Flames in North East Lincolnshire

Sleeping over at a place for a night, had £20 to buy food and thats all we had, ordered online for it to be delivered 10mins away, accepted the order so our money went through, waited 15-20 minutes later to call us telling us to cancel, but we couldnt cancel due to them accepting our order, so they had to cancel it, now having to wait 3-5 days for our money to come back into our account so now unable to actually buy anything, 10 minutes away is nothing, every place manages it, dont recommend, if wanting late night food highly recommend Delanos, great service and dont accept orders if they cant actually deliver it

Very disappointing pizzas tasteless and garlic sauce very watery. Although garlic bread was lovely. Don’t think I will be ordering from flames again

Always fresh, hot and delicious

Brilliant pizza tastes brilliant loads of flavour chips where spot on will deffinatly order from here again

Every time I’ve ordered from Flames it’s always been early. Always arrived hot and fresh. The pizzas are amazing! Best I’ve had since I’ve moved into the area. Best place for pizza takeaway!

Clearly new ownership since the last reviews. Ignore them, this place is unreal. Everything tastes so fresh by far the best pizza and garlic sauce I have ever had.

always amazing food, and piping hot by the really lovely drivers this place always gets my vote

We have had it 2 days in a row and it's absolutely 💯 beaut it might of been took over I don't know bit food is absolutely lovely now 😊

Pizzas are always ace but sometimes you should wait longer for the dough to rise rather than get it out quick..... ✌️

Ordered Adana kebab. Had 1 here 5 years ago & lovely. This time 2 big pieces of tough Kofta chucked into a dried up sauce absolute rubbish 2 mouthfuls & straight in wheely bin. I should of checked reviews 1st!!

Number on website doesn't work. Ignored the not to not knock on the door after I requested to ring my number as everyone is asleep and still refused to do so after looking at the ticket. Fix the number and maybe start reading the tickets. Its not fair that everyone in Mt house had to wake up because the driver can't read.

the food was stone cold and it was horrible I would like my money back I would like a refund

Over hour late kids went to bed starving! Not even a good gesture to apologise food wasn’t hot

No food! Nothing. Very unhappy experience

I ordered from here 4 nights ago Donna meat and chips and a pizza Good quality donna nice chips smothered in cheese And the square pizza was delicious Enjoyed it all very much so iv ordered again tonight hope it wasn't beginners luck Always used to be good a few years back Give it a go and let us all know 😁

it's a shame because we normally have good food from here, but this time, the kids meal was obviously warmed up in the microwave and the wraps were soggy, and the coke was out of date !

This is one of the places I have not been to before. So had to try it out and give my follows the run down of Flames. To start with the place and clean and looked ok. The service was good too, as only waited the shop a short time. Food tho was a different story. I had the Donna kabab as always have same to compare. It's was very greasy, that much grease it had soaked through the packaging. The kabab meat seemed it had been sat in grease too long and wasn't nice 😕. Therefore only rating a two star. For me it's not a place that I shall eat again. There is two more restaurants next door so I shall be giving them a try soon.

please make sure they ask my name before giving my food

The large special kabab was just chicken and when said no salad instead was grilled veg which I didn’t order or want. Chips were not even seasoned so didn’t bother eating. The chips for the wrap were a joke. 45 minutes wait for food which went in the bin.

Got no garlic sorce when I paired for it

Took over an hour and a half to come when it came pizza was greasier than a tramps hair and the garlic sauce tasted like cheese and onion crisps mixed with cat food and they got my order wrong taking the mick. Don’t order from this restaurant unless you want to end it all

Everything was really nice as usual! Deffo my favourite takeout in grimsby!

Said it was being delivered for 40 + minutes

always amazing service and such friendly drivers

finally found my address when they call my phone didn't ring

Best chips so crispy & tasty food. I like the Chicken grilled.

Absolutely the worst takeaway in my life, calzone was covered in cremated cheese. not even half filled so eating dough for the most part, 'meat feast' consisted of many pieces of gristle. Chips cold and hard

drivery top bloke and top food as usual =)

i usually rave about this place to my friends but will never again. this place is absolutely vile, both food and manager. i ordered my usual meal and requested a garlic bread which is complimentary anyways, but it never arrived with my order. my main issue is the huge piece of skin buried in my chocolate cake, i was taken aback and called the place to speak to the manager. he was rude and obnoxious; accusing me of lying and placing it there for a refund. not scratting about for £2.50 i can’t lie. he shouted at us and hung up the phone and refused to answer the phone again. i do not recommend this to anybody- the food is vile and don’t fancy ingesting some mans dna. ABSOLUTELY DISGUSTING!!!

THIS PLACE IS DISGUSTING !! I have found i piece of HUMAN SKIN in my chocolate fudge cake !! AND a HUMAN HAIR in my pizza. absolutely vile i would never ever order from this place. As well as this i rang up and complained and the manager did not even care he continued to tell me i am lying and would not give a refund even though i complained so many times. This place is vile and would never ever order from this place after that vile of a discovery.

won't order from u again food was poor was over an hour late

I never received my food on 17th March keep phoning no answe

please can someone answer the phone also can you deliver now

Food was cold felt like a day old

wasn't really hot sorry usually is

Arrived really quickly and was great quality

driver was lovely and so was the food =)

the free garlic bread cheese pizza was nice the chicken kebab was rubbery like it was frozen chicken breast they used didn't taste fresh for the price I would like fresh chicken not frozen

food was great, everything was there apart from the bottle of Pepsi we ordered

Said to ring as a shared house food been outside for 40 mins didnt ring me nothing divs

Always order from here it’s usually very busy but last nights order was early. Meal deal 2 I order all the time and it’s really nice. Pizzas are very tasty , wedges cooked perfectly and salad is always fresh. This is the only place i will order from.

My order did not show up and I didn't receive any of my items

Driver didn’t listen to any of the instructions left and the Donna meat is grisly through each bit

food was great and the delivery driver was super cool

Brilliant food quick service, unsure as to why theres so many negative reviews about them on here.

Never even received my order even after 2 hours of waiting and multiple calls to the restaurant, will not be ordering again

Food was piping hot and fresh always good food

Food was delicious and plentiful

Ordered 3 x meals at 7pm, spent around 15 minutes on the phone going through the order about 5 times, told that the meal will be around 70 minute's maximum. After 90 minutes had past and another 20 minutes tried to get through, no-one answering the phone. After 2 hours I finally get through to be told my food wont be with me for at least another hour. Bloke on phone asked if I wanted to cancel the order which I did as it was after 10pm. NEVER USING AGAIN, AVOID AT ALL COSTS.

No food was delivered at all!! We was looking forward to this too. I would like a refund please?!

Ordered food for delivery @7:10pm I rang @8:30 as no food had arrived and was told food had left shop and was on way I rang again at 9pm as still no food and asked for refund which was refused as food was cooking and worker not allowed to refund because owner not working its now 9:30 and still no food This is totally wrong yes I realise places get busy but over 2 hrs for a delivery to still not arrive is wrong I am waiting for owner to contact me with a full refund

Ask for jalepeno pizza got a mushroom and onion 🧅

The food was early , kebab was cold and burnt and had zero sauce

Dont understand why the ratings are low on this place. Everytime I order from here the food is spot on. The garlic bread with cheese is amazing and very garlicy and the cheesey chips are crispy with a generous amount of cheese.

Driver didn’t knock and was rude when I collected my food never ordering from here again awful service and rude delivery driver waste of time

Food was lovely, delivered when it said it would be. Will definitely use again.

Such good food, tasty and fresh, will definitely be ordering from here again, and brucey.....came earlier than expected 👍

Ordered from here a few times now. The food has been spot on each time. Garlic bread with cheese is very garlicy just how i like it. Chips are nice and crispy. Chicken kebab was nice. Only thing I dont like is the garlic sauce tastes like mint sauce rather then garlic. Overall rating 8.5/10

We haven't even got our food, ordered at 9pm, tried to ring but no answer

Best pizza in town, always hot, fresh & usually deliver earlier than expected

Great delivery and hot on arrival

I usually order from here all the time but after tonight will never order from them again. I used the just eat app to order as I always do. After 10 mins a got a very rude man on the phone preceeding to tell me that my order was ready and I had cancelled my order. I checked my app and it said was still awaiting delivery. I told him this and he was very rude telling me it had cancelled my end not theirs and he was not sending the food. He told me the money had not come out my bank. I put the phone down on him in the end as I couldn't understand him and he clearly couldn't understand me. I checked my bank and the money had indeed come out my bank. So I called the restaraunt and again got a very rude man. I told him the money had come out my bank and he basically told me it would be refunded maybe tomorrow he doesn't know. Absolutely shocking customer service.

The delivery driver was very nice and they have really good food and the staff are very nice

Delivery was on time on process recieving food there was whole.in bottom of each box food was cold and i found a chicken bone in a pizza woke up next morning with really bad belly and belly pains n poos

Excellent value for money and delicious

Since last night after eating my food ive done nothing but throw up, and need the bathroom. I'm early stages in pregnancy an this is last thing I needed I think my pizza wasn't cooked properly as I say since I ate some of it I've been poorly all night an still this morning

Garlic bread was burnt and tasteless. Dinner meat was dry and very small portion. Barely any garlic or chilli on it too. Chips were ok.

Tasty, good value and delivered hot.

Food was cold when we finally got the right order, never had an issue before but tonight we ended up with the wrong order, which was delivered on time but had to wait for our food to be redelivered.

Ordered tea got a garlic pizza no cheese for my daughter……never arrived so she had to have two portions of chips…….rang 8 times no answer. So was not impressed at all!!!! Will not use again!!!!!! Scammers……definitely would not recommend!!!

Food was cold and did not taste good at all 🤢🤢

Pizza just tasted like sut out of a chimney. greasy as anything

Does state that over £13 you get a free garlic bread, as my order was over £13 I left a message in the notes for a free garlic bread but did not receive this.

Food was half an hour early chips were freezing and one meal missing and no free garlic bread 😡 after calling more than five times I gave up

Great food from here we love it

After trying to explain to the driver several times he was at the wrong address and calling the restaurant to getting absolutely no where it was over half an hour late 4 phone calls in and having to stand outside. Driver had no experience in the area what so ever so by the time we got the food it was stone cold

Food arrived hot however for £11 the special lamb kebab has gone down hill massively!! A couple of poxy bits of lamb and the rest just being overly fried peppers and onion! As I said for £11 it’s not even worth it was so much better before they whacked the price up from £8

Always reliable and efficient even added a free bottle of Pepsi and quality food as always 👍👍👍👍

awsome deilvery driver and tasty food =)

Can't fault flames at all very good pizza!

I ordered two portions of scampi - one of them was fine but the other one was inedible as it had clearly been cooked before and reheated. It was like trying to eat bullets. I haven't tried the jacket potatoes or the garlic mushrooms yet

The most amazing garlic bread ever.... food always hot and fresh

It was not left at my address was taken back to shop. I want a refund

Value for money, always on time

Platter base doughy otherwise spot on

Food was freezing cold on arrival and not even edible 😡😡

Thank you to all of you at flames, food tasty comes very fast and no dramas. Food Arrived early, all staff are lovely. Thank you for doing the best pizza.

4 hours wait never showed up , disgusting

Food was stone cold and no chips with it despite it being included on menu

Food hasn't turned up!! Shocking service!! Rip of!

After waiting 2 hours phoned up and the person who answered told me “10 minutes I’m busy” and hung up…. Didn’t ask for address or apologised. Very rude

Brilliant pizza place amazing pizzas

Shame, the food and service is usually good but 2 hours delivery with no updates or messages why and then the delivery driver goes to the wrong address. Shame.

Amazing food and a very perlite delivery driver would recommend to anyone

Ordered through just eat and cancelled my order because I made a mistake and never got refunded, phoned up and the foreigner on the phone was very rude, deserves a ducking slap!!

£5 for 2 piece chicken and chips with drink and one side! I chose donner meat and chips as my side and didn’t receive it!! Phoned up and the person on the other end didn’t give two frogs! Said it was not included even though it’s on the menu!!

Food was great but it wasn't what we ordered. Was rude on the phone then hung up on me.

Food was absolutely disgusting Chips were cold, they’d forgotten the garlic bread and the kebab was absolutely swimming in grease. Took video proof, phoned for a refund and no answer!

Says my order was delivered, was waiting for it and no one turned up at my door! So you basically scammed me, I request a full refund for my money!!!

I've had some really bad take aways lately, but NOT this one! The pizzas were smoking hot when they got to me, the toppings were as if there were 2 pizzas on each base! Never have I had anything like it...above and beyond to say the least.