Based on 155 opinions finded in 1 websites
Based on 155 opinions finded in 1 websites
Nº 364 in 383 in Wyre
Opinions
The ladies toilet block was absolutely filthy with spattered toilet bowls, toilet paper all over the place I honestly felt like wiping my feet on the way out !
Beverley S . 2024-07-07
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I needed the toilet and had planned to buy food. I have difficulty climbing stairs, but do not have a toilet key. Disabled toilet was on the ground floor and locked. Ladies toilet was up a double flight of stairs which caused me difficulties, the loo flush system was not obvious and certainly didn't work. Neither did the2 of the hand dryers, the working one wasn't immediately visible at first.left without buying anything. Any staff around weren't obvious .
Liz R . 2024-01-21
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the upper part that is it's only redeeming feature ,is no longer open it seems. Unless I didn't see the acess point And the Lower part is atrocious One of the worst i have seen in the UK. needs plenty of money spending on it to return it to its iconic status it used to have. I feel sorry for the people who have to work amongst it.
Danny A . 2023-10-23
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Stopped as heading home, wanted something to eat. The whole eating area was unclean lots of tables needed cleaned and the floors were also stained. Burger King meal fine, you know what your going to get. Definitely needs more regular cleaning.
C R . 2023-09-16
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Disgusting attitude from burger king staff member when questioned about a food choice, was told it was a franchise he didnt own the company,
Velda T . 2023-08-13
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Stopped for a toilet stop on route to Manchester, wouldn’t hurry back. Toilets are grim and very run down, never bothered using any of the other services.
colin e . 2023-01-26
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This place is, quite simply, a disgrace. It's dirty, run down and generally decaying with non-existent customer service. My advice would be to use the far better run services at Tebay. There was no soap in any of the toilets when we stopped off as a family and no hand sanitising dispenser anywhere to be seen, which is astonishing given the recent pandemic and the transition into the winter months. This place is a PR disaster for Moto services, and I just don't get how they can't see it. These are the basics. Avoid it.
JBReardon75 . 2022-10-22
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Stopped on way up to Co Durham. Went into the gents, not the cleanest, but no soap to wash your hands is unforgiveable. Disabled toilets out of order so my wife had to use the lift to go to the toilets on the upper floor. Apparently the flush in the cubicle wouldn't work as well. We were going to get a snack, but the whole place looked like it needed a damm good clean, so we didn't bother. Carried on to Burton services which is also run by Moto but totally different I can't believe one company would operate two services to such varying standards.
Glodekka . 2022-08-21
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We popped to the loos first, ladies most were out of order and the stench was worse than death! My very not precious 5 year old couldn’t bear to go and decided she’d hold it. Then we headed up to Burger King for food and wow. Every single table was littered with rubbish, filth and dead or dying wasps, the bins were overflowing and to top it off they forgot half our order. Keep driving and save yourselves! This was late on a Sunday evening and not even close to being busy.
Jemmafk . 2022-08-07
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PLEASE just keep driving. I have not stopped at this service station in over 30 years and it is the same dirty miserable place. I'm not going to post photos, because the photos already posted tells the story. To be honest, it just needs demolished and forgotten. I had a tea and a sandwich at the Costa upstairs, there were more flies buzzing around the lights above the staff behind the counter than at a petting zoo !! It was 9.45am and the tables and floors looked liked they have not been cleaned in ages. I used to clear my table at these places before I left, but I no longer do that, because the tables would NEVER get cleaned at all. Leaving something on the table is a good indicator to staff, that it needs cleared AND cleaned !!
152bobby . 2022-08-05
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I don't normally write reviews slating places, but jeez, this place is something else. Absolutely filthy. We braved a coffee from Burger King, which was a complete mess, no milk, counter top was filthy. The eating area was manky, the tables were dirty and uncleared and the radiators clearly hadn't seen soap and water since the old king died. Will avoid this filthy hovel at all costs in the future.
Tourist565478 . 2022-02-19
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Burger king flame grilled burgers ,this is no secret ?? Pity you missed turning the microwave upto hot and heating the food beyond tepid. Lukewarm offerings ,served by uninterested, uninspiring young people. Numerous tables sit with Bk Wrappers on them , some of the contents sit under the chairs and tables dotted around this scruffy little hovel of a services. I dunno about taking a break here I think I need councilling for PTSD. 18 quid for this ?? Seems to be a trend amongst "restraunts" like this.Bk I'm sure that food should be heated to a temperature that fulfils the requirements set by food hygiene organisations yet I've never once seen a member of your "exemplary " staff probe food Another nasty experience served by a franchise that clearly doesn't care about customer satisfaction.
Alastair P . 2022-01-04
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Dirty counter tops, overflowing bins, no please or thank you from the staff, the guy "Cory" or "Cary" grunted "UH!" Instead of ""next please", the girl in the photo just plonked our drinks down and said "flat whites" again no thank you. Unclean and impolite
buffywuffy . 2021-12-12
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Avoid at all costs! Absolutely vile, doesn’t look like it’s been cleaned in years, toilets blocked, bins overflowing - defo stop before or after this on the motorway!
Gaybrettny . 2021-10-09
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Four staff too busy chatting to serve me. Very rude, clearly didn’t want to be there. Slapped my drink down without a word. Gives Greggs a bad name.
Simon W . 2021-10-02
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Looks like a left over from Communist Russia. Grubby and unappealing. Disabled lift out of order. Avoid.
John M . 2021-07-02
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The toilets were awful flooded and smelly with no other alternative given to customers. Disappointing
Blitz3287 . 2021-06-11
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Costa must be the slowest coffee shop I’ve ever been to. I almost lost the will to live. They didn’t have any plates and we had ordered t-cakes! Instead we got a couple of thin serviettes. The whole place looks dismal, in urgent need of...
Sefi58 . 2021-06-03
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Stopped for toilets and a bite. Disgustingly dirty, floor throughout was sticky and grimy. Toilets shockingly gross looked liked they'd gone a very long time without a clean. Wet toilet paper and debris on floors and a terrible smell. We decided to hold off and...
Lorna W . 2021-05-14
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We stopped here on our motorway journey northbound for a rest, toilet break and to buy a coffee. The place was very busy and despite staff on duty at the main door asking people to wear a mask and providing one free to those that...
Peter R . 2020-11-30
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awful place and so expensive and the toilets were shocking they could make more of an effort the staff were not friendly
Departure36513458445 . 2020-01-03
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Stopped on M1 southbound for a toilet break recently, never been in here before but it looks interesting as you approach. Have to say that the toilets were absolutely disgusting, most were unflushed or blocked. looked at FOUR toilets before I gave up an flushed...
Sally O . 2019-12-29
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Used to be called Forton but renamed Lancaster so decided to visit on our journey North, expecting improvements - what a joke! Still the same old concrete buildings which saw better days over half a century ago. Seating upstairs and condition of building generally has...
John F . 2019-12-23
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A member of our party treated themselves to a 'festive bake' and we all had a nibble. It was so good we went back and purchased two more. Mmm can't wait... A few miles further up the M6 we opened our treat and took long...
Phil S . 2019-11-28
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As motorway stops go, this is a good, clean place. It offers all the conveniences you would expect, and it is conveniently placed just outside Lancaster.
inquietumc . 2019-11-19
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Depressing and dirty. Grubby tables, filthy floors and just completely soul-less. Does have an M&S Simply Food, which sort of makes up a little for everything else, which does its best to make the most of the oddly-shaped space that they have. I understand that...
HelenR256 . 2019-11-14
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Called in south bound at 1130 for coffee and a leak. Costa closed for a revamp, a temporary costa was located to the left hand side for the revamp. This to was closed but the Costa staff were making the workman cups of tea. No...
PenrithBlue . 2019-10-21
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We stopped to have the 6 item breakfast only to find that they had run out of eggs and mushrooms, A bit odd as the M&S next door seemed to have no end of eggs available. The coffee may have passed a bean during its...
Alanthebairn . 2019-10-17
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A Quick stop over on the way north, I fancied a bite to eat to took a chance with the services at forton I was quite surprised. The place was nice and clean and the staff very friendly.
wiggygary1 . 2019-10-14
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Comfort break on my way to The Lakes, fortunately that's all I wanted. Car park always results in a queue to get out and the whole service station needs a makeover. Toilets upstairs, escalator out of order, single file behind elderly/ infirm couple. At the...
RazzyBthefirst . 2019-10-14
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This is the worst motorway services I have been to. The surroundings are grim and depressing and the service is practically nil. We arrived early in the evening and found that Arlos only had 3 items left and they were all unsuitable for us. The...
Jacqueline H . 2019-10-11
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Staying at the Travelodge for one night, went over to get some food only to find that Arlos closes at 6! Why so early?
Sarah S . 2019-10-04
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I had the misfortune of stopping here,being late getting to our destination in the Lakes and missing our meal there. We were met by what I can only describe as a complete shambles. Food on the floor in all the areas, food and debris on...
Peter M . 2019-10-02
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Yes it has seen better days. But stop to take a look at a fascinating and quirky building. Sadly, very sadly they don't build them like this anymore. With imagination and adventure.
LawrenceGallagher . 2019-09-29
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A double shot latte - undrinkable! When I said I thought it had 1 shots in the staff confirmed it did!!! It’s a latte - I choose that for its mild taste! Another offered - no thanks. Watch these guys their coffee is revolting
ladykincavel2016 . 2019-09-26
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In 50 years of motorway travelling, Forton (N) must be the worst services I have ever had the misfortune to use. We stayed overnight at the adjacent Travelodge, and at just after 7.30pm we walked over to get something to eat. Greggs shut... Arlo shut......
Bryan and Irene H . 2019-09-25
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Stayed at nearby Travelodge and went to Arlos at 7:30pm was told they were closing so could not eat there, ended up at Burger King (awful). Went to Arlos the next morning for breakfast, I ordered a bacon sandwich which was advertised as a crusty...
CottonKing1 . 2019-09-03
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Stopped for a short break. Car park design is terrible. One way in and one way out, Hard to exit if reversing out of a space due to queuing traffic exiting, Toilets upstairs dirty and smell awful. Didn't bother with anything else as its run...
2010mustang . 2019-07-29
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Stopped here for a coffee and went to Costa Coffee. We had two flat white coffee’s and a cinnamon bun each. The coffee was weak for a flat white and wasn’t that hot. The cinnamon buns were good. It’s a busy service station with a...
SAB5859 . 2019-07-02
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Called in earlier this afternoon, toilets filthy . I was considering eating there but walked straight out.
fatboy5059 . 2019-06-29
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Heading north, I stopped here for an early supper, having got past the Manchester traffic mayhem before it started. Ample parking space (a bit tight exiting the car park in larger vehicles). Toilets and all facilities were clean and tidy inside the main building (the...
Mr D . 2019-06-06
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This has been a regular stop om my way south from working away. A quick bite to eat and shower usually. Oh dear, this place REALLY needs some money spending on the shower and toilet facilities simply to make them functional. Note to self to...
Fyldemillfarm . 2019-06-02
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Stopped off at the Southbound services on way home from Scotland. Car park signs & directions are terrible as arrows are faint & not easy to follow & cars coming in wrong direction! Toilets are downstairs which made access awkward. Ladies toilets have a closed...
DonnaH507 . 2019-05-25
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Visited here and despite there being a huge menu, we were told that they had ran out of everything apart from 4 items. I ordered chilli con carne with rice and when it came, it was still frozen solid in the middle!!! I’m currently 14...
Sammykins80 . 2019-05-17
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Stopes for a break went for the full English breakfast at arlos £8,49 although it came out hot I would have expected it to come with a slice of toast for the price the egg didn't look like the picture on the wall but over...
camperstamper . 2019-05-16
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Pleasant visit, everything is clearly marked and close to entrance. Great multifaith room facility on the southbound section, clean with sinks available.
Ismail K . 2019-04-22
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Arlo's breakfast is not an enjoyable experience. The portions are small for the price - £8.49 for traditional English and £7.99 for vegetarian. The food served was lukewarm. We thought that toast was included in the price but was charged extra per slice. With coffee,...
JREwing186 . 2019-03-28
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We stopped at the northbound section of the services. There is enough at this stop to do the basics - a treat being Marks & Spencers and Costa Coffee. Upstairs, in the food area, you can get a decent breakfast at Arlo and their seating...
CoriLee9 . 2019-03-26
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Walking in, every table dirty with spilt food, bins all over flowing, counter dirty with litter and old food. Burgers flat cold with grey meat. £24,00 and only one bite, rest went into the bin! So disappointed, disgusting and never again!!!
kevjanone . 2019-03-17
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We needed to stop for the usual reasons and decided to eat at the Burger King, as usually there is a good level of service and meal that is hot and tasty. This was definitely the case at this BK. I had ordered our meals,...
Margaret O . 2019-02-08
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Ready for a pit stop on the way to the Lakes and coming up in 2 miles was Lancaster (Forton) services. Few outlets, nothing really grabs your attention, bit early for an M&S sandwich. Pop up to the toilets, apparently confusing if you want to...
RazzyBthefirst . 2019-02-03
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We stopped on the northbound section of this station, and as I am temporarily disabled, I opted to go to the disabled facility. huh! A notice on the door advises to “get key from kiosk” which kiosk? There were several. By the time I had...
AnneJ1959 . 2018-12-19
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Used this services many times over the years travelling to and from Scotland, most say it looks like there has been some well overdue tidying up and a few of the empty shops reopened. Not as bad as it was.
Daveshent . 2018-12-03
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Hard not to rate it the worst services in the UK. Half the outlets were closed at 8.30 at night. Disgraceful, almost draconian attitude towards customers. Clearly we are a distraction towards the business infrastructure. Moto are a poor outfit. This must be their jewel...
Seasoned1000 . 2018-11-22
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Despite new weird toilet seats which aim to increase hygiene but require you to handle the loo in order to lift the lid, these Loos stink. They don’t require signage. Just follow your nose up the escalator. Horrid.
Sara B . 2018-11-01
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Oh dear, best bit is the concrete watch tower V expensive food n drink V limited choice Pity the tower is closed, would pull in more puntBest avoided unless you're about to pass out from a lack of food Booths just off the A6 @...
Hill-Special . 2018-10-25
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Oh dear, best bit is the concrete watch tower V expensive food n drink V limited choice Pity the tower is closed, would pull in more punters . Best avoided , Booths just off the A6 @ Preston, Lancaster and Carnforth do better food ,...
Hill-Special . 2018-10-25
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The worse services ever, dirty old tatty toilets. Customer service in Burger King was poor and the chicken burger was dry.
Lisa H . 2018-10-07
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When staying at the Travelodge we went over to the services for something to eat. What a dump. The tables were not cleared or cleaned and there was no one doing that job. We cleared one ourselves so we had somewhere to sit. When we...
HappycoupleBingley . 2018-09-30
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Visited these services and was very disappointed with them! The buildings are old and tatty and outdated. The doors were open all the time during our visit making it very cold. The general layout is outdated and even the Costa cafe had no warmth or...
O8747ZMJ3 . 2018-09-01
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The best thing about this place is that it's open and sells things you can't do without - like fuel. The toilets are grim, prices ludicrous, cleaning standards poor... What more can I add except: If you have an option, go somewhere else
BandTB . 2018-08-30
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We stopped off here for something to eat and a toilet stop. Toilets were nice and clean, wee shop which we didn't go into but looked nice. Choice of various food places but we opted for a Greggs. Great choice of pasties / pies etc and all the lovely cakes, coffee not the best but was made up for by the chocolate doughnut - tasty!!
Mags B . 2018-08-21
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In need of an upgrade. A very dated service station which really is like most motorway service stations, poor value, over priced and lacking customer care.
disgruntledman54 . 2018-08-20
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I stopped for some food and were delighted to find a bistro that served fresh food. Arlos.
Road675686 . 2018-07-02
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The Forton Motorway Services is an excellent place to have a break from driving. It has all the usual food (Greggs, Costa, KFC, Burger King, pasty stall), clean toilets, Lucky Coin arcade, and shops.
ragiansanti34 . 2018-06-17
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If you are outside the hours for Greggs and M&S; I wouldn’t bother stopping here unless you can’t reach the next stop north or south. Greggs is consistent and does great sandwiches and baguettes as well as bakes etc, the Burger King is overpriced and awful, the branches at Charnock Richard or Burton are better but still overpriced, Oh and the petrol and diesel are more than 10p a litre more expensive than off the motorway. Talk about a captive audience!
973SimonR973 . 2018-06-16
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Pretty poor and old fashioned services with the usual facilities, costa and an overpriced Burger King. Desperately needs a refurb and deep clean asap. If you can handle the smell emanating through the building from the toilets and the grime everywhere you'll be fine...
WwwanderlusttT . 2018-04-29
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Smelly, dirty, scruffy. Must be the worst Motorway services I have ever seen. My advice is to give this one a miss.
NodaMK . 2018-04-26
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Arlos was awful overpriced for Luke warm food and sewage water for coffee. The best thing about the breakfast was the toast which for 79p you could buy a bloody loaf for that price.
Dawniow14 . 2018-04-15
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We needed to stop just to use the loos here like we have several times on the trip north on the M6 over the last few years. This time it did seem better, a bit brighter, less grubby than on other visits. The outside remains looking old and past its best, the tower is a bit of a blast from the past and interesting to find out it has been listed. Maybe the rest of the exterior with be tidied up at some point.
big-blue-eyes . 2018-04-08
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Nice Freshly cooked Breakfast a bit pricey but ok otherwise :) We ate in the main hall area upstairs
robsK9141DO . 2018-03-14
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We were travelling to the Lake District and made a stop at Forton Services on the north bound side of the M6. Parking was easy and we decided to get some breakfast. The ground floor offered a good choice of shops/food outlets but we wanted to sit down for our breakfast so walked up stairs (the escalator was not working). We were disappointed with what we saw, an "Arlos" or a "Costa" with uninviting seating areas. The "Arlos" offered "fresh hot food" so we decided on bacon rolls, tea and coffee. The bacon roll appeared very quickly but looked very unappealing. The bacon (2 rashers) was just cooked but the roll felt as if had been taken out of the fridge. At over £4 it was disappointing and poor value. A good case for packing a flask and sandwiches in future.
Jaguarxj634 . 2018-02-28
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I reviewed these services a couple of years ago because I hated them and found the whole place cold and uninviting.
JTPMidlands . 2018-02-08
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has had a face lift the upper floor now open all re done costa coffee upstairs the staf are always lovely and as quick as they can be marks and spencer downs stairs not had anything done but the staff are lovely and very helpfull thye have a burger bar upstairs and a resturant wh smiths down stairs not always soap in the toilels but clean hand dryers not all ways working
karen w . 2017-12-22
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pit stop for kids wanted burger king quick to serve kids love it motorway prices but at least it was good
ollie290 . 2017-11-25
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The place is unclean and old and the men's has typical 1960's style. The still open burger king reastraunt had nice food but was expensive and the WIFI was terrible. The at park was big. I would probably rather stop of at ether Killington lake services or Westmorland about 20 minutes down the road. Would stop again if had to.
Carlisle_AH . 2017-10-25
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How staff can clear tables but leave them dirty amazes me. Fast food outlets, feeds on the fact that it is overly busy so you can offer poor choice. Probably overcharging franchisees. It is bleak and could do with being knocked down.
mackEdinburgh . 2017-10-22
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These motorway services offer two very different sides of the same coin!
nickandangels . 2017-10-14
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The grimmest services on the UK motorway network. Moto are not the best of the providers but with Lancaster M6 they really have plumbed the depths of grimness. You can 'hang on'. Preferably to Westmorland at Tebay.
iamian16 . 2017-09-08
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All there is at 1am is a toilet. That's awkwardly upstairs. There is an escalator and a lift, but... you what?! Having to walk past a load of shops that are closed and arcade machines that are always empty. And it stinks. I'm anosmic, but even I felt there was a sense of a pungent odour. Didn't see any staff, and I did notice that the one cafe area that was open had tables with dirty crockery on. It wasn't the most appealing of sights.
jameshJ3552EO . 2017-08-24
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It may look space age but this service station is from a different age. It is aesthetically poor, in desperate need of renovation and the toilet area (men) was smelly with several out of order signs. The service area is depressing and not a place In want to spend time in BUT we did buy from Greggs. The ham and egg salad sandwiches was tasty and the latte and tea (regular in both cases) were piping hot. Big plusses for Greggs here and the snack was good value.
Nigel D . 2017-08-21
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This place was nothing but an insult to the senses. We walked out of the main Burger King space as there wasn't a single clean table or square foot of floor without food waste littering it. Thank goodness for M&S.; My husband bought a burger across the bridge at the Burger King counter and we sat in one of the communal booths, although most of that seating area were also not very clean at all. Prices were ridiculously high everywhere. As we were leaving I called into the ladies. The smell of urine wafted out of the toilets before I reached them and the floor was awash with it in the cubicles. I actually left the services feeling unclean.
johnandlizb . 2017-08-08
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913 Opinions
We decided to call for early tea after, with it been half term for a treat. We have been before and was good... My 2 daughters especially were looking forward to it as it was a curry Wednesday. Was busy as lots of tables were reserved. Kids decided to have a korma as well did i,and husband get a mixed grill. Went to bar over heard person in front complaining to friend they dont have anything. Our turn no Korma available. So I chose, tikka kids had burger, husbands was available. They said they had run out drinks glasses. No big problem that though. Got knifes ect brought had to wipe knives as wasn't totally clean. Then food brought to table, tikka was brought in a soup bowl, have had before so was strange, My tikka was just tepid. Husbands gammon was well over cooked. I know they might have busy. But I won't be rushing back.
112 Opinions
Very disappointed with my visit to the Cleveleys store. First of all the new self serve machines. Awkward and somewhat difficult to use, making changes to order was impossible. Didn't show the correct menu so unable to order what was wanted. Second of all the food. As mentioned above not all food was shown on the self serve so wasn't able to order what was wanted. What we did order had BLACK COLOURED HUMAN HAIR on it. After looking through to the back, not a single person was wearing any sort of hair protection be it hair net or beard net. Thirdly staff. Not enough members of staff around. Noone was keeping the seating area clean and tidy. The 2 members of staff behind the till area were too busy chatting away and looked put out when asked a question. Finally reward scheme. I have always been able to use my reward app at this location but since going self serve you no longer accept it. Why have an app you can't use? All in all an extremely disappointing visit to KFC. Get rid of self serve or atleast give the option to order at a till. Implement proper hygiene standards and make sure they are always used. Make sure staff are customer focused and not just chatting away. Sort out your rewards app or just get rid of it. I have previously been a 'mystery shopper' and believe me this would not have come close to passing anything. Im not looking for a voucher or a bog standard apology from a template, I want actual action and things doing. As it stands I'm not thinking of going back to Cleveleys KFC for the foreseeable and will be informing others of my experience aswell.