Frankie & Benny's in Rhondda Cynon Taf

Lovely breakfast and service from Beth!

Beth our waitress was amazing and food was delicious. We will be back

Service not as good as it was in recent times, mistakes were made and food arrived at a variety of different times...shame as the food was very good

the food was incredibly fast, a good price and tasted amazing! our server ella was very nice and i 100% recommend frankie and bennys!

The only reason i gave it a two star is because the young girl who served us was really helpful and friendly. The food was embarrassing, I used to eat at Frankie and bennys A LOT a few years ago, my god have they made some serious cut back and it shows terribly. We sent back the two chicken parm pastas, the chicken was the cheapest blandest fried chicken I’ve ever had from a restaurant a the pasta was bland and tasted terrible. They try charging £16.75 for that monstrosity, my local Italian charge £13 for fresh pasta cabonara or bolognaise and it’s incredible. The pizzas used to be amazing and are now cheap anaemic undercooked, most likely frozen dough. The chips were undercooked. We had a platter for mains the ribs were ok but the chicken strips and wings honestly didn’t even taste like chicken, it was so bad. We ordered a kids strawberry and a kids chocolate ice cream for 2 kids they put it in one bowl mixed them together, honestly don’t understand the thought process. Overall massive shame as had great memories of Frankie and bennys back in the day but I will never give them another chance as it was sooooo poor in quality, it’s no wonder stores are shutting left right and centre. Sad

Wonderful food and great service from Rachel!

Great meal with brilliant service. Thank you Rachel!

Amazing food and service from Rachel who made the experience a pleasure. Looking forward to our next visit

Ella, gave us fantastic service. I highly reccomend her and the resturant

Had a lovely meal. And the service was fantastic. Thank you to Rachel who looked after us. She was brilliant.

The workers were lovely and food was delicious

Great food,friendly staff,thanks to our waitress Rachel

This place does the bestest food and desserts. According to my 8 year old grandson.

Booked a table for my daughter's birthday 8 kids plus adults, when we turned up was told to wait by the bar until a table become available. It was absolutely rammed in there couldn't stand by the bar with loads of kids we left ..........your loss is McDonald's gain

Our table server lady was amazing, friendly and accommodating. Food was delicious also. A great night out!

Lovely breakfast and lovely staff

Really great food and good value cocktails there was so much choice. The staff were really friendly and helpful we will definitely go again!

Fab cocktails and puddings. Service was very friendly. Menu had something for everyone. Would recommend as a fun place to eat.

Great atmosphere and speedy service! No complaints.

Food was very good! Great atmosphere as well!

Delicious food, cozy atmosphere, and great service!!

Reuben our server was fantastic, amazing food and we’re surprised at the price of our bill being so reasonable!

Really nice food, servers were very friendly and a good atmosphere, not too loud. Prices good for the food you receive

I will start with the positive. Friendly staff, food alright. Very expensive, £100 meal for three. Place not clean, especially around the sofa and seat where you can see dry food since the dinosaurs era. I will not return.

You've got to try the spaghetti with meatballs 😋. Homemade and fresh taste♡

Service was very good and prompt. Ben, our server was very welcoming and friendly.

It was a bit cold in the restaurant, and the music a bit too loud. Used to play good old fashioned songs but now it’s all modern.

I visited your treforest restaurant on Saturday 1st February to say I was disappointed was an understatement. Due to being diagnosed with coeliac disease I was very disappointed you do not provide fries on your menu. Also the vinegar in your restaurant is malt when I asked for an alternative vinegar was told there wasn't any. As coeliac I can not use this due to the ingredients. This could be easily solved by providing an alternative of any other vinegar. Also my husband was disappointed to the very small portions.

Some nice dishes, especially the chicken and burgers.

We booked a table for my daughter’s birthday in likeness to we do every year but this was the first year F&B declined to blend our disabled son’s meal so we left and made other arrangements. They used to pride themselves catering for disability and the restaurant manager explained they no longer have a blender - find that surprising that a kitchen facility in a restaurant does not have this appliance 😳 Very disappointing!

Great experience, love the atmosphere and with very helpful, friendly servers-Lauren and Ben did great.

Laban Ben and Emily are great people at hospitality. Thank you guys, we’ll definitely be back again.

Food was lovely and Ella was very friendly

Service from Ben and Sam was great tonight, Kryspin cooked food, was great!!

Not my first choice for Italian food. Staff are pleasant enough. Hygiene appeared to be good. Music constantly being piped through speakers, can get noisey

Enjoyed a lovely meal at Nantgarw with an amazing server named Beth who went over and above to make sure our visit was fantastic. Beth’s personality made our evening as she was bubbly and fun whilst giving an efficient service.

Great service and food as always, Beth was very friendly and helpful.

Beth was brilliant, really helpful with a great smile on her face.

Took both my grandchildren food was lovely and service was brilliant ! Brilliant service by all as usual

Great visit loved the hot cookie and the mixed grill. Service was fab ben was great

i had a lovely meal with my family, beth was our server and she did a fabulous job. always had a smile and was quick with the food, 100% coming back again

Nice staff very welcoming food was serverd quickly hot tge staff here work really very hard but also havd time to give great service well done frankies nantfarw well be back soon

Lovely time out for lunch! Enjoyed food and Leah’s service was fantastic!!

Very expensive for what the food you get . £11.95 for an icecream sundae . £21 service charge

This plqce was a lovely experience with great food and an amazing atmosphere and the service was quick and good

We had our daughter’s eighth birthday lunch at Franky and Benny’s in Nantgarw on the weekend. Our server Beth, was absolutely amazing and really made all the girls feel welcome and special. She also handled the nut allergy of one of the girls fantastically. Thank you so much for making her day!

Great atmosphere Awesome service Chris who served us was very professional he’s lucky I’m married

Fantastic food and service Chris was great

Had a lovely server named ella, very helpful

Lovely food, but the service made it had an astonishing young lady called Ella who was very polite!!

Food really nice and quick. Waitress really friendly

From entering to leaving, the whole experience was top notch!! The food, drink, the servers and also, the price! Very good value for money!!

Food was brilliant, vibes were immaculate. Our wonderful wait staff, Sam and Beth, were both so kind and polite, and they made our date a night to remember! Thanks guys!

beth and sam we’re absolutely lovely :)

Great service free m Tom the roadster!

Tom is amazing love his service

Food was unreal, sooooo good, definitely going again! The staff was kind and the atmosphere was lovely, After our food, the staff kindly put candles on my daughters birthday cake that I brought and put a happy birthday song on and brought it out clapping and singing 👏 this made her day!

Vegetarian options are a little limited now but the food was very tasty

asked for plain burger and did not get a plain burger

It was quiet due to the local weather conditions and localised flooding but the chap who attended to us was pleasant, prompt and helpful. Food was good, reasonable and just what we needed before heading to bowling across the way.

fantastic service by the staff, food was great and atmosphere was brilliant!

Ben our waiter was fantastic. Efficient, friendly and lovely with our children.

Kacey was our server and she was amazing, knowledgeable and helped me make my choice on which meal to order. Food was good.

Great food lovely team Chris was so professional

Tom service was great he's such a nice ladyop marks

I'm not blaming frankie and bennys, been ripped of by just eat, they said the driver was at the restaurant for 3 hours and wasn't, I rang frankie and bennys and they said food was done hours ago. so just eat ripped me off not the restaurant.

Tayla our server was fantastic with us tonight, customer service was outstanding

Kept us waiting at the front door for 10mins before telling us no tables available due to bookings which is ok… what’s not ok is 3-4 different staff members pass us completely blanking us, would of taken 2secs to pass on that info!!

Food was great and very quick, service was amazing from Beth and the team!

Came in for food yesterday, Beth and sam served us, they were lovely and so helpful. Very attentive, the service was fast but not over baring, my great grandma was very happy on her 93rd birthday. Well done Beth and Sam

Today we went and had food at Frankie and bennys and we had Tayla as our server she was so kind and helpful she knew everything off the top of her head and was very understanding of anything we had to say, she was polite and was good with conversations 10/10 recommend

Tayla our server was very professional, efficient and polite. Her knowledge of the menu was clear as she was able to recommend the steakhouse special and the giant mozzarella stick to us. My wife and I enjoyed the food and service a lot, and the kids had a lot of fun colouring while waiting for their food. Thanks Tayla!

Booked a table, arrived on time, placed the order, waited 45 minutes, asked the waiter if it’s ready. He told us it’s coming in 2 and then avoided us. I went 5 min later to check, it was just on the grill. No “sorry I forgot, no nothing”. From none of them. So if you go there, make sure to check on your food, because some of the people there won’t bother. Go up and left, can’t comment about food.

Friendly staff but such poor food no better than weatherspoons. A buttermilk burger almost £14 if you want bbq sauce on it almost £18. My wife had a bagel and it was stale.

Served by Kayla who was amazing! Such a good host and very quick service

Top quality food and Taylor who served us was really friendly and prompt with the service

Top service by our waitress Ella 👍

Lovely meal and very personable staff. Ella our server was really polite and couldn’t do enough for us. Thank you!!

Tayla was amazing!!! Great customer service

Tayla was great. Best waitress around!!!

Tayla was amazing, the best customer service

Brilliant customer service, thank you to our waitress Tayla

tayla was an amazing host and made us laugh the whole way through our experience. brilliant customer service skills and fantastic humour <3

Caerphilly restaurant Not happy with the pizza we had last night For £14.00 Hardly any chicken Cold and dry Wouldn’t recommend

Served by Sam, was a great waiter! Thank you

Excellent service from the team in Nantgarw. The food was fresh and really tasty. My son loved the guys dressed up as Mario and Luigi and this made the a wonderful atmosphere. Thank you for taking the time to pose for a photo, my son loved it 👍

Had a great time. Server Ella was nice and friendly

Ella was amazing!! Great service, very polite and patient with our children. Thank you!

Great service from the waitress Ella. Amazing food too.

Ella was very helpful and friendly.

great service - thank you ella :)

lovely service thanks to ella, had a lovely birthday here x

Ella was very helpful and lovely

Good meal and quick service our server was taylor :)

Best server ever!!! Food was incredible - thank you Tayla

Service from tayla was great :)

Ella was fantastic. Very accommodating and made my birthday meal lovely

Waitress very polite, food amazing as ever

Tayla our waitress was great and really accommodating through-ought, from seating us to bringing out the desserts

Very nice atmosphere and a very helpful waiter top drawer