Fortes Ice Cream Parlour in Conwy

The ice cream was awesome and very tasty! 😊 The only let down was that the staff could have been friendlier and more welcoming (it's my first time visiting Llandudno!).

Outstanding best desert I've had in ages

I love this place but its not for a main meal just ice cream to take away or if you want to stay awhile try their large variety of crepes or waffles. They are delicious and it has a spacious toilet at the back. Lovely and clean s great place for a treat. They also have a range of beverages and its very clean.

Treated myself to a scoop of cherry ice cream - delicious! And the people working there were super friendly :)

Been here before and was not happy with the food or service. Terrible customer service. Not respectful to customers with special needs and super rude and don’t provide an actual customer care. Anyone who wants to go here or is considering I recommend you don’t!

Absolutely brilliant and of all the cafes in Llandudno and we have been in many this one is by far the very best. Excellent coffee

Amazing fresh waffles, no the cheapest, but very tasty and lots of choice of tasty toppings. Dog friendly

flavours too sweet and average at best

Good ice cream with slightly more different flavors, which was appreciated!

Lovely ice parlour lots of deserts to choose from staff very friendly

Called in with my friend on Monday went to use the toilet it was dirty and I went to use the toilet brush to clean it before I went I have never seen a toilet brush so disgusting in all my life them toilet should be checked and for how much they cost they should be changed one a month

Had cappuccino than gelato ice cream which was awesome

I recommend. Very tasty ice cream and cakes. The place also offers various types of sandwiches, just like in Wales. The place itself is beautiful. It's worth visiting this place.

Had a lovely break from the wind today plus an awesome hot chocolate topped with cream, marshmallows, caramel sauce and a chocolate flake. Absolutely delicious. We didnt try the food but we saw waffles come out they looked amazing and the milkshakes too. Lovely staff and quick service

The best ice cream in the world and quite possibly the universe. Creamy delicious, purely out of this world and so many flavours, that one doesn’t know which one to opt for, so I personally am on a mission to try them all.

Crepes, Waffles, Ice Cream, Coffee. The Hot Cherry crepe with ice cream was special.

Coffee is the best! Lovely ice cream. Nice sitting in the window watching the world go by.

Staff always unfriendly and never look happy. Out of all the cafes I frequent in Rhos this is by far the worst. My friend had a bacon sandwich and Americano, nearly £10. To say the bacon was meagre is an understatement. Cakes are like Tesco shop bought and costs you neatly £4 for an Éclair 😲 coffee is always hot though, the one good thing I like about this place. I only go if meeting my uncle but never eat due to ridiculous prices and I really don't like looking at miserable staff!

My favourite place for a cappuccino..always great music too!

I enjoy going to Fortes occasionally for a treat as their sundaes are superb, especially the salted caramel! We went today for a sundae and coffee and was shocked that the sundae portion was approx a third less in size and the price had increased from around £7.75 to £8.75! The cream was significantly less and the toffee popcorn as well. The shop was staffed by very young people so perhaps they don't know the normal portions? Or the management are definitely practising in Shrinkflation! I attach photos so you can see the difference! At almost £9 for a sundae that has shrunk so much I won't be returning!

Best ice-cream in North Wales!!

Waffles or crepes, ice cream or coffee what ever you fancy for you can pop in and order and just enjoy your food or drink. Tried both waffles and crepes, just awesome. Price seems ok. Staffs are nice, food served quick, atmosphere was lovely. Toilet facilities available. Highly recommended.

Lovely spot on the corner of a busy junction, panoramic view through huge windows. Great selection of ice creams, shakes, crêpes, waffles.... Quick friendly service.

This branch of Fortes is quite small and is primarily a coffee shop/ice cream parlour, unlike the more established restaurant which is in a more prominent location in the town centre. We recently visited for the first time after finding the cafe in the nearby M&S to be too busy on a Saturday morning. Surprisingly when we arrived at Fortes it was almost empty, although it had filled up by the time we left. I had a Caramel Macchiato, which is a drink I'd never tried before. I normally stick to "proper" coffees but on this occasion I was in the mood to try something different and I was more than happy with the drink I was served. I found it a bit odd though that an 8oz drink was priced at £3.30 whereas a 12oz drink was £3.40. Who would say to "no" to getting 50% extra for just an additional 10p? All in all service was fine, we weren't kept waiting and the prices were ok, if a little bizarre.

I've been lucky enough to drink Milkshakes all over the world, but the milkshakes here are without doubt the best I've ever had. We will not visit (or pass through) Llandudno without stopping in here. The crêpes are also to die for (and freshly produced in front of you). Only knocked a star off because the staff aren't the friendliest to be honest, almost borderline miserable.

I'm visiting in Wales from the US and we stopped for a milkshake after a long hike. I'm so glad we found Forte's Ice Cream Parlour. I've had a lot of chocolate milkshakes in my life, but that was the best one ever! The flavor was perfect. Others in my party were equally pleased with their peanut butter and banana, blueberry and clotted cream, bueno, and vanilla. The two staff members were both so friendly and gracious. Top notch service. As we left, we talked about going out of our way before we leave the area to enjoy another milkshake at Forte's. It's worth a stop!

Nice drinks (although pricey - nearly £5 for a hot chocolate that came with only one marshmallow). Waffle came cold. Average customer service. Indoor and outdoor seats. I would recommend for a quick drink between the shops

Coffee was amazing. No charge for oat milk. Best sorbet we've ever eaten. Lovely sorbet. Vegan friendly.

Lovely place ,very nice pleasant staff. Dessert may appear to be more expensive than nearby but the quality and generous portions more than make up for it.

At the higher price end but worth it. The quality of the ice cream was far superior to many of its competitors. We live in Parkgate on the Wirral and home to a certain 'famous' ice cream parlour. Fortes was better! My husband had a knickerbocker glory sundae which in all honesty, was enough for two to share. We will return on our next visit to Llandudno, which hopefully won't be too long ;-)

Delicious ice cream , environment very clean . Staff friendly and helpful. Lots of flavours of ice cream and other desserts.

Lovely hot chocolate after a gorgeous day in Llandudno. Small ,but really nice place to stop. Hot chocolate took a while to make,but it was nice.

Stayed on the same street as this joyful place Delicious Great staff Value for money Great portions Fabulous choice of flavours We will be back 😍

Amazing Ice Cream desserts. No trip to Llandudno is complete without a trip to Fortes Ice Cream Parlour.

We had ice cream sundae’s and they were excellent. My big tip would be to eat indoors if you can find a seat because even when it is hot (indoor has Aircon), you get to watch those outside in a constant battle with the seagulls, often with the gulls winning !. Anyway there is a good range of ice creams and sundae’s and reasonably priced for this kind of thing.

While walking around Llandudno we decided to find somewhere to stop for coffee however, we walked by this place and saw waitress bring out 2 knickerbocker glories for a couple sitting outside. Instantly we decided to get one of these each. They had a range of flavours and I couldn’t decide between Ferraro Rocher or a traditional one. We both ordered traditional knickerbocker glories at £ 7.95 each which I thought was a little steep but oh boy - it was to die for ! We sat outside in the sunshine and ate them with many people going past and commenting on how good they looked . We gave our dog 🐶 some and even he loved it ! They were worth the money and with really friendly staff it was a winner all round. Will definitely go back before we go home !

Waffles and ice cream, beautifully presented with plenty of choices for toppings. Lots of flavours of ice cream to choose from. A little pricey but worth it if you fancy a treat.

My 7 year old wants to give this ice cream parlour "a thousand stars", but we agreed on 5 once I explained that was the maximum! The ice cream is delicious, the coffee is good, and the service is great. Despite it being a busy school holiday afternoon, the young team of staff were efficient, pleasant, smiling and helpful. My little lad changed his mind so many times that by the time I came to order I remembered what he wanted but my mind went blank on what I'd chosen. The guy at the counter didn't show an ounce of the frustration he must have felt at the woman who's been looking at the cabinet in the queue and then had to examine all 30 or so flavours again. 🙈 Would highly recommend this place. If there's a queue, it's definitely worth the wait. Can't wait to visit again.

A cosy place to enjoy a coffee and cake whilst people watching through the large picture windows. Toasted teacake, scone and coffees were all good.

Brought the grandchildren in here for ice cream whilst staying in Llandudno for a few days. They both got just ice cream and my husband and I got an ice cream waffle to share. The desserts were lovely. The only problem is the girl behind the till did not seem happy to have customers. She took a minute to come and greet us after we approached the till even though she saw us walk in and she was quite impolite whilst serving us.

What can we say - really friendly staff, great range of flavours, good size portions, the place to go! Just a few steps off the seafront but what a place to go. Cannot recommend more highly - only away for a long weekend but went there 3 days running!

Went in here for coffee and Toastie but they didn't serve Toasties!! Need to be let into the toilet by staff which is rather embarassing, the stairs to the toilets were absolutely filthy and the smell terrible. The toilet itself was disgusting really filthy. I didn't use the toilet and went back down stairs and refused to eat there, as i got my coat the girl behind the counter just smirked at us, we left disgusted

The people were very helpful and friendly and i loved the choices especially as my Mum got to enjoy Pistachio!

Went for a meal round about five thirty we both had burgers and fries. Absolutely wonderful service great as, well have to visit again on our next visit.

I don't normally like to write a bad review but after today's visit I feel I must. Apologies for long rant. Popped in today for a drink/ice cream. Ordered an ice cream, a pot of tea and a scone. As I turned to the table...

Ice cream is delicious, but the queue takes ages to get served. One person getting the ice cream and the same person taking payment on the till, this means it takes ages to get served. Ice creams are amazing but just takes too long to...

We came here today to enjoy a nice coffee and some Crepes. We weren’t disappointed the Portions were huge and the Crepes with Ice Cream delicious. The coffee was good too. We will definitely return

Came here in May 2022 for the Llandudno Victorian Extravaganza with my friend. Hands down this was the best ice cream I have ever had from a ice cream shop. Really lovely and when I visit Llandudno again I would love to try out the...

Lovely ice cream, ok service, average price. However I had to deduct 2 stars because the girls serving were taking money, messing in the till, picking up a cone to do icecream, then taking money etc all with the same pair of gloves on. It's...

Absolutely awful!! I do not recommend going to Fortes if you have an allergy of any sort as the staff are clearly either unaware, uneducated or uninterested in the issues and severity of the consequences that can occur from cross contamination. The staff lied multiple...

Best ice cream I have had in awhile. Staff were friendly and polite. Highly recommended 😁. Wish I could find some place that sells it in England 😆

We stopped here for an ice cream as it was a lovely sunny day. Lots of choice, but decided on vanilla and can say it was one of the nicest ice creams we have ever had.

We stopped off here as the reviews were so good but we were both left disappointed not only by what we were served, but the rudeness of the young waitress. I asked for the hot fudge brownie waffle and as I’m not a fan of...

Just delicious ice cream. We all had the blueberry and clotted cream flavour. A really good scoop of rich tasty ice cream. Friendly service will return

a single scoop of their hazelnut ice cream in a cone was the best ice cream i've ever had

Went in for ice cream as treats for our children. The girl strolled to the tills, no smile no greeting, just ‘what do you want’? Shocking! Even my 10 year old know that’s rude. Delicious ice cream but need to train staff about customer service....

Staff very rude and unprofessional. Crepes used to be really nice but not anymore. Thick doughy and tasteless. Coffee cold. Really disappointed, staff member was dirty, dirty uniform, long false nails, totally unhygienic, I don't usually give reviews but this place was bad.

Large choices of ice creams, crepes and waffles are ok. But no cold drinks, no lemonade and the staffs was not very customer oriented. Even rude. I did feel uncomfortable. Shame.

Lovely coffee, delicious ice cream and friendly service. We tried mango, black cherry, white chocolate and raspberry and honeycomb flavours. All pleased with our choices :)

We had driven a long way through the end of storm Eunice and we wanted a bite to eat and a warming drink. Fortes provided what we wanted, but it wasn't the greatest experience. Service was professional, not friendly. The menu was fine and I...

We had a lovely time at the café staff were excellent

Stumbled on this shop because my son wanted ice cream and we fancied something sweet. Nice interior, good selection of ice cream flavours. We only ordered cones and a tub but I wish I had taken time to study the menu on the screen because...

A really nice cup of cappuccino probably the nicest in llandudno along with lemon and sugar crape

Called in for a tea and coffee. Very clean. Prices very fair and excellent quality. One of the workers was kind enough to run after me when I left my phone on the table.

What a little gem this place is The best banana milkshake I have ever had. Definitely a return visit is in order x

Very nice ice cream, very creamy and thick. The selection of flavours was good, with some more unusual and interesting flavours available.

Not quite as good as the one in Rhos

Good staff and great ice-cream.

Great choice of ice cream but think they could introduce more items on the menu. Excellent situation with original floors and windows too.

Delicious and you have multi choices. My kids enjoyed it a lot. It needs more attention for cleaning around the shop. Always welcoming staff and nice attitude

Lots of walking meant we needed a break....and ice cream beckoned. Delicious flavours on top of our waffles!

Lovely clean place, just a pity the staff are no where to be seen. I managed to get served, but then the staff disappeared into the back. Several customers came and went as there was no one to serve them

Great range of sorbets and ice creams. Beautifully served. Good coffee, friendly staff.

Gorgeous food and drink. I ordered the hot cherry pancake and it was amazing

Enjoyed a strawberry milkshake here. They do ice cream for vegans too.

It was very good! Lots of different flavours to choose from. I had mint choc chip and it was very nice. Friendly staff and very good

Excellent as always. Time to ditch the plastic cutlery!! Both spoons broke while trying to eat dessert. Why not use the much sturdier wooden cutlery. Environmentally friendly too! The cherry pancakes are fabulous. Thank you

Delicious home made ice creams. Not too difficult to expand your waistline but so worth it! Friendly efficient staff and excellent coffee

Stayed in Llandudno for the weekend and popped in for tea , it was around 7:30pm and the shop had been open all day but the staff were still so polite and friendly and greeted us like they knew us already. We ordered a pizza...

Fantastic love all on offer,excellent service,.

Coffee was extremely good. Toasted teacake was lovely. Drinking from a paper cup and eating out of a cardboard box with wooden untensils not at all nice. Don't understand why that was necessary when sitting inside. Won't be returning there.

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Food great service even better should be 6 stars

Didn't try the ice cream, coffee was ok

Good service, great choice and value.

Love their chocolate ice cream...

We had ice-cream with waffles, there were a whole load of flavours to choose from and the portion was huge. It was very nice especially on an unexpectedly hot day in September. Yet another great find in Llandudno, it's the town that keeps on giving.

Quality ice cream parlour with a vast selection of flavours and a good selection of different cone's also ice cream milkshakes a pleasant experience 😁

Helpful and attentive service and wide range of flavours

We had been recommended Fortes as having the best ice cream in town and visited earlier today. The ice cream was good but the overall experience was not. Very surprised for a business with such a great history. When we arrived the inside seating was...

After eating at the restaurant yesterday we had to try the ice cream on a hot afternoon I had a lovely clotted cream and blueberry and the missus had a very tasty mango sorbet, very refreshing and reasonably priced.

If you were that fat kid who loves ice cream and doesn't care what the doctor said?!?! This is the place for that 🙌 🍦🍨🍧

Great ice cream. Nice, clean cafe. Quick service. We went a few times during our visit to llandudno. Highly recommended.

Visited twice on our trip to Llandudno. Both times fantastic service and cracking food. Menu clear for all to see and loads of flavours of ice creams. Fantastic place and will be recommending it to everyone

Fantastic as always... Choc orange ice cream is the flavour for me.. 👍🍦

Well done to All The staff yesterday! we’re now into August Bank Holiday build up, the cafe queues where lengthy. Thankfully those waiting were patient, friendly and good humoured, but oh my goodness! How hard was that team working 🙌. THEY DID NOT PAUSE FOR...

Great selection of ice creams and sweet treats. Staff were nice and food came out at a good time. If you're looking to get your sweet tooth on, this is the best place to come to. Great prices, these two waffles treats came to £13 which is a bargain! 10/10

Brilliant ice cream parlour staff were friendly and helpful. The ice cream was nice and good value for money. Would definitely recommend this place.

Forget Ben and Jerrys, Forget Kellys, Forget your childhood Mr Whippys, Fortes Ice Cream is unparalleled, I could eat Fortes ice cream till my arteries blocked. Fortes Ice Cream is the best ice cream you or I will ever taste in this life!

The amount of ice cream flavours is amazing!! There’s a flavour for each family member. We got 4 sundaes which were a good size and tasted pretty good too. Especially the fruit in the peach&raspberry melba sundae ( i would recommend .) only “complaint” would...