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4.5

Based on 46 opinions finded in 1 websites

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Nº 233 in 1366 in Kensington and Chelsea

Nº 6 of 44 American in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..cheesecreamtrufflesteak
Score
OpinionsNoteTripAdvisor464.5

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Why not 5 stars? Food was perfect, waiters efficient, premises beautiful. But the music was too loud, I couldn't even hear what the waiter was saying. Conversation was impossible. Guys, if I want to eat I go to a restaurant, if I want loud music I go to a concert.

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stefanotorino . 2024-09-17

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We walked in to Kensington Flat Iron for a table for 5. Unfortunately, we couldn't be served as we had not booked. We were greeted by the vivacious Matt with the lovely smile. We were asked to leave our contact details and advised we could have a 30 minute wait. That didn't matter because we were called 15 mins later and we went. We were given the popcorn that was fried in dripping and we kept Matt busy as we just kept asking for the popcorn before the real deal arrived. I ordered Wagyu steak, hats off to the chef's because the steak just dissolved with one bite and it was cooked to perfection as usual. . We had a lovely waitress whom I connected with as we discussed our penchant for neck fans....you know who you are. Didn't get your name but you was lovely. The pineapple, lime, kaffir and white rum cocktail was GORGE. The dripping chips oh my word, I scoffed them up from my family's plate, I simply had no shame. I had the garlic crispy mash and it had like little crispy batters on top of it and I devoured that. Most of us ordered the truffle triple cheese burger....OH WOW, as always never a let down. To top everything off Matta and Kat served us that phenomenal ice-cream in a waffle cone and some of us had it in the cup. What kind of magical elixir is in that ice-cream, it was delicious, amazing and just so tasty, you just don't want it to end? The cons are :- not enough sauce to go with the steak, I was so tempted to lick the miniscule sauce pot but I thought to myself "not today" and I swear that delicious and mouth-watering truffle mac n cheese is getting tinier by the months! (not pleased). There's hardly anything in there but the pig in me just scoffed it all up. The quality of the infamous truffle mac & cheese no longer exists!! Why? It used to have the cheese stretching from the dish to your mouth, but not this time and the thick consistency has defo gone on hollibobs-it needs to make a comeback. Please Kensington Flat Iron, we're not smurfs so we don't want your tiny truffle mac n cheese and sauce for the steaks....come on, please size up on your portions as it's not fair and it's not free. Moaning over - I would definitely go back to Kensington for Matt and Kat. Matt was so personable, comedic and just an amazing person, he needs to be paid more than what he's getting (which I don't know) but his customer service is of stellar standards. Kat although you're a newbie, well done hun, you did your thing, thank you for being such a friendly, patient and caring sweetheart. Matt and Kat we're coming back and I pray you'll both be there.

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Pioneer06 . 2024-09-09

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This was our first - but not last visit. The food was first class - we opted for the flat iron steak which was cooked to perfection and melted in the mouth. We had side dishes of garlic mash ( OMG !) beef dripping chips and aubergine bake . We also had cocktails which were delicious. We also saw the truffle burgers which others were eating and they looked delicious so we will try them next time. Upon leaving we were presented with an Icecream which was a nice touch to end the meal - 10/10 food and 10/10 for the service we received from Billy who was friendly and attentive which made the evening even more special! Highly Highly recommended. We would definitely recommend to book !

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swaddy1 . 2024-09-08

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Made a point of returning on this year's trip to London (was at Marylebone previously), and thankfully everything was spot on again! Bavette and wagyu sirloin were highlights, sides were even better than I remember from last time. Such a great concept and executed so well. Will be back again.

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komuso . 2024-09-02

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Booked prior to leaving Newcastle via website, requested a booth. I received 2 text message reminders prior to the visit. Arrived at allocated time, a warm greeting by front of house, promptly shown to a Booth... and offered complimentary popcorn while we viewed the menu. Ordered 3 flat iron Steaks (rare) and all the sides (to share), plus 2 House Fizzes and a glass of merlot. All steaks cooked to perfection, and the sides were outstanding, the drinks equally so. The service was attentive, professional, but not obtrusive. On leaving, we were each given a tiny cleaver to exchange for an ice cream. (Again, complimentary) The service, the food and price point all outstanding. Would I recommend-Yes Would I return-Yes

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Peter S . 2024-08-28

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We have never been to a flat iron restaurant before so didn’t really know what to expect. We received a warm welcome on arrival and shown to our table by the host who seated us complimentary water and popcorn. We chose 2 flat iron steaks with chips, green salad, creamed spinach and sauces. I love my steak rare and that’s how it came, it was tender and full of flavour. We had a bottle of white wine which was also really nice. When leaving you receive a mini ice cream which was delicious. We will definitely go to another flat iron restaurant again.

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Louise W . 2024-07-08

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Ottimo locale in south Kensington, esteticamente carino, personale davvero gentilissimo, hanno riservato il tavolo anche se eravamo molto il ritardo a causa del volo. La carne è davvero saporita, succosa e di ottima qualità. Buonissima anche la crema di spinaci tra i contorni. Ti accolgono con una tazza di pop corn quando arrivi e con un cono gelato quando vai via. Consigliato

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Flavia . 2024-07-08

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This is a great restaurant with delicious, high quality dishes and drinks and top notch staff! The ambience is lovely. Warmly recommended!

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Riley R . 2024-06-30

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Amazing service, the waiter Tony made our experience very knowledgeable of the menu and had Great recommendations made us feel at home he is as friendly and welcoming I would recommend coming here to anyone !! The food was incredible some of the best steak and mash I have ever had !!!

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rianne Lauren . 2024-06-15

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We had a great experience at Flat Iron. The staff was very nice and helpful. We enjoyed the steak special. It was a neat place to enjoy lunch.

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markever . 2024-06-10

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We stumbled across this little gem whilst looking for somewhere to eat in Kensington. Only flatiron steak and a few specials on the menu, loved it, I had fries with my steak. Steaks are served simply on a wooden board with a cute little cleaver and fork and it was delicious! The ambience of the restaurant is relaxed and cosy, staff are attentive and friendly and to top it off an ice cream cone to eat on the way home! Fabulous, please open a branch in north Cardiff! 😁

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nikguenever60 . 2024-04-06

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I have been many times to flat iron with no problems, it was good. This time round sirloin was off the menu, replaced with poor quality beef I car little for. I ate to be polite, but the beef was poor and no I don't want a £50 wagu steak , a tradition sirloin cut was all I wanted and which any steak house on the country should be able to provide. The worst of it is I am happy to pay. I won't be back until things revert back to quality.

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Patrick M . 2024-03-05

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Five star service ⭐️⭐️⭐️⭐️⭐️ Just came back from our visit on 23/02. We are new to the concept of Flat Iron as we are not from or around London and honestly after this visit we wish we were near enough to visit again. Me and my partner were sat around not sure what to do as we had a cancelled football game, after a quick google we found Flat Iron as a chain and every London branch was fully booked on the booking system for the rest of the day. We thought we would try our chances and go to the Kensington branch to see if they could offer a table for us. Walking in we were offered a table immediately despite no reservation. We asked a few newbie questions in regard to sides and how the menu works and the lady who took our order was really helpful she also brought over some complimentary popcorn. Within 10 minutes our food arrived and it was delicious. I had a flat iron steak, my partner a burger and we ordered chips and mac and cheese on the side. All parts of the meal were perfect. We did have a quick drink spillage and the staff member replaced and cleared the drink immediately. By the end of our meal my partner had fallen in love with the small cleaver knives used. As we were paying up I asked the staff if I could buy one secret as a surprise for my partner and they helped me purchase and hide away as a gift for him. We also were pleasantly surprised when we got again a complimentary ice cream as we left. It was really lovely too, we would have bought more! Overall I interacted with 4 staff and their service was faultless. Thank you for a great meal.

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CharlotteWilko15 . 2024-02-23

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We visited during our half term break and had a great experience. Our server was friendly and welcoming to our two children. The food was delicious and we all enjoyed it. Would definitely recommend as a family friendly restaurant.

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mrsfelly . 2024-02-23

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From the moment we walked in, it was like coming home! The way we were greeted was like she already knew us! Then Lois took our order & she was so knowledgeable and sweet. The Luana took over, amazing! She looked after us like we were her mom. And then Abdul, he delivered our food! He was so kind & sweet & he was repping an Iverson jersey!! Loved it! We are here for 7 more days, we WILL be back. The food is incredible, from the steak to the fantastic mashed potatoes. THEN we received a little ice cream as we were leaving! I am NOT an ice cream fan but I WILL get it again! You will not be disappointed coming here for an incredible steak….. & the chefs???? Know how to cook an actual medium rare! Magnificent

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684cathyu . 2024-02-08

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This restaurant has a minimal menu, but what they have, they do well. Was looking for a steak restaurant & they cooked the steak perfectly. Ordered the flat iron steak with bone marrow mash, creamed spinach & wild mushroom sauce - it was delicious. There is no desert menu, but if you hand in your steak cleaver (tiny token) you get an ice cream on your way out Definitely recommend. Friendly staff & reasonable prices

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U8982CDkarenm . 2024-01-30

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Second visit to flat iron, quick and seemless service, good value for steak, recommend the truffle macaroni, delicious 😋. Ice cream is a bonus and very tasty.

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901caitlinh . 2024-01-20

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I was on my way to a Pub further up the street when I spotted this restaurant on a side street. I went over, read the menu and decided that I’d like to give it a try. It was the Best decision that I made all day. I was taken to a table and presented with an enameled cup filled with fresh popcorn. I laughed to myself as I nibbled on the popcorn and perused the menu. The prices were reasonable and I love a good flat iron steak. I ordered a flat iron, chips with beef drippings, and a side salad. I enjoyed a Flat Iron Malbec as I waited. It wasn’t long before my meal arrived. I hate to gush about a meal because I don’t want to set you up for disappointment, but everything was delicious. I told a friend the chips may have been the best I ever had. The steak melted in your mouth and even the salad with its homemade dressing was wonderful. It was refreshing that even in a casual restaurant they paid attention to the details. The staff was young and energetic. I can’t wait to go back with friends. Try it yourself, you be glad that you did.

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477jefferyl . 2024-01-20

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This was a first visit to the new Kensington location, but a fourth visit to Flat Iron overall. As always, the place was packed. We focused on the specials and ordered 2x bavettes, a large (450g) Wagyu sirloin, a burger, along with the creamed spinach and mac & cheese as sides. This was a huge amount of food for just 2 people, but it was of the high quality we’ve come to expect from Flat Iron and nothing went to waste! The bavette in particular was excellent, as was the creamed spinach. We had our kids with us who tried out the burger and the steak from the kids menu. Service was friendly and quite speedy. Note there is a 1.5 hour turnaround time on tables. The bill for our dinner came to £190, of which £40 was spent on drinks. Although it was pricier than previous visits, we definitely got carried away with the ordering this time! On the whole, Flat Iron continues to be a reliable choice for those seeking quality steak at reasonable prices…

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londoner2304 . 2024-01-15

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Excellent. Highly recommended. Called in for family meal. From being greeted at the door, settled at table, served, to paying bill we were treated extremely well. Meal was delicious I had the burger. Wife and daughter had the steak. Fries were beautiful also. They don’t have desserts but you are offered a free ‘Mr Whippy’ style ice cream on leaving. Which was also delicious. We leave for home tomorrow but will definitely be revisiting on our next trip to London. Staff were a credit to the restaurant and great ambassadors for the place.

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xsherpax . 2024-01-14

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My first time trying a Flat Iron & it won't be my last. Yes the menu is quite limited but you can see it online before you try it. For central London the pricing is beyond reasonable for the quality of food & great service

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E4464LOpaulj . 2023-11-13

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Went here on our first night in London and found it to be excellent- very reasonably priced and the food was excellent. I went for the flat iron steak and my partner went for the sirloin steak. Both were nice but the flat iron steak was definitely nicer! As a side other truffle macaroni cheese would be hard to beat.

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Sssaaaaq . 2023-11-13

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Last Saturday I enjoyed a girl dinner with takeout from Flat Iron Steakhouse - Kensington while my husband was out at a bachelor party. I had their béarnaise steak with dripping potatoes and creamed spinach, paired with a nice Blaufränkisch Ried Point wine from the local wine shop. This spur-of-the-moment meal was inspired by some intriguing texts from a girlfriend catching me up on the latest buzz surrounding an ex-friend of mine who works in the arts industry. Reasons for our parting are something I will always keep secret. Apparently this person, who shall remain nameless, had recently dined at Flat Iron and made some waves, sparking lively online chatter. Always up for some playful gossip, I dove into the commentary as I ate my steak dinner. While the gossip provided some fun entertainment, the meal itself was solidly average. The steak was cooked fine and the sides were okay, but nothing stood out. It satisfied my craving without exceeding expectations. The gossip will quickly fade, but the meal did what it needed to do for a casual night in. Flat Iron is dependable for straightforward steakhouse fare to satisfy a comfort food craving. The gossip provided a humorous backdrop for the evening, but the meal itself will fade into the blur of average girl dinners.

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LaAugusteGusteau . 2023-10-17

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Went to flat iron for dinner this evening and it was such an amazing experience. I have been to many other flat irons but this was my first time at the Kensington branch. From the minute I walked through the door it was such a lovely and happy atmosphere. The man who seated me was so kind and welcoming and the service from my waiter JJ was fantastic. The food was amazing as per usual and all round the staff made my evening so lovely and enjoyable. Thank you everyone <3

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izzy_yates . 2023-10-14

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The steak and garlic mashed potatoes are so yummy! We ate at the Shoreditch Flat Iron in May with our kids and knew we needed to come back our next trip. We were not disappointed. Just as good as we remembered!

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LadyofNawlins . 2023-10-05

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Rare and delicious! Staff were super attentive and a huge shout out to Shad who made me feel welcome, safe and comfortable as a solo diner. Wait time for drunks and food was minimal and I did not feel rushed. All of this was helped by the food being really good, so great I ate much more than I'd usually eat. The icecream is a cool touch, and could manage even after being full. Will be back

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toxcox . 2023-10-02

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Absolutely delicious steak! Great cocktails and sides, the ice cream at the end is a lovely bonus - would highly recommend, you won't be disappointed. Special shout out to Tony who was fab, very attentive and took the time to explain the menu.

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Cer2912 . 2023-09-28

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My friends and I love Flat Iron and have visited most of the branches but I think this is our favourite one now. Great service from our waiter and lovely food and drinks. What’s not to like?

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102Carrie . 2023-09-11

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I have seen flat iron’s popping up all over London, I don’t know why I left it so long, it was great, i would go so far as faultless, starting from the host who was so welcoming, on a busy Saturday night and there was...

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Michelllechampers . 2023-09-04

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I visited the Kensington branch with my family, we had great service from a friendly Romanian guy who spelled out our options. My flat iron steak was great and the sirloins two of is had were superb. The decor is shoreditch/tribeca and noise level conducive...

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Heather R . 2023-08-08

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We just had the BEST experience!!!!! Our waitress Tal was a DREAM! She was super attentive and explained our options thoroughly- she knew every part of the menu and when asked about an item on the menu, she gave an incredible suggestion and it all...

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Rabia C . 2023-06-20

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Brilliant place, simple menu, no starters or desserts to distract, best steak house I've been in for awhile quick service and steak perfect with beautiful chips, want to know if they'll be opening up in Leeds??

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Tylerglo . 2023-05-27

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We visited here prior to a vist to the royal albert hall for a show - convenient location only a 10 minute stroll away. Service was very friendly from our waitress, I didn't catch her name but she was super friendly throughout. Prices really reasonable...

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wanderingstyles . 2023-05-25

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Birthday dinner for our daughter (who loves steaks!). Very reasonable prices and all three steaks were delicious! Nice variety of sides available. Free dessert for the birthday girl was nice, though the rest of us had to eat our (free) ice creams outside!

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PinkNosedPenguin . 2023-05-15

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THE BEST!!!! This is the first time here. When I first saw the menu pricing online, I wasn’t expecting much. HOWEVER!! The steak is fantastic and even the sides and drinks are perfectly matched. You must order the signature Flat Iron steak and the Bavette....

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alina_lyl . 2023-05-05

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I was a big fan of Flat Iron on Golborne Road and was delighted that this restaurant had opened, however, this branch was a huge disappointment. Soggy chips, overdressed salad, mashed potato swimming in oil. Where is the big fridge with all the meat on...

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jillbD9582NJ . 2023-05-03

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My partner and I visited your restaurant on April 27th as a birthday treat for myself. We had heard some good reviews by word of mouth and seen photos on social media but it was even more amazing than we expected. The food was incredible...

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Chloexxxxxxxxxxxxxxx . 2023-04-29

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