Gardener's Retreat in County Durham

Thank you italian farmhouse managers and staff. What an outstanding service I have had. I hired italian farmhouse for my daughters birthday and from start to finish the service I received was amazing. I was unsure of what I wanted and kept swapping and changing my mind not once was I made to feel this was an issue,I just in the end decided I wanted something basic and simple like sausage rolls, wedges, sandwiches. I got this with the fun element for kids making their own pizza! They loved it and went down a treat! I have a niece who I didnt inform had a nut allergy ( my bad ) they were prepared to clean all surfaces allow us to check ingredients and make something for her but understandably said whilst they would do their best they couldn't guarantee so we declined and they allowed us to order in a pizza, this obviously is someones business but I feel to do this they want more than just money they want to give and make customers feel valued and welcome I was so impressed. Staff constantly checked everything was ok, constantly asked if anything else was needed they were prompt in bringing out food and keeping the area clean and tidy, nothing at all seemed to be a bother to them. I also had a courtesy call making sure all had went ok as I'd changed my mind that many times. Thank you so much italian farmhouse for an amazing memory for my little girl. We will most definitely be becoming regulars!

Had a surprise wedding dinner there for my daughter. Greece and the team were excellent in looking after us. Great pub with good food and lovely atmosphere

An amazing night with an amazing host Viorica ❤️ Nice meal with friends. Nice steak friendly staff and a lovely room in the old country hall

Quite frustrating!! Got 3 items. A sandwich (new chicken caesar) pizza slice and a biscuit and it came to over 6 pound. Had absolutely no price on the sandwich so that was quite annoying as I would never have wanted to spend that much. In greggs they clearly have the prices displayed underneath the sandwiches so thought it was a crafty move by cooplands especially as your advertising in the main window the exact same sandwich, a drink and a sausage roll for 4 pound. Service nothing special either, merely got a smile and definitely didn't get a thank you. You have to ask yourselves why greggs is always busy and cooplands is quiet?

Best doorman nomy and Davey very good hospitality Fabio’s is the best in the world xx