Franco Manca in City of London, Westminster

Very nice pizza. Drinks are very expensive

Very good service from Federica and a nice authentic Italian pizza from the chef Antonio.... definitely i will be back

Perfecto lugar pre-show. Gran pizza y vino encantador! El servicio de Jai fue increíble, tan amable, atento y servicial. Estaba muy ocupado, pero no nos sentimos apresurados o abrumados.

We stumbled upon this branch quite late in the day looking for somewhere to eat. Fortunately they were still open after 9pm for food order. The food was tasty and the vegan pizza was nice. The only downside that was also quite odd, is that at some point after we finished eating the server told us "we close in 1 min" and walked off, came back swiftly and already was getting us to pay within a minute. Didn't ask us how we'd like to pay, if we'd like to split the bill. It was extremely rushed and uncomfortable. He didn't give us any time to look at the bill. I ended up paying more than I was meant to because of him. Important to stress the restaurant was full with tables all around us still eating so it's not like we were the last table in. It ruined the experience honestly and I'm not planning to come back there.

Comida muy deliciosa, la pizza de carne especial era genial! Servicio también fantástico, gran ambiente, tuvimos una noche brillante!

Jai era increíble. Tuvimos una pizza muy deliciosa y nos encantó el servicio. Es un ser humano fantástico. ...... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ...

Great customer service, great food

Jai was amazing !!! Great service great food couldn’t recommend more xx

We needed some gluten-free Pizza and found everything we were looking for. The „normal“ Pizza and the gluten-free Pizza were very good - surely recommend! Also the staff is amazing. Shoutout to Michelle - she’s made our dinner experience complete due to her friendliness and good work. Thank you :)

I had a great meal here, service was really quick and attentive. Jai was particularly amazing and made our night, friendly and helpful!

Great pizza, friendly service. Jai was great.

Met some absolute legend called Jai. If he’s not store manager by the next time I’m in here I’m leaving a 1 star review, gave us free dessert and all

I had a truly disappointing experience at Franco Manca Broadgate last Thursday. I was dining with a group of 11 people when, to my shock, I saw a small mouse running inside the restaurant, right in front of us. It came in through a side door next to the kitchen, not from the front room, which was far from where we were sitting. The mouse then hid under a table nearby, so I immediately called a waiter. To my disbelief, he completely ignored me. I then approached a second member of staff, who dismissively claimed the mouse had been caught—even though it was still right there in plain sight. He then brushed it off and walked away. Frustrated by the lack of action, I stood up and spoke directly to the manager. Instead of acknowledging the seriousness of the issue, she downplayed the situation and simply offered us a discount. I made it clear that I was not looking for a discount—I was raising a concern about hygiene standards and the staff’s poor attitude in handling the matter. Rather than offering an apology or any reassurance, she shrugged and said, "We are in London, it’s full of mice here." This response was completely unacceptable. Hygiene and customer service should be a top priority, especially in a restaurant. The fact that the mouse came in right by the kitchen is extremely concerning. The way both the staff and manager dealt with this issue showed a complete lack of care and respect for customers. I expected better from Franco Manca. As a loyal customer, I have always enjoyed their food, but I also expect high hygiene standards and a more professional and friendly approach from staff. Unfortunately, this experience has made me question whether I will return.

Lovely food, and Jai was also lovely!

Gran servicio amable de Jai. Siempre a mano para responder preguntas. Pizzas siempre de buena calidad. Es bueno poder ver la cocina. Gracias.

Great Service and fantastic food.

Great place for some tasty and well priced (especially in central London) pizza. Had the brilliant Jai serving us and made the experience that bit better

Delicious pizza, the number seven with aubergine instead of salami was divine, and Jai was super friendly and accommodating! Defo returning.

Really delicious food with quick and friendly service from Jai!

Great experience! Food was fab and service was excellent. Shoutout to Jai - he was wonderful!

The atmosphere in this Franca Manca is very warm and welcoming, with friendly smiles everywhere. The staff even surprised me with a heart-shaped pizza—a sweet, thoughtful gesture that shows how much they care. Aurelija and Gabriele made the experience even better with their kind, fast service. I’ll definitely be coming back!

The pizza was absolutely delicious!! Service was great aswell! Shoutout Michelle!!

This Italian restaurant was absolutely pleasant, orders came quickly and the waiter Jai was super friendly and accommodating. The pizzas are really delicious, I recommend

Great service from Jai! Thank you for the recommendations!

Very nice pizzeria! Especially the waitress, Michelle, was a real delight!

I was here this evening for dinner , I had a parmigiana and a pizza number 7 and I must say that it was very good , the service not very attentive as no one came to ask me if everything was OK . In addition, while people were at the tables the waiter was cleaning the lamps, causing dust to fall on the already prepared tables. When I asked for an amaro del capo the waiter seemed not to know what it was and brought me an amaretto di Saronno thinking I didn't notice. I think the wait staff and their manager need to be better prepared on how to serve and what they have on the menu . I did not refuse to pay the service charge simply because the pizza chef was very good .

A perfect spot for dinner after work!

Great service from Jai and amazing pizza!

Michelle was amazing! Italy won!!!

Thank you to Jai for a lovely experience. Super attentive and friendly, would definitely come here again :)

Very nice food and service from the team, Thank you Aurelija!

Outstanding food and drinks!! Highly recommending this lovely place for a fresh pizza. On top of all, Aurelija was a such a delight and made our dinning experience exquisite.

Nice interior with lovely buzzy atmosphere. Good menu and pizzas are delicious. However £2.50 to add mushrooms to a pizza is daylight robbery!

Sehr gute Pizza aus Sauerteig. Es riecht schon lecker, wenn man das Restaurant betritt. Die Salate sind auch sehr gut und reichlich.

Michelle was amazing and so friendly, pizza also good. Would definitely recommend!

We were a party of 5. We had really great tasting pizza; however, what topped it was the excellent level of service from Gabri. She gave us time, even though the restaurant was extremely busy, and even had time to assist us with the app, and applying nour rewards. We would happily return again. 10/10 all round. Thank you Gabri for making that extra effort……

Delicious pizza and very friendly staff!

Michelle was super helpful and overall experience was terrific!

Gran ambiente, buena comida y nuestro servidor Michelle era tan amable y servicial. Recomendaría encarecidamente un ocupado y espero que consiga Michelle

Had a pizza with my friend last week. The service was great. Especially Gabby and Oleg, they were very friendly and helpful. A pleasant place to sit down and have a nice meal with friends.

We came across this pizzeria by chance... it was raining, it was late, we still had dinner and we went in hoping we hadn't made a mistake, and that was exactly the case!! We ate an excellent pizza and a burrata as an EXCELLENT starter! The efficient service and the very nice and friendly guys!! Fair prices... considering we are in London!! Super super recommended!!! Well done guys!! Keep it up!! Carry the flag of Italy high!!

Good service, delicious pizza and great space for evening atmosphere

The food was bland and average, but the service was good.

As a coeliac, I looked at the menu before coming and saw that they had gluten free pizzas however when ordering the waitress told me there would be unavoidable cross-contamination with gluten flour. I asked if there was a way to avoid this but she kindly explained they have one oven for all pizzas that is covered with gluten flour so the gf pizzas are realistically only for those who aren't allergic, which was a disappointment. I ended up being able to only eat the salads, which wasn't what I wanted. I had the chicken salad for which I had to ask for an extra chicken side because of the lack of chicken in the chicken salad. Having worked in customer service I didn't want to be that annoying customer but they only seemed to have two waitresses for a Friday night close to Christmas, which may have not been the best decision because my table (five people) struggled several times to get a waitress's attention. However the food did come quickly and the vibe of the restaurant was very nice but I don't recommend for gluten-intolerant or gluten-allergy people as cross-contamination is guaranteed.

Ordered 2 pizzas at home with a delivery service. Arrived still nice and warm (12min journey). Fabulous pizzas to say the least. As an Italian I approve, the seasonings taste excellent

Great food and service from Robin.

The best in the Franco Manca’s chain.

Excellent pizza and amazing staff. Special thanks to Aurelia.

Very average pizza. Ordered a glass of wine which came served in a warm water glass. Was told they don’t have wine glasses! Offered an ice cube. Refused and had the only beer they had on offer instead. Had to ask for everything as they had no initiative. Also, Bhangra beats blaring out in a pizza joint!! Don’t bother, we only went as everywhere else was full

We had a great time last night and their Christmas offer is worth it.

The food was delicious, Auxelia was excellent!!

The best pizza I have ever eaten. Service was impeccable. I am happy lady.

Nice service good food and nice enviroment thanks you Federica nini and chef Alejandro

Very good food, service from Nini and Federica, very professional, pizza chef Alejandro, very helpful I would eat another pizza again With pleasure

Tuvimos un gran tiempo aquí como siempre la comida era campeón y nuestra camarera Michelle era fantástica alegre cortés nunca esperó por una copa😋 ella era encantadora.

Amazing service, I was waited on by the lovely Michelle she was so friendly and very accommodating. The atmosphere was great.

louis was a great waiter very good chat and nice would definitely come again .

Louis was a great individual, helped us for what ever we needed and was the nicest person ever, would 100% come again because the service was impeccable!!

Casual night but fun! Louis is a great waiter 10/10 service. The pizza slapped. Free dessert. All in all, smash well done

Tasty affordable pizzas and quick service. Been to FM so many times and they never disappoint, always happy to be back. Vegan options available 👍

Louis was a lovely server, food was really good value for students 🫶

Never disappointing, my favourite place to have a combo of great food, friendly atmosphere, and the best Aperol spritz in town. I highly recommend to try the nibbles trio, the almonds are dreamy.

Came here to have dinner, the food was amazing 10/10 would recommend the burrata Nduja, didn’t want a large pizza so ordered a garlic bread with some toppings the staff members where a big help and really kind and respectful the service was amazing thank you to the ladies and the young man. Will return and highly recommend to others 👍🏻

good pizzas good service. on the other hand the service of wine in water glasses is not great

Great service! Very welcoming staff, and the waitress Aurelia was very helpful, and of course the food was delicious.

Coming from a small town in Salem I’m not used to such amazing pizza. I can only assume witchcraft is involved.

Sat outside, staff were fairly accommodating. Food was excellent as always.

Very good pizza, it's the second time I've been back, it will become my trusted pizzeria. Very friendly and helpful staff

All very good. I wanted to congratulate Andi in particular for welcoming us in an exceptional way

Great experience! For those who want to feel at home, pizza is like that, with excellent ingredients The dessert was also very good The thing that delighted my palate the most was the burrata which was really good and of high quality! I attach photos of the pizzas and bruschetta

Easy to find in central London. Excellent pizza, difficult to find similar to Italian but this one is! Lots of fresh, top quality products I highly recommend it especially to those who are not local and want to feel at home!

The service is really good, especially Andrea, he is so nice and helpful.

I recently had the pleasure of dining at Franco Manca, and I must say, it was an outstanding experience from start to finish! The atmosphere was warm and inviting, making it the perfect spot for a cozy meal. Aurelija, Gabriele and all staff were incredibly friendly and attentive, going above and beyond to make sure we had everything we needed. The food was absolutely delicious—each dish was bursting with flavor and beautifully presented. It’s clear that the chefs put a lot of thought and care into their creations. The service was exceptional as well; our server was knowledgeable about the menu and gave great recommendations. Overall, I would highly recommend Franco Manca to anyone looking for a delightful dining experience. I’m already looking forward to my next visit!

Food was good but was forgotten about never came back to bring the bill we had to go up ourselves. Not the friendliest to tourist and a bit judgey. It was the brunette waitress with a ponytail and heavy makeup that served us tuesday night @ 8:29pm.

I've been visiting this Franco Manca regularly with my colleagues, and while it used to be a solid choice for pizza, the quality has declined. Our most recent visit on Friday will likely be our last. After finishing our meal, we were shocked to see the chef in the open kitchen vacuuming the worktops with a general-purpose hoover. The vacuum looked very old, with the hose held together by electrical tape. It was quite disturbing to witness such disregard for hygiene, especially in a food preparation area. I strongly believe that using a general-purpose vacuum in the kitchen is completely inappropriate, and it's unacceptable for this to be done so openly in front of customers. I won't be returning, and I hope others will consider the hygiene standards before deciding to eat here.

Cozy place, recommended if you lack wood-fired pizza, just like in Italy. The products used are also Italian. Our waitress, Michelle, was a plus in making our experience very welcoming!

Delicious pizza and very good price for the area

Pizza base was soggy, looked like watery passata was the issue. My partner and family who visited this pizzeria had the same experience. Tasty food but could be better

One of my go to restaurants for pizza and catch up! Recommend the potato with stilton and the chorizo.

Pizzas are nice, however service is not great. We got charged for olives and extra cheese which we did not receive, and the waiters refused to issue a refund. On top of that we paid service charge for a service that was not provided

Amazing staff and impeccable pizzas !!!

Excellent food and especially many thanks for Michelle, optimal services

I really like this restaurant, the food and the waiters treat me very well, specially Michelle, she was very attentive.

This is one of my Favorite restaurants from this franchise. The food was really good and the waiters were really kind, specially Michelle that we had a small talk and she was very friendly.

The food was amazing and we had the best waitress in Michelle, she is such an asset to the team!

Decent pizza, typical of those in a chain of this nature. Nice starters. Given location we felt the prices were "sensible" and not excessive. We had to ask several times for tap water (although the purchased drinks arrived quickly !), and generally the service was patchy.

pizza and drinks were delicious, the atmosphere and service was also amazing, especially the server Gabri was very nice, polite and hospitable. I will return 100% !

Got a dinner at this lovely spot, the food and drinks were delicious and the staff was really polite, especially the server Gabri

We visited on Thursday evening, and despite the restaurant being half-empty, the staff was noticeably unwelcoming. It seemed as though they were hesitant about seating us. After being seated, we waited 15 minutes without any service. When we finally placed our order, it was incorrect. The waitress hurriedly served a pizza and left without giving us a chance to confirm the order. Additionally, there was an error on our bill, and we were overcharged. The unwelcoming attitude wasn't just directed at us but appeared to affect other customers as well, creating an overall unpleasant atmosphere.

Amazing experience ! For sure I will come back soon. Thank you! 🤩

Stunning food and Arturas was such a warm and friendly server!

Really good sourdough pizza almost inside the station, perfect for when you just got from the airport or any train trip.

I had a very pleasant experience here in Franco Manca Broadgate. The food was very nice, one of the beat pizzas I have had. Will definitely be back!

I had a really good experience at Franco manca, the service from my waitress donika was really good and quick. I ordered a pizza with chicken and it was lovely, it didn’t take too long to come and it was really delicious, I really recommend the spicy sauce too.

Lovely experience at the Broadgate Circle Franco Manca. Great choice for veggie people.

super friendly and helpful staff

Amazing place! Loved the vibe and service.

Our visit to Franco Manca was fantastic. The staff was friendly and attentive, providing fast service. We thoroughly enjoyed three delicious pizzas and negronis, A great spot for a quick and tasty meal with friends

We had a great experience at this Franco Manca branch. The service was quick and efficient, the staff was friendly and attentive, and we enjoyed three delicious pizzas. Highly recommend for a tasty and speedy meal!

Great food, attentive service. Great childrens menu