galton garden centre in West Dorset

Great entertainment today in the queue with Fun and Ali serving which made the wait worthwhile. Fun nickname of man with big lobe earings very good with the kids and spending time chatting to them. Hot chocolate and cakes as yummy as ever and plenty of gluten free options available (the fruit meringues looked lush). Well done guys x

This was the worst experience of eating in a cafe we have ever had. No gluten free food, no sausages, no panninis, no prawns for jackets, salad was stale and yellowing, service was shocking. Meet family for birthday lunch every year - no more!

When we arrived there were no customers waiting to be served so we made our way to the till and waited .... and waited... for almost 5 minutes. There were at least 3 staff members flitting about but it did not seem to occur to any of them that we might be waiting to be served. Eventually one of the staff came over and took our order of tea and cakes and we took it outside to eat in the last of the afternoon sun. That was when the next problem arose. There were only about 4 tables occupied but of the rest most were left uncleared from previous customers. Many tables and/or chairs had bird poo on them; I know this is a risk with outside eating especially when there are a number of trees around, but the staff need to be aware of this and ensure the tables and chairs are kept clean and hygienic. This place is badly in need of an effective, hands-on manager to improve the service, and the cleanliness outside, or people will not return, us included.

We went to dobbies last Saturday and couldn’t believe what I was seeing the girl was putting out cake without any gloves on she was patting the cake for some reason and then a piece came off and she put in her mouth and then got more cake no hat on any staff who behind serving .My husband when to the toilet and the chef was in there my husband was washing his hand but the chef came out of the toilet and just walk out without washing his hands.It has put me of going here now.

Visited today for a Cream Tea which was a gift from our daughter etc. The floor Manager (Lee) treated us like VIP's from beginning to end, and provided an excellent customer experience and service, despite the restaurant inside being very busy. Although we were seated outside, and my wife is a vegetarian, nothing was to much trouble. Thankyou very much once again Lee. Just in case Lee doesn't read the reviews personally, could a Senior Manager recognise and notify him that his good work was appreciated please? Its rare to get such a good service in my experience.

What on earth is going on here!! Most of shop was flooded, roof leaking and puddles everywhere. Looks terrible by comparison to other Dobbies we've been. Nothing interesting or laid out nicely. Horrible place to be. Even had to go outside to the toilets and weather was horrendous. Dobbies what have you done??? Never again.

No Main Courses were available. Tried to order Soup and Jacket Potatoes at 11-40 (Menu said from 11-30) and told to come back later as till would not accept orders. Ordered at 12-00 and everything arrived promptly and was enjoyable to eat. Perhaps a sign by the till explaining when to order would have helped. All the staff were working very hard and were most hospitable.

We come here every month for our free drink, and we usually buy either a breakfast or some cake. The food is generally very nice and all the years we’ve been we have never had an issue with the food. Service is generally good, it can be very busy certain times of day/year in particularly weekends and school holidays. Service has been poor in the past (end of 2023) this was due to staff shortages, and the guys and gals working where under a lot of pressure, besides when go to relax so we don’t mind waiting. Some people need to remember, this is a garden centre cafe not the Hilton

Ordered scrambled egg on toast, described as creamy on menu. Arrived DRY, CRUSTY, COLD, salty and totally inedible (though plate was nice and warm!) Took it back up to the counter and asked for a refund, staff were not bothered that there was a problem - in fact one female member of staff seemed to find it amusing, no apology, no offer of replacement. Large puddles of water on floor from leaking roof, empty shelves. This store has really gone downhill in the last year, we used to shop here regularly but will not be returning.

There was a 40 minutes for hot drinks, tables not cleaned/cleared, you should avoid at all costs ! The customer service is bad!

We queued for 20mins then was told it would be at least 30mins for just drinks and even longer for food. A person in the queue asked the staff why they weren't telling people this while they were in the queue but they weren't interested in helping at all.

Ordered a toastie with salad - toastie was toasted in one side and wet in the other but edible. Salad was dry as anything - most annoying was the acorn leaf that was in amongst it!! - mentioned it to the lady in the till who didn’t really seem that bothered by it. Not recommended The see to be a lovely place for a cuppa and a quick bite. Not sure why it’s gone downhill so bad.

Far too long wait for just two coffees!! We popped in for a coffee and a look around. Waited over 20 minutes for the coffee to arrive. Wasn’t worth the wait as the coffee was dreadful. Plenty of staff around but totally disorganised. The one barista made the drinks then had to take them to the customers table. Madness! Consequently a very long wait for drinks. Food arrived separately. Other customers not happy. Avoid unless you have plenty of time to wait! Management here need a lesson in efficiency.

Queued for 15 minutes, got to the till can I have 2 baked potatoes with - sorry we’ve run out of baked potatoes, ok I’ll have two toasted sandwiches with - sorry we can’t do toasted sandwiches our machine is broken! Walked out at this point! Whoever is managing this place is being overpaid! This was at 12.45 and they can’t supply half the menu! Appalling.

Far tooooooo slowwwww. They could only manage an order of one drink at a time. By the time they'd sorted out the second drink the first was virtually cold. SImply find somewhere else to go.

2 coffees+ 2 slices of cake ordered. No other customer's being served, there were 3 staff at the counter. It took 25 minutes to get the coffee and cake. Except there was only 1 slice as they'd apparently thrown away the other cake, because they had forgotten we had ordered it. Coffee was just some luke warm milk. Next level incompetence.

We have stopped visiting this restaurant for meals as too often they have a very limited menu due to staff shortages. On this occasion we were there for a hot drink and a cake. Service was very slow which seems to have been the norm here for quite some time. When our drinks arrived much of my hot chocolate was in the saucer as the staff member bringing it must have had an issue along the way. He took the saucer away and replaced it with a clean one but there was no mention of replacing the missing third of my drink! I couldn't be bothered to question this as I was concerned I would be subjected to another long wait. We probably won't go back again. Walking back through the shop we saw numerous buckets and containers catching the heavy rain that was coming through the roof in multiple areas. The plants here are lovely but Dobbies really need to invest in this location if it is to thrive as there are plenty of other garden centres that are far more attractive inside and have better restaurants.

Travelling from st austell to eastbourne torrential rain needed to stop for lunch, this has to be the oldest dobbies ever visited throughout large poly tunnel style building it leaked with buckets and staff hoovering water mopping quite awful health and safety big pools of water no slip signs. Buckets overflowing. The cafe had tables dragged from under leaking roof, water running down electrics. Staff unfriendly not taking orders or clearing tables everyone waiting for ages for drinks and food. Very unpleasant experience if raining would avoid. Not safe to walk round store with so much water we’re told by staff this is always like this, stock on shelves drenched awful.

Just appalling! There was a problem in placing orders and my wife waited for around 30 minutes to order and she was only fifth in the queue. It took about ten minutes for the coffees to arrive and a further 15-20 minutes for the food - that meant we'd been there an hour before eating anything. My wife enjoyed her jacket, my croque monsieur was soggy and cold. It is also very poor value for money.

Went in for lunch , it was very quiet when I got there I ordered a can of coke and a toasted ham and cheese sandwich , was really shocked at the price it was just under ten pounds … very expensive , irs only a toasted sandwich … when it came it was on normal white bread , came with salad and coleslaw, which was really nice . Would recommend as the plants are really good , but they need to lower their prices xx

Two teas waited half a hour, how long does it take to put 2 tea bags and water in a tea pot and tables were full of used glasses and tea cups ,not impressed some one needs to shake things about .

Normally love dobbies but today staff were curt. Food and drink ordered at the same time, food arrived, meal nearly finished and no drink...asked waitress and she said someone else does the drinks! Only one person doing drinks for a full restaurant. Finally got our drinks. Daughters meal of tofu and noodles had fried onions in batter included ( supposed to be vegan!)...ploughman's with no salad, poor quality! Also, extremely hot in the restaurant..windows on roof not open!!!

This was our first outing after lockdown restrictions being eased. We felt very comfortable as we entered, friendly staff who politely had us check in on NHS app and then taken to our table, which was nicely spaced from others. Prompt service to take our order and food came out quickly. Really nice cooked breakfast and coffee. In all a lovely morning outing, and look forward to returning as temperature rises to utilise the outside seating area,which looks lovelly with new landscaping. Highly recommend.

Stopped off for a quick coffee and cake...quality was very good...both home made Service was poor...very computerised and no interaction from waitresses. For example, on entry, “how many for the table?” and on ordering “you ready?”

We were seated quite quickly and orders taken in reasonable time. We ordered three drinks, two coffee and walnut cakes and a full English breakfast. The drinks and (very dry) cakes were served after about 15 minutes. After waiting forty minutes, I asked about the breakfast. A very surley woman said she would check. We decided not to wait any longer and went to pay for the drinks and cake. We were told "the order didn't make it to the kitchen, human error". No apology at all. I think a few of the staff would benefit from some basic customer service training.

Staff do the very best to help the customers, We go every week for lunch no problems except for last week with no fault whatsoever with the staff on Tuesday there was a queue right pass the restaurant entrance, tables were limited because of holiday makers taking up seats for just coffee and cake and sitting there for ages, also there was tables for 24 guests for afternoon tea at lunch time {COMPLAIN TO HEAD OFFICE THEY MAKE THE EVENTS AVAILABLE AT THIS TIME} by the way they ignore all contact i have tried to complain , Therefore regulars and those wanting lunch are left waiting, The Restaurant Staff do their very best and we have no complaints with them the problems are with the ones at the top.Went today had lunch as usual sat in the garden no problems Hot Tasty Food and Excellent Service..........

We thought we would give it another go being that I left a bad review in May 2019 and now gone to Dobbies. Well Im sad to nothing has changed and now at a time when cleanliness is a must, they talk the talk through the store but should look more closelyat their hygiene standards which are poor in this restaurant. We arrived at 0907 and was third in the queue but it took over ten minutes to reach the one girl serving and making the drinks. Ordered two full breakfasts, coffee and tea with toast.On her making the drinks we took them on a tray to a table, well if you can find a clean one that is!!! I looked at three the two before still had the remains of food on the table and on the chairs, and it has not been used yet toady??? if you look at my review in May 2019 you will see that I complained of this very thing then. Anyway we put down the tray and took off the coffee and tea and to my amazement the tray still had food stuck to it, and to top it all the teacup had lipstick on the side, and we are in a pandemic???. These were returned but had to go right around the one way system to do so and the staff [same one] could not care less. Breakfast came out cold beans cold toast hard fried egg, but this time we were ready and when she put the breakfasts on the table my wife checked the beans and we gave it back to her. She went off put it in a microwave and brought it back.We ate hardly any of it, the flies were non stop, this place needs inspecting and I will be putting in a report about the cleanliness. We noticed that a member of the staff went over with a spray after a couple had left the table, sprayed the table but left the chairs. Never again, please Dobbies stay in Scotland

At the entrance to the restaurant there is a notice asking you to queue before getting a table. The queue was very very slow, eventually my friend decided she would have to go and sit down as she is disabled and could no longer stand, there were lots of vacant tables. We continued to wait in the very slow moving queue, when we got to the till my friends husband decided to join her, he was then accosted by a very rude waitress, saying they should have not gone to a table, her husband tried to explain that his wife is disabled and could no longer stand, this (elderly) waitress was having none of it.Whilst we were waiting in the queue a gentleman left his table to ask her something again she was rude to him.The gentleman and his wife were sitting at a table close to us, they said they had been waiting 30 minutes for their pudding, but had decided not to wait any longer, even though they had paid for it. it was her birthday, how they had wished they had gone elsewhere. Just as they were getting ready to leave their dessert arrived.Out of no where the elderly waitress appeared and had another go about going to a table, we couldn’t believe it.I wouldn’t advise going to the cafe, it’s overpriced and very very slow service, and if you do go, take wasp spray as there are hundreds of wasps and flies.

First trip out after being in for four months was bit worried but no need everything in place to make you feel very safe, hubby had a great breakfast in cafe and myself a teacake, felt very happy walking around centre to look for gifts, it was very quiet for a Friday(may have been due to no toilets but I had read that beforehand as travelled from Poole fine for us but not if you had children or travelled further) staff were all helpful and seemed happy, I hope people start visiting and it gets busier for them as such a different variety of goods to see.

Arrived Tuesday at the Resturant well prepared customer space , we had a very enjoyable lunch sitting outside in the garden, very peaceful lunch with top quality staff service. many thanks to you all at Dobbies.

We'd not visited since it had been taken over by the Dobbies garden centre group.In the café for coffees - good friendly service, good coffees.Then a thorough look around the impressive retail/plants areas, inside and out. Excellent, and all on the one level.We popped back to the café for a light lunch. Ok value, nice service with smailes again, but our jacket potatos were only luke-warm. Tasted nice though.The huge car park is the same as before, with lots of disabled bays close to the entrance, which is near the café. The exit, just past the tills, is a longer walk from thd disabled bays.Toilets are outside. A bit quirky but no worries. We like it here, and will visit 2 or 3 times each year.

Called in here for lunchtime snack. Wish I hadn't bothered! In a queue for 10 minutes to buy two scones and pot of tea. Many items were not available as they had sold out.There were no plates and when I asked for some, I was ignored. The staff attitude from start to finish was one of not caring. Cutlery and glassware hadn't been washed properly. Lots of tables needed clearing. Glancing up at the ceiling whilst at the table I couldn't help but notice how absolutely filthy it was. It's what looks like corrugated plastic. Cobwebs were hanging down from the ceiling above the dining area. There were numerous buckets throughout the garden centre catching water. I cannot recommend this establishment.

Friendly service and popular but food just ok - ordered a fish with new potatoes and fries arrived. These were replaced by New potatoes but they weren’t so new / fresh. Just ok in terms of food

What a delightful cafe in a lovely garden centre.So many delicious cakes and hot drinks to choose. But it was lovely to see staff who enjoy there work ,they all had smiles on their faces.Looking round the garden centre there was fabulous Handbags from Earth Squared, Radley and White stuff . Will be returning.

Took mum for a treat, Little did we know that this has gone down hill. I had a panini, it was so cold I had to question if it had been cooked. The other two meals were also cold. The side salad was even worse, Cabbage leaves that was going off. Such a shame. Will never return.

With prices set at the upper end of local Dorset Tearooms, it was with much surprise that the teapot serving conventional tea costing £2.10 had so much staining around the lid. Whatever dish washing was available, I would suggest it requires servicing or review. Cakes looked and tasted as if baked by mass-production, but cost as if homemade. A simple Tunnocks wafer bar cost an eye-watering £1.00. All the staff were helpful and courteous. Perhaps Dobbies could review the set-up here?

Visited the taken over old wyevale but now DOBBIES site at owermoigne, previous visits had been disappointing in the restaurant with slow service, £1.80 diet cans of coke and general lack of enthusiasm by staff to serve the public.Went on 21 June there were two couples in front so not busy, noticed there’s now chilled Pepsi at £2(!) a can, ordered two jacket potatoes and a toasted sandwich, 30 minutes later cold food delivered by unfriendly staff that consider customers an inconvenience to them getting home, no offer of cutlery or serviettes by staff.On the POSITIVE the weather was warmer than the food.If Dobbies want a successful site we suggest changing the restaurant/cafe business and put in enthusiastic staff.In summary, EAT before you visit, the service is awful.

Arrived at 9.05 first ones in and whilst the wife got the coffees,had to wait ages for the machine had not been turned on yet she was informed, I took a seat but changed 3 times due to the filth on and under the tables. These could not have been cleaned from the night before and should have been done before opening to the public. What is it with Wyevales it seems nearly all there restaurants are the same with their cleanliness.Here is hoping that Dobbies come in and correct this for this is a health hazard.

Went here two weeks ago with friends for a catch up lunch and walked a long way through their garden nursery and shops before reaching the cafe. Food was good with spacious open seating and self service, pay when you order at the counter. Only minus point is that we had a ninety year old friend with us who had to suffer the long walk back out to the carpark as the entrance door next to Cafe do not allow exit. Seeing the crowd are mainly families with buggies and elderly folks, I really do URGE the management to look into making the exit easier to the carpark as our friend nearly collapsed when we were leaving and had to stop a few times on our way out. Thank you!

Just like to say a big thankyou to the staff in the cafe they reserved a table for my family as we were a group of 14 in the play area we had hight teas which was amazing my granddaughter is dairy intolerant so they made her her own food separately thankyou again

Yet again terrible attutude by couldnt care less staff. The seem to take delight in making sure customers get no deals available, the worst customer service and not even good food to make up for it!! Disappointment each time we have given it another chance!!Need more staff training or a manager that can handle them!

I have visited every fortnight meeting the other half for lunch, Nothing has changed over the years as far as service goes, they are and were extremely slow. Writing you order down and then walking off to the kitchen with it? no auto ordering here!

Nice food staff are great only problem need time to get food drinks slow sevice be side that everything is great

Delicious coffees & cake in an airy, spacious setting. Friendly service, loads of parking, decent loos...and a massive garden centre to browse too.

Paid for 2 meals today in the cafe at 2pm , after any lunch time rush. At least I guess they had a rush earlier, because the tables were covered in empty plates and mess everywhere and we had to clean a table off ourselves in order to find somewhere to sit. Half an hour later we were still waiting for our meals. Why you ask? What could we possibly have ordered that would take so long to cook? Ham, eggs and chips! Yes, really, half an hour went by with no sign of our meals and us with better places to be than sat waiting in the dirty cafe area. Finally I went and asked a very nice young lady if it was going to be much longer, as we had places to be, so she went to check. While I was waiting for her to reappear I saw another young lady taking a bag of what looked like frozen chips from their storage area into the kitchen, whilst she was tearing the bag of food open with her teeth. By this point my hunger had taken over my brain, and despite the alarm bells of "no don't do it, get a refund and leave" was overwritten by the appearance of our long awaited food. We ate our handful of previously frozen chips, 2 barely cooked eggs and 2 slices of processed ham and left, never to return, even if we were starving hungry. These culinary delights cost us £7.95 each (pub prices). You might consider this expensive too, but when you factor in that it has now repeated on us both all afternoon, with that delightful greasy aftertaste you might think it was a bargain! It really is the meal that wont go away! My final grumble comes from the fact that although the disabled parking is right outside doors to the cafe part, when you try to leave, you are funneled through the whole garden centre and jettisoned out by the tills quite some hike still away from your poor old car that you could see out the window some time ago. No joke when walking is extremely painful. It's time they put in a separate cafe exit for those of us who do not want to buy anything and just want to leave. Not that it will make any difference to us, as we will never ever return again.

We had the afternoon tea with unlimited tea and coffee for £14. Very nice, but could do with more sandwiches and less cakes. Not bad value - the scones are huge! The only problem was the wasps- inside and out. I know you can't help nature but maybe some traps would help?

Had two of the 'soup and sandwich' deals - turned out to be an extortionate price for what we had: £7 for a tiny sandwich that had one slice of pre-sliced cheese and a teaspoon of pulled ham hock in. The soup was supposed to be charred red pepper but it was so thick you could sit your spoon on top of it. It just tasted of neat garlic and was bitter beyond belief. Also had a toastie which was on the small side and the side salad was limp and brown. This is supposed to be a dog-free restaurant/café but there were two ladies seated at a table with one dog under the table and one on her lap with paws on the table for the entire fifty minutes we were there (the food took a long time to come!)

Visited Restaurant had a very nice quality Fish & Chip dinner for party of three Excellent+++. Staff very helpful always on hand to help nothing to much trouble even the young polite Chef Garry comes to great you. We visit here all through the year and Yes it is simply the Best for Value and Quality Till the next time A Big Thank You to All staff At Owermoigne........

Ordered 2 tuna and cucumber sandwiches at £5.55 each. After a 30 minute wait (not sure what took so long as the place was empty when we arrived)the sandwiches arrived with stale bread, no butter on the bread, a small blob of tuna in the middle of the bread and cucumber that looked as if it had been sliced by a 2 year old. Absolutey disgusting for the price paid, I would have been embarrassed to serve the food we received. There was no point complaining as by the time we got the food the queue was so long it would have taken another hour plus to sort it out. Absolutely shocking service and extremely overpriced for the rubbish you are served.

Just placing an order here takes ages as the people behind the till tend to move in slow motion (and don't expect a smile) Having ordered we then had to wait 35 minutes for 4 toasties. There is one lady who works here who seems on the ball but she is the only one with any customer service skills and speed! It is a shame as the food is very good.

This Café/Restaurant is situated inside the Galton Garden Centre. My wife and I had a light lunch here consisting of Sandwiches, Cakes and Coffee. I would describe the Sandwiches as very good, but the cakes were certainly not the best and were about to turn a little stale.

Visited today. Ordered food off main menu and paid. Besides the till were leaflets on offers so I picked one up. Whilst waiting for my food realised that the leaflet would have reduced my meal cost by £6 and entitled me to a free hot drink. Went back to the till and queried why I hadn’t been informed of the offers and was told it was my bad luck. If I had picked up the leaflet before paying I could have used it! But the leaflet was placed beside the till and no mention of it by staff.

We had a brilliant lunch here today. We had the over 60's deal (on Mon-Thurs) which was terrific value; we had roast turkey with all the trimmings so it felt like we were having a Christmas lunch early!. We couldn't manage the pudding so staff kindly packaged it up to take home. The staff were great - really pleasant and very helpful. And we enjoyed a wander around the Edinburgh Wool shop outlet afterwards. A great place to take an elderly friend for an outing!

Three of us popped in today for a snack. It was 1.05. Having waited ages in the queue because there were only 2 young ladies behind the counter, one of whom, every time she took an order disappeared into the kitchen, I eventually was served having selected items already on show and placing just one order for a Toastie at 1.40.p.m. Despite two of us having finished our lunch, the Toastie did not appear until 2.20. Several people around were having to wait a long time for their food, and in the end two people waited so long for their food they asked for their money back. The food was okay and I'm sure the staff did their best, but one asks "How many cooks were in the kitchen?". If you want to run a successful café you need sufficient staff both behind the counter AND in the kitchen to run it properly.

Busy cafe, very slow service. My coffee was cold, took ages in the queue to get it changed. Chips dreadful, very greasy and seemed to have been cooked twice!! Over priced. I cannot recommend the place

Esperamos una hora para la comida y me hicieron sentir que era nuestra culpa cuando nos quejamos

Passed the garden centre whilst in Weymouth , we were hungry so visited the restaurant , ordering a B.L.T sandwich and a piece of victoria sponge cake . Both very nice ,well worth a visit if passing .

Paramos aquí para la oferta de 60 libras de comida 8. 95 cada uno por dos campos con una bebida caliente. Teníamos cigalas y patatas fritas seguido por desastre eton y jamón, huevos y patatas fritas brownie de chocolate y seguido de helado. Buenas porciones de tamaño, buen precio y delicioso. Tanta variedad. Justo lo que necesitábamos después de un buen paseo por el jardín.

En este centro llamado jardín que es claramente visible desde la carretera. Hay un montón de aparcamiento gratuito.

Un jardín encantador para mirar y admirar, aunque algunas plantas parecía que había visto días mejores. La comida es un precio razonable. Todos tuvimos chaqueta ollas con rellenos diferentes, absolutamente encantador! La comida llegó rápido por una señora muy agradable. Empezó a llenar como nos dieron una comida el almuerzo era patear en punta.

Once again another splendid meal , we visited today a party of four beautiful cooked food with a great price. The staff always very polite and nothing to much trouble. A worthwhile visit very highly recommended.

We have visited the restaurant in the pass and sadly it was very poorly organised . and food very poor and limited, A great change has now been made with a very polite well organised new manager who now has turned it around since November 2016. The food is really great and tasty, the Sunday lunch today was Excellent and what a great change in the service. Yes we would highly recommend .

Garden centre and restaurant going downhill fast. Plants not looking good, manager seemingly disinterested in most things. Always a long wait for lunches, don't find this anywhere else locally. Food coming out cold etc. Used to look forward to lunches here but now avoid it. Many friends we have spoken to have had the same experience and now go elsewhere for their plants and food. Wake up Wyevale something is wrong.

lovely shop shame you can only get to it by car . fabulous range of thing to choose from well worth a vist

Went with my sister for breakfast , I had vegetarian option and my sister had traditional! Both meals very tasty and plentiful.Had look round at gifts for Christmas, not too busy which made the visit quite pleasant.A nice place to visit now and then , staff courteous, even when we requested a cleaner glass for my mineral water !

Great garden centre which is reasonable for basics & covers great items for gifts at christmas..well worth a visit

Had a groupon for afternoon tea and visited on a Sunday. Didn't seem that busy but the staff were really stressed, with only one person making the drinks. Our afternoon tea took about half an hour to arrive by which time we had drunk all our tea! We had asked for vegetarian but they included rocky road cakes which contain gelatine. The scones were rock hard and cold and they were actually more like rock cakes. Also very dry and I didnt have any tea left to wash it down .it was served as a festive afternoon tea complete with mince pies which certainly were not home made and were still in their tin foil tin straight out of the packet. If you have a similar groupon, don't bother !!

We visited Galton Garden Centre Restaurant for a snack after a long car journey, we found it light and airy the staff were friendly and efficient, there is a nice selection of cakes although at £3-00 per slice some may find it expensive. Good selection of cooked meals are available.

Lunch for 3 at the Galton / Wyvale Garden Centre. Our first time.Superb meals; soup, jacket potato & panninis, all excellent.Friendly & helpful service, plenty of seating inside and out, huge car park, great value.Oh yes, and it's a huge garden centre too!

Great fish and chips and homemade tartar sauce. Crispy batter, hotplates,tasty mushy peas and friendly service.

Often go to this garden centre as one of the party lives nearby. Sat outside but the seats very uncomfortable, perhaps time to change.Food adequate but served very quickly and the staff very pleasant as usual. Some of the plants looking in need of TLC .Shame about Mountain warehouseclosing

My husband took me here today for lunch and it was the best burger and chips + fish chips peas we have had in a long time . We will be going back promotion voucher 2 for £10 on mains.

Stopped here for lunch and after ordering we were kept waiting over half an hour for food and the place was not busy.The two girls serving had two speeds slow and stop!The food was very average and overpriced- never again ! My advice drive on!

I took my gentleman that I care for to the restaurant for coffee and cake. OK the weather was very wet. We got inside and I found a table and the gentleman sat down while I went to be served, this is self service. I selected our cake from a stand and then had to queue for approximately 15 minutes for our drinks. The 2 girls serving were very slow and asked twice what my order was also when I got the drinks I had to ask for teaspoons. Don't go here if you are on a timetable.

lots of gifts,garden items,clothing footwear,plants just about anything u would want for sale here,it was raining when we stoped here for a snack,more like a meal with lots of salad with the panini.

Changes have been made her and not all good unfortunately, Mountain Warehouse has now gone ( this was the best outlet by far ) , standards in the Cafe have slipped and service is very slow, luckily it is still a good garden centre and range of plants is very good.

Always call in when in the area; lovely restaurant and great selection of garden items plus gifts, clothing etc. Well worth a visit.

Nice breakfast , all there but all cheap , bacon frozen sausages , cheap cold toastBut nice latte , and tea ,No staff , lots of signs advertising , for cook , and waiting staff , so there may be issues? So for the price it was ok .

This is more than a garden centre as they sell lovely gifts, kitchen equipment, books, food, as well as the usual garden furniture, plsnts etc and there are also outlets in the store ,so much to browse. The cafe is located in a building just outside and serves lovely frsh food, everything from breakfast, lunch, afternoon tea with a special board daily.

Visited on the 15th of March with my mum for a Mother's Day gift for afternoon tea. The times were between 10-12 and 2-5pm. We went at 11.15 and the cafe was relatively quiet until about 11.30 when the lunch menu started. The afternoon tea came out on a three tier stand but with no extra plates, but it was fine cause the plates detached from the stand so you could use them. The sandwiches were lovely and the scones were huge! Couldn't even eat the small cakes as we were stuffed! One of the waitresses put the cakes in small boxes for us to take home! Was a lovely atmosphere and lovely afternoon tea! Recommended for the great value also!

A friend and I visited there on a Sunday with a Groupon voucher for afternoon tea. On arrival, the café seemed reasonably quiet. When we got to the counter there was a notice over the hot water boiler apologising that there was no tea available. My friend does not like coffee, so she had to order a hot chocolate with her afternoon tea. Not quite the same!. Then the food arrived on the 3 tier stand, no plates arrived with the food. I went up to the counter to get two plates, only to be told that we could only have one as the washing up hadn't been done. The food was nicely presented and the scones were lovely. The voucher stated we would receive unlimited drinks, however the staff looked quite confused when we went up for a refill. The voucher also stated that last sitting was 430 pm, only to be told that last sitting on Sunday was 330pm. A good job we didn't arrive later! We are not sure if this was a Groupon error or a Galton error. Overall a rather confusing and under average experience.

Came here for lunch with my dad and daughter, had about 20 mins wait for food which is not too bad luckily we had a raisin scone to keep my toddler occupied! All food was lovely and fresh so worth the wait. Will go back.

We are local and visit the garden centre regularly. Naughty breakfast usually once a week. Lunch about the same. Small main specials menu but the fish and chips are always very good, freshly cooked and good non greasy batter. Usually have a little wait because they are nearly always busy. Staff really pleasant. They seem to have a lot of good offers in the restaurant which makes life better. Have tried to go to the garden centre only for a meal but always end up finding something for the garden at the same time.Gardening club card a bonus. Prices probably 10% higher than some garden centres but you receive this back in reward vouchers.

We spent an hour here last sunday, looking for bargains in the post christmas sale. We found a few. There is also on site a Edinburgh Woollen mill outlet. The centre has the usual garden items on sale, in fact everything you could wish for.In the old greenhouse there is a cafe, which is quite good for drinks and snacks. But be prepared for a wait, as service can be a little slow if busy. Menu is limited, but well prepared food is the order of the day. Staff are always pleasant.

We visit this Wyevale Garden Centre occasionally and usually have something to eat and drink. One often has to be patient when queuing at busy times, which can be tedious. The food is generally nicely prepared and delivered to the table by friendly staff; the menu is limited, but there is usually something for everyone. Prices are not unreasonable for this standard of establishment. The ambience is light and airy, as the building is an ex-greenhouse. The retail area includes a pet shop, Edinburgh WM and other independent retailers, plus books, gifts and a good range of garden products. Worth a visit...

We have been several times and it varies tremendously, today was the worst. I know the food is cheap but they cant even manage cottage pie It was dry, not much meat dry vegetables no gravy My granddaughter could do better. They were not very busy yet we had to wait 30 minutes to be served then another 30 minutes for pudding (which was very nice) The staff were polite and pleasant. Wyevale now own the centre they will have to try much harder. .

Very good Garden Centre, also contains various retail outlets, mountain Warehouse, Brantano and others. Large cafe and loads of parking

Our daughter had her 5th birthday party here today, it was fantastic! Chanelle had decorated the room beautifully. The children enjoyed soft play, lovely tasty food which was well presented and enjoyed by everyone. The restaurant then provided a cupcake decorating activity. Lots of fun had by all, a very happy birthday girl and friends. Thank you Chanelle and the restaurant team, you were brilliant.

We have a holiday home near here and we have sampled their food on more than one occasion. The staff are lovely and the food is well priced and very good value. Especially so if you buy something from the attached Garden Centre for every time we buy something we are presented at the till with a voucher for the restaurant for two main courses for £10. The fish and chips are lovely so it is worth the extra star for the very good value. Friendly tip, do not follow a coach party in!! Does get busy and service can be a little slow, but you cannot fault the friendliness of the staff.

Very nice place to visit, lots of lovely things to see and have lots of bargains there, they have a great pet section, and a restaurant, play area for children, and other outlets too??? They also let you walk your dog around on a lead, which can be handy.

Just got back from having my 4 year olds birthday party here and cannot recommend it highly enough. The space is fantastic and it is the only place I know of where they can have soft play, music, food, party games and cupcake decorating. They have a dedicated party organiser, Chanelle, who goes above and beyond to make your little ones big day go smoothly. The customer service is AMAZING and the food is excellent too. Nearly ever parent there said they'd like to have their parties there, and you can't get better than that. As a parent of the birthday girl, it made my day as stress-free as possible too. Thank you Chanelle, you're a superstar!

Really friendly staff, the food isn't amazing though. That's what lets it down :( but the coffee was lovely!! Really quick at clearing tables in the garden, which is beautiful when it's sunny.

We visited here on 26th because of rainy weather. Got some great bargains in the Mountain Warehouse and the Edinburgh Woollen Mill Shop. Had lunch here too, bit pricy and not the best I've ever had, I had jacket potato, as did my friend and my daughter had afternoon tea. Lovely cakes but a bit pricy at £3 a slice! The service at the cafe needs overhauling, had to stand in a queue for what seemed like ages, then had to wait another 10mins or so for the food to be delivered to our table. again bi

just got back from lunch here first time since new café café very nice but food gone down hill jacket potato its self wasn't bad but to given a pinch ov water cress with a pansy sat in middle is not my idea ov a salad most disappointing the sandwiches were such thick bread you couldn't bite into them and the fillings in the jackets were small to say the least we will now be looking for a new garden centre to go to now as part ov the experience ov the visit is to eat as well the staff looked totally fed up as we heard a few people comment on the food

I don't visit this Garden centre for the plants. Garden centres are as a majority, extremely overpriced. The cafe charges a fortune for their food and drink and seems to have confused itself as a gourmet restaurant.However, its saving grace is the soft play area that it offers for young children. This is one of the few soft play areas where I am actually able to leave my two year old daughter to play on her own without having to go around it with her. They charge £1.50 for an hour's entry, although I've never ever had anyone come round to check how long my daughters been in there. Do you always pay for my daughter but I've noticed quite a a few people walk straight into the park without paying entry. This needs to be monitored as it's not fair on the people who are honest and pay before they go in the park. It's kept clean and there is seating and tables around so that you're able to enjoy a cup of overpriced coffee while they play. Reading the rules of the play park, I think the age range should be lowered as I've been there sometimes eight-year-old children are running around a playpark blatantly made for toddlers and bullying the younger ones. They do offer a function to have birthday parties in there and it would be nice if they had a certain time they do it, as I've visited before and it's been closed. Driving 20 minutes to get there is a bit of a bugbear when it's been closed and there is no notification of that and it's very difficult to explain to a two year old child. I have started having to phone before I go to see whether the park is open but if you ever want somewhere to go on a rainy day with a young child, I would recommend this place. You can also get yourself a loyalty card so you can collect your points on your expensive coffee and play entry and get vouchers.

We came here with our family for breakfast on Sunday morning, My wife and I had the vegitarian breakfast. This was the worst food we have had in years.if they continue to serve food of such a poor quality they will soon shut down. The breakfast was dripoing in fat, looked like it had been deep fried, will not be eating here again.

Our meal here was great value for money, on Tuesday 14th April we had fish and chips twice with a proper pot of tea for two. This was followed by apple crumble with custard and fruit with yogurt for my wife. The latter especially put together by chantelle because its good for diabetics. The cost £16,for the lot. All the food was great.

Am saddened to read the negative comments! We bring our two children to Galton all the time and absolutely love it! Food is great, staff are always friendly and the soft play area is the perfect size for our little ones to have fun whilst we relax and are able to 'chat' to friends! So this is the reason why we chose Galton for our sons 4th birthday party yesterday. It was brilliant! Chanelle is excellent and really goes that extra mile. You can tell she genuinely wants us all to have a good time and nothing was a problem or too much trouble. In fact I hardly had to do anything which was so nice!! Decorations were lovely and food was beautifully presented (lots of fab comments by parents!) 2hrs of soft play, cake decorating, t-shirt and card for the birthday boy and all for such a reasonable price - will definitely recommend to friends and we'll be back again to come and play - thank you Galton for throwing my little boy a super party! He and his little friends had a brilliant time!!!!!

Late Sunday light lunch. Soup was tasty but the area looked like the Somme as nothing had been cleared post Sunday lunch. Service was fine and amenties OK - only worth a visit if you are close by or in the Garden Centre.

I very rarely write scathing reviews on Trip Advisor, mindful of the impact this can have on a business. However, the service I received at Galton Garden Centre was so appalling that I have no qualms whatsoever about venting my feelings online. Intent on having a light lunch in the cafe, I stood by the counter waiting to be served for around 10 minutes. During this time, no one saw fit to acknowledge my existence despite staff presence around the serving area. When my order was finally taken, I was charged £4.60 for the soup of the day plus roll. That's not an exorbitant amount for a bowl of good quality homemade soup and hot, fresh roll. But for what eventually turned up 20 minutes later, it was daylight robbery. 20 minutes! I was presented with the most disgusting, gelatinous, utterly tasteless bowl of lukewarm green liquid that I have ever encountered in 30 years of travel around the globe. There is no other way to describe it. I can only assume that the soup had run out and the chef - no, that is a wholly inappropriate word - the food preparation assistant scraped the pan and then added some form of starch paste to make up the volume. The end result was a disgrace. I read from other similarly incensed patrons of the cafe that standards have fallen at the garden centre. Well, on the evidence of my soup, they have reached the bottom. I shall not be eating there again.