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4.0

Based on 1.039 opinions finded in 2 websites

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Nº 473 in 987 in Hillingdon

CUSTOMERS TALK ABOUT DISHES WITH..saladcookedmeatchickenladycheesy
Score

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Really delicious food . Diner box was very good . Good customer service by manager Riddhi . Thank you . See you again soon .

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Ruchita Kapuriya . 2025-06-03

MORE AT Google

In they send BB in a bag, 2 dips are open.

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Eduard . 2025-06-01

MORE AT Just Eat

Food was very and nice service by rushba

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Valentin Boboc . 2025-05-28

MORE AT Google

Exceptional service (prompt, friendly and helpful) plus doner kebabs what's not to like! We'll be back... Pic is of a (tastyyyyyyy) mixed spring roll.

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Ickenham Garden . 2025-05-28

MORE AT Google

I had very good experience staff was very helpful especially Rushba

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SAFEER SAGHIR . 2025-05-26

MORE AT Google

I ordered beef OG meal without Lettuce but received it mixed with chicken and with lettuce. Careless and horrible experience

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Jawdat . 2025-05-26

MORE AT Just Eat

Rushba deals with us professionally and food was fantastic as well. We are happy to!

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Md.Hossain Mahmud Mollah . 2025-05-26

MORE AT Google

Riddhi made my day, very nice and helpful , told me which sauce is the best too!!! Enjoyed customer service, great doner kebab, with cheese and jalapeno!! Yummy!!!

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•helena• . 2025-05-25

MORE AT Google

Riddhi was very kind, sweet woman, very helpful!! GREAT CHICKEN MATE , YUMMY AND A CALM VIBE , GREAT MUSIC, LOVELY CUSTOMER SERVICE VERY WELCOMING, GREAT JALAPEÑO CHICKEN BOX!!!!

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nahid manafi . 2025-05-25

MORE AT Google

Very good service riddhi she was very help even aarun didn’t let me take my tray both of them very respectful , plus very clean place and friendly

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manzoor dadar . 2025-05-25

MORE AT Google

I visited this branch with my colleague, expecting a good experience based on past visits to a different location unfortunately, this one was disappointing from the start. When we approached the counter to place our order, the staff member told us to wait as she was busy with something else. We didn’t have much time, so we tried ordering at the kiosk, but it failed to scan our voucher. Only after we asked again did she take our order manually. After waiting around 10 minutes, we received our food — I ordered the beef doner box with fries. Sadly, the food was well below expectations. The beef was cut into thick, long strips that were difficult to eat, and the cheese had a strange taste. It just wasn’t enjoyable. I’ve had the same item at another branch and it was much better there. But at this location, both the service and the food were disappointing and definitely not worth the money. Would not recommend based on this experience.

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NUSRI . 2025-05-24

MORE AT Google

when the food arrived it was cold

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Sharon . 2025-05-23

MORE AT Just Eat

Muhammad, Arun and Alok were super helpful and accommodating. Really great service for a takeout/eat-in dinner. Only come back for them. Thanks again

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Mahdi Tafader . 2025-05-22

MORE AT Google

In ruislip german doner kebab one of your staff who name is riddhi she is a manager in this branch and also she is very kindly with the customers and she is better explained to the customer about the food

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shubham patel . 2025-05-22

MORE AT Google

Friendly staff and great service

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Eray Kalkan . 2025-05-22

MORE AT Google

Great service, nice shop - coming here regular Riddhi and Ruahba is very friendly. Overall highly recommended place to munch.

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Sayed Anwary . 2025-05-19

MORE AT Google

New staff is friendly and good customer service

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Izaz Akmal . 2025-05-16

MORE AT Google

Ordered curly fries got peri peri straight ones. Meat quality was poor, too salty. First time trying this, never again!

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Siew . 2025-05-13

MORE AT Just Eat

Fab service - lady brought us our food even though we’d ordered takeout

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Dhian Singh . 2025-05-09

MORE AT Google

Really nice people and good food💜💜🤑🤑

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Aksel bekkeli . 2025-05-09

MORE AT Google

I have had a really bad experience at GDK Ruislip, evening time I waited here for 45 minutes to pickup food delivery. They have four staff members but working very slowly. I waited there and their staff was not preparing my order. I asked to prepare my order bcz I'm waiting here but the girl told me we make order in sequence. If no one is there to pickup the order but they make their food. This is not fair. For that reason I recommend not placing an order online at the GDK.

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Kartik Patel . 2025-05-04

MORE AT Google

That wasn't a German Kebab, it was an Indian kebab. It was a big difference of taste from the order a few weeks ago. The chef added some Indian spices which changed a taste of kebab massively. Not gonna order anymore.

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AGNIESZKA . 2025-05-04

MORE AT Just Eat

no food they stole my money and order

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Kyle . 2025-05-04

MORE AT Just Eat

Friendly staff ,good food - staff member Danya very helpful 👌

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michael mccartan . 2025-05-03

MORE AT Google

Restaurant was too clean and friendly customer service by Ms Thaniya.

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Thanuja Kts . 2025-05-03

MORE AT Google

The food and service was fantastic all credit goes to alok

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Sashi Yadav . 2025-05-02

MORE AT Google

Happy with the overall service food was delicious all thanks to alok

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Karan Bishwakarma (KARAN) . 2025-05-02

MORE AT Google

My order was very late !! Food was cold when arrived!!

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Emanuela . 2025-05-02

MORE AT Just Eat

Really enjoyed the food thanks to alok

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Sardar Uzair . 2025-05-02

MORE AT Google

no sauces and it supposed to be with my order for free

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Sabri . 2025-04-30

MORE AT Just Eat

Great meal options before going to Wembley! Their veggie wrap was really nice, staff were all helpful

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Dilip . 2025-04-26

MORE AT Google

Good food. All ladies were very helpful. Thank uou.

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Qazi Murtaza Ali . 2025-04-22

MORE AT Google

Ordered rice box. The quantity of food was too less, very little chicken.

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Amandeep . 2025-04-19

MORE AT Just Eat

Kebabs are good, fries and sauces nice, was only one in restaurant so got good service, plenty of deliveries going out though

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Kevin . 2025-04-16

MORE AT Google

Shockingly cold food, awful delivery service, really poor food quality, stone cold!

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Rob . 2025-04-16

MORE AT Just Eat

I felt a stomachache after eating this kebab.

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Ira . 2025-04-13

MORE AT Just Eat

The lady on till was very slow and chatting with colleagues just ignore the customers. Very poor service.

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Thishanthan Kanagaratnam . 2025-04-13

MORE AT Google

delivery driver went to wrong place and was extremely rude. leaving food cold :(

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Callum . 2025-04-13

MORE AT Just Eat

Food is very cold 🤮I don’t like it

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vahid . 2025-04-11

MORE AT Just Eat

Mohamed and manjit were great! Very accommodating and helpful. Thank you guys

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Prabjote Singh . 2025-04-09

MORE AT Google

Amazing service from Mohammad in Ruislip branch many thanks

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Parag Shah . 2025-04-08

MORE AT Google

Great lunch! Thanks to Mohammed & team

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Sagar Haria . 2025-04-08

MORE AT Google

So bad meat oily not cooked pink dont eat

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Karina . 2025-04-06

MORE AT Just Eat

i really happy to say after 5 month i eat kebab in GDK THIS BRANCH MAKE ME FULL AND HAPPY ALL OTHER GDK BRANCHES LEARN FROM THIS LADY MANAGER SHE IS BEST MANAGER RADI WAS SO NICE AND KEEP COUSTOMERS HAPPY WITH HER SERVICE FOOD 100/100 😊😊😊😊😊😊😊 beat luck

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Asif Khan . 2025-04-04

MORE AT Google

What can I say, the crap of the people who work here are disgusting with you... it's a tragedy, I wouldn't recommend this place unless you love cold food and dirt everywhere.

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Joonik Joonik . 2025-04-03

MORE AT Google

Good food. Also customer service is good. Thanks Krupa for Serving. She is good at customer service.

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NIRAV PANCHAL . 2025-04-02

MORE AT Google

The order is wrong. The doner is ok. 2 chicken rolls are wrong. I received something else. I am totally disappointed.

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Ileana . 2025-03-30

MORE AT Just Eat

Didn't receive full order from deliveroo. Called and no answer

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Ismaeel Ahomed . 2025-03-30

MORE AT Google

Food is great and fresh and they always supply you with sauces.

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Antoni . 2025-03-29

MORE AT Just Eat

Took 1 hour 8 minutes from order to delivery, took so long to prepare and longer than needed to deliver, food arrived so cold. But it tasted good. Maybe not offer to people unless they live within 10 mins of restaurant.

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Peter . 2025-03-28

MORE AT Just Eat

The food was very cold when I received it and they took very long to bring my food I ordered it at 6:05 pm it came at 7:17pm which is unacceptable and on top of all of that the food was cold which angered me more I would like to speak to someone about this

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Arsalan . 2025-03-28

MORE AT Just Eat

Food is delicious Manager also good Good service staff

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Khushbu Patel . 2025-03-25

MORE AT Google

The bread is undercooked, and they tend to miss parts of your order when they're busy. Also, calling in is pointless as nobody answers.

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Alexandru Branzei . 2025-03-20

MORE AT Google

Came late, the chips were extremely greasy, not fully done, the kebab meat was not done enough (for my taste); the spring rolls were again, extremely greasy. Not ordering again, for sure, huge drop in quality

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Roxana . 2025-03-19

MORE AT Just Eat

Shocking ! Food cold has to be sent back - fresh came & hot but not great - tasted like boiled meat - service wasn’t great either - miserable - won’t be going back - deliveries also haven’t been nice & not good value - handful of chips & boiled meat

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Selina Smith . 2025-03-19

MORE AT Google

I had a great experience at German Doner Ruislip. The service was excellent, and the food quantity was generous. A special shoutout to Taniya for her outstanding customer service—friendly and attentive. Highly recommend!

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Venus Adeel . 2025-03-16

MORE AT Google

5* I went for lunch with my kids, and it was an absolutely great experience. The kids had a wonderful time, and the service was fast. The food arrived within a reasonable time, though I noticed that there were only two staff members—one in the kitchen and one at the counter. It would be great if they could increase the kitchen staff to improve efficiency. 4* The store was a bit cold because the front door was left open. Additionally, I ordered two boxes of the same item, but one had a slightly smaller portion than the other. This could be improved in the future. Overall, it was a great experience. A big thank you to both staff members for their hard work.

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Praz . 2025-03-15

MORE AT Google

Thank u very much for good 👍 meals

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Richard Figueroa Baufritz . 2025-03-15

MORE AT Google

Food is relatively good but service is ridiculous. Can't get a recept at the self checkout for takeaway and your order number doesn't appear on screen (online delivery orders do though) so you have no idea when it is ready.

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Alex Pye . 2025-03-08

MORE AT Google

Very bad experience. I always ask at checkout to make sure the chicken is well-cooked because of a previous experience at the same place, but I still received raw pieces of meat. I won’t be going here anymore and wouldn’t recommend this place to anyone.

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M D . 2025-03-02

MORE AT Google

Owner handing out dirty looks and not good service

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Lopex FN . 2025-02-25

MORE AT Google

Delivery got delayed, either because of driver using multiple apps and delivering multiple orders or restaurant was busy. It makes me doubt restaurant was busy as food was ice cold.

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Laurentiu . 2025-02-23

MORE AT Just Eat

I had to for about an hour. When it came it was barely Luke warm and the kebab meat was in tiny little pieces!!

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Angela . 2025-02-16

MORE AT Just Eat

Marcel - uber eats delivery came over an hour late and food stone cold horrendous, change the management as social media is actively doing its thing.

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M R . 2025-02-14

MORE AT Google

Not a bad kebab. The lady at the till said that the choice was chicken or beef but I'm sure the beef was lamb, it tastes like lamb.

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Harry Henderson . 2025-02-12

MORE AT Google

Very nice food, and amazing service by Ritthi , very polite and friendly lady.

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Arham Khan . 2025-02-10

MORE AT Google

Ordered GDK box with chips. The chips wasn’t done properly. You could taste the uncooked flavour of potatoes. The boxes wasn’t full as well. Never will order from Ruislip branch again

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Zeas UK . 2025-02-08

MORE AT Google

Manjot is lovely lady with smile helped me to order and get the food.

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charmin patel . 2025-02-07

MORE AT Google

Forgot a my sons dinner and not enough to get anymore so there is nothing for him

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Gus . 2025-02-01

MORE AT Just Eat

This is what the order looks like, the spring rolls are burnt, the meat doesn't look like there is meat. The order is covered in oil and the box is half full, not full. We will never order there again and I warn you against others.

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Angelika . 2025-02-01

MORE AT Just Eat

Manjot was great and very helpful

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Mr A . 2025-01-30

MORE AT Google

Always fresh, good portion size, although i always go for the extra meat version, very tasty. Highly recommended!

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Antoni . 2025-01-28

MORE AT Just Eat

Great service with great food special thanks to manjot

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Parth Patel . 2025-01-26

MORE AT Google

Terrible. One bad arrived with two cold can placed on top of chips and meat. Everything cold and squashed

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Claire . 2025-01-25

MORE AT Just Eat

No salad just meat and chips no hot

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Kumar . 2025-01-24

MORE AT Just Eat

My drink spilled all over my food I was not able to eat anything

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Amina . 2025-01-24

MORE AT Just Eat

Great service and a shout out to Rajni who sorted me out with some sauce! Thanks guys

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Harvey . 2025-01-23

MORE AT Just Eat

Wrong order delivery. Again. They have these deals on where it’s 40% off. But the portion size is also reduced. So you’re not getting a deal at all. Disappointed with this establishment.

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Lan . 2025-01-23

MORE AT Just Eat

Completely cancelled my order without telling me over an hour after ordering. Will not be ordering from here again.

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David . 2025-01-19

MORE AT Just Eat

Very rude customer service specially the girl on the counter.

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A J . 2025-01-19

MORE AT Google

Good service by manjot and mohammad.good atmosphere as well.

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Khalid Noor . 2025-01-16

MORE AT Google

"Great food and excellent service at GDK! Manjot /abdul was super friendly and attentive, making sure everything was perfect. The doner was delicious and fresh. Highly recommend this place for a quick and tasty meal!"

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Hamidraza Pathan . 2025-01-16

MORE AT Google

The food was delicious and the place was very hygienic. I was served by 2 very friendly and professional staff Mohamed and Anish. They are an asset to the branch

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Raxit Amratlal . 2025-01-13

MORE AT Google

Very good manjot showed us great service

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Gurveer Singh . 2025-01-12

MORE AT Google

The food was excellent and the member of staff manjot was really great with our service

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Kawa Rashid . 2025-01-11

MORE AT Google

Food was amazing and excellent service by Manjot.

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Kha_ . 2025-01-11

MORE AT Google

Very good food and clean atmosphere ! Definitely recommend

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z . 2025-01-09

MORE AT Google

The food was very nice and warm. The staff was attending and genuinely helpful. The kids loved the food and ambience.

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Ali Jaffar . 2025-01-08

MORE AT Google

I would like to thank Aanish and Mohammed for their excellent customer service at GDK. They serve the donor in v good time. Thanks once again

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sadain abdi . 2025-01-07

MORE AT Google

A revised review we waited about 10 minutes but ended up with cold food a shame.

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Stephen Garelick . 2025-01-07

MORE AT Google

There was wonderful customer service especially from Asif, he was very helpful and respectful, he helped me through the menu and explained the prices well. I highly recommend.

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Ankit Parwal . 2025-01-07

MORE AT Google

Thank you to Mohammed and Aanish at the checkouts for taking our order and delivering such exceptional customer service. We would love to come back due to the way our order was handed out with smiling faces

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Kulsoom Rizvi . 2025-01-07

MORE AT Google

Anish was very friendly , and we had a nice meal :)

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Marian Ali . 2025-01-07

MORE AT Google

I visited GDK today with my two young children the food is always amazing but I wanted to leave a review as one of the staff members who served me was very kind and attentive, and made sure we felt welcome from the moment we walked in.

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S _ . 2025-01-06

MORE AT Google

Very nice kebab my sons really enjoyed. Manjot was very friendly and she does a good service. Very happy with food.

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Ana Soares . 2025-01-05

MORE AT Google

Ordered food at 19:50 and it arrived at 22:25. Stone cold! Absolutely joke and I expect a full refund

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shane . 2025-01-01

MORE AT Just Eat

Ordered for the first time from here, we ordered kcal kebabs, donor crunch burger, portion of fries & hash browns. Food was tasty but cold, chips especially and for the portions of large chips & hash browns thought it was really overpriced.

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H . 2024-12-31

MORE AT Just Eat

Very poor customer service I Was dinning in i have ordered through the self checout it was asking the table number but u have to collect from the counter only. We have customised the doner for kids without spicy but they made with spicy sauce when we asked they they simply saying it's not printed in the receipt. And also waiting for long time for the food when we ask the lady who was serving from the till it's because of busy but there are not much customer for dinning in.

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Gowshi Selvanathan . 2024-12-29

MORE AT Google

Food cold and spoilt. Delivery took 55 mins even though it was showing 10-20. Really disappointed.

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Daamini . 2024-12-22

MORE AT Just Eat

Tania is a delightful customer agent, contributing to the excellent experience.

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lawrence christie . 2024-12-17

MORE AT Google

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