German Doner Kebab in Peterborough

Extremely rude staff if I could I would give 0 stars but unfortunately one star is minimal, if you ask them for a napkin they throw it at you in disgust as if you asked them for free food, I can't figure out why they still work there if they don't feel like customers, incredibly rude and insensitive people!!

I went to order and I asked the lady from the till if I should collect the food and she was like “I will bring it to you” she didn’t give me a receipt or anything,I started eating and as soon as I found the bone in my wrap I went to her and I asked “what is this?” She touched the bone and she said “ooh,a bone” and she was so relaxed and said “what? It’s very small” I didn’t say anything and I wrote the review on Google and she came up to me and said “you wrote the review on Google and you should delete it,the bone was smal not big,and why did you started eating it?” And I was so shocked that she was more worried about the review than the customers safety I told her that I ate until I found the bone as I found the bone I have the food to her,and she was so rude and she told me that next time she will not sell to me. I mean what if I would’ve choked on that bone? So rude and so disrespectful how do people like that get hired?

Food was OK, not much meat in the meal, and service was slow and noncommittal. A bit disappointed

Rude customer service by european on front desk

Unsure what went wrong with this brand. Decent when it first came along now it’s a soggy mess of bland salad, a tiny amount of fatty chewy chicken and a stale bread thing surrounding it. They’ll vanish soon unless change comes. PS - you don’t need my receipt or details of order, I’ve had it 3 times recently as have friends and it’s bad each time. The biggest issue is the tiny tiny portion of meat, then the sogginess.

Hi Everyone, not sure how many of you have faced the worst experience in GDK (Germany Donner Kebab) in the town centre Peterborough,this is 2nd time. I am going there after a very very long time since I had a bad experience with the staff there the last time and this time I completely forgot and walk in placed a order for OG mix (chicken and beef) there was a lot of beef and 2 tiny pieces of chicken and got up to inform the lady at the till and she said no I don’t think, we weigh all the meat, I said see my plate there is nothing and she refused to listen and kept talking to staff and kept saying may be you have eaten it up, I told her if I have eaten it why will I tell you about this and told here you are not very good customer friendly person, then she ask for some chicken and said here take and go like as if she was giving it to a dog and give it for free of cost, I refused it and said keep it yourself. I was only trying to tell you, she said I don’t need your feedback, please don’t come again we don’t need customers only you, I was shocked for someone to be like this at the till and don’t have any customer support. I petty the poor owner who has hired her for this and this is the second with this place and ZERO CUSTOMER SERVICE AND THEY FEEL THEY ARE GIVING EVERYTHING FOR CHARITY

Chips were cold and we’re supposed to be cheesy but only some were covered in sauce

Sadly disappointed. 2nd time our order has come mildly warm. When u spend £32 & pay £3 tip u kinda hope it would at least be hot or mildly hot. Shame as such lovely tasting food.

cheesy fries could of been in a box as most of the cheese got stuck to the paper wrapper

Asked for no tomatoes and cabbage. Received both. Asked for extra beef. Received none 😞

First time this has happened but my food arrived cold usually the food is five star but not today

About the food? I ordered a vegetarian kebab and it was tasting to much pork. Couldn't eat it

Service was awful I would like a voucher or some sort of compensation

honestly it's alright and edible just maybe needed to go with something different

The food came stone cold and to pay over £15 and then wait for your food to come to just microwave it is awful , cheaper to deliver a microwave meal tbh , the food didn’t even come in a heated back the guy got it off his passenger seat , but to be allowed to leave the store like this is bad

Raw chicken in my kebab. Avoid unless you want food poisoning.

We’ve eaten in gdk a few times , 1st time in ordering/ delivery. It was very tasteless and missing items . Was not worth it

I came here with hubby for the first time last week. My husband says it always seemed busy, I asked what's so special about a German Kebab - non of us could answer so we decided to give it a go. It was clean and calm, we were greeted by Hanu at the till who was very nice, gave us time to look at the menu and decide. We ended up getting 2 box meals. We went to pay and learned they had a deal on so instead of paying nearly £16 it came to £12. Nice surprise. We waited for our food to be prepared for takeaway, we probably waited no longer than 10 mins for it to be ready. It looked good until I opened the box, I had the mixed meats with salad and fries. The fries tasted like frozen chips that had been almost cooked so were hard to eat, there was a fair amount of salad and hardly any meat. The meat was very bland so if you decide to try them out I highly recommend investing in some sauces to eat it with (I'm not a huge fan of sauce especially when I'm trying somewhere new, I like to be able to taste the food as is). Would i go back again.. no, which is unfortunate because it has the potential to be a really good spot to enjoy. GDK.. • I recommend you train your staff to highlight offers of the day it can help a lot when trying to decide what and how you will order. The surprise was nice but had I known there was an offer, I may have ordered differently. • Have a look at how this branch is serving portions, if what I got was the standard then it's definitely not value for money even with the offer. • Take note that people actually do enjoy eating hot food, especially food that is expected to be hot. I'll end with a question to you GDK.. what is so special about a German Doner Kebab? I'm still non the wiser!

every time I order I receive the order only half as it should be in each order there is always about 200-300g of food missing Which should also be absolutely unacceptable

SO GOOD! Tanu was really helpful and the food was fresh, flavourful, and so so so good. 10/10 recommend

Being from Wisbech we have a lot of Kebab shops but nothing comes close to this! No grease and No spillage. The meat was cooked and cut to perfection. Don't care how much it costs 100% worth every penny! Definitely returning very soon!

I payed extra to get cheese on my dinner box and there was barely any, for the price we are paying I expect them to be a lot more generous - unenjoyable, disappointing

Food was amazing portion sizes are a bit small

Reasonably priced. Good good if warm I suppose.. However waited over an hour delivery. Called, a lady answered as per "driver just arrived" told her this was our THIRD ATTEMPT trying the restaurant and each time it's been cold! She assured me its warm, just made and driver here... (7mins away from restaurant) 15minutes later it arrives..STONE COLD. Everything cold. Kebab soggy from all the salad. Vile. Won't be attempting a fourth. Might be different in the restaurant, could be lucky! (although other reviews say different) but I will not be ordering again.

Today i after order my food a lady that work there came to me to complain because i was in a phonecall she says i was disturbing her job and she couldn’t concentrate, I wasn’t even speaking laud in the place. But next time I go there I’ll complain directly to the manager

I had a fantastic experience with the staff (Harry) . From the moment I placed my order, they were incredibly friendly and attentive. They took the time to confirm all the details and ensured my special requests were noted, which I really appreciated

Good staff Harry wery good man.

Great team—always friendly and welcoming. Delicious food, and I'm always happy to return!

Food was Amazing , Staff was very nice and Fast Service

Gym box I ordered without onions but received with them

Had tin foil in my food m! Absolutely disgusted

I been to gdk yesterday night I couldn't stop myself to leave the feedback its really amazing food 👌👌Staff is really friendly and helpful. The food was really very 🤤 tasty and big portion .i will be definitely go back there for next time . Thank u so much to made my Saturday

We ordered two boss boxes and an extra burger . The box meals without the sides came out first they were cold , when the waitress brought out the rest we questioned why it was cold waitress took kebabs back but we called her back as the rest was also cold we think the manager came over and took it all back. as we was walking to get a refund they brought half our food which was warm at best then the rest was brought by the waitress. She had a very bad attitude and was being rude to us saying "its hot now" in a very sarcastic voice. We wished we got a refund dissapointed wont be going back anytime soon£35.57 not well spent

My Kebab arrived cold and had no meet in it at all! not even a little bit! Poor!!!

What we got was delicious, however 2 of our 3 ordered items were missing. We didn’t receive our chips or chilli cheese bites, only the box meal. Unfortunate because I had heard such rave reviews

Very cold so had to re heat in microwave. The portion of chips were very minimal for the cost.

The place looks modern and the food is really good. The beef spring rolls, with the chilly sauce? Damn. The staff are cool and friendly. Overall experience 10/10

The food is a 10/10, the environment is very clean only down side is the staff are a bit grumpy

had to chase down delivery driver as he delivered someone else's food

The OG kebab amazing ...but as well the delivery driver chatty and polite really made my day.

The food arrived completely cold, like it had been sitting out for hours. The flavours were bland, and it was clear nothing was fresh. I am extremely disappointing, and I won't be ordering from here again.

Wrong drink but okay no worries

food was cold not worth the money

My first time at GDK......just wow! Food was amazing, best kebab, chips, and salad with dips and chilli bites Ive ever had! Staff were great, very welcoming! And got some offers for next time. Would definitely recommend and can't wait to go again!!!!! Thank you........even finished the rest of at 4am this morning hahahaha. Mwah!

The food was great, very good... but small portions, two approaches to satisfy your hunger 🤪👍💪

Gone down the drain, was my favourite place to eat but not any more. Rather have McDonald's, food quality is just rubbish to say the least.

i hate to see that "DÖNER" is seen and sold as GERMAN food!

First time experiencing this and was pleasantly surprised the way it was all packaged. And the taste was amazing! %100 recommend

The best customer service, nice food and kind people working.

Excellent service or tasty food 🙂

Lovely place and everything was well cleaned.❤️

Very nice but I think overpriced for what you get

The woman that delivered my food was very polite

Not as great as it usuall is. Very salty, feels like the reciepe has been changed

Nice, but cost way, way too much for what you get

Why do you actually think it's acceptable to accept orders from 3rd party platforms when you're clearly closed? The driver cannot pick up and you do not answer the phone (rerouted to the ubereats team). And I bet you don't have to pay uber the full amount you charged me for my order in 'cancellation fees' to them - disgusting.

Ordered extra beef and cheese and there was barely anything in there got pictures ready to send with a video!! Ridiculous!!

Ordered delivery quesadilla with extra beef and cheese. Got a pancake rolled with barely anything in there a slice of beef sprinkled with F you type of cheese. Also got unusually small amount of fries but that we can put aside… Spent £15 on this thank you! ;)

Just to leave a review about driver - Good Driver - very patient - came on time.

Suliman was super friendly and was really quick in prearimg the food for me and my colleagues definitely recommend!

Food was stone cold and un eatable because of it

Excellent value . Very tasty fare. Quick efficient service.My new favourite go-to fast food outlet. I can not eat regular donar kebab meat. It gets stuck in my chest, but GDK meat is very thinly sliced and I never suffer indigestion after eating it.

Very poor not all my food came and now told I will not get money back.

thank you to the driver gave him wrong address and he still deliverd thank you brother

Missing 2 beef rolls, foods cold not very good

Food is good but 3* due to the small portions you get for the price you pay.

Average food, not any close to real german doner

Excellent when will one open in my city of Cambridge

Very unwelcoming staff with an attitude, the woman, short with black hair (didn’t get her name) wouldn’t apply my student discount saying they don’t accept it on the Doner kebabs when I’ve always been given the discount in other GDK places? Was evil staring at me as if I asked her to give it to me for free. Hire better staff.

When I am paying almost 40 quid I expect to get all my items delivered!!

The delivery driver was absolutely lovely

My first visit at lunchtime to German Kebab, absolutely lovely, didn't have to wait long, and was lovely personal service for food to be bought to our table, I will definitely visit again, and would highly recommend anyone else to, also price was very reasonable.

Place was clean, the female staff were only ok. The food was lovely! The machine to order the food glitches and charged me twice, didn't notice until I went home. Had to go back and get a £100 refund. The man that delt with it was very helpful and friendly

All great, from order to delivery.

The food wasn't hot, more luke warm and I ordered extra meat and didn't receive it.

3rd time I've ordered a OG kebab. And with it should come 3 sauces. But everytime I've ordered never for the sauces. Like I'd understand once a mistake. But everytime is no good.

Small portions, cold food. Lots of time spent on packaging, brand and presentation though...

Cold and late but thankfully I have a microwave.

First time ordering and will be deffo be ordering again best kebab out there

Keep ordering food but this is last time food is cold salts missing dips missing and it's Ower and Ower again

Chips arrived absolutely cold 😔

Didn't get the same standards at the other branches

order gym box doner, no tomatoes,no onions only meet with lettuce and red cabbage.

Great driver ! And really sound bloke !

Good good size kebabs, but chips were on the small side. Could do with letting us know which kebab was which when bought up

The worst gdk ever I had !!We’re sit in, they are served for us Cold n dry meat, weird taste !!!

Order online and there was missing items, uber eat app saying not eligible to sort this out. Calling the store is connecting you with some office somewhere, there is no option to sort out problem when it is one. People check your orders on the doorstep as 1st people working in the shops are not adding your items and 2nd the drivers are constantly messing with orders 🤦🏼🤦🏼

Delivery Driver was excellent... Hard working guy, polite and pleasant.

Food came late and of course late. Taste of food is not as usually what I eat in London . So not recommending this branch at all.

Not very much chicken in the box. Apart from that it was ok

Delivery was right on time. Unfortunately, food was completely cold, we had to reheat it so its edible. I order from this restaurant frequently, and it was never that bad.

Food was cold & soggy so disappointed

Had a delivery last night, I was really looking forward to trying but it didn’t meet expectations, unfortunately the salad looked and tasted days old and the doner kebab wasn’t much better I won’t be returning

Best kebab I have had in many a year. Will definitely be returning.

Service from the girl with long light brown hair was absolutely appalling. Came in yesterday (12/05/24) and sat upstairs, once she came with our food we asked her if it’s possible to turn the air con on. Her answer was -“it’s not working at the moment, I know it’s hot but you’ll be fine” and walked away. The couple behind us asked somebody else to turn it on, and next thing you know, the air con is working! Really don’t know why she’s working in hospitality with that sort of attitude..

It was quick and the food was very yummy and lots of it

Super speedy delivery - went smooth like butter

Disgusting, cold and customer doesn’t care- please avoid

I had their salad boxes a few times. Today I decided to go all in with their Kcal Kebab meal and it was AMAZING. Very big portion, loved the mild curry ketchup.

Really good food , I enjoyed the cheese fries and doner