German Doner Kebab in Kingston upon Thames

Amazing customer service, very friendly and helpful after a long day delivering and starving! great food as always, keep up the good work guys! the manager is AMAZING!!!!

Very disappointed with the order, quality of the food and the service. Looked nothing like the lovely pictures inside. My advice …. Go get a pizza somewhere else.

The food here is awesome. Especially the OG Mix

This store has really good servings and it’s just this store the manger supraja was really nice and the service was great

Last night Ahsan's culinary offerings are truly remarkable, featuring exquisite flavors, premium ingredients, and flawless presentation. He delivers a refined and memorable dining experience that exceeds expectations

The food was cold. They were so busy that I felt like I could not complain. I will not return there again.

I do not recommend… went yesterday evening around 9pm, The service and cleaning of the store were very bad, seems they do not even great the customer, my experience was really bad.

Tried the new Veg style Kebab, was decent enough, good option for vegetarians however salad in the kebab was shocking, hardly any, soggy where it was drenched in the sauces, this needs to be on the meat not lettuce, chips were stone cold and tiny portion. Tried as it was 50% off a £20 spend so worth it, no way worth full prices.

love the food here and the service is really friendly. overall the atmosphere of the whole place is fantastic. 5 stars !

Meat was very nice but portion sizes are very small, bearly no salad ,i was expecting a propal german kebab unfortunately wasn't it ,likly i had 50% off ,so was not to bad ,but definitely i won't buy it again especialy at the full price is really to

Great customer service and even better food

cheese sauce is nice on meat and chips but portions are awfull even if you pay extra for extra. Dont bother here if you want something filling. if ya want something worth the money go somewhere else.

I go always to Kingston branch and I choose dine and put table number but the person on counter didn’t bring the food on the numbered table . He said I have to collect ! They don’t bring it on the table all I am worried something’s designed for a reason when I order on the pod and put my table number they should bring it on my table am I wrong !!! ? Managers and owner ! what is the rule ? do they have to bring it to the table or I have to collect it from counter as dining ? The tables are not get cleaned on time . One pod is not working for the last 2 months . What is going on in this branch rule is rule . Regards Zabiullah khawaja

This is the worst restaurant I’ve ever been to, the worst service ever! I’m really disappointed. I’ve dine-in and taken a takeaway there is very less chicken in my wrap and sandwich, only onion is wrapped. Not worth the money!!👎👎

Update: quality of the food was mediocre, visited about 11pm on a Friday night and little care was given to my kebab, not an even mix of ingredients or distribution of salads at all and sub standard compared to the kebabs I’ve had from here on a good day. For the price they charge and the fact they’re a chain restaurant I think they can do better at peak times on a Friday. Clean and welcoming store, I’ve ordered vegan kebabs on ubereats before and they were amazing. Tonight I went into the store in Kingston and was served by Aftab who walked me through the options and made sure I had the correct customisation so my order was fully vegan. Very friendly and great for vegans, big thanks to Aftab :)

Amazing service and very good at addressing and dealing with customers 10/10

super fast service and lovely food!

Bad quality! Cold Food! Rude manager! Ignorant manager Disappointing Experience at German Doner Kebab I had high expectations for German Doner Kebab, but unfortunately, it was a complete letdown. The kebab itself was dry, and the meat temperature like it had been sitting out for a while. Overall, this was a really disappointing experience. I won't be coming back, and I can't recommend this place to anyone who enjoys good food or decent service. When I drag manager's attention on cold food he reacted it's normal and became rude, never apologize. Instead another staff(girl) said sorry when pasaing by, not the rude manager.

#Rude Manager #Bad Smell #Poor Food quality Today, I visited GDK Kingston between 17:15 and 17:50. I ordered the OG Meal and was disappointed to find that the meat and bread were served iced cold. I politely brought this to the attention of the manager, who seemed unfamiliar with proper customer service etiquette and lacked the expected professionalism for a brand like GDK. Even the manager expected me to eat like that. My overall experience was quite disappointing, especially given the time, around 17:30.

food is tasty but all of it was stone cold

good was the usual quality, all warm although putting the can in a separate bag would be nice

Ahmed was very helpful and we had a great experience with the service and any help we needed. Would definitely recommend and come again.

It was terrible I had 2 box's 1 burger never eat there again.

Really nice staff and great food 1000/10

I went to the restraunt today and half way through chewing my kebab spat out a piece of material in the meat. The manager didnt apoligise, told us that is what just onion but refused to bring out an onion put back to show us. He had no apoligie and he shouted at us and threatened us for calling him out infront of the customers. He refused to tell us his name but we managed to get a picture of him being shown the object as he refused to give back the fourign material to take to the council and we struggled to even get him to give us a refund. Have previously given this restraunt a 5 star review but now have told everyone to avoid and get a kebab fron somewhere else. Their is much better in kingston now a days and the lack of proper customer service is a reason to avoid. I will await to see what they have to say for their poor food standard safety and their poor customer managememt.

Absaloutly Terrible. highly doubt not recommend Do not try here at all they absaloutyl have terrible packaging, squeeze everything together. Give you. Drinks hotter than the sun, and forget your food. Never order from here ever in your life. Also 20 percent of the good reviews are his family.

Forgot all my signature sauces ;(

Food is very nice and Good environment

One of the bad service at Kingston don’t ever come one order you place it’s gonna take 40 minutes

We were missing a portion of fries.

I wouldn’t recommend anyone to go to this branch as i went there not long ago. the staff used to be very helpful very kind understanding and never had a bad experience like this. There’s a guy with glasses very rude very arrogant he doesn’t know how to treat customers he was so rude to me as i have done something to him. I than even asked him why he’s being so rude towards me he than responded that that’s how i am and I don’t care if you like it or not order or get out. I than told him not to put chilli sauce in my wrap and guess what it was full with it. I went back and spoke to him about it and he’s telling me that there’s nothing he can do about it everybody makes mistakes and no one is perfect like this is not how you should act like working in a environment like this if you can’t handle it change your job mate!!! German donners manager or a higher authority needs to speak to this guy because he’s really letting your customers and the services down. Please guys if you go in there and see a guy with glasses dont even bother ordering anything and walkout as there’s a lot more food places around there where they treat their customers with respect. German doner Kingston fix up your staff please!!!!!

U guys need to teach manner to your team how to behave with customers I wish I give 0 rating

Every time I come in here Aftab and the rest of the team make me feel extremely welcome, whilst also providing extremely good quality food. (Especially after a night out)

i loved absolutely banging recommend !!!

Mix Doner kebab is served more with fries than meat . Meat quantity is very less . Dirty tables . I will say it's not a kebab shop it's looks more chips or veg shop .Not recommend.

GDK Kingston is amazing, very kind and welcoming staff especially aftab! Would definitely recommend to a friend :)

The food was not like other shop and service was really bad ! The guy is not even smiling and I have asked can I get one garlic sauce along I was willing to pay if it’s chargable also but he said it’s in there .! He mean it’s added in the kebab that I know that’s why I asked .!! Since we are the regular customer of Epsom store I expected same standards here but disappointed ⚠️

Great customer service. The food is delicious!

Cold meat, NO CUSTOMER SERVICE AT ALL! Manager does not care at all!!!! Please please get a better staff!!!

Very tasty. Open when others are closed. They dont have gluten free menu (everything thing has gluten). We found a sort of a plastic piece inside our "Gym Box". Is not real Meat. Is like sausage but worst. Dont Waste your money

Rudest customer service I have ever seen when i want get my order

The food is great, however I would appreciate it more if the chefs in the kitchen wear gloves! This a main health and safety concern though.

Hello, I would like to share my experience with you. When we arrived at the cash register, the manager didn't even speak to us. He turned his back and went to the kitchen. At that moment, everyone disappeared from the kitchen. A few minutes later, a person appeared at the cash register. I greeted him, but he didn't respond, just waited for the order. After that, we had to repeat the order three times, luckily we could see on a monitor what he was entering into the system. The food is good, but the service is terrible. I do not recommend leaving a tip.

Fast service, lovely service from Aftab

Very helpful staff.. Hot and fresh Food

(12/07/2024 ;1:00am)In Google it says close at 2am, I don’t prefer anyone to buy from here after 12 , the staff behavior will be very rude, they only do take aways after 12 as well. Food is great, but staff will not treat you like a customer. You can’t even sit on a chair after 12

Always kept clean, attentive staff and food is consistently top notch.

clean, food is on point, cool staff

OG kebab: the meat and veg quantity was of good standard, but the bread itself was not toasted properly - cold and hard to eat

Great, friendly service, really useful and sensible advice about what to order, with absolutely no ‘hard sell’, got a delicious takeaway, of just the right quantity, and at a very good value price. And open ‘til late late late! I think this could be a very very successful restaurant chain in UK - it gets so much so very right.

The food quantity was very less as compared to other stores. Feel robbed :(

I've ordered two doner box with fries and I received less than half full boxes. With the amount of food inside I couldn't be able to feed my cat. Unbelievable to charge full price for this

Empty boxes ordered around midnight! Ridiculous!

Aftab! Brilliant service, explained the menu very helpfully

We love this place. The staff is considerate, especially Asad. He went above and beyond to accommodate our dietary requirements. A kind and considerate soul who wants you to not just eat but enjoy it to your fullest. It really is surprising to find such warm souls in this fast- paced world. Highly recommend this place, and Asad has our heart :)

I recently visited German Doner Kebab and had an exceptional experience thanks to Asad. I initially ordered a vegan kebab but realized it contained soy, which I don't like. Asad noticed my hesitation and approached me to ask about my preferences. When I mentioned I preferred something with potatoes, he promptly brought me a delicious potato kebab free of charge. His attentiveness and willingness to go above and beyond truly made my visit memorable. Highly recommend this place for its great customer service and tasty food!

Quality food, Asa’s super helpful definitely recommend come here it’s class

beautifully cooked but was a bit cold but the flavour was see delightful

Great food. Portion sizes shrunk a while ago but now back to their normal selves. Manager Afrac (apologies if name wrong). Was curious and knowledgeable and could show you the best offers and options available to make the most out you experience. Best kebab you get from a take away around these parts

Nice hospitality and Good services by the staff

I bought via uber, it was cold no salad though I ordered it the cabbage wich was undetectable had a off taste. GDK in Ealing was amazing but in Kingston last order absolutely 💯 disgusting my mum is a chef 👩‍🍳 I've worked in kitchens with her, what I was sent was no stars don't bother

Generally enjoy German diner and order frequently. But sometimes it's a hit mor miss. Doner was overcooked

Ordered box of shawarma just 2 small pieces of uncooked shawarma and the rest are chips and lettuce

We ordered 2 chicken doner box salad and fries. It arrived has an over fried chips and less less less chicken with so much skin in there. I am a regular customer there and this is the second time bad experience so had to write a review to the manager to be aware of that. Feels disgusted!

I recently visited German Doner Kebab and it was fantastic. The kebab was delicious and the bread was perfect, holding everything together without getting soggy. The staff were friendly and the service was quick. Highly recommend it!

went in at 9:30pm wanting a water bottle, the guy behind the counter ignored me and served the customer behind me than walked away???

Amazing service friendly staff and very quick too! All in one

The new vegan / veggie kebabs are amazing so flavourful and generous portions love it 🥰

Me and my Husband were served by Aftab who made sure our food was fully plant based and made sure the sauces were plant based. Extremely polite man. Jazakallah khair/ Thank you

They have increased the price recently. The Gym box from £5.99 up to £7.49 now. 📈25%!!! I was quite shocked! 🤷🏼‍♀️🤷🏼‍♀️🤷🏼‍♀️ Apart from this, the food is good, fresh.

It always arrived a bit cold but the sandwich one it’s actually quite tasty

Lovely customer service!!! FOOD IS AMAZING!!!! Definitely recommend!

Yesterday while I was dining at GDK Kingston, I was mistakenly charged twice for my drinks by the manager, Ahsan. Despite showing him evidence of the overcharge through my bank application, he insisted that I pay the full amount again. This morning, I confirmed the overpayment. When I approached the manager to discuss the issue, he was unresponsive and rude. He even scolded me when I tried to address the problem.

The place is really good and Ahmed was kind enough to recommended Tuesday deal with buy one get one free. Great value for money

The food was ok apart from not being very warm due to the delay in the delivery!

and my friend thought it was sick too

Came at midnight and had the best service!! Will be backk

Very friendly and look forward to trying more of their food.

Best doner kebab I ever have❤️❤️

This one Vs epsom is NO contest, Kingston GDK is my "go to GTK" even though I don't even live in Kingston I come here just for this.. look how clean the food looks in my picture well wrapped anf presented even with napkins.. its a shame the epsom one is a let down.. in my epsom review i mentioned about the portion size being poor, I wish I'd showed the one from this photo however i only remembered after I finished my meal.. But never change the staff here at Kingston's GDK as it is running perfectly from a GDK fans perspective

Really friendly service, efficient and quick. The staff are really kind people. Furthermore, the machines make it a very quick and simple process. Food is great, tastes good and is worth the price point with the portion sizes. Atmosphere is nice, seating is well designed and it's usually quite a happy atmosphere.

Best Doner kebab in the town. GDK Kingston is a must try 💯

Nice place, nice food. Chips are really crispy and nice.

The staff is amazing and the manager is so sweet and loves to talk and interact with the customers and the food is to die for

The staff is so lovely, the manager is lovely and loves to interact with customers especially with me and my friends

Excellent service by assad told me what offers available. Very friendly service thanks

food cold, hardly any meat. no extra salad as requested 😔. Truly disappointing experience

Very polite customer service from the gent on the till called Asad. Nice, refreshing experience.

Great service and welcoming atmosphere, Aftab was very helpful

The culinary experience was satisfactory, although it was my initial visit and I was unaware that the kebab would contain chili sauce. The newly introduced Kit Kat dessert was enjoyable. The manager demonstrated attentiveness by approaching our table to inquire about our satisfaction. My son brought to his attention that his dessert contained an insufficient amount of sauce, prompting the manager to promptly rectify the situation by adding more sauce. In my opinion, the addition of a scoop of ice cream would further enhance the dessert. The staff exhibited a friendly demeanor, and the cleanliness of the restaurant was commendable.

Hassan or Hasad I can't remember his name well but it falls in those names at the front desk at the eden street GDK 9:10pm he is really a good ,kind welcoming and hospitable person I really enjoyed my stay people like him will make the GDK the best restaurant in the UK

Courier was late. Food was cold which needed to be reheated in microwave.

Very bad service. Unqualified staff. Very slow. Took 20 minutes to prepare two meals order when thercwrre no other customers. Manager was fighting with other Te'o man working and instead of preparing food they talked back to her. We ordered quasadila in gdk Kingston branch and got not toasted wrap instead. Manager Supraja tried to convince me quasadilla is served this way. But it's not first time I have quasadilla in gdk and wrap bread that falls apart with meet falling out is not a quasadilla definitely

I want to tip the driver but can't on this app

First time visiting this restaurant, I ordered a mixed “Gym Box”, supposedly having 44g of protein. As a nutritionist I am very health-conscious, and thought this would be a very good lunch. Nevertheless, when I opened it back home (it was a takeaway), I didn’t find any meat in the box, only chicken skin (see pictures). I took out some of it hoping to find some actual meat below (44g of protein), but to my surprise there was only more chicken skin…no meat at all there, chicken ir beef. I obviously couldn’t eat any of it, and couldn’t go back to Kingston, so I had to throw it away…What a waste of my £7.49! Only now I read other comments and noticed I haven’t been the only customer chested. I wonder if I had sat at the restaurant perhaps it would’ve been different.

Excellent taste , must try especially who love spicy. Good meat quality, big fried potatoes and tasty garlic sauce are my favorite. My family will come back again.

Food was cold it took ages to arrive considering you are around the corner

We had a lovely time. We came out for Iftar a few days ago with our family and were looked after by the staff. Our food was very quick to come out and was fresh which we really appreciate as we had just broke our fast for the day. We were served by Ahmad who looked after us during our entire dinner and made our experience better. Thank you for making our evening so lovely.

Food was covered in spicy power I DIDNT ASK FOR and portions so small it wouldn’t fill a Child up! very poor

Customer Service was elite! My favourite meal is the Boss Box amazing for the value. Quality of the food was amazing. I was going to go to McDonald’s and we decided to come here instead best decision I have made.