Franco Manca in City of London, Westminster

Excellent customer service, by Jai , Matt and Mich. Highly recommended!

Jai, our waiter was amazing, great service, great food, great overall experience

Regularly here, great pizza, efficient staff at a great price- what’s not to like?! Jai was really attentive and all the team look after the diners

Great pizzas and fast services. Nothing more you could ask for! Always coming back

Great FM. Lovely, attentive team. Super fast whilst on lunch break. Special thanks to Jai Matt Mich who looked after us really well.

Great ambience and quick service, can’t go wrong

Good food, great service from Jai and Oleg

This place was amazing! I rated it a 4 only because it’s more of quick bite to eat but my whole family enjoyed it!

Great atmosphere, great pizza, great service, what’s not to like! I was seated quickly even though there was no room initially and Jai and Matt were great waiters.

Had a lovely work lunch here - jai Oleg was very friendly and accommodating. Had the no.7 with chicken

Jai was amazing today. He was efficient in service and was really patient with our table as we were chaos ! Thanks so much. Food was so so so fresh.

Lovely convenient spot to grab a slice of pizza and tiramisu :)

Always a reliable go-to for great tasting pizza - love the dough - and reasonable prices in a friendly atmosphere.

Was pleasantly surprised by the price of the food and drink, especially for the area! Pizza was lovely, a wee bit too charred for me in places but enjoyed it nonetheless. I had a latte and it was perfect.

Very good pizza, and light Italian level. Friendly staff In my opinion highly recommended

Lovely experience, Jai was great

We come here after the London marathon to redeem the free pizza for lunch and Jai served us food was lovely and service was on point

Lovely food, quick service but when I went it was very noisy.

Dishonest billing system. Wouldn’t recommend

The food and service were really great! The food was so tasty and we didn’t even have to wait for more than 10 minutes for it to arrive. Jai was so kind and friendly. My friend and I had the best time here. We look forward to coming back soon

Had a great meal at Franco Manca! The food was delicious as always, and the service was excellent. A big shoutout to Jai, who was super friendly and helpful throughout. Highly recommend this place for both the food and the warm service.

Always a pleasure for a quick bite! Lovely food staff and atmosphere

Very good pizza! Chicken is halal

Oleg gave great service amazing food, wonderful food , definitely recommend 5 star -m

Very nice pizza. Drinks are very expensive

Very good service from Federica and a nice authentic Italian pizza from the chef Antonio.... definitely i will be back

Perfecto lugar pre-show. Gran pizza y vino encantador! El servicio de Jai fue increíble, tan amable, atento y servicial. Estaba muy ocupado, pero no nos sentimos apresurados o abrumados.

Jai was amazing !!! Great service great food couldn’t recommend more xx

Jai era increíble. Tuvimos una pizza muy deliciosa y nos encantó el servicio. Es un ser humano fantástico. ...... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ...

Great customer service, great food

Comida muy deliciosa, la pizza de carne especial era genial! Servicio también fantástico, gran ambiente, tuvimos una noche brillante!

We stumbled upon this branch quite late in the day looking for somewhere to eat. Fortunately they were still open after 9pm for food order. The food was tasty and the vegan pizza was nice. The only downside that was also quite odd, is that at some point after we finished eating the server told us "we close in 1 min" and walked off, came back swiftly and already was getting us to pay within a minute. Didn't ask us how we'd like to pay, if we'd like to split the bill. It was extremely rushed and uncomfortable. He didn't give us any time to look at the bill. I ended up paying more than I was meant to because of him. Important to stress the restaurant was full with tables all around us still eating so it's not like we were the last table in. It ruined the experience honestly and I'm not planning to come back there.

We needed some gluten-free Pizza and found everything we were looking for. The „normal“ Pizza and the gluten-free Pizza were very good - surely recommend! Also the staff is amazing. Shoutout to Michelle - she’s made our dinner experience complete due to her friendliness and good work. Thank you :)

I had a great meal here, service was really quick and attentive. Jai was particularly amazing and made our night, friendly and helpful!

Met some absolute legend called Jai. If he’s not store manager by the next time I’m in here I’m leaving a 1 star review, gave us free dessert and all

Great pizza, friendly service. Jai was great.

I had a truly disappointing experience at Franco Manca Broadgate last Thursday. I was dining with a group of 11 people when, to my shock, I saw a small mouse running inside the restaurant, right in front of us. It came in through a side door next to the kitchen, not from the front room, which was far from where we were sitting. The mouse then hid under a table nearby, so I immediately called a waiter. To my disbelief, he completely ignored me. I then approached a second member of staff, who dismissively claimed the mouse had been caught—even though it was still right there in plain sight. He then brushed it off and walked away. Frustrated by the lack of action, I stood up and spoke directly to the manager. Instead of acknowledging the seriousness of the issue, she downplayed the situation and simply offered us a discount. I made it clear that I was not looking for a discount—I was raising a concern about hygiene standards and the staff’s poor attitude in handling the matter. Rather than offering an apology or any reassurance, she shrugged and said, "We are in London, it’s full of mice here." This response was completely unacceptable. Hygiene and customer service should be a top priority, especially in a restaurant. The fact that the mouse came in right by the kitchen is extremely concerning. The way both the staff and manager dealt with this issue showed a complete lack of care and respect for customers. I expected better from Franco Manca. As a loyal customer, I have always enjoyed their food, but I also expect high hygiene standards and a more professional and friendly approach from staff. Unfortunately, this experience has made me question whether I will return.

Lovely food, and Jai was also lovely!

Great Service and fantastic food.

Gran servicio amable de Jai. Siempre a mano para responder preguntas. Pizzas siempre de buena calidad. Es bueno poder ver la cocina. Gracias.

Great place for some tasty and well priced (especially in central London) pizza. Had the brilliant Jai serving us and made the experience that bit better

Delicious pizza, the number seven with aubergine instead of salami was divine, and Jai was super friendly and accommodating! Defo returning.

Really delicious food with quick and friendly service from Jai!

The atmosphere in this Franca Manca is very warm and welcoming, with friendly smiles everywhere. The staff even surprised me with a heart-shaped pizza—a sweet, thoughtful gesture that shows how much they care. Aurelija and Gabriele made the experience even better with their kind, fast service. I’ll definitely be coming back!

The pizza was absolutely delicious!! Service was great aswell! Shoutout Michelle!!

Great experience! Food was fab and service was excellent. Shoutout to Jai - he was wonderful!

This Italian restaurant was absolutely pleasant, orders came quickly and the waiter Jai was super friendly and accommodating. The pizzas are really delicious, I recommend

Great service from Jai! Thank you for the recommendations!

Very nice pizzeria! Especially the waitress, Michelle, was a real delight!

I was here this evening for dinner , I had a parmigiana and a pizza number 7 and I must say that it was very good , the service not very attentive as no one came to ask me if everything was OK . In addition, while people were at the tables the waiter was cleaning the lamps, causing dust to fall on the already prepared tables. When I asked for an amaro del capo the waiter seemed not to know what it was and brought me an amaretto di Saronno thinking I didn't notice. I think the wait staff and their manager need to be better prepared on how to serve and what they have on the menu . I did not refuse to pay the service charge simply because the pizza chef was very good .

A perfect spot for dinner after work!

Great service from Jai and amazing pizza!

Michelle was amazing! Italy won!!!

Thank you to Jai for a lovely experience. Super attentive and friendly, would definitely come here again :)

Outstanding food and drinks!! Highly recommending this lovely place for a fresh pizza. On top of all, Aurelija was a such a delight and made our dinning experience exquisite.

Very nice food and service from the team, Thank you Aurelija!

Nice interior with lovely buzzy atmosphere. Good menu and pizzas are delicious. However £2.50 to add mushrooms to a pizza is daylight robbery!

Sehr gute Pizza aus Sauerteig. Es riecht schon lecker, wenn man das Restaurant betritt. Die Salate sind auch sehr gut und reichlich.

Michelle was amazing and so friendly, pizza also good. Would definitely recommend!

We were a party of 5. We had really great tasting pizza; however, what topped it was the excellent level of service from Gabri. She gave us time, even though the restaurant was extremely busy, and even had time to assist us with the app, and applying nour rewards. We would happily return again. 10/10 all round. Thank you Gabri for making that extra effort……

Delicious pizza and very friendly staff!

Gran ambiente, buena comida y nuestro servidor Michelle era tan amable y servicial. Recomendaría encarecidamente un ocupado y espero que consiga Michelle

Michelle was super helpful and overall experience was terrific!

Had a pizza with my friend last week. The service was great. Especially Gabby and Oleg, they were very friendly and helpful. A pleasant place to sit down and have a nice meal with friends.

We came across this pizzeria by chance... it was raining, it was late, we still had dinner and we went in hoping we hadn't made a mistake, and that was exactly the case!! We ate an excellent pizza and a burrata as an EXCELLENT starter! The efficient service and the very nice and friendly guys!! Fair prices... considering we are in London!! Super super recommended!!! Well done guys!! Keep it up!! Carry the flag of Italy high!!

Good service, delicious pizza and great space for evening atmosphere

The food was bland and average, but the service was good.

As a coeliac, I looked at the menu before coming and saw that they had gluten free pizzas however when ordering the waitress told me there would be unavoidable cross-contamination with gluten flour. I asked if there was a way to avoid this but she kindly explained they have one oven for all pizzas that is covered with gluten flour so the gf pizzas are realistically only for those who aren't allergic, which was a disappointment. I ended up being able to only eat the salads, which wasn't what I wanted. I had the chicken salad for which I had to ask for an extra chicken side because of the lack of chicken in the chicken salad. Having worked in customer service I didn't want to be that annoying customer but they only seemed to have two waitresses for a Friday night close to Christmas, which may have not been the best decision because my table (five people) struggled several times to get a waitress's attention. However the food did come quickly and the vibe of the restaurant was very nice but I don't recommend for gluten-intolerant or gluten-allergy people as cross-contamination is guaranteed.

Great food and service from Robin.

Ordered 2 pizzas at home with a delivery service. Arrived still nice and warm (12min journey). Fabulous pizzas to say the least. As an Italian I approve, the seasonings taste excellent

The best in the Franco Manca’s chain.

Very average pizza. Ordered a glass of wine which came served in a warm water glass. Was told they don’t have wine glasses! Offered an ice cube. Refused and had the only beer they had on offer instead. Had to ask for everything as they had no initiative. Also, Bhangra beats blaring out in a pizza joint!! Don’t bother, we only went as everywhere else was full

Excellent pizza and amazing staff. Special thanks to Aurelia.

We had a great time last night and their Christmas offer is worth it.

The food was delicious, Auxelia was excellent!!

The best pizza I have ever eaten. Service was impeccable. I am happy lady.

Very good food, service from Nini and Federica, very professional, pizza chef Alejandro, very helpful I would eat another pizza again With pleasure

Nice service good food and nice enviroment thanks you Federica nini and chef Alejandro

Tuvimos un gran tiempo aquí como siempre la comida era campeón y nuestra camarera Michelle era fantástica alegre cortés nunca esperó por una copa😋 ella era encantadora.

Amazing service, I was waited on by the lovely Michelle she was so friendly and very accommodating. The atmosphere was great.

louis was a great waiter very good chat and nice would definitely come again .

Louis was a great individual, helped us for what ever we needed and was the nicest person ever, would 100% come again because the service was impeccable!!

Casual night but fun! Louis is a great waiter 10/10 service. The pizza slapped. Free dessert. All in all, smash well done

Louis was a lovely server, food was really good value for students 🫶

Tasty affordable pizzas and quick service. Been to FM so many times and they never disappoint, always happy to be back. Vegan options available 👍

Never disappointing, my favourite place to have a combo of great food, friendly atmosphere, and the best Aperol spritz in town. I highly recommend to try the nibbles trio, the almonds are dreamy.

Came here to have dinner, the food was amazing 10/10 would recommend the burrata Nduja, didn’t want a large pizza so ordered a garlic bread with some toppings the staff members where a big help and really kind and respectful the service was amazing thank you to the ladies and the young man. Will return and highly recommend to others 👍🏻

good pizzas good service. on the other hand the service of wine in water glasses is not great

Great service! Very welcoming staff, and the waitress Aurelia was very helpful, and of course the food was delicious.

Coming from a small town in Salem I’m not used to such amazing pizza. I can only assume witchcraft is involved.

Sat outside, staff were fairly accommodating. Food was excellent as always.

Great experience! For those who want to feel at home, pizza is like that, with excellent ingredients The dessert was also very good The thing that delighted my palate the most was the burrata which was really good and of high quality! I attach photos of the pizzas and bruschetta

Very good pizza, it's the second time I've been back, it will become my trusted pizzeria. Very friendly and helpful staff

Easy to find in central London. Excellent pizza, difficult to find similar to Italian but this one is! Lots of fresh, top quality products I highly recommend it especially to those who are not local and want to feel at home!

All very good. I wanted to congratulate Andi in particular for welcoming us in an exceptional way

I recently had the pleasure of dining at Franco Manca, and I must say, it was an outstanding experience from start to finish! The atmosphere was warm and inviting, making it the perfect spot for a cozy meal. Aurelija, Gabriele and all staff were incredibly friendly and attentive, going above and beyond to make sure we had everything we needed. The food was absolutely delicious—each dish was bursting with flavor and beautifully presented. It’s clear that the chefs put a lot of thought and care into their creations. The service was exceptional as well; our server was knowledgeable about the menu and gave great recommendations. Overall, I would highly recommend Franco Manca to anyone looking for a delightful dining experience. I’m already looking forward to my next visit!

The service is really good, especially Andrea, he is so nice and helpful.

Food was good but was forgotten about never came back to bring the bill we had to go up ourselves. Not the friendliest to tourist and a bit judgey. It was the brunette waitress with a ponytail and heavy makeup that served us tuesday night @ 8:29pm.

I've been visiting this Franco Manca regularly with my colleagues, and while it used to be a solid choice for pizza, the quality has declined. Our most recent visit on Friday will likely be our last. After finishing our meal, we were shocked to see the chef in the open kitchen vacuuming the worktops with a general-purpose hoover. The vacuum looked very old, with the hose held together by electrical tape. It was quite disturbing to witness such disregard for hygiene, especially in a food preparation area. I strongly believe that using a general-purpose vacuum in the kitchen is completely inappropriate, and it's unacceptable for this to be done so openly in front of customers. I won't be returning, and I hope others will consider the hygiene standards before deciding to eat here.

Cozy place, recommended if you lack wood-fired pizza, just like in Italy. The products used are also Italian. Our waitress, Michelle, was a plus in making our experience very welcoming!