Based on 104 opinions finded in 1 websites
Based on 104 opinions finded in 1 websites
Nº 321 in 519 in South Somerset
Nº 3 of 3 French in South Somerset
Opinions
The Fleur has been shut for a long time and has been run pretty badly for various reasons. In the last month or so things have changed drastically for the better. Jean-Pierre is a great chef and the beer is being looked after
John F . 2024-05-13
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So hoped this pub could get a new lease of life: but no. Visited shortly after it reopened….to be faced with rampaging, unsupervised kids. Thought we’d try again for a meal on Saturday night: arrived to 4 extremely drunk women screaming, singing and shouting how every pub in the area had barred them… can see why. However, they continued to serve them. We asked for a glass of wine, to be told they had none: no white, red or rose. A large booked group arrived, but no preparation had been made for them. The drunken group continued unchallenged for the hour we were there. The large group waited ages for their food, which they said varied from OK to inedible. Obviously we didn’t eat, and will not return until the next manager arrives and sorts out the unpleasant customers.
Friertuck . 2024-04-17
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Wanted to support another re opening and had heard good early things, pre booked carvery for for 8. No table available when we arrived and no white wine or coffee left! eventually a table found 30 mins after booking time. Told no potatoes or cauliflower cheese left ! Only two of the four meats available moist enough to eat. Given a plate of chips to make up for pots ! The four of us who did not eat the meat available where given alternative meals, pizza and fried chicken to top this Fawlty Tower performance no puddings left. We will try again it is early days but would advice not taking walk ins if you then can’t facilitate your bookings and ensure you’ve got the essentials available ie wine, potatoes and coffee
Explore542436 . 2024-04-14
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The Fleur has been opened up with new management and chef. Peaceful atmosphere, friendly, obliging staff and incredibly talented new chef! He seems particularly good at creating vegetarian and vegan disthes but my husband had the beef fillet and said it was the best he had tasted (and he's had a lot of steaks!)
Heather . 2024-04-07
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When I eventually managed to book for 3 nights in September I had to cancel due to contacting Covid . I informed Fleur De Lis due to contacting Covid and was/am quite ill with it. Unfortunately due to the company policy the £210 was taken from my credit card and could not get a refund. This policy does not bode well for goodwill customer service.
Angela H . 2023-09-12
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Under new management. Cracking start. Went for Sunday lunch. Lamb, beef, turkey, roast potatoes, veg. all cooked beautifully. Great pint too. Highly recommended. Keep up the great work. It's what this village needs.
Karen W . 2023-09-10
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Had an amazing roast dinner, all homemade, lovely friendly staff. Well worth the visit. Lovely beer garden, loads of parking space and dog friendly which is always a plus. Not too far to Ham Hill with beautiful walks
sharon r . 2023-09-10
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This pub has had very bad past but I think the new people running it will turn it around and that’s no mean feat to say the lest Stoke really does need a decent pub for all sorts of reasons and I really wish them well
Joesoapreviews . 2023-09-05
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Without a doubt, the worst hotel I have ever stayed in, and I e stayed in some bad ones. The whole building was filthy and unkept, the stairs up to the rooms was grubby and not seen or heard a vacuum in years. The room was old and tired with curtains struggling to stay hung on the rail. There was a kettle and some random sugars and teas on the bedside table, but no cups. But the worst of it was the bathroom. Skid marks in the loo, as well as I flushed wee. The door to the shower was missing and was replaced by an I’ll fitting curtain, which was only held on my 3 hooks, the rest had given up hope of staying attacked. No glasses for water and a filthy shelf which my toiletries were not going anywhere near. Had we not been going to a wedding, we’d have turned around immediately. Instead we had to get extra drunk just to cope with the room, wake up early, and leave as soon as possible. Don’t be fooled by the charming exterior, this place isn’t fit for farm animals, let alone paying guests.
AnotherAverageDan . 2023-08-06
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Stopping in the hotel was easy to check in and staff was very helpful for any further needs, the late night food was great and enjoyed it with a great atmosphere
Luke F . 2023-07-24
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Best place to go to locally. We tried other pubs for food and they either didn’t want to serve tourists or didn’t have any vegetarian food. We walked in here and the service was excellent, they couldn’t have been more accommodating. The food and drinks were amazingly reasonable too.
KentishCobnutty . 2023-07-03
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Looked very inviting from the outside but sadly extremely neglected. Not seen a place that dirty, ever. The garden at the back could have been mistaken for a scrap yard.
T3600CRbrigittef . 2023-06-08
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This place should be condemned for overnight stays…. Absolutely FILTHY, from the stairs (black with dirt) to the pubic hair and black muck in the shower,dirty spoon left in the bathroom , we booked for 2 nights but left after 1 night , the absolute stuff of nightmares
Mary B . 2023-06-04
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We’d heard it had new owners so wanted to support them. Sadly it’s worse. Scowls from the drinkers as you walk in, and nothing to make you want to stay The only change are signs in the loos warning about drug taking. Says it all. The police apparently are regular visitors due to late night trouble. It could be a great pub. Why doesn’t the brewery sell it off to someone who cares and wants the village to have a decent pub?
Friertuck . 2023-03-26
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I wouldn’t be so cross if their website wasn’t so misleading but where it says * fires in winter* , what they mean is one small wood burner that wasn’t lit, so the place was freezing. The menu was nothing like the one advertised and was in fact, so poor that we got a taxi to go and eat elsewhere and believe me, we are not fussy people. Sadly we were too tired to drive home so had to endure a filthy bedroom, scruffy, draughty and towels so rough they would take skin off you. No bedside table on one side and a single chair that had the paint peeling off. Honestly, if you can’t be bothered to this extent, why do it at all?
terrim337 . 2023-03-02
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Its like a proper pub in the old days ! You may have workmen drinking at the bar after a hard day at work ! So you may have kids there but they were happy so whats up with that ! The food is very tasty and good vege choice ! All staff friendly ! Good prices ! Support your local ! Its not my local but willing to support landlords who are trying to keep a spectrum of people happy ! Well done landlord we will continue to come for dinner !
Caroline T . 2022-12-10
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We recently moved to the area, and as we like to support local businesses decided to visit. We went at 6pm on Friday and almost went straight back out as we were greeted with two screaming kids who spent the next hour running round and generally ruining the atmosphere. I’m not a fan of kids in pubs, but well behaved ones are OK, but these were not. One blew his nose on a napkin and put it back on the pile. Taking over a new pub is hard, but they need to consider how many customers they’ll lose by running a crèche. At 7pm when the kids left the pub improved immeasurably.
Friertuck . 2022-10-23
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I've never refused to stay in a b&b until I looked in room 3 in the Fleur de Lis . This place is grim . Stained carpets , mattress a joke , filthy . Not worth £7 let alone £70 .
JoshHyson . 2022-10-04
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Lovely fellows running the pub. The food is great and the beer is fine. It's a hard job to keep a place like the Fleur going. So far so good. I hope Del and Ant stay for a while longer
mrbV5376EJ . 2022-09-25
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Went on a Weds for the Mexican menu. Very tasty, reasonably priced and staff were all lovely. Pub is an old hamstone building with a nice bar area and plenty of space outside too.
Chris S . 2022-07-08
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Five of us ate here on Saturday night. For a first course I ordered white bait. I was presented with seven scraps of fish with their heads cot off. This worked out at a pound per piece. I raised this with the server and got...
MartockLennie . 2022-05-09
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nice atmosphere food good but stingy on the smount 7 whitbait for 6 quid i was expecting a bowl full but what i had was nice main was ok probably wont go back for food again but a nice pub
F5851PCrichardh . 2022-05-08
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So, I’ve lived in the village for about 6 years now. I’ve seen many a change in ownership at the Fleur but I have to say genuinely there’s been no one as good as Sam and Leon. They’ve totally owned it and made it a...
jongG5914EC . 2022-04-17
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Our second consecutive Sunday visit in two weeks for their ''SUNDAY CAVERY'', food was really good -- two meats to choose from, and a great selection of veg, all cooked to perfection, gravy was lovely, also a good selection of condiments. All the staff were...
mollymick2015 . 2022-04-17
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This lovely pub/inn has apparently just had new management. Sam and Leon are the new team and they clearly are passionate about building this little inns reputation. We ate here on two evenings and both times the food was outstanding. Sam is a great chef...
Martin J . 2022-04-08
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We traveled a long distance to attend a family wedding and we’re not disappointed on our arrival. The owners were charming and attentive to our every need . So much so that we decided to stay another night and enjoy the hospitality and friendliness of...
Dreamer05899155880 . 2022-04-05
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Excellent new hosts with a great range of food at a reasonable price. Food theme nights are great value and the quiz on a Tuesday night is excellent fun. Just what the village needed to enhance the community spirit. Keep up the good work Leon...
T466WIdougg . 2022-03-25
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Our second visit in two weeks. Food is great, love the new guys. They have bought a new lease of life to the pub.
K8006DWvanessap . 2022-03-22
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What can i say new staff only been there for 3 weeks and o boy have they made a change to the place . went in on the 1st Sunday for a pint and it was packed so i booked table for the following Sunday...
Y4048EVchristopherc . 2022-03-20
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New owners have brought new life into our local. Well done guys. Since taking over a few weeks ago we have called in twice for meals and drinks. The food has been excellent quality and a great atmosphere. You now have to book a table...
geoffh378 . 2022-03-19
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Drug dealing staff not ideal for children.heroin addict serving food cannabis dealing female redhead behind bar
N840omg . 2022-03-16
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Visited the Fleur this evening with family and were pleased to see something we have hoped for in Stoke sub Hamdon for some time - a quality eating venue with a safe family environment and friendly, obliging hosts. We were particularly impressed with the extensive...
HJPEM . 2022-03-14
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ive had breakfast there lunch there and dinner every time it was great the people who live in this village should use it more and FORGET what it was like it really has changed a fantastic local can't recommend it enough
Joesoapreviews . 2022-02-09
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Yes good service very very dog friendly food is good pub grub and reasonably priced service friendly and on the ball seemed clean and tidy in bar areas and large outside area weather permitting plenty dog treats too. Toilets clean and well maintained
718suzyc . 2021-10-01
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Live music too loud and bass-y, amazed that nearby residents haven't complained. Bar girl abrupt and downright rude to my Dad and myself, and any of our requests completely ignored. Attended as a family for the 'Fleur Fest' in May 2018, and will completely avoid...
Eve M . 2018-05-27
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Came in for drinks with the family. We ordered onion rings and chips. It took 4 of us less than a minute the eat them we counted 10 chips and 6 onion rings £2.60 per plate. We won't be back.
Lisa H . 2018-03-02
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267 Opinions
Had a skittles match here, lovely pub with a great selection of beers & ciders. Excellent service and the food was superb. Looking forward to visiting again.