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3.9

Based on 3.727 opinions finded in 4 websites

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Nº 379 in 612 in Rhondda Cynon Taf

Nº 9 of 11 Italian in Rhondda Cynon Taf

CUSTOMERS TALK ABOUT DISHES WITH..garlicsteakcreamspaghetticheesepastapizzachickencookedsaladold

comment_iconOpinions

Leah was our waitress! Lovely lady. Kind. Our food was delivered fast and no issues whatsoever. Will definitely be returning!

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Amelia Barry . 2025-05-03

MORE AT Google

Thanks Tom, great service and better food than I remember at F&B's

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Andrew Edwards . 2025-05-03

MORE AT Google

Tom was a fantastic server, he couldn’t have been more helpful. The breakfast was great too!

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Shaun Jackson . 2025-05-03

MORE AT Google

We were served by Tom. He was very attentive and polite. Thank you.

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Rachel Andrews . 2025-05-03

MORE AT Google

Early lunchtime, only another couple there, food was ok ish but service wasn't the fastest considering.

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Mark Davies . 2025-05-02

MORE AT Google

Great service. Food was lovely and arrived on time. Fantastic service by Leah.

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Brian Mwendo . 2025-04-29

MORE AT Google

Super fast food that was absolutely delicious. Also a huge thanks to Tom for his wonderful rendition of Happy Birthday!

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Kristi Parmee . 2025-04-29

MORE AT Google

Ordered a medium /well done steak. The steak that came out was very thin, very fatty and not cooked as requested. I sent it back and another steak was brought but this was definitely not cooked as requested. Was very red. At this point I was quite stressed at having to send vito back yet again. When the third steak arrived it still wasn't cooked to order. My husband ate it to avoid further embarrassment of another one. Our server was very apologetic and attentive and the meal was taken off the bill. However the chefs seemed unable to cook my steak as I wanted for some reason. So a very disappointing experience

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Susan Thomas . 2025-04-28

MORE AT Google

Manager showed us to a table straight away, no reservation needed as it was a quiet Sunday afternoon. Rachel was our waitress, she was very attentive & polite. Plenty of parking spaces available. Food & puddings were nice :) We don't visit Frankie & Bennies often, but based on today's visit we would definitely come again x

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Emma Kerslake . 2025-04-27

MORE AT Google

Very nice place with a good atmosphere that's kid friendly and the waitress Rachel was incredibly attentive, constantly checking on us without being intrusive. She also had a warm smile and made us feel very welcome

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Samuel Kerslake . 2025-04-27

MORE AT Google

Tom and the manager were both very pleasant we had a lovely celebration meal

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Johnathan Reid . 2025-04-26

MORE AT Google

Great visit great food thank you

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Lee thomas . 2025-04-26

MORE AT Google

Great service and delicious food

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Gavin Stephens . 2025-04-26

MORE AT Google

Great food, served quickly, hot and fresh. Our server Tom was awesome - how he remembered every detail of our order I have zero clue!

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Nathan 92 . 2025-04-26

MORE AT Google

Can’t believe they charged £11.99 for the beef brisket hash and the amount of brisket was half a fork at best. I asked where was the meat, he replied it’s preportioned. Gave me a tiny bit more. It was lucky to be worth half that. Disgrace. I only didn’t kick off as I was with long time friends I havnt seen in years. Will never see me in a FB’s again. Spend you money elsewhere like Nando’s or Wagamama

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Oliver James . 2025-04-26

MORE AT Google

Really enjoyable experience, food was good, service was great by Leah. Just wish there was more dessert selection available. 🙂

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Chloe Evans . 2025-04-26

MORE AT Google

Ben was our waiter, he was very patient with our table and was very polite. Our food was amazing all the kids enjoyed! Would highly recommend the atmosphere was nice not overly busy and food wasn't long at all. Thank you again 😊 x

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Shireen Plowman . 2025-04-26

MORE AT Google

Great visit loved the hot cookie and the mixed grill. Service was fab ben was great

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Adrian Lewis . 2025-04-25

MORE AT Google

Lovely meal and fast which is good with an hungry toddler. Ella was very friendly and accommodating.

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Kayleigh O’Brien . 2025-04-25

MORE AT Google

Great food and first class service from out server ben

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las paving . 2025-04-25

MORE AT Google

Perfect service from Ben. Thank you.

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Loren Vincent . 2025-04-25

MORE AT Google

Came here for my daughters birthday, staff were lovely especially Ben who served us throughout. Thank you for a lovely evening 😊

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Heather T . 2025-04-25

MORE AT TripAdvisor

Fab food and great service by Tom:)

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Molly Oldham . 2025-04-25

MORE AT Google

Great customer service, great food as always.

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Rebecca c Jones . 2025-04-25

MORE AT Google

Great food and service but absolutely gutted the old music isn’t playing anymore.

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Kat . 2025-04-25

MORE AT Google

We was serve by a lovely waitress Ella, thank you so much

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luke wilcox . 2025-04-25

MORE AT Google

Ben was friendly and very knowledgeable of the menu

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John Preece . 2025-04-25

MORE AT Google

Super friendly and helpful staff

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Shannon Mcnulty . 2025-04-25

MORE AT Google

Excellent service. Waitress was friendly and especially good with the children.

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John Comissiong . 2025-04-25

MORE AT Google

Lovely food and such wonderful service from Leah

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Joanne Wynne . 2025-04-25

MORE AT Google

Ella was fantastic, so attentive and happy. An excellent waitress!

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emma whitworth . 2025-04-23

MORE AT Google

Quite possibly the worst chicken Caesar salad I’ve ever had. Never again! It was supposedly a main course, more like the size of a starter. Just a baby gem lettuce cut into quarters, freezing cold chicken slices that looked like they came out of a packet. Even the croutons were chewy! Even the seat that my wife and niece were sat on was falling apart!

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Mike G . 2025-04-22

MORE AT TripAdvisor

Food is ok, limited options but its expensive fir what it is ...

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Lee Jones . 2025-04-21

MORE AT Google

Friendly staff. .food tasted fresh and looked good on our plates

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Donna . 2025-04-20

MORE AT Google

Great food and amazing team. Would definitely visit again.

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Kavan Shah . 2025-04-17

MORE AT Google

Great place for a big family meal, we had a great time and the food was yummy!

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Liam Major . 2025-04-17

MORE AT Google

Lovely food & lovely staff, really kid friendly and welcoming!

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Ava Dacre . 2025-04-17

MORE AT Google

Had a great evening with family, friendly staff and good food with excellent service, would highly recommend visiting

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Mike Sloman . 2025-04-17

MORE AT Google

Lovely staff, the manager Chris was very attentive and knowledgeable with the menu. Couldn’t do enough to make us feel valued as customers. The food was cooked well and had a wonderful experience over all.

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Clairey Beary . 2025-04-17

MORE AT Google

Absolutely great service, staff were attentive and welcoming. The food was great would definitely recommend the carbonara as this is what I had and it was delicious, I will definitely be coming back!

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Rachel Kelly . 2025-04-16

MORE AT Google

6 stars amazing!!!!! Lovely mock tales lovely service lovely food lovely everything!!!!!! ▄█░ █▀█ █▀█ ▄█▄ █▄█ █▄█ % coming back!

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Zachaty Abraham . 2025-04-16

MORE AT Google

Great food and service very busy would return

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Tracy Finlay . 2025-04-16

MORE AT Google

Thanks for the excellent service Rachel - absolutely fanatic service. We will definitely be coming again!!!

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Techno Cleam . 2025-04-13

MORE AT Google

Always take my grandchildren here after going to the Cinema. My complaint is about my meal and the cost. I ordered a caeser salad the chicken had to be ordered separately. The price for the caeser salad on its own was £11.45 this was just for lettuce caeser dressing and croutons. The chicken was £3.25 on top so altogether £14.80 for salad leaves croutons that tasted like the fat needed changing and some chicken strips. Needles to say I will not be returning.

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Dreamer722637 . 2025-04-07

MORE AT TripAdvisor

Food lukewarm, young server chap was disinterested. Had to ask for him to take our order, and proceeded to ignore us when we were waiting to pay. Atmosphere poor as they decided to start hoovering while we were in there. I appreciate how hospitality can be but should be sweeping especially when it's open until 10 and we left around 9... Really poor experience from start to end

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David Turner . 2025-04-05

MORE AT Google

Lovely food as always and welcoming

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Lauren Skinner . 2025-04-05

MORE AT Google

Great visit to the Nanygarw restaurant last night. Tge food was excellant, served very quickly by very friendly staff. The restaurant had a lovely atmosphere and I will certainly be making a return visit soon.

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Stephen Hoskins . 2025-04-05

MORE AT Google

We went for my partner's birthday meal after receiving an offer for a free birthday main. Having not visited Frankie & Benny's in quite a while I wasn't particularly sure what to expect, luckily we were greeted by a server who immediately made us feel welcome and eased any worries we had. We were shown to our table and given the perfect amount of time to look over our menus. We were initially worried that we would have to wait a while for food as the restaurant was busy, however before we knew it the waiter was bringing our food out. I had a double chicken burger and my partner had the rack of ribs, both of us left extremely satisfied with the food and the entire experience, planning to come back again soon.

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Liam Harding . 2025-04-05

MORE AT Google

Very kind staff and lovely food

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Josh Marshall . 2025-04-04

MORE AT Google

Staff very friendly. Excellent service and food. Lovely atmosphere.

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Susan Hunt . 2025-04-01

MORE AT Google

As my first mother's day without my own mum, this day was made a little brighter by having an amazing NYC breakfast at F&B, and the kindness of the staff and friendly atmosphere.

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arthur morgan . 2025-03-30

MORE AT Google

Not very good service but good food atmosphere was just music

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Jake moon . 2025-03-22

MORE AT Google

Pasta was dry, pizza was undercooked and was left waiting for ages to get the bill, completely ignored by all staff

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Rebecca Walsh . 2025-03-22

MORE AT Google

Chris told me a big fat lie about the Peroni glass lol 😂 But all ok made up with good service and food. Tom was very helpful and friendly. 😊 will definitely be coming back.

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Naomi Jones . 2025-03-18

MORE AT Google

Food was lovely, server Ella was very helpful and polite, great meal

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Morgan Wright . 2025-03-18

MORE AT Google

Not been for years, but my daughter wanted to go, tonight to celebrate her 9th birthday.. We had a lovly time, great food and awsome service with polite, friendly and engaging staff 💪🏻🎉👌🏻

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Simon Ursell Media . 2025-03-18

MORE AT Google

Really nice place to go Tom was very nice specially to my 8 mouth old would recommend

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cloudy sky . 2025-03-18

MORE AT Google

Great experience! Tom was brilliant and looked after us. Thank you.

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samina Ali . 2025-03-18

MORE AT Google

Tom was fantastic, very welcoming

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Charlie Morgan-Downes . 2025-03-18

MORE AT Google

Got served by a lovely girl called kasey, even though it was busy she made sure if we were happy throughout the meal. The food was lovely and they brought out the kids with our starters which was much appreciated. I love their parmigiana 😁

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Leah Griffiths . 2025-03-18

MORE AT Google

Excellent service lovely food nice atmosphere well priced

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Graham Hamer . 2025-03-15

MORE AT Google

Fast service, beautiful food. Lauren and the gentleman working with her on Thursday morning were both great!

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Georgia Colley . 2025-03-13

MORE AT Google

Lovely food, very well presented, service prompt and efficient. The experience added to our evening thank you

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Georgina Pepper . 2025-03-12

MORE AT Google

Awesome service and awesome food 🙏💖

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Mia Harris . 2025-03-12

MORE AT Google

Came here for some dinner during the half term holidays. The restaurant was really busy where most of the tables were occupied. With only a few members of staff on the floor I could not fault the service. I got sat at a table within 5 minutes of arriving at the desk. Our drinks and food order were taken in good time and our drinks were delivered very quickly. There was a slight wait on food due to how busy the restaurant was but as we were made aware upon sitting that was okay. Food was brought to the table was hot and freshly cooked. The waiter who was Sam asked if we needed anymore drinks or sauces to which we ordered more drinks. Again these were delivered very quickly by the barmaid on shift called Kiera. Both of these team members were extremely helpful, courteous, polite and maintained composure throughout us being there. Thank you both

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Leah Williams . 2025-03-11

MORE AT Google

Leah was an absolute delight tonight, she's a credit to you. Our food was amazing, hot and tasty Thankyou Leah 🙂

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Danielle Beck . 2025-03-08

MORE AT Google

Our waitress Leah was amazing, very friendly and made our night. She is a credit to Frankie & bennys

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Siobhan Stewart . 2025-03-08

MORE AT Google

Leah was fantastic Lovely service nothing too much trouble

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jan Pickles . 2025-03-07

MORE AT Google

Beth our waitress was amazing and food was delicious. We will be back

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Luke Hankin . 2025-03-02

MORE AT Google

Lovely breakfast and service from Beth!

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Amy Beechey . 2025-03-02

MORE AT Google

Did not send half what was ordered!!

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Emma . 2025-03-01

MORE AT Just Eat

Service not as good as it was in recent times, mistakes were made and food arrived at a variety of different times...shame as the food was very good

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Neil Sheppard . 2025-02-28

MORE AT Google

the food was incredibly fast, a good price and tasted amazing! our server ella was very nice and i 100% recommend frankie and bennys!

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Gillian Morse . 2025-02-27

MORE AT Google

The only reason i gave it a two star is because the young girl who served us was really helpful and friendly. The food was embarrassing, I used to eat at Frankie and bennys A LOT a few years ago, my god have they made some serious cut back and it shows terribly. We sent back the two chicken parm pastas, the chicken was the cheapest blandest fried chicken I’ve ever had from a restaurant a the pasta was bland and tasted terrible. They try charging £16.75 for that monstrosity, my local Italian charge £13 for fresh pasta cabonara or bolognaise and it’s incredible. The pizzas used to be amazing and are now cheap anaemic undercooked, most likely frozen dough. The chips were undercooked. We had a platter for mains the ribs were ok but the chicken strips and wings honestly didn’t even taste like chicken, it was so bad. We ordered a kids strawberry and a kids chocolate ice cream for 2 kids they put it in one bowl mixed them together, honestly don’t understand the thought process. Overall massive shame as had great memories of Frankie and bennys back in the day but I will never give them another chance as it was sooooo poor in quality, it’s no wonder stores are shutting left right and centre. Sad

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Peter Rogers . 2025-02-25

MORE AT Google

Wonderful food and great service from Rachel!

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Paul Kelly . 2025-02-23

MORE AT Google

Amazing food and service from Rachel who made the experience a pleasure. Looking forward to our next visit

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Kath Kelly . 2025-02-23

MORE AT Google

Great meal with brilliant service. Thank you Rachel!

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Sean Rowland . 2025-02-23

MORE AT Google

Ella, gave us fantastic service. I highly reccomend her and the resturant

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Dilraj Singh . 2025-02-22

MORE AT Google

The workers were lovely and food was delicious

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galactic moon . 2025-02-22

MORE AT Google

Great food,friendly staff,thanks to our waitress Rachel

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Lisa Griffiths . 2025-02-22

MORE AT Google

The amount of sauce they give you in the spaghetti bolognese is pitiful, paying £13 for dry and bland and boring pasta is a disgrace. They have got a cheek. If I was in the restaurant I would’ve sent it back immediately.

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John . 2025-02-22

MORE AT Just Eat

Had a lovely meal. And the service was fantastic. Thank you to Rachel who looked after us. She was brilliant.

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rhys jones . 2025-02-22

MORE AT Google

This place does the bestest food and desserts. According to my 8 year old grandson.

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Bethan Skyrme . 2025-02-21

MORE AT Google

Booked a table for my daughter's birthday 8 kids plus adults, when we turned up was told to wait by the bar until a table become available. It was absolutely rammed in there couldn't stand by the bar with loads of kids we left ..........your loss is McDonald's gain

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Dewi Davies . 2025-02-21

MORE AT Google

Our table server lady was amazing, friendly and accommodating. Food was delicious also. A great night out!

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E Stead . 2025-02-19

MORE AT Google

Really nice food, servers were very friendly and a good atmosphere, not too loud. Prices good for the food you receive

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Molly V . 2025-02-16

MORE AT Google

Really great food and good value cocktails there was so much choice. The staff were really friendly and helpful we will definitely go again!

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Ros B . 2025-02-16

MORE AT TripAdvisor

Fab cocktails and puddings. Service was very friendly. Menu had something for everyone. Would recommend as a fun place to eat.

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rosalynp2016 . 2025-02-16

MORE AT TripAdvisor

Lovely breakfast and lovely staff

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Joe Dillon . 2025-02-16

MORE AT Google

Great atmosphere and speedy service! No complaints.

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Charlotte Bull . 2025-02-16

MORE AT Google

Food was very good! Great atmosphere as well!

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saffron mault . 2025-02-16

MORE AT Google

Delicious food, cozy atmosphere, and great service!!

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Demi Had . 2025-02-16

MORE AT Google

Reuben our server was fantastic, amazing food and we’re surprised at the price of our bill being so reasonable!

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sophie darby . 2025-02-16

MORE AT Google

You've got to try the spaghetti with meatballs 😋. Homemade and fresh taste♡

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MM E . 2025-02-09

MORE AT Google

Service was very good and prompt. Ben, our server was very welcoming and friendly.

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Cat Capaldi . 2025-02-07

MORE AT Google

It was a bit cold in the restaurant, and the music a bit too loud. Used to play good old fashioned songs but now it’s all modern.

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Julie Steel . 2025-02-04

MORE AT Google

I visited your treforest restaurant on Saturday 1st February to say I was disappointed was an understatement. Due to being diagnosed with coeliac disease I was very disappointed you do not provide fries on your menu. Also the vinegar in your restaurant is malt when I asked for an alternative vinegar was told there wasn't any. As coeliac I can not use this due to the ingredients. This could be easily solved by providing an alternative of any other vinegar. Also my husband was disappointed to the very small portions.

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jane channon . 2025-02-02

MORE AT Google

Great experience, love the atmosphere and with very helpful, friendly servers-Lauren and Ben did great.

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Jack Jones . 2025-01-31

MORE AT Google

Laban Ben and Emily are great people at hospitality. Thank you guys, we’ll definitely be back again.

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njabulo maziyana . 2025-01-31

MORE AT Google

Some nice dishes, especially the chicken and burgers.

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John Denton . 2025-01-31

MORE AT Google

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