Based on 766 opinions finded in 1 websites
Based on 766 opinions finded in 1 websites
Nº 279 in 951 in Wigan
Opinions
Staff were really good and the food came really fast, this was ideal for us as we had a hungry boy with us. Would be intrigued to see if the service was just as quick if it was just the two of us and we wanted a longer dining experience. I would definitely return.
Alan Williams . 2024-10-30
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Was seated without delay,staff very good food amazing cannot fault it
Andy Roberts . 2024-10-27
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Food was absolutely delicious and cooked to perfection, very friendly, welcoming staff and very helpful. Cocktails to die for lol. All in all me and my partner had a wonderful evening there.
Angela Pennington . 2024-10-27
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Had a lovely meal for my husband's birthday. The three course deal was good value for money and the service was spot on.
Norma Sherratt . 2024-10-21
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Lovely restaurant with lovely food
SM . 2024-10-20
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Lovely place, lovely food and friendly staff
michelle Baldwin . 2024-10-19
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Friendly buzzing and good value on a Monday evening. So good I am going back.
Omar Beggs . 2024-10-18
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Brilliant restaurant lovely family run place with a nice bar for after the meal
Dave Willis . 2024-09-29
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Omgggg ...The food is amazing and very fresh..Been tonight..Unbelievable how good the meal was..I'll definitely be going back next week 5* Plus from us ..Fantastic.
Jean Croston . 2024-09-25
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Great food, quick service, lovely vibe.
One Frosty Bean . 2024-09-22
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Nice and quiet but tables were sticky
Alison Manning . 2024-09-14
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Friendly staff and fantastic food! Superb evening at Franco’s in Wigan! The owner is a great bloke 👍🙌👌👌Will be coming again!
Jon Goode . 2024-09-01
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Just as good as two years ago. Foid very tasty
Caroline Harris . 2024-08-21
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Best ever garlic bread and dessert i ever had in an Italian restaurant. Also loved the penne Franco. Large sitting area hence Definitely visiting again.
shreya sengupta . 2024-08-18
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Fantastic meal good atmosphere really friendly and helpful staff
Janet Houghton . 2024-08-04
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Awful food and awful service. Felt very uncomfortable from the moment we walked in. Do not recommended this place at all. Franco himself is a rude human. Stay clear.
Jessie Matthews . 2024-07-27
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Terrible experience, I thought I had entered a Karen’s diner with the way ‘Franco’ spoke to us. He is a rude human that thinks he can shout at children, if you can’t handle having children in your establishment then have it as adults only or maybe provide some entertainment for them. He expected my son to sit in his high chair and wait until they had cooked his meal… so all parents out there, he clearly knows something we don’t if it’s as easy as that. Food was awful, I got a steak and ordered it medium.. it was about 5 seconds off being blue, the broccoli was crunchy. Just a bad meal to be honest. We will never be returning and I would advise all parents to stay clear.
Chris Matthews . 2024-07-27
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The food was generally average. Not much flavour and seasoning but nothing to largely complain about.
Alex Dyson . 2024-07-24
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I was in Italy for 1 week and the food was very good for me, but this restaurant undoubtedly exceeded my expectations, the taste of the dishes is delicious. The service is excellent, very friendly!
Aine Ji . 2024-07-06
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The starter was dry & stale, it was then changed and was a massive improvement on the first dish, the pasta main was delicious and definitely something I’d order again. It would be 5* but the service was a little bit slow and they charged me for chips I never had.
Luke Carsley . 2024-06-24
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Service was great Food was divine portions generous Really enjoyed my first visit will definitely be going back Highly recommended
Tracy Mathioudakis . 2024-06-14
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Both ordered a pizza,mine being the ham and pineapple however, it came out just chunks of fat and pineapple. My partners pizza was lovely. Service was prompt.
Michelle . 2024-06-06
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Had dinner here Friday night with my husband. Date night. And I have to say, both he and I absolutely loved this little restaurant. 🍽 I say little, but there's nothing little about it. There are two floors. As you arrive in the door, you are greeted by the owner (I'm being presumptuous, but I imagine he is. Didn't think to ask) who will check your reservation if you have one. Also, on the ground floor, you will find a neat little bar to your right. Draught beer, bottled alcohol & cocktails too. Plus, the usual you'd expect in a bar. To your left, you will spot the ground floor dining area. We chose to eat upstairs. Halfway up, you will find the loo 🚻 Very clean, 5⭐️ Clean loos are a massive must for me. 🍽 You're greeted by the lovely waiting staff and shown to your table. The room has very high ceilings & everything is well laid out. My only gripe and it DID force me to drop a star. The tables desperately need a table cloth of some variety. It was clean and set really well. However, due to the varnish that was used, they were quite sticky. Even our cutlery was partially stuck to it. We did have a giggle about it. The staff did apologise for it, as we were taking our seats. 🍽 I can not fault the waiting staff. They were on ball, friendly, and very well presented. We had three courses, and to my husbands delight, the portions were big. Oh boy, did I regret having my dessert. I thought they'd have to roll me out! We weren't just fed. We were fattened! 🍽 We were blown away by the price, considering just how much food we both ate. I genuinely expected our bill to be another £20/£30 more than it was. We didn't have wine or a load of drinks. That may have been the reason too. 🍽 Why four stars? I'm sorry, but the varnish issue was a big ick for me. Whomever decided to go ahead and NOT cover tables with them being that sticky, needs a good slap. They've done a disservice to the staff and the restaurant itself. 🍽 Would we go to Francos again? Despite the ick issue... Most certainly. Great service. Great price. Great for date night, family meal out or any occasion really. A must try restaurant.
Jacqueline Brennan . 2024-05-20
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Great food at a price that you just can't beat... staff very attentive and a nice atmosphere as well... never, ever sent food back here or had an issue with it...
stephen ashurst . 2024-05-17
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Very good waiting staff food is excellent and very tasty well prepared and presented to table. Very nice atmosphere and a lovely place for a lovely time dinning out.
J smith . 2024-05-12
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First time in Francos last night with my family, excellent food,service, atmosphere. Well done Franco and you're staff.See you in the future..
Jason Bradshaw . 2024-05-05
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The food and service were OK prices were ok for the food quality
Bethany-kay Joseph . 2024-04-08
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Just been to Francos for our daughters 14th birthday. Disappointing is an understatement. My partner ordered spaghetti meatballs off the specials menu. Why this isnt on their normal menu in an italian restaurant is strange, but now we might know the reason. The meatballs were shocking. Rock hard and dark in appearance. At no point did anyone ask how our meal was. I ordered king prawn risotto off the specials which basically was a bit of rice n 4 prawns. If it wasnt for the lemon wedges it wouldve had less taste. I wouldnt mind but months ago we came here on an early bird menu n again my partners tortellini was shocking, cold n rubbery. Tonight we highlighted this to the manager n she scratched the meatballs off. Apart from the fact that this place ruined 2 main meals, we were here for our daughter. If the meals were better we wouldve paid for another bottle of sauvignon blanc (24.95 a pop) and desserts. But our trust had gone. Steer clear.
Ian Cross . 2024-04-06
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Delicious real italian food cooked to perfection 😋😋😋 with a very friendy and funny owner and excellent service.
David Ramseier . 2024-03-12
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Had an excellent meal at Franco's on Saturday night. Great atmosphere, lovely food. Love this place.
adam francis . 2024-03-10
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Not been before my son and daughterinlaw took me for mother's day meal it was fantastic staff where so polite and friendly the food delicious would highly recommend
Fran Frodsham . 2024-03-10
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was a little dissappointed with the food on this visit
Debbie Moran . 2024-03-08
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This my first time to this establishment. What a fantastic evening the group had. Franco was able to accommodate initially 7 people rising to 10 when we arrived at short notice. The food was really good and the service is excellent, the restuarant team catered for the large party exceptionally. Thank you
Steven Fouracre . 2024-03-03
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Just OK nothing special place in need of a refurb if I am honest . Right in the middle of Wigan couldn’t be more central massive building . Lots of staff but to me it lacks ambiance and is more like a cafe than a restaurant. Food just ok
Anthony A . 2024-02-13
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Alway have a fantastic time food was spot on
Colin Green . 2024-02-11
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Had a staff do, went for early bird menu, section was ok, friend's steaks were so thin we weren't sure why they bothered asking how they wanted it cooked, I went for the pate for starters, looked bought in, not made on site, came with cold soggy garlic bread and lackluster salad, the salmon for main was nicely cooked but again only just warm, cold veg and the sauce was over salty, which actually made me winch, finished with profiteroles, again seemed bought in, got 2 covered in a thick chocolate sauce, again cold, would have been nice if it was warmed through and poured on top of in a jug rather than a thick cold blob around the pastries
James Read . 2024-02-05
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Food is great, as is the service, very accommodating to allergies. My one issue with the visit was that in a decent sized restaurant, when it's quiet, everyone is put as close as possible to eachother, being shoved inbetween 2 tables in a near empty restaurant is quite uncomfortable
Levi . 2024-01-25
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Amazing food and lovely staff. However, the venue needs a good upgrade as it felt like I was eating in an old hospital. They could also benefit from having fewer tables crammed in and a smaller menu. However, overall, we enjoyed the evening and loved the food ✨️
TBYM . 2024-01-07
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Absolutely 100% Italian ristorante. Food was scrumptious and keeping very well the Italian warmth and seasoning so characteristic. A real jewel of restaurant in the heart of Wigan. Unmissable!
Javier Vicini-Parra . 2023-12-31
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Went here on a Christmas do and the food was beautiful. The owners were welcoming and ensured we had a lovely experience. The singer was brilliant and we all had a lovely time.
Gemma Watson . 2023-12-27
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33 of us came for works Christmas party. Food is amazing and Franco and the staff very attentive. Highly recommend.
Joanne Parkinson . 2023-12-06
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Amazing place, great food fantstic staff.
Earth Angel . 2023-12-03
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Went as part of a large group. Food came out promptly and was all hot and very well presented. I had Pate, Tagliatelle Al Salmon and Cheesecake. All fantastic. Portion sizes were spot on and all very reasonably priced on the Sunday early bird offer. Would definitely go again.
John Loxy . 2023-11-29
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Visiting Wigan and popped to Franco’s for dinner, from The Premier Inn across the road. No booking wasn’t a problem and a table was found within a minute. Both of us chose off the 3 course Early Bird menu for just over £16 each. Portion sizes were much bigger than expected, especially for a discounted set menu and the food was delicious. Profiteroles for pudding were light and decadent without being too rich or heavy- all the food was absolutely perfect and i will definitely be back on the next visit to Wigan in the new year!
Shelley Lewis . 2023-11-28
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Absolutely delicious. Service was fantastic. Salmon in white wine sauce was to die for. Will definitely go again 5 stars all the way.
Jackie . 2023-11-09
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Extremely basic food and the setting is dated. Can't say the staff are all too friendly either. Wouldn't recommend unfortunately
Adie . 2023-11-08
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Good food polite staff very friendly owner👍 party of 12 all served no fuss no complaints price is good food great 😃
Jed RY . 2023-11-01
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Brilliant. Everything absolutely perfect as always
Anita Ashton . 2023-10-08
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Great place to eat. Love going there, always friendly and food is excellent!
Javid Munshi . 2023-10-02
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Delicious food, had mussels marinara to start, then Pollo Al Pepe, excellent value. Staff and service fantastic! Special recognition to Abigail who went above and beyond. Hopefully will be back soon, thanks Nic
Nicola Mather . 2023-10-01
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Good food, friendly staff, good price.
Gareth Roberts . 2023-09-22
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Came here for the first time with my partner when entering the building was greeted by some young staff members the place seemed very quiet downstairs with just a group booking in when we arrived. The service was very quick and presentation of the table was fabulous. Food was delicious. Their was a slight hiccup with food when arriving where our food was taken to a wrong table however was corrected. The young lad tall slim dark hair and glasses was very good at his job and definitely can see managerial role in the future for him. Would come back again but for special occasion purposes.
Beth Riley . 2023-09-11
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Called in last night and had the early bird menu , it was gorgeous ! No scrimping as far as we could see .Will certainly be calling in again ,and the staff , including the young lady on the downstairs bar are an absolute credit to the restaurant and themselves 👏👏👏made our evening Thank you
Alison Scott . 2023-09-09
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We love Franco’s! We’ve been so many times and the service and quality of food never let us down. There’s never a worry of our favourites disappearing off the menu or specials as Franco himself says “if we have the ingredients why wouldn’t we make it?” If only all restaurants had the same attitude. One of our favourites 🥂
Rachel Flanagan . 2023-08-25
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Went to Francos for auntie's birthday! Service was brilliant, food gorgeous! Very helpful & friendly staff!! Reasonably priced & have a fabulous 3 course menu available! Defo worth booking in!
Collette Jackman . 2023-08-22
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Had the patè, sirloin steak and banoffee gateaux from the early bird menu - all was delicious
Helen Banks . 2023-08-11
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Fantastic. Had the early bird menu Great value 3 courses with good options. Last time had the fillet rosini which is my favourite dish so it was a delight to see it on the menu. Lovely service and nice pint of morretti
martin banks . 2023-08-07
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Fantastic night with my family and friends celebrating my 50th. Food was spot on !! Staff were amazing and Franco was on top form. What a great night. I'd highly recommend Francos for any occasion. Thanks Franco and everyone behind the scenes.
Kevin Cleaver . 2023-08-06
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I love Francos bolognaise, I get it every time I go with tagliatelle pasta 😍 their garlic bread with cheese is also amazing
L T . 2023-07-30
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Service quiet good but food was not up to expectations would definitely not go back again cheap ingredients for expensive prices
alan shrives . 2023-07-29
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Excellent classic Italian restaurant. Do try the black pudding starter!
ashley blake . 2023-07-26
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Had a lovely meal with my family excellent value
John wick chapter 2 . 2023-07-19
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Food is excellent and the service is fantastic, all the waitresses were very polite and attentive
Steven Parr . 2023-07-10
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Great food pasta was immense and calamari very good also
Lance Hitchins . 2023-07-06
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Absolutely brilliant meal everything from the bar staff, waiter/Waitress and Franco himself was first class, well recommended 👍
John Shaw . 2023-07-02
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Whilst France’s may not be the finest Italian restaurant I’ve ever dined in, the building and decor is long overdue a revamp, the food is pretty good. I started with the ribs and moved on to a pretty decent lasagna. Price wise it’s very reasonable and there’s a good selection of beers and wines. My daughter complained to me about crystallised ice-cream which tells me they potentially buy cheap ingredients. I would certainly return, I’m not sure I’d get excited by it.
Christopher Blackburn . 2023-06-30
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Ate here yesterday evening on a work trip. Had the 3 courses for £16.95 which is amazing value. I wasn’t expecting much for the price but it was all delicious and worth paying much for more! The staff were warm and attentive. Will definitely go back if I’m ever in Wigan again!
M Read . 2023-06-27
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Really good value for money. Well organised. Plenty of staff so the service is good.
Paul Clark . 2023-06-18
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Excellent food, great service from Fenando and team and the early bird menu is unbelievable value.
Colin Hardie . 2023-06-14
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First and last visit. Food was swimming in oil. Never had a carbonara swimming in oil before.
Robert Norris . 2023-06-10
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Wow wow wow. The recommendations didn’t disappoint. Penne Franco 👌🏽 bellissimo
Ollie Moir . 2023-06-02
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Been dining at Francos for many years and always had a delicious meal yesterday was no exception delicious meal served hot by great staff. Thanks once again
linda Purcell . 2023-05-23
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Had a great experience waiter was nice (Julia) left a 25% tip
NEO TOKYO . 2023-05-23
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Very good service from (Juljia) the waitress very kind, polite and friendly
Amu Biyela . 2023-05-23
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It's a shame there wasn't morecustomers value for money
Tracy Trwoga . 2023-05-17
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My wife and I popped in for our tea on a Tuesday evening. We each had starter and main course and soft drinks. Service was impeccable, friendly, attentive but not intrusive. Food was lovely, plentiful and tasty. We were seated upstairs, the only drawback with that was that upstairs was very noisy and we're of an age where that can be difficult. The cost of the meal was just under £50.00.
M Greenwood . 2023-05-16
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Food is average at best and the portion size is good for a toddler
katie whalley . 2023-05-11
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Starters not good - pate with garlic bread; odd and the garlic was burned so it was bitter, and prawn cocktails, and although there were plenty of prawns they were watery and tasteless. Main courses were a mixed bag. Chicken in creamy mushroom sauce was good, as was the salmon. However, the steak was massively overdone. Desserts were just awful.
Deb Gaskell . 2023-05-08
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Was awful no atmosphere 😕 wouldn't go again
Isobel Gregory . 2023-05-06
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Excellent Italian restaurant. Great tasting food and lots of choice. Such fast service, lots of staff on hand and all very friendly and attentive. Great value for money and no need to make a booking before arrival. Will definitely return.
ANN B . 2023-04-30
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Probably the best Italian restaurant in the North West of England. Food was superb at a reasonable price. The highlight of the evening was the attentiveness of the staff. It was nice to be in a restaurant again where the customer came first. Well done everyone.
Steve Collins . 2023-04-23
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Lovely restaurant, Food and wine selection fantastic had 3 Courses £16.95 all courses big helping and delicious, had the best mocha staff are so friendly and helpful definitely be back again
louise collins . 2023-04-23
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Food was basic...I have had a lot better of back street cafe..it's an insult of people intelligence for a town centre serving very poor quality there's no way it's a proper Italian restaurant as we've better all over the country I feel like I've been robbed I've even had frozen lasagna from supermarket that id give 10/10...no flavour...I would even regret driving past the place 😀 I wouldn't recommend at all...
maxine scott . 2023-04-22
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Excellent value for money and excellent food
John Baron . 2023-04-18
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Took advantage of the early bird (before 7pm) dining offer where you get 3 courses for £16.95 per head. My prawn cocktail ( old school favorite of mine) was nice tasty sauce, lots of fresh cold prawns on a salad bed, my partner enjoyed the pate. Main course I chose was a spicy penne pasta, good size portion, lots of taste with a Chilli zing, followed by cheese cake. The staff here are very friendly, bar prices are reasonable (similar to most pubs) and it was a really enjoyable couple of hrs with family & friends - highly recommended 😋
mark Dickenson . 2023-04-14
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Can't fault the service at this place everyone is happy and helpful and very friendly. As for the food starters was good but it was only pate can't get that wrong. Then I had a steak which was drier than gandhis flip-flop smothered in peppercorn sauce to hide the fact it was so dry I think. Won't be returning stick to la cava in future .
Gareth Lee . 2023-04-04
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Had a lovely 3 course everything was delicious staff friendly
Par Farnworth . 2023-03-28
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Lovely, great value for money, Italian restaurant. We've been walking past it for a couple of years, and decided to finally book for a birthday meal. We had the 3 course early bird menu for £16.95. I was expecting the portions to be tiny but they are huge. Really good value for money, and everybody in our party loved the food. Very friendly staff and service was excellent, very attentive. Very busy on a Tuesday and great atmosphere. Definitely planning on going back soon.
Vinny H . 2023-03-15
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early bird offer great selection and quick service.
David Fairhurst . 2023-03-12
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I've been a frequent customer at Francis for years and they have never disappointed. Fantastic food at reasonable prices with very helpful, polite and friendly staff. Woukd definately recommend if you're in the area.
Paul Stevens . 2023-03-11
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1st time at Francos for a work Christmas Do. Food, staff & the entertainment was amazing
jenny woolley . 2023-02-26
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Very nice food! Very friendly staff. Good atmosphere in the restaurant. Nice little place in town to have an authentic bite to eat. However, we felt our service was very rushed. As soon as we sat down we ordered, next the food was there then as soon as we'd finished the last mouthful our plate was gone! Wanted a little more chilled time, we also had about 5 waiters serve our table.
D catterall . 2023-02-17
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Lovely food Lovely staff Very warm an welcoming Not one complaint or issues Honestly perfect night
Tony Hindley . 2023-02-13
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Great food and service. I will definitely be going back
Gemma Ellis . 2023-01-27
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Absolutely brilliant, we had a great time here for my Dad's birthday meal. All the staff are very friendly and the decor is very nice. It's the first time I've ever been, but I've always wanted to just because of how it looks from the outside, and it didn't disappoint. It's got a nice bar area downstairs to wait while your party arrives, with a good selection of drinks. The menu is great, I can honestly there didn't look like one thing I wouldn't like. Everybody enjoyed their food, especially my daughter . All in all, we had a great time and will see definitely go again.
Matthew Flanagan . 2023-01-26
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I was disappointed it was highly recommended but it was like a canteen they need to make an atmosphere
angela johnson . 2023-01-22
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Slow service but fantastic food and entertainment
Emma Doodson-Smith . 2022-12-30
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Francos is great. One of my regular places to eat out. Food is always fantastic, staff are lovely, and it's great value for money.
Ian Thomson . 2022-12-22
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Great food. good service .Good price
Rose Winstanley . 2022-12-19
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In no rush to return here, average food and owner was a bit rude! Lovely wait staff. Good drinks selection. Dessert was from Costco, not homemade!
Amy . 2022-12-18
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138 Opinions
Been in a couple of times now food improved. But my Chips were cold in the week So went in last night to get takeaway just mentioned my Chips were cold when I got home the other night.For the young English girl to question how could they be cold and how far did I travel. Does not matter how far even though I only live behind the shop for her to question a customer her attitude was rude. Disappointing for a staff member to speak to customers abruptly. Not good when there is competition near by. Respect the customers
31 Opinions
I recently had the pleasure of dining at Upper Crust Pizzeria in Orrell, and I can confidently say it was one of the best experiences I’ve had in a long time. From the moment we walked in, we were greeted with warm smiles and immediately felt welcomed. The atmosphere was cozy and inviting, setting the stage for what turned out to be a truly memorable meal. Our waitress was exceptional—attentive, friendly, and always there when we needed her. She made sure our drinks were constantly topped up without us ever having to ask, and her service was always prompt yet unobtrusive. It’s rare to find such dedication to customer care, and it really enhanced the whole dining experience. The food? Absolutely delicious! Each dish arrived piping hot, fresh from the oven, and bursting with flavour. You could tell that only the finest ingredients were used. The pizzas were perfect—crispy on the outside with just the right amount of toppings. Every bite was a delight. Overall, the combination of fantastic service, delicious food, and a welcoming atmosphere makes Upper Crust Pizzeria a standout dining spot in Orrell. Whether you’re looking for a casual meal or celebrating a special occasion, this is the place to be. I can’t wait to return!
572 Opinions
Service and staff were excellent. Music was a bit loud for out taste in the main area but OK in the side. Will be in again.