Fortune House in Cardiff

Brilliant! Really tasty. Great quality. And delivered on time!👍

Ordered fried rice, but they got the order wrong and delivered some very dry, hard inedible chips. Rang to sort it out and she was firstly rude, then hung up.

Excellent food - best Ribs i have ever had

Prompt service and delicious food as always thank you ⭐️⭐️⭐️⭐️⭐️

The reason I gave 4* instead of 5 is because I ordered a few dishes and they were all lovely bar one dish in particular I was not happy with. It was the Stir Fry Seasonal Vegetables. It only had one vegetable in it which was Nappa cabbage. No other vegetablesss found. This dish was £6.50 which I thought was overpriced as a Nappa cabbage costs £1 at supermarkets.

Best Chinese I have ever had. Each dish we ordered was delicious I will 100% be ordering again!

first time to order from this restaurant . lovely food , hot , great portions too ....thanks

Food is good but we waited almost two hours for the food!

Food is always really good but don't bother with delivery on the weekends.. over 2 hours for delivery. Pick up or don't bother.

Great value but please increase quality of your singapour fried rice, it used to be better.

Late , and therefore food was freezing on arrival.

4/01/24. Had problem with food I ordered tonight. The food here is a waste of money - dishes were always cooked with too much salt, when I asked for less salt, the food was then overdosed with too much soy sauce and msg; food also cooked with not enough sauce, when I asked for more sauce, I got more water (a watery dish) not more sauce. Woman on phone trying to make excuses for all problems. Asked to speak to manager or owner, was told by the woman answering the phone she was the manager, don’t believe that, she was too unprofessional to be a manager, anyway, I wouldn’t have her manager of my business. She proceeded to have a conversation with chef in Chinese about my grievances and started laughing down the phone, telling me the chef said I should compare the food with other takeaways ( I already know how the food should be cooked by a proper Chinese chef.) When I told her this she said I should use another shop, the chef don’t want to cook for me anymore. Just a warning to all customers, this shop think it’s funny they got a chef that’s messing up all the dishes, and are happy to take the customers money for food that isn’t cooked right. When you complain, this is their response instead of recognising what’s going wrong and making any effort to get it right. May as well throw your money down the drain.

Delivery driver followed notes perfectly, Please thank him.

Best meal we’ve had in a long time. Food was excellent quality, piping hot & was delicious.

Food was very late I had to call and chase.

We’ve been here multiple times now as it’s our local Chinese and never had any issues, food is always hot and tasty and the vegan dishes are great, the shop can be busy on the weekends but that’s always going to be the case with a good Chinese takeaway

Food took two hours to arrive and order was wrong

Mis-Fortune House? The food from Fortune House is excellent but their delivery times are awful. Even though we pre-ordered before opening time, they still delivered more than a hour later than Just Eat said they would be. We called multiple times, getting a different excuse every time and being strung along until... finally... our order arrived. I would have preferred them to be honest - we could have made alternative arrangements instead of waiting (and keeping two hungry children waiting too). Ultimately, the meal was ruined by the poor delivery service. Quite how far before opening time you need to order to get your food on time I could begin to calculate. Perhaps the day before?

Waiting over 2 hours for delivery to arrive only to find out delivery was incomplete! Very embarrassing when you have friends over for dinner!!

We ordered a chicken chow mein and the order was wrong. It came with other meat (possibly beef or pork) and also several prawns. Our housemate who ordered this doesn’t like seafood so this ruined her meal. Is there any way we could get a refund for this meal?

The best vegetarian selection in Cardiff and everything is so tasty... definitely recommend.

Order was over an hour wait at very late time

Absolutely delicious and piping hot. Glad driver had not got lost just busy

Rice was salty, chips tasted weird and curry sauce was bland

The foo yung was inedible as so salty. Everything else good

Freezing cold food, didn’t listen to delivery instructions. Portion sizes awful and missing half the things we ordered. Awful

our fave so far , good size potions , always consistent and fresh and yummy so far as i ordered a good few times now , i would highly recommend .

Super speedy delivery delicious as always!!☺️

lm always back for more , ..........and my nahbours who i shared with love this food too, one of the best takeaways in cardiff , food is always freshly cooked and hot.

Delivery was good,but the food was awful. Only crispy beef was nice, chips hard & black, spring roll was swimming in oil. Chicken in the fried rice was horrid, it had black bits & tasted yuck, plus the rice was mushy. I won't be wasting my money ordering from these again. Very disappointing compared to my usual Chinese takeaway.

I definitely recommend this place, it's my go to Chinese takeaway and the Peking ribs are just beautiful. Want to treat yourself, this is the place. Easy and quick service, student discount if you pick up, what more can you want.

Food was fine, would be better if packaging was more environmentally friendly.

we all enjoyed our meal from here as always .xx fresh / tasty ,( highly recomended ), and always a lovely delivery person.

First time I've ordered from them, the food was good and prices reasonable, would order from them again.

good hot tasty fresh nice takeaway food is always worth the wait in my opinion, i dont mind even if my food is late , as long as its nice like this takeaway ? im happy and so are my friends i share it with. i recommend this takeaway.

Hardly any meat. It was cold poor quality

Lovely food, everything was tasty and hot

ordered my dish no peas .as allergic . they sent it with peas ... had to throw it out . no way to contact place ...phone off ...no reply to text ..and contact form not sendable . my partners food was the worst chinese he had eaten ..well jalf eaten as he threw it away ... never again from this place .

Crispy beef was lacking flavour. But otherwise alright

We ordered at 7.30pm and received are food at 9.40

Chicken chow mien and curry made with frozen chicken

Top quality food, great service can't fault at all

Nicest Chinese I've had for a while.

Food is amazing every time the set meal for 2 is a bargain lots of flavour. I highly recommend the only thing that needs improvement is the curry sauce

Food was excellent, worth the wait!

Took longer than expected to arrive and one of the items ordered was incorrect. Food quality however was good so may consider ordering again.

30 minutes late on top of the 90 minute time scale so two hour wait ,which spoilt a otherwise really good meal .

Appreciate its Valentine’s Day Don’t quote 8pm and then turn up 9pm Also - if we write in notes - ring when you’re outside so dog doesn’t wake the baby. Read the notes.

Best I've had from here. Fresh tasty

The meat/stuffing in the lettuce wraps was a bit sparce - and too much rice noodle with it. Main courses all lovely and full of flavour, but could do with a bit more veg (says the wife, not me!). Top drawer pancake roll! Will be back!!

Overall took over 1.5 hours to arrive. I only ordered as initial delivery looked to be 45 mins. As soon as I ordered it got pushed back again and was still a further 10 mins late from time stated from order. I live 2 hours from restaurant so disappointing.

Food was lovely and hot, have ordered before so recommend

First time for us to order there. Different sweet n sour sauce to my usual but it was nice. Vegetable spring rolls were a bit soggy.

Soggy spring rolls, hard chips, and the worst chicken chow mein I’ve ever had. All went in the bin, won’t be ordering again sadly.

Bland food to the point of unpleasant. Very disappointed

Always lovely food from this restaurant and always lovely delivery drivers.

Lovely food as always great service

Food was great when it did arrive. Ordered for delivery for 6pm. After having to contact restaurant the food eventually arrived at 6:50pm.

Almost everything was over cooked and dry. Chicken was very poor quality. Ribs were tasteless and very fatty. Seaweed was good. Defo won’t use this place again.

Possibly the most disappointing Chinese meal I have had in a long time! The satay bean curd was awful - totally tasteless. All the meat dishes were over cooked. I have never thrown away as much food after a meal before! Won’t be ordering from here again.

Absolutely delicious. Would 100% order again

Ordered at 7.15 still no food at 9.40.

All very tasty. Bit disappointed with amount and size of spring rolls in veggie sharing order - tiny! But tasty.

Food was bland and not worth the price at all !

Really enjoyed our food and would definitely order again!

Bit salty. Overall good quality

Order for 4. Every dish was superb!!!

Good food but take ages to deliver

Apart from being a few minutes late…no problems …food was delicious and will definitely order from fortune house again thank u

Just a bit late but the driver apologised and the food was hot and really delucioys

It was ok - not amazing but ok.

Food was excellent, will order again 😋

Consistent quality and good service.

Food good as always. Found the driver to be rude and not polite.

Classic British Chinese takeaway, all the usual suspects cooked really nicely with generous portions. Great for a family dinner or fat "bar stewards" (like me) ;D

Beautiful vegan and vegetarian dishes with so much flavour. Definitely recommended 👌

Lovely food served piping hot delicious ! Delivered on time short waiting time such a sweet friendly delivery man , my new fav place to order from Thank you so much guys really enjoyed

Nice food delivered quicker than expected

Everything good, however chowmein a bit too soggy

Food was hot and delicious as before when I’ve ordered. Of all the Chinese restaurants I have ordered from, this one is by far the tastiest and fairly priced one. I completely recommend ordering from Fortune House. Very pleased with everything.

Food was terrible. Watery and tasteless.

Not quite the flavours I thought it would be - nice but would think twice about using again

Delicious food. Will definitely be ordering again.

We have ordered from here many times, good quality food as always.

I'm very disappointed. I have a heart condition & ordered King Prawns, Lettuce Wrap & Sweet Potato fries. I was really looking forward to it, instead I got oily pancake roll, hard egg fu yung and what smells like curried singapore noodles. I ws only able to eat the beansprouts of the pancake. I'm afraid the rest will just have to go out. I will order this again, please make certain I get the right order.

We always order from here but do it through just eat this time we rang up but this time the food came stone cold so sent a message through website directly as couldn’t eat food but had no response gave them opportunity but nothing so rang them tonight been told there’s nothing they can do because I never rang shop appalled at this shocking customer service as I told them where they delivered and they had my phone number won’t be ordering from here again

Lovely food. Enjoyed it very much. Thank you for the menu and handy pen!

Never order a delivery. Ordered at 18:20, delivered at 20:10, stone cold. The poor driver had over 5 deliveries to do and mine was the last on the list. Rang to complain and I was basically called a liar by the very unhelpful woman on the phone. Waiting for the cold meal to be collected and a full refund at 20:39. Would not recommend this service. Food is good but collect only.

I am veggie and ordered sweetcorn soup but got chicken and sweetcorn - uck!!! The rest of the food was delicious as always

Food was stunning. Hot and freshly cooked. Well recommended

Another great meal from Fortune House. Highly recommended

Was nice food but interrupted the flow of the evening as early

Good quality local Chinese, never let me down and always tasty! Thank you. Would recommend.

Not a great Chinese. Special fried rice was very disappointing.

Absolutely rubbish ,,,Do not bother food will not arrive on time which is then a massive let down in their takeaway/delivery ability, decided to treat my disabled wife and child and was let down massively….. five minutes away from the restaurant as well….. drivers should really be savvy on routes not involving Gabalfa Interchange,

Delivery time normally spot on. Tonight 1hr late and no update from restaurant. Food has to be microwaved to heat up. Noticed on just eat they were no longer taking bookings at 8pm. Hopefully this was a one off

Fantastic food just gutted they are no longer delivering to old st Mellons

They make the best tofu dishes! Plenty of fresh veg in the dishes too. Curry sauce too hot for me, otherwise great.

Food was hot and delicious. Highly recommend!

Poor quality food. Cheap chicken strips used for battered chicken. Tasted stale, possibly left over and reheated. Stale prawn crackers. I would rather good quality and less quantity. I won’t order again. Not sure whether to give it to the dog as she may get bad belly.