Based on 1.039 opinions finded in 2 websites
Based on 1.039 opinions finded in 2 websites
Nº 473 in 987 in Hillingdon
Opinions
Really delicious food . Diner box was very good . Good customer service by manager Riddhi . Thank you . See you again soon .
Ruchita Kapuriya . 2025-06-03
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In they send BB in a bag, 2 dips are open.
Eduard . 2025-06-01
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Food was very and nice service by rushba
Valentin Boboc . 2025-05-28
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Exceptional service (prompt, friendly and helpful) plus doner kebabs what's not to like! We'll be back... Pic is of a (tastyyyyyyy) mixed spring roll.
Ickenham Garden . 2025-05-28
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I had very good experience staff was very helpful especially Rushba
SAFEER SAGHIR . 2025-05-26
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I ordered beef OG meal without Lettuce but received it mixed with chicken and with lettuce. Careless and horrible experience
Jawdat . 2025-05-26
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Rushba deals with us professionally and food was fantastic as well. We are happy to!
Md.Hossain Mahmud Mollah . 2025-05-26
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Riddhi made my day, very nice and helpful , told me which sauce is the best too!!! Enjoyed customer service, great doner kebab, with cheese and jalapeno!! Yummy!!!
•helena• . 2025-05-25
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Riddhi was very kind, sweet woman, very helpful!! GREAT CHICKEN MATE , YUMMY AND A CALM VIBE , GREAT MUSIC, LOVELY CUSTOMER SERVICE VERY WELCOMING, GREAT JALAPEÑO CHICKEN BOX!!!!
nahid manafi . 2025-05-25
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Very good service riddhi she was very help even aarun didn’t let me take my tray both of them very respectful , plus very clean place and friendly
manzoor dadar . 2025-05-25
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I visited this branch with my colleague, expecting a good experience based on past visits to a different location unfortunately, this one was disappointing from the start. When we approached the counter to place our order, the staff member told us to wait as she was busy with something else. We didn’t have much time, so we tried ordering at the kiosk, but it failed to scan our voucher. Only after we asked again did she take our order manually. After waiting around 10 minutes, we received our food — I ordered the beef doner box with fries. Sadly, the food was well below expectations. The beef was cut into thick, long strips that were difficult to eat, and the cheese had a strange taste. It just wasn’t enjoyable. I’ve had the same item at another branch and it was much better there. But at this location, both the service and the food were disappointing and definitely not worth the money. Would not recommend based on this experience.
NUSRI . 2025-05-24
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when the food arrived it was cold
Sharon . 2025-05-23
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Muhammad, Arun and Alok were super helpful and accommodating. Really great service for a takeout/eat-in dinner. Only come back for them. Thanks again
Mahdi Tafader . 2025-05-22
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In ruislip german doner kebab one of your staff who name is riddhi she is a manager in this branch and also she is very kindly with the customers and she is better explained to the customer about the food
shubham patel . 2025-05-22
MORE AT Google
Friendly staff and great service
Eray Kalkan . 2025-05-22
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Great service, nice shop - coming here regular Riddhi and Ruahba is very friendly. Overall highly recommended place to munch.
Sayed Anwary . 2025-05-19
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New staff is friendly and good customer service
Izaz Akmal . 2025-05-16
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Ordered curly fries got peri peri straight ones. Meat quality was poor, too salty. First time trying this, never again!
Siew . 2025-05-13
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Fab service - lady brought us our food even though we’d ordered takeout
Dhian Singh . 2025-05-09
MORE AT Google
Really nice people and good food💜💜🤑🤑
Aksel bekkeli . 2025-05-09
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I have had a really bad experience at GDK Ruislip, evening time I waited here for 45 minutes to pickup food delivery. They have four staff members but working very slowly. I waited there and their staff was not preparing my order. I asked to prepare my order bcz I'm waiting here but the girl told me we make order in sequence. If no one is there to pickup the order but they make their food. This is not fair. For that reason I recommend not placing an order online at the GDK.
Kartik Patel . 2025-05-04
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That wasn't a German Kebab, it was an Indian kebab. It was a big difference of taste from the order a few weeks ago. The chef added some Indian spices which changed a taste of kebab massively. Not gonna order anymore.
AGNIESZKA . 2025-05-04
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no food they stole my money and order
Kyle . 2025-05-04
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Friendly staff ,good food - staff member Danya very helpful 👌
michael mccartan . 2025-05-03
MORE AT Google
Restaurant was too clean and friendly customer service by Ms Thaniya.
Thanuja Kts . 2025-05-03
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The food and service was fantastic all credit goes to alok
Sashi Yadav . 2025-05-02
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Happy with the overall service food was delicious all thanks to alok
Karan Bishwakarma (KARAN) . 2025-05-02
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My order was very late !! Food was cold when arrived!!
Emanuela . 2025-05-02
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Really enjoyed the food thanks to alok
Sardar Uzair . 2025-05-02
MORE AT Google
no sauces and it supposed to be with my order for free
Sabri . 2025-04-30
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Great meal options before going to Wembley! Their veggie wrap was really nice, staff were all helpful
Dilip . 2025-04-26
MORE AT Google
Good food. All ladies were very helpful. Thank uou.
Qazi Murtaza Ali . 2025-04-22
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Ordered rice box. The quantity of food was too less, very little chicken.
Amandeep . 2025-04-19
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Kebabs are good, fries and sauces nice, was only one in restaurant so got good service, plenty of deliveries going out though
Kevin . 2025-04-16
MORE AT Google
Shockingly cold food, awful delivery service, really poor food quality, stone cold!
Rob . 2025-04-16
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I felt a stomachache after eating this kebab.
Ira . 2025-04-13
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The lady on till was very slow and chatting with colleagues just ignore the customers. Very poor service.
Thishanthan Kanagaratnam . 2025-04-13
MORE AT Google
delivery driver went to wrong place and was extremely rude. leaving food cold :(
Callum . 2025-04-13
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Food is very cold 🤮I don’t like it
vahid . 2025-04-11
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Mohamed and manjit were great! Very accommodating and helpful. Thank you guys
Prabjote Singh . 2025-04-09
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Amazing service from Mohammad in Ruislip branch many thanks
Parag Shah . 2025-04-08
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Great lunch! Thanks to Mohammed & team
Sagar Haria . 2025-04-08
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So bad meat oily not cooked pink dont eat
Karina . 2025-04-06
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i really happy to say after 5 month i eat kebab in GDK THIS BRANCH MAKE ME FULL AND HAPPY ALL OTHER GDK BRANCHES LEARN FROM THIS LADY MANAGER SHE IS BEST MANAGER RADI WAS SO NICE AND KEEP COUSTOMERS HAPPY WITH HER SERVICE FOOD 100/100 😊😊😊😊😊😊😊 beat luck
Asif Khan . 2025-04-04
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What can I say, the crap of the people who work here are disgusting with you... it's a tragedy, I wouldn't recommend this place unless you love cold food and dirt everywhere.
Joonik Joonik . 2025-04-03
MORE AT Google
Good food. Also customer service is good. Thanks Krupa for Serving. She is good at customer service.
NIRAV PANCHAL . 2025-04-02
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The order is wrong. The doner is ok. 2 chicken rolls are wrong. I received something else. I am totally disappointed.
Ileana . 2025-03-30
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Didn't receive full order from deliveroo. Called and no answer
Ismaeel Ahomed . 2025-03-30
MORE AT Google
Food is great and fresh and they always supply you with sauces.
Antoni . 2025-03-29
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Took 1 hour 8 minutes from order to delivery, took so long to prepare and longer than needed to deliver, food arrived so cold. But it tasted good. Maybe not offer to people unless they live within 10 mins of restaurant.
Peter . 2025-03-28
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The food was very cold when I received it and they took very long to bring my food I ordered it at 6:05 pm it came at 7:17pm which is unacceptable and on top of all of that the food was cold which angered me more I would like to speak to someone about this
Arsalan . 2025-03-28
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Food is delicious Manager also good Good service staff
Khushbu Patel . 2025-03-25
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The bread is undercooked, and they tend to miss parts of your order when they're busy. Also, calling in is pointless as nobody answers.
Alexandru Branzei . 2025-03-20
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Came late, the chips were extremely greasy, not fully done, the kebab meat was not done enough (for my taste); the spring rolls were again, extremely greasy. Not ordering again, for sure, huge drop in quality
Roxana . 2025-03-19
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Shocking ! Food cold has to be sent back - fresh came & hot but not great - tasted like boiled meat - service wasn’t great either - miserable - won’t be going back - deliveries also haven’t been nice & not good value - handful of chips & boiled meat
Selina Smith . 2025-03-19
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I had a great experience at German Doner Ruislip. The service was excellent, and the food quantity was generous. A special shoutout to Taniya for her outstanding customer service—friendly and attentive. Highly recommend!
Venus Adeel . 2025-03-16
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5* I went for lunch with my kids, and it was an absolutely great experience. The kids had a wonderful time, and the service was fast. The food arrived within a reasonable time, though I noticed that there were only two staff members—one in the kitchen and one at the counter. It would be great if they could increase the kitchen staff to improve efficiency. 4* The store was a bit cold because the front door was left open. Additionally, I ordered two boxes of the same item, but one had a slightly smaller portion than the other. This could be improved in the future. Overall, it was a great experience. A big thank you to both staff members for their hard work.
Praz . 2025-03-15
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Thank u very much for good 👍 meals
Richard Figueroa Baufritz . 2025-03-15
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Food is relatively good but service is ridiculous. Can't get a recept at the self checkout for takeaway and your order number doesn't appear on screen (online delivery orders do though) so you have no idea when it is ready.
Alex Pye . 2025-03-08
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Very bad experience. I always ask at checkout to make sure the chicken is well-cooked because of a previous experience at the same place, but I still received raw pieces of meat. I won’t be going here anymore and wouldn’t recommend this place to anyone.
M D . 2025-03-02
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Owner handing out dirty looks and not good service
Lopex FN . 2025-02-25
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Delivery got delayed, either because of driver using multiple apps and delivering multiple orders or restaurant was busy. It makes me doubt restaurant was busy as food was ice cold.
Laurentiu . 2025-02-23
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I had to for about an hour. When it came it was barely Luke warm and the kebab meat was in tiny little pieces!!
Angela . 2025-02-16
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Marcel - uber eats delivery came over an hour late and food stone cold horrendous, change the management as social media is actively doing its thing.
M R . 2025-02-14
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Not a bad kebab. The lady at the till said that the choice was chicken or beef but I'm sure the beef was lamb, it tastes like lamb.
Harry Henderson . 2025-02-12
MORE AT Google
Very nice food, and amazing service by Ritthi , very polite and friendly lady.
Arham Khan . 2025-02-10
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Ordered GDK box with chips. The chips wasn’t done properly. You could taste the uncooked flavour of potatoes. The boxes wasn’t full as well. Never will order from Ruislip branch again
Zeas UK . 2025-02-08
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Manjot is lovely lady with smile helped me to order and get the food.
charmin patel . 2025-02-07
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Forgot a my sons dinner and not enough to get anymore so there is nothing for him
Gus . 2025-02-01
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This is what the order looks like, the spring rolls are burnt, the meat doesn't look like there is meat. The order is covered in oil and the box is half full, not full. We will never order there again and I warn you against others.
Angelika . 2025-02-01
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Manjot was great and very helpful
Mr A . 2025-01-30
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Always fresh, good portion size, although i always go for the extra meat version, very tasty. Highly recommended!
Antoni . 2025-01-28
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Great service with great food special thanks to manjot
Parth Patel . 2025-01-26
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Terrible. One bad arrived with two cold can placed on top of chips and meat. Everything cold and squashed
Claire . 2025-01-25
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No salad just meat and chips no hot
Kumar . 2025-01-24
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My drink spilled all over my food I was not able to eat anything
Amina . 2025-01-24
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Great service and a shout out to Rajni who sorted me out with some sauce! Thanks guys
Harvey . 2025-01-23
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Wrong order delivery. Again. They have these deals on where it’s 40% off. But the portion size is also reduced. So you’re not getting a deal at all. Disappointed with this establishment.
Lan . 2025-01-23
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Completely cancelled my order without telling me over an hour after ordering. Will not be ordering from here again.
David . 2025-01-19
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Very rude customer service specially the girl on the counter.
A J . 2025-01-19
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Good service by manjot and mohammad.good atmosphere as well.
Khalid Noor . 2025-01-16
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"Great food and excellent service at GDK! Manjot /abdul was super friendly and attentive, making sure everything was perfect. The doner was delicious and fresh. Highly recommend this place for a quick and tasty meal!"
Hamidraza Pathan . 2025-01-16
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The food was delicious and the place was very hygienic. I was served by 2 very friendly and professional staff Mohamed and Anish. They are an asset to the branch
Raxit Amratlal . 2025-01-13
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Very good manjot showed us great service
Gurveer Singh . 2025-01-12
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The food was excellent and the member of staff manjot was really great with our service
Kawa Rashid . 2025-01-11
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Food was amazing and excellent service by Manjot.
Kha_ . 2025-01-11
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Very good food and clean atmosphere ! Definitely recommend
z . 2025-01-09
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The food was very nice and warm. The staff was attending and genuinely helpful. The kids loved the food and ambience.
Ali Jaffar . 2025-01-08
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I would like to thank Aanish and Mohammed for their excellent customer service at GDK. They serve the donor in v good time. Thanks once again
sadain abdi . 2025-01-07
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A revised review we waited about 10 minutes but ended up with cold food a shame.
Stephen Garelick . 2025-01-07
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There was wonderful customer service especially from Asif, he was very helpful and respectful, he helped me through the menu and explained the prices well. I highly recommend.
Ankit Parwal . 2025-01-07
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Thank you to Mohammed and Aanish at the checkouts for taking our order and delivering such exceptional customer service. We would love to come back due to the way our order was handed out with smiling faces
Kulsoom Rizvi . 2025-01-07
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Anish was very friendly , and we had a nice meal :)
Marian Ali . 2025-01-07
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I visited GDK today with my two young children the food is always amazing but I wanted to leave a review as one of the staff members who served me was very kind and attentive, and made sure we felt welcome from the moment we walked in.
S _ . 2025-01-06
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Very nice kebab my sons really enjoyed. Manjot was very friendly and she does a good service. Very happy with food.
Ana Soares . 2025-01-05
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Ordered food at 19:50 and it arrived at 22:25. Stone cold! Absolutely joke and I expect a full refund
shane . 2025-01-01
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Ordered for the first time from here, we ordered kcal kebabs, donor crunch burger, portion of fries & hash browns. Food was tasty but cold, chips especially and for the portions of large chips & hash browns thought it was really overpriced.
H . 2024-12-31
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Very poor customer service I Was dinning in i have ordered through the self checout it was asking the table number but u have to collect from the counter only. We have customised the doner for kids without spicy but they made with spicy sauce when we asked they they simply saying it's not printed in the receipt. And also waiting for long time for the food when we ask the lady who was serving from the till it's because of busy but there are not much customer for dinning in.
Gowshi Selvanathan . 2024-12-29
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Food cold and spoilt. Delivery took 55 mins even though it was showing 10-20. Really disappointed.
Daamini . 2024-12-22
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Tania is a delightful customer agent, contributing to the excellent experience.
lawrence christie . 2024-12-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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22 Opinions
The food was average at best- £22 for a small chicken burger! The restaurant was only half full and I asked to be sat at a booth further away to make some work calls, but then was asked to leave the booth immediately after eating my food despite there being many available booths of the same size. No one was waiting to be sat down. I found it very rude and off putting. The staff are not that friendly.
394 Opinions
The place needs refurbishment. The window is cracked. The sign flickers. The awning is broken. The tiles have fallen off the wall outside and the place is filthy. What has Ruislip High Street become! Terrible shame. It used to be such a beautiful High Street 😪