We visited for an evening meal and the service was fine though they were busy. It’s a long narrow restaurant at the front so you feel that you are sat in a busy passageway at times. The tables are close together and if you’ve got loud neighbours like we had then conversation is tough. We thought it was expensive for what it was to be honest and we didn’t have an alcoholic drink so 2 starters and 2 mains cost over £70 by the time you factor in the discretionary service charge. Nice food but didn’t really do it for us I’m afraid.
Mike Thompson . 2024-04-23
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I came here for a family meal. The staff are very friendly and the food was great. There were some nice vegetarian options. Be cautious of the hole peppercorns in some of the dishes, though, as you will get a nasty surprise if any are hidden in your mouthful of food . The food was amazing, though and other than that I can't fault it.
dawn of the dread uk . 2024-04-21
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Wow, just discovered The Giggling Squid and so I glad I did. I still have most of the menu to sample but what I have had so far has been exceptionally good.
Simon's Fishing, diving and more!! . 2024-04-16
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Thai Green Curry - AMAZING! The waitress, Klaudia was very attentive and made the dining experience perfect. Would highly recommend.
Silas Teixeira . 2024-04-16
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Tasty food in lovely place, thank you
Anna G . 2024-04-13
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very friendly and good service, was able to take away the leftovers of my food in a takeaway box. overall good experience and lovely atmosphere
Gwen Brown . 2024-04-11
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Delivered quickly and the food was as great as in the restaurant. The duck confit is amazing
James Strang . 2024-04-07
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Great service, food, and always a warm welcome Many thanks x
Nige Newman . 2024-04-07
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Wonderful modern Thai restaurant with a twist.
Andrew Bailey (Andorfett) . 2024-03-29
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Very relaxed, spacious, attentive service and such a tasty varied menu.
Sarah Gillett . 2024-03-24
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Fantastic everytime! Salt and pepper squid and pork cheeks 10/10
Sharon Rowland . 2024-03-24
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The food is so flavoursome, never a dull dish worth every penny.
peter reed . 2024-03-12
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Absolutely outstanding food..so flavourful and delicious.. have always heard good reviews and we were certainly not disappointed..everything from the food…cocktails and the service was amazing.
nazwaz2018 . 2024-03-11
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Great place, delicious food but after 1hr and 45 mins and we'd only had our starters. Was a real shame as not everyone at the table ordered a starter so they were absolutely starving by the time the food arrived. Good is amazing though.
Natalie Hanlon . 2024-03-10
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The squid kept on giggling and never disappoint. We don’t live near one but when on holiday and if there’s one, we will always eat there. Love the king prawn pad Thai. Just wish I have a bigger stomach so I can eat more dishes 😂
With Love and Light Hand Bound Books . 2024-03-10
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Great menu and so many tasty dishes.
Alan Griffiths . 2024-03-09
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My friend and I got food poisoning from them, we complained and asked for a refund but after a month long investigation, they denied they did anything wrong and offered us a voucher instead. Will not be returning. Bad food hygiene and awful customer service.
Olivia B . 2024-03-09
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Gave me and my friend food poisoning, took a month to investigate it then said they did nothing wrong and refused to give us a full refund, offered us a voucher instead. We're obviously not going back to the place that gave us food poisoning then came up with a rubbish report saying it wasn't them.
Olivia Brydon . 2024-03-09
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Enjoyed it here the food was nice. Seemed really busy for eat in and take away.
Alex Martin . 2024-03-09
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Food was very disappointing, didn't live up to the memnu description at all. My brother ordered the same meal as me and his arrived cold. They replaced and didnt charge, fair enough, but the quality of the food would prevent me returning again.
richardaA9179ZE . 2024-03-06
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Poor quality salty food. Delivered cold and replaced without charging. Harmony herbal tea very good .but food was poor and only taste was salt
MikeA15 . 2024-03-05
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Excellent food and staff. Have been here before and never disappointed. Had Salmon and it was cooked to perfection. The staff were superb and so friendly. They gave us recommendations too.
Debbie C . 2024-02-28
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Cannot fault the Giggling Squid Bury St Eds, arrived late, professional service, good choice of foods, tasty, if anything slightly to big portion sizes
J Lu . 2024-02-27
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Lovely food, lovely staff. Be going back again. Thank you..
Steve Smith . 2024-02-26
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I had been looking forward to a delicious night out with a friend - but left the venue very disappointed. I'd booked online a week prior to our Saturday evening meal on 24/02/24, but even though I had proof of the booking, the restaurant could not find my reservation and so we were kept waiting for 20 minutes by the open door, along with around 10 other people. Eventually a table was 'found' for us - as if they were doing my friend and I a favour! - and we finally looked forward to our food. What a terrible disappointment 😞 The shared starter platter Fisherman's Feast (£23.95) tasted of little except the deep-frying oil, and I could not distinguish the crab from the squid - it could have been anything encased in the batter - the only real taste coming from the fiery dipping sauces. The main courses were OK, but only OK, mediocre at best, and at £19.95 & £22.50 each, very overpriced for what was on the plate. A small shared bowl of Tom Yum fried rice was a rather tasteless brown stodge that neither of us enjoyed, although we were charged £4.75 for the privilege of experiencing this 'delight'. With 2 beers and one lemonade, the whole bill amounted to £96.69 - with a 10% service charge already included. The whole experience was so disappointing. Having visited Thailand several times and eaten delicious Thai food each time, what we ate last night in The Giggling Squid was about as far from authentic fresh Thai food as a McDonald's burger is from a Wagyu Beef fillet. Apart from the food being an immense disappointment, the restaurant was very busy & noisy, with diners crammed in far too close together, giving the place all the ambience of a school canteen. One last observation - if you are going to charge Central London prices in a provincial East Anglican town, your food had better be authentic and excellent. Sadly The Giggling Squid offers neither of these essentials. I will never go there again.
Delia S . 2024-02-25
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The food here is exquisite - the best Thai I've had in ages. It was a late lunch and I think it would have been better with some music on - lakcing a little in atmosphere
Mick Marsden . 2024-02-25
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Always great food and service, and a relaxing space to dine in.
Gill Poole . 2024-02-23
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A lovely first experience here. Decided to go at lunchtime. Got a perfect corner seat. The food was perfect. Light, colourful, full of flavour. The Salt & Pepper Squid and the Thai Green Curry was a delight. The young waiter noticed my watch (bonus points, didn’t catch his name). It became very busy but we were not rushed. But equally not delayed. Kind of perfect on the whole. Pics attached tell the story.
Markied1967 . 2024-02-18
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Tasty food. Excellent service. Very careful with allergies. Highly recommend.
Sandra Linnane . 2024-02-17
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Affordable, friendly and very tasty. Nice place to take a date or a friend.
Mark Forster . 2024-02-16
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Lovely place great service food ok. Will choose something different next time as had the seafood platter to share and to much batter.
Ian Frisby . 2024-02-15
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Three of us went for dinner last night and got food poisoning although we all had different dishes. Then found a review from last week regarding the exact same thing. This place is in desperate need of a hygiene review because there’s obviously a cross contamination issue. AVOID!!!
Gabrielle M . 2024-02-11
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Lovely restaurant, very comfortable decor, great food and fabulous service by Chanel, very attentive and helpful, a must visit ......
helenbC4393QM . 2024-02-11
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Had a lovely tasty time here. Nice cocktails, delicious 😋 food served by great staff (Donovan). Great place and I'm going again.
Paul Roberts . 2024-02-08
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Boring Asian-style food. Too much rice not enough of the rest. Poor service and value for money. And why on earth don't they bring drinks as soon as ordered instead of half-way through the meal?
Ruralgourmet71 . 2024-02-08
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A lovely place for meal with friends or family!
Scott Walker . 2024-02-07
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Visited a handful of times and will be returning again soon. The food is delicious and the staff are exceptional. We had our server Jack recommend several dishes to us when we were unsure, and he had an extensive knowledge of the menu. We ordered a few recommendations and were very satisfied. The food never disappoints but the staff really go above and beyond.
Olivia George . 2024-02-06
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The giggling squid is absolutely lovely. The service was amazing,we were served by Jack and he was very good at his job, talkative and charismatic. The food is delicious and they are on it with allergens. I can eat as a coeliac and not have to worry about being ill. Its one of my regular spots for a lunch and I would recommend to anyone!
Zara Graham . 2024-02-06
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Chanel was brilliant from start to finish, highly recommend the Bury St Edmunds restaurant. Food delish! Gin yummy 😋
Clare Egloff . 2024-02-06
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Thai food is all about flavour and spice. This had neither.
Jonathan Wee . 2024-02-04
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Excellent food and ambience. We were served by Thirasa. She was very lovely and kind. Food was great. Definitely recommend. Only down part was they had run out of prawn dishes.
TheItalianStalllion . 2024-02-02
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Nice food and comfy environment but the service is a little slow the last few times I’ve been
Grace Mc Music . 2024-01-30
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Can highly recommend this restaurant. The food is superb as is the service and value for money. Return visits are a must and will only encourage further return visits
Barrie S . 2024-01-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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344 Opinions
The Food is really good, the staff are all friendly and helpfully, very welcoming Best thai restaurant in Suffolk