Based on 3.656 opinions finded in 4 websites
Based on 3.656 opinions finded in 4 websites
Nº 381 in 612 in Rhondda Cynon Taf
Nº 9 of 11 Italian in Rhondda Cynon Taf
Opinions
Staff very friendly. Excellent service and food. Lovely atmosphere.
Susan Hunt . 2025-04-01
MORE AT Google
As my first mother's day without my own mum, this day was made a little brighter by having an amazing NYC breakfast at F&B, and the kindness of the staff and friendly atmosphere.
arthur morgan . 2025-03-30
MORE AT Google
Not very good service but good food atmosphere was just music
Jake moon . 2025-03-22
MORE AT Google
Pasta was dry, pizza was undercooked and was left waiting for ages to get the bill, completely ignored by all staff
Rebecca Walsh . 2025-03-22
MORE AT Google
Not been for years, but my daughter wanted to go, tonight to celebrate her 9th birthday.. We had a lovly time, great food and awsome service with polite, friendly and engaging staff 💪🏻🎉👌🏻
Simon Ursell Media . 2025-03-18
MORE AT Google
Really nice place to go Tom was very nice specially to my 8 mouth old would recommend
cloudy sky . 2025-03-18
MORE AT Google
Chris told me a big fat lie about the Peroni glass lol 😂 But all ok made up with good service and food. Tom was very helpful and friendly. 😊 will definitely be coming back.
Naomi Jones . 2025-03-18
MORE AT Google
Got served by a lovely girl called kasey, even though it was busy she made sure if we were happy throughout the meal. The food was lovely and they brought out the kids with our starters which was much appreciated. I love their parmigiana 😁
Leah Griffiths . 2025-03-18
MORE AT Google
Tom was fantastic, very welcoming
Charlie Morgan-Downes . 2025-03-18
MORE AT Google
Great experience! Tom was brilliant and looked after us. Thank you.
samina Ali . 2025-03-18
MORE AT Google
Food was lovely, server Ella was very helpful and polite, great meal
Morgan Wright . 2025-03-18
MORE AT Google
Excellent service lovely food nice atmosphere well priced
Graham Hamer . 2025-03-15
MORE AT Google
Fast service, beautiful food. Lauren and the gentleman working with her on Thursday morning were both great!
Georgia Colley . 2025-03-13
MORE AT Google
Awesome service and awesome food 🙏💖
Mia Harris . 2025-03-12
MORE AT Google
Lovely food, very well presented, service prompt and efficient. The experience added to our evening thank you
Georgina Pepper . 2025-03-12
MORE AT Google
Came here for some dinner during the half term holidays. The restaurant was really busy where most of the tables were occupied. With only a few members of staff on the floor I could not fault the service. I got sat at a table within 5 minutes of arriving at the desk. Our drinks and food order were taken in good time and our drinks were delivered very quickly. There was a slight wait on food due to how busy the restaurant was but as we were made aware upon sitting that was okay. Food was brought to the table was hot and freshly cooked. The waiter who was Sam asked if we needed anymore drinks or sauces to which we ordered more drinks. Again these were delivered very quickly by the barmaid on shift called Kiera. Both of these team members were extremely helpful, courteous, polite and maintained composure throughout us being there. Thank you both
Leah Williams . 2025-03-11
MORE AT Google
Our waitress Leah was amazing, very friendly and made our night. She is a credit to Frankie & bennys
Siobhan Stewart . 2025-03-08
MORE AT Google
Leah was an absolute delight tonight, she's a credit to you. Our food was amazing, hot and tasty Thankyou Leah 🙂
Danielle Beck . 2025-03-08
MORE AT Google
Leah was fantastic Lovely service nothing too much trouble
jan Pickles . 2025-03-07
MORE AT Google
Lovely breakfast and service from Beth!
Amy Beechey . 2025-03-02
MORE AT Google
Beth our waitress was amazing and food was delicious. We will be back
Luke Hankin . 2025-03-02
MORE AT Google
Did not send half what was ordered!!
Emma . 2025-03-01
MORE AT Just Eat
Service not as good as it was in recent times, mistakes were made and food arrived at a variety of different times...shame as the food was very good
Neil Sheppard . 2025-02-28
MORE AT Google
the food was incredibly fast, a good price and tasted amazing! our server ella was very nice and i 100% recommend frankie and bennys!
Gillian Morse . 2025-02-27
MORE AT Google
The only reason i gave it a two star is because the young girl who served us was really helpful and friendly. The food was embarrassing, I used to eat at Frankie and bennys A LOT a few years ago, my god have they made some serious cut back and it shows terribly. We sent back the two chicken parm pastas, the chicken was the cheapest blandest fried chicken I’ve ever had from a restaurant a the pasta was bland and tasted terrible. They try charging £16.75 for that monstrosity, my local Italian charge £13 for fresh pasta cabonara or bolognaise and it’s incredible. The pizzas used to be amazing and are now cheap anaemic undercooked, most likely frozen dough. The chips were undercooked. We had a platter for mains the ribs were ok but the chicken strips and wings honestly didn’t even taste like chicken, it was so bad. We ordered a kids strawberry and a kids chocolate ice cream for 2 kids they put it in one bowl mixed them together, honestly don’t understand the thought process. Overall massive shame as had great memories of Frankie and bennys back in the day but I will never give them another chance as it was sooooo poor in quality, it’s no wonder stores are shutting left right and centre. Sad
Peter Rogers . 2025-02-25
MORE AT Google
Wonderful food and great service from Rachel!
Paul Kelly . 2025-02-23
MORE AT Google
Amazing food and service from Rachel who made the experience a pleasure. Looking forward to our next visit
Kath Kelly . 2025-02-23
MORE AT Google
Great meal with brilliant service. Thank you Rachel!
Sean Rowland . 2025-02-23
MORE AT Google
The amount of sauce they give you in the spaghetti bolognese is pitiful, paying £13 for dry and bland and boring pasta is a disgrace. They have got a cheek. If I was in the restaurant I would’ve sent it back immediately.
John . 2025-02-22
MORE AT Just Eat
Great food,friendly staff,thanks to our waitress Rachel
Lisa Griffiths . 2025-02-22
MORE AT Google
The workers were lovely and food was delicious
galactic moon . 2025-02-22
MORE AT Google
Had a lovely meal. And the service was fantastic. Thank you to Rachel who looked after us. She was brilliant.
rhys jones . 2025-02-22
MORE AT Google
Ella, gave us fantastic service. I highly reccomend her and the resturant
Dilraj Singh . 2025-02-22
MORE AT Google
Booked a table for my daughter's birthday 8 kids plus adults, when we turned up was told to wait by the bar until a table become available. It was absolutely rammed in there couldn't stand by the bar with loads of kids we left ..........your loss is McDonald's gain
Dewi Davies . 2025-02-21
MORE AT Google
This place does the bestest food and desserts. According to my 8 year old grandson.
Bethan Skyrme . 2025-02-21
MORE AT Google
Our table server lady was amazing, friendly and accommodating. Food was delicious also. A great night out!
E Stead . 2025-02-19
MORE AT Google
Really nice food, servers were very friendly and a good atmosphere, not too loud. Prices good for the food you receive
Molly V . 2025-02-16
MORE AT Google
Food was very good! Great atmosphere as well!
saffron mault . 2025-02-16
MORE AT Google
Delicious food, cozy atmosphere, and great service!!
Demi Had . 2025-02-16
MORE AT Google
Reuben our server was fantastic, amazing food and we’re surprised at the price of our bill being so reasonable!
sophie darby . 2025-02-16
MORE AT Google
Lovely breakfast and lovely staff
Joe Dillon . 2025-02-16
MORE AT Google
Great atmosphere and speedy service! No complaints.
Charlotte Bull . 2025-02-16
MORE AT Google
You've got to try the spaghetti with meatballs 😋. Homemade and fresh taste♡
MM E . 2025-02-09
MORE AT Google
Service was very good and prompt. Ben, our server was very welcoming and friendly.
Cat Capaldi . 2025-02-07
MORE AT Google
It was a bit cold in the restaurant, and the music a bit too loud. Used to play good old fashioned songs but now it’s all modern.
Julie Steel . 2025-02-04
MORE AT Google
I visited your treforest restaurant on Saturday 1st February to say I was disappointed was an understatement. Due to being diagnosed with coeliac disease I was very disappointed you do not provide fries on your menu. Also the vinegar in your restaurant is malt when I asked for an alternative vinegar was told there wasn't any. As coeliac I can not use this due to the ingredients. This could be easily solved by providing an alternative of any other vinegar. Also my husband was disappointed to the very small portions.
jane channon . 2025-02-02
MORE AT Google
Laban Ben and Emily are great people at hospitality. Thank you guys, we’ll definitely be back again.
njabulo maziyana . 2025-01-31
MORE AT Google
Great experience, love the atmosphere and with very helpful, friendly servers-Lauren and Ben did great.
Jack Jones . 2025-01-31
MORE AT Google
Some nice dishes, especially the chicken and burgers.
John Denton . 2025-01-31
MORE AT Google
Food was lovely and Ella was very friendly
Georgia Miles . 2025-01-30
MORE AT Google
Service from Ben and Sam was great tonight, Kryspin cooked food, was great!!
kacey morkot . 2025-01-30
MORE AT Google
Not my first choice for Italian food. Staff are pleasant enough. Hygiene appeared to be good. Music constantly being piped through speakers, can get noisey
James Jones . 2025-01-23
MORE AT Google
Great service and food as always, Beth was very friendly and helpful.
Cameron Tilke . 2025-01-22
MORE AT Google
Took both my grandchildren food was lovely and service was brilliant ! Brilliant service by all as usual
Carolyn Lewis . 2025-01-22
MORE AT Google
Beth was brilliant, really helpful with a great smile on her face.
Rebecca Lewis . 2025-01-22
MORE AT Google
Enjoyed a lovely meal at Nantgarw with an amazing server named Beth who went over and above to make sure our visit was fantastic. Beth’s personality made our evening as she was bubbly and fun whilst giving an efficient service.
Helen Nedahl . 2025-01-22
MORE AT Google
i had a lovely meal with my family, beth was our server and she did a fabulous job. always had a smile and was quick with the food, 100% coming back again
Connor CGMT . 2025-01-22
MORE AT Google
Great visit loved the hot cookie and the mixed grill. Service was fab ben was great
Adrian Lewis . 2025-01-22
MORE AT Google
Lovely time out for lunch! Enjoyed food and Leah’s service was fantastic!!
Belle Wonders . 2025-01-19
MORE AT Google
Very expensive for what the food you get . £11.95 for an icecream sundae . £21 service charge
leeann barrett . 2025-01-18
MORE AT Google
This plqce was a lovely experience with great food and an amazing atmosphere and the service was quick and good
the keepers sack . 2025-01-17
MORE AT Google
We had our daughter’s eighth birthday lunch at Franky and Benny’s in Nantgarw on the weekend. Our server Beth, was absolutely amazing and really made all the girls feel welcome and special. She also handled the nut allergy of one of the girls fantastically. Thank you so much for making her day!
chris blight . 2025-01-14
MORE AT Google
Fantastic food and service Chris was great
Dan Jones . 2025-01-13
MORE AT Google
Great atmosphere Awesome service Chris who served us was very professional he’s lucky I’m married
Daniel Evans . 2025-01-13
MORE AT Google
Lovely food, but the service made it had an astonishing young lady called Ella who was very polite!!
Cameren Dowling . 2025-01-12
MORE AT Google
Had a lovely server named ella, very helpful
Ffion Bevan . 2025-01-12
MORE AT Google
From entering to leaving, the whole experience was top notch!! The food, drink, the servers and also, the price! Very good value for money!!
Carys Edwards . 2025-01-09
MORE AT Google
Food really nice and quick. Waitress really friendly
Ant Lewis . 2025-01-09
MORE AT Google
Food was brilliant, vibes were immaculate. Our wonderful wait staff, Sam and Beth, were both so kind and polite, and they made our date a night to remember! Thanks guys!
Beatrice Joestar . 2025-01-08
MORE AT Google
beth and sam we’re absolutely lovely :)
Maisy Dickson . 2025-01-08
MORE AT Google
Great service free m Tom the roadster!
Andy Carr . 2025-01-02
MORE AT Google
Tom is amazing love his service
seoul daydreaming . 2025-01-02
MORE AT Google
Food was unreal, sooooo good, definitely going again! The staff was kind and the atmosphere was lovely, After our food, the staff kindly put candles on my daughters birthday cake that I brought and put a happy birthday song on and brought it out clapping and singing 👏 this made her day!
toca boca girl . 2024-12-30
MORE AT Google
Vegetarian options are a little limited now but the food was very tasty
Dave Dibble . 2024-12-28
MORE AT Google
asked for plain burger and did not get a plain burger
Rob . 2024-12-03
MORE AT Just Eat
It was quiet due to the local weather conditions and localised flooding but the chap who attended to us was pleasant, prompt and helpful. Food was good, reasonable and just what we needed before heading to bowling across the way.
Gareth Davies . 2024-11-25
MORE AT Google
Ben our waiter was fantastic. Efficient, friendly and lovely with our children.
Eleanor Burchell . 2024-11-24
MORE AT Google
Kacey was our server and she was amazing, knowledgeable and helped me make my choice on which meal to order. Food was good.
Ben Sloman . 2024-11-24
MORE AT Google
Great food lovely team Chris was so professional
JJM . 2024-11-24
MORE AT Google
fantastic service by the staff, food was great and atmosphere was brilliant!
Tayla Gallacher . 2024-11-24
MORE AT Google
Tom service was great he's such a nice ladyop marks
Arron Grant . 2024-11-23
MORE AT Google
I'm not blaming frankie and bennys, been ripped of by just eat, they said the driver was at the restaurant for 3 hours and wasn't, I rang frankie and bennys and they said food was done hours ago. so just eat ripped me off not the restaurant.
Dayle . 2024-11-17
MORE AT Just Eat
Kept us waiting at the front door for 10mins before telling us no tables available due to bookings which is ok… what’s not ok is 3-4 different staff members pass us completely blanking us, would of taken 2secs to pass on that info!!
Owen Robbins . 2024-11-16
MORE AT Google
Tayla our server was fantastic with us tonight, customer service was outstanding
Lucie Jane . 2024-11-16
MORE AT Google
Food was great and very quick, service was amazing from Beth and the team!
Brad Wearing . 2024-11-12
MORE AT Google
Today we went and had food at Frankie and bennys and we had Tayla as our server she was so kind and helpful she knew everything off the top of her head and was very understanding of anything we had to say, she was polite and was good with conversations 10/10 recommend
Aneira Mae . 2024-11-10
MORE AT Google
Tayla our server was very professional, efficient and polite. Her knowledge of the menu was clear as she was able to recommend the steakhouse special and the giant mozzarella stick to us. My wife and I enjoyed the food and service a lot, and the kids had a lot of fun colouring while waiting for their food. Thanks Tayla!
Joshua Hughes . 2024-11-10
MORE AT Google
Came in for food yesterday, Beth and sam served us, they were lovely and so helpful. Very attentive, the service was fast but not over baring, my great grandma was very happy on her 93rd birthday. Well done Beth and Sam
Amber Maddox . 2024-11-10
MORE AT Google
Booked a table, arrived on time, placed the order, waited 45 minutes, asked the waiter if it’s ready. He told us it’s coming in 2 and then avoided us. I went 5 min later to check, it was just on the grill. No “sorry I forgot, no nothing”. From none of them. So if you go there, make sure to check on your food, because some of the people there won’t bother. Go up and left, can’t comment about food.
Andreia Damoc . 2024-11-09
MORE AT Google
Friendly staff but such poor food no better than weatherspoons. A buttermilk burger almost £14 if you want bbq sauce on it almost £18. My wife had a bagel and it was stale.
Andrew Joss . 2024-11-09
MORE AT Google
Served by Kayla who was amazing! Such a good host and very quick service
Ryan Rowlands . 2024-11-03
MORE AT Google
Top quality food and Taylor who served us was really friendly and prompt with the service
Scott Jones . 2024-11-02
MORE AT Google
Lovely meal and very personable staff. Ella our server was really polite and couldn’t do enough for us. Thank you!!
Criw Brwd Ltd . 2024-11-02
MORE AT Google
Top service by our waitress Ella 👍
Kristian Hargest . 2024-11-02
MORE AT Google
tayla was an amazing host and made us laugh the whole way through our experience. brilliant customer service skills and fantastic humour <3
eden sadiq . 2024-11-01
MORE AT Google
Tayla was amazing!!! Great customer service
Hannah . 2024-11-01
MORE AT Google
Caerphilly restaurant Not happy with the pizza we had last night For £14.00 Hardly any chicken Cold and dry Wouldn’t recommend
michelle swattridge . 2024-11-01
MORE AT Google
Tayla was amazing, the best customer service
Zoe Gray . 2024-11-01
MORE AT Google
Tayla was great. Best waitress around!!!
Naiya Partington . 2024-11-01
MORE AT Google
Brilliant customer service, thank you to our waitress Tayla
phoebe meg . 2024-11-01
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South Wales
1038 Opinions
Great food and atmosphere and was encouraged by the instagram post. It was delicious 😊
71 Opinions
To say I’m little disappointed leaving this review, I’ve ordered a few times from here and the food has been lovely, but the last few times the delivery time states 30-40 minutes and two hours later still waiting, ordered my food at 8pm and it’s currently 10.22pm and still no food. It’s a Sunday night if it’s busy stop taking orders , over two hours is ridiculously
569 Opinions
Good variety of food, well cooked and the staff are lovely. Italian, steaks, fish all good thanks