Forwards Nutty Buttys in Blackpool

Ordered through just eat Paid over £18 for chicken burger which was just a roll with a soggy piece of limp lettuce , dry tough chicken , portion of 10 sweet potato chips limp and cold and very tiny wings which actually tasted ok but were so small and cold Waited over an hour food was cold and dry chicken . Horrible food small portion not worth the wait ... needless to say Won’t order again or visit the restaurant It was a Saturday early evening but they shouldn’t take orders if they can’t cope Anybody know how I get a refunded from justeat it the restaurant ? I’ve never had cause for complaint for any other orders from any other restaurants

AWFUL. we waited over 2 hours with no phone call answered, and then when we finally got through an hour later they said the orders were all messed up! when out food finally arrived the crisps were the wrong flavour and don’t get me started on the cheese and jalapeño nachos. NO jalapeños in sight, about 20 crisps with some salsa and salad cream. NOT WHAT I EXPECTED. the milkshake was melted and unmixed the only decent thing was the slush, even they can’t mess that up. won’t be ordering again!!!

DISGUSTING! chips was microwaved , then there was a black HAIR in my kebab which looked like a beard hair with pieces of plastic that also looked like a beard hair. I then called up to inform them about this and only asked for the refund for my kebab and they could come and collect it then I got shouted at down the phone saying he knew this was gonna happen and I’m a liar I would avoid this place at all costs