Based on 3.535 opinions finded in 5 websites
Based on 3.535 opinions finded in 5 websites
Opinions
Party of 3 was there for pre theatre meal. I ordered the burger and chips and asked to have only onions on it. The server said there was no onions and the chef didn't like change. I asked would he ask him first before I got another option. He came back and said he said he will give you raw onions and THAT'S IT. How rude was this, there was other diners getting onion rings so shouldn't have been a problem. On way out giving a tip we said to the server maybe give it to the chef and he can buy a bag of onions.!! There is no need to be so RUDE. Very disappointed.
Robert Mcauley . 2024-11-23
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Absolutely amazing me and my boyfriend went for his birthday and everything was perfect from the chicken wings delicious (however they were tinier than expected) we also had steak and few cocktails which were so yummy 10/10 also the staff were amazing helping us with suggestion’s and had positive attitudes that just made everything much better
Hannah Louise . 2024-11-08
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Great service, nice food and loved the gin.
Dave Lemon . 2024-11-08
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Very enjoyable experience . Food was lovely apart from one dessert which was poor . As soon as I let them know it was taken off the bill 😀 Everyone was friendly and welcoming .
Helen Magee . 2024-10-27
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Good food at decent prices. Sadly let down a bit by the service. We were asked about 7 times in 10 mins if we were ready to order. We just wanted to chat and enjoy our cocktails for a bit first. Other than that a great buzz and good food.
Clare Oneill . 2024-10-21
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Really good, the decor is outstanding and the open kitchen is a nice touch. The portions where good I had the chicken wings to start and a ribeye as a main, we where served very quickly and all the food came promptly.
Chris Redpath . 2024-10-18
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Brilliant spot and a brilliant feed
lfcbelfast . 2024-10-16
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Very nice place, efficient service and food was excellent
James Hanratty . 2024-10-11
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Great food and lovely staff. Quite noisy, but it was a Friday night!
Jacqueline Ohagan . 2024-10-10
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Had an evening meal here with friends during a three day visit. The food is well cooked but the menu is a bit limited and we thought expensive for what you get. I ordered a Wagyu beef burger and chips and the presentation was, quite frankly, uninspiring. The burger was ok but we felt it needed something more than just a bun and a bit of lettuce to justify the price. It is quite a big room but the large windows out onto the street make it feel like a goldfish bowl. Not exactly a bad experience but not one we wanted to repeat.
Neal Hartley . 2024-10-09
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We visited on a Friday evening before heading to a show at the Opera house. Would recommend making a reservation as it gets busy! Pre theatre menu is great value for money - unfortunately I've no pictures of our pan fried chicken as we tucked straight in. It was delicious, would definitely order again. Sticky toffee pudding was lovely too, served with honeycomb ice cream which was perfect. Cocktails were fantastic and really well presented. Really comfy atmosphere and fantastic service.
Karen Scott . 2024-10-06
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Disappointing first time at Flame. The restaurant is beautiful with lovely decor and we had high hopes once seated. The menu has lots of variety and we went for the Pre-Theatre menu. Party of 3 - 2 had soup for starters, lukewarm and very bland. 1 had chicken wings which were nice, nothing special. For mains 2 had chicken, which might as well have been a child's portion. 2 tiny bits of chicken on either side of mash and a spring onion which couldn't be cut as it was so hard. The burger was nice, chips horrible, again small portion size. I would imagine anyone with a good appetite would have needed a takeaway on the way home. Sticky toffee puddings were the best of the 3 courses. However, overall disappointing and wouldn't be rushing back any time soon!
Colleen . 2024-10-05
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I ate here on a Saturday while visiting for the weekend. It was recommended by locals we know. The atmosphere is good and staff are good at their jobs. The food was lovely. I had the vegan chilli (I’m not vegan) and this was really good. Was disappointed with the flatbread starter, it just wasn’t what I was expecting. The dessert was also disappointing and I didn’t think was worth the price but maybe I chose the wrong one. Overall I would eat here again but would probably choose differently.
Michelle Simpson . 2024-09-30
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Nice food and good service even if it feels slightly generic.
Trudi Kent . 2024-09-27
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Fabulous place and amazing service and quality! Would highly recommend this lovely restaurant!
Heather Morrison Campalani . 2024-09-23
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I was there for an old school reunion and found the food was excellent, with generous proportions and a great gastropub atmosphere. My recommendation to anyone visiting Belfast.
Simon McIlwaine . 2024-09-23
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Fish and chips was the best. My husband's steak was also wonderful. Fully recommend!
CHANTAL PELLETIER . 2024-09-16
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I was very disappointed with everything, I needed to wait over 30 minutes to be served. the food was bad and tested like it was reheated. the server was so hard to reach and was rude when we asked for something.
Colin Faherty . 2024-09-13
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We were over an hour early for our table but they took us straight away. Every member of staff was attentive without being 'in your face'. The cocktails were gorgeous and the food was outstanding. We didn't have to wait long at all. Great vibe but not so noisy that we couldn't hear each other talk. Can't wait to come back!
Karen Thomas . 2024-09-05
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We had a lovely visit to Flame for a girls day out. On arrival we were greeted by Sarah-Jane who was the best hostess, welcoming and engaging! We were very well looked after and the food was beautiful. We will be back for sure!
Sarah D . 2024-08-26
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I gave have a four star rating, but a five-star rating for food, service, and atmosphere because of the value for money. For five people, we incurred a set 10% service charge for the entire bill. Whether we liked it or not, it was added. This included drinks, so you pay a premium for corkage the more expensive your drink is never mind the cost of the meals. Three of the meals were steaks, the most expensive menu item, but with probably the least effort from the chef, streaks would be pre butchered ready for a couple of minutes on the grill, a sprinkle of salt and serve. Like I say, the food and service were good, but I felt I was stung with the bill. You can't have it both ways. Either lower the menu rates and add for service or let the customer decide on the gratuity.
D McG . 2024-08-15
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Absolutely 💯. Couldn't fault our visit in any way. Most certainly recommend 👌 & will be back very soon. M
Michael Carey . 2024-08-06
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My sister and I could not fault our 1st "Flame" experience, the service was prompt, checked on regularly and no long waits between courses. My cocktail recommendation from our server was spot-on, pity we hadn't more time for a 2nd "Peach Please!!" I can be a picky eater, but I cleared my plate and cooked exactly as I asked. Definitely will be a return customer and will be highly recommending Flame to all.
Paula Stride . 2024-08-04
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I recently visited the flame and the menu was quite limited. I asked the waiter for a glass of bordeaux,which they didn't have so he suggested a class of pinot noir instead. I agreed. When he returned he palmed a glass of merlot unto me, when i got the boll they charged me for a pinot noir which was 1.50 dearer. I ordered The beer battered fish and chips of the menu it turned out to be awful. I would not go here again. To be avoided.
Martin Connelly . 2024-07-21
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A very great restaurant. Ate very well. The dessert was also amazing 👍 It's best to reserve in advance. We were super satisfied.
Ma BaRi . 2024-07-17
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Cracker cocktails. Delicious burger. Everyone else very pleased with their food too
Fi . 2024-06-30
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We had dinner in flame last night to celebrate a graduation! Food was fair with very small portions.. not a vegetable to be seen on any plate .. v expensive for mediocre food !! Would not recommend it !! Staff lovely !
ann o sullivan . 2024-06-29
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My group of friends and I went for dinner on Monday the 24th. The place is nice inside, the toilets seem clean but the service was quite slow at first. It took them more than 20 minutes to take our orders and the place was not very full, not to mention the time it took to bring out the main dishes. The Gazpacho, which is one of the starters, was SUPER SALTY and spicy, my friend and I couldn't finish it and for the second I ordered the Parpadelle pasta dish and I have to say that it was more meat sauce than pasta and again Super salty that I only ate the little pasta that came with it. Good things: The cocktails were very well presented and very good. I ordered a latte as my last drink and I have to say that it was very well made, quite creamy. The manager of the place and a red-haired waitress were friendly.
A . 2024-06-26
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Decent food and atmosphere, city centre location
Chris Bedford . 2024-06-22
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Service excellent from staff, food it's OK
Sapiah Green . 2024-06-22
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Good food, a bit over priced I think, for a £10 starter of wings I would expect more than 4 peices and secondly the pop corn starter which is actually just coated pop corn was not worth the money at all. Would I return probably not.
Manish Harish . 2024-06-17
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Came with a couple of friends for lunch and unfortunately left disappointed. Three of us ordered the crispy tofu off the £10 lunch menu. We mistakenly thought we would get a decent portion as it wasn’t on the small bites section and none of the waiters suggested that we should order more. It came with 5 bits of tofu and a small portion of rice, with the accompanied sauce tasting like it was out of a packet. Although it tasted ok, the dish should have been under starters. Not impressed and starving 😄 decided not to waste any more money and headed round the corner for a slice or pizza instead. Restaurant has a lovely decor and ambience, but probably won’t be back
Claire McAuley . 2024-06-16
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Delicious food and wonderful service, well worth a visit if you are in the area and want a quality dinner in relaxed surroundings and with attentive wait staff.
Matt Merritt . 2024-06-11
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Very pleasant and well decorated space, very good and well presented food, efficient and friendly service.
Paulo Valente . 2024-06-06
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Nice food, nice place overall. Good atmosphere and drinks great. Well priced food served in good time.
Jonathan G . 2024-06-04
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Portions were small, food was good, but not enough of it, and very over priced for all you got.
Alex Rose . 2024-06-02
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Overall really good experience, highly recommended.
Eszter Kiss . 2024-06-01
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A really lovely night out with the girls. Our hostess was on point and made us feel very welcome, she was most attentive. Our food was well presented and delicious. The cocktails were even better than the food. Great vibes for a pre show dinner, great start to our evening in town. A tad pricey but worth every penny.
Rachel Lanfranchi . 2024-05-31
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Came here having been turned off from a booking in a different restaurant. Relatively quiet on a Saturday afternoon. Shared snacks of pork scratchings and fried halloumi to start. Not much taste from either. Then had Chicken and Chorizo Rigatoni which was stunning. Very tasty and creamy. Followed up with a Peanut Butter Cheesecake with a Chocolate Brownie Base, which was lovely. Drinks are fairly priced and service was friendly. I enjoyed it for what it was - very uncomplicated food and drink.
C 82 . 2024-05-25
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Great food and service in a really nice restaurant. Thankyou!
Bill McCrea . 2024-05-23
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We went in for a quick lunch without a reservation. The staff was very helpful and the food was exceptional. Loved the fillet and the cocktails.
faye pastra . 2024-05-20
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Delicious food and fantastic service. We were on a tight timeline for dinner, because of an appointment, and the staff were so accommodating. Our food was served super quick, with no compromise on quality, and we finished on time. I would highly recommend this restaurant.
Patricia Fox . 2024-05-16
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Comfortable seating and surroundings. Staff were grand. Food wise was there for lunch. I chose wrong thing- Sesame Tofu -as much as it was tasty the portion size was really small- child size 4 tiny bitesize pieces. Was starving when I got home. The burgers looked good.
ArtisticF . 2024-05-11
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Tasty food in nice surroundings
julie martin . 2024-05-07
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If you love steak then this is the place for you.
Mark Drennan . 2024-05-02
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Lovely atmosphere,great food and in Belfast terms pretty reasonable price wise
Billy Graham . 2024-04-30
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Fantastic atmosphere,drinks 2 for 1,great music,lovely attentive hard working friendly staff and easy to find, fabulous nights entertainment 😀
player T . 2024-04-26
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A lovely restaurant with great staff. Food was beautiful especially the fillet steak. Highly recommended.
Margaret Morrow . 2024-04-23
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Got recommended Flame by word out mouth by a friend but won’t be back. Myself and my partner came to the restaurant last Saturday with high expectations not only was it my partners birthday but also was recommended to us. Drinks were fine offered drinks continuously but starters came I got prawns chilli and nduja sausage however there was no nduja sausage in it so it set off alarm bells , my partners burrata and heirloom tomatoe salad came with no salad which is mind boggling. Now we get onto the bad bits, we waited over 45 minutes for our Tomato and white bean stew and a fillet steak which I understand takes some times to cook correctly but not 45 minutes, my partner felt the stew was heated up in the microwave as when she went to eat it it was absolutely scalding hot and the oil had moved to the top of the dish, the steak was cooked fairly ok but to wait that long for a meal with only one steak it’s really unacceptable, oh and it cost me nearly £100 pounds. I don’t ever complaint about restaurants but when you have people come in and order their food at least a half hour after you’ve sit down and they get there starters mains and desert before you even receive you main is very disheartening. Best of luck to this restaurant in the future but I won’t be back
Ryan N . 2024-04-15
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First time in Flame. Setting is lovely but music was too loud. Waitress couldn’t hear us or us her. We couldn’t chat without shouting across table. I had the lamb dish was was really good. Also veg side dishes were lovely especially the crispy cabbage. However the steaks were described as ok but nothing special. Prawn starter was also great and chocolate nemesis was very tasty with a really nice consistency. Sticky toffee pudding sauce was lovely but the actual pudding too dry and plain. Overall would probably not rush back again.
Angela McKenzie . 2024-04-14
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Fantastic restaurant with amazing food
Laura Dunne . 2024-04-13
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Really disappointed Limited menu, salty chicken wings very dry achari spiced chicken without the small bowl raita would have been tasteles! Sorry expected more!
Peter Morgan . 2024-04-13
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Enjoyed the food but especially the friendly serving staff
Patrick Curtis . 2024-04-11
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Food and white stuff for amazing - definitely come back
John Pinkerton . 2024-04-06
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During a visit to celebrate an anniversary we were looking forward to a great meal and service, well our hopes were extinguished rather quickly. From the time we walked in the door seated and brought water for the table, not to bad maybe only a few minutes, then it all went down hill, another 15 minutes pass until we are asked it we would like to order a drink, yeah the water wasn’t really cutting it thanks. Once we placed an other for our drinks we waited for them to arrive. Not too long about another 10 minutes considering there was only one bar tender on. So we get left with our drinks, being in the service industry myself I would have expected to be asked if we were ready to order. No! Instead the drinks were set down and another 5 minutes pass before yet another server approached us for our order. As we were ordering advised the cote de beouf was just sold out, I feel like if we were seen to in a timely manner this may not have been the case but I digress, we place and order. The starters came out and they were very nice, no mid way check to make sure everything was ok with the food. When it comes to the mains again the food was ok, never had garlic butter served with a steak that was still cold and solidified but I move. My fiancée couldn’t finish her burger so left it have cut on the plate with knife and fork closed on the plate. It sat like this for 30 minutes! Not once did we have a server check in with us to ask if the food was ok, as I am sitting in flame right this second I have had enough time to write this full review without so much as a would you like another drink? Really not impressed with the service considering the prices of the place, was expecting a much higher standard!
Sherpa653563 . 2024-04-02
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First visit to the new Flame after several enjoyable dinners in the old one around the corner in Howard Street. First impressions were favourable, lovely place, spacious, well lit, good atmosphere with the open kitchen feature retained. But then it started to unravel a bit. We had been informed by fone (credit for that) that due to staff shortages in the kitchen, only a limited starter menu would be available. Fine. These things happen. But limited really did mean limited... a choice of bread, chicken wings or soup. Still, we got on with it and all three offerings were tasty, especially the generous helping of breads. We endured a bit of a wait for the mains, again understandable and forgiveable, in the short staff circumstances, and the food, when it did arrive, was excellent. Sympathy evaporated, however, when the floor staff began rushing us out, furnishing the bill while we were still on our Calyspo coffees. Then they started flicking the lights on and off! It was only after 10pm but they were clearly in a hurry to get rid of us. It meant drinking up, paying up and bringing forward our taxing from the booked time. We had friends down from the north coast, especially to try Flame, an outing we had been looking forward to, a rekindling of our fond relationship with the old Flame, but, sadly, we were not shown much warmth on this occasion. Our taxi driver on the way home asked if we would go back.. the generous concensus was mmmmmmmmmm? A pity as the place had promised so much more.
Jim G . 2024-03-31
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Had a fantastic lunch , nibbles, drinks and cocktails with friends. The food was excellent and the decor was amazing. The staff were very very helpful and we will definetly be back in next few weeks for an evening meal. Very handy to Bus and Train station and seconds from the City Hall. would highly recommend for a lunch or evening meal and keenly priced.
EVELYN S . 2024-03-30
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Flame in Belfast, UK, impresses with its Citrus Marinated Grilled dish. The tangy zest infuses each bite with delightful freshness. The ambiance is cozy, perfect for a memorable dining experience. Attentive service adds to the charm. A must-visit for food enthusiasts!
Rokya Begum . 2024-03-14
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Very disappointed. Booked online, received a confirmation email, only to turn up to an empty restaurant. Just not good enough.
David McBriar . 2024-03-11
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Myself and my partner had the Cote de boeuf and the kids had Ribeye and Fillet, all delicious, we had triple cooked chips and Parmesan and truffle fries, Cauliflower cheese dish and Ceaser salads with our steaks and pepper corn sauce, superb all round.
REDKN1GHT 19 . 2024-03-10
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Lovely food and atmosphere, my starter never arrived but the steak made up for it! There were some large parties in so some staff seemed distracted
Departure13357382340 . 2024-03-05
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Beautiful meal in Flame tonight - really great food steaks were so tender & cocktails are lovely... will defo be back soon! Service great too & lovely place, decor etc - very warming atmopshere!
Google User . 2024-02-26
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Great buzz in the restaurant. Very pleasant staff who were great with a table of 6 ladies...slowly making up their minds. Excellent food.
Deborah Fraser . 2024-02-18
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Food was a little disappointing I got the pork chop on the menu and it was really over cooked. Half a cabbage that was on the plate wasn’t that nice either and there was too much of it. My sweet potato fries also weren’t all fully cooked. For the price of the main course I was so disappointed. My husband had a steak and it was fine, but not amazing. Cocktails were fabulous though and the staff very nice.
Monika Duddy . 2024-02-04
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Everybody is trying hard, but the wine list fell off the back of a truck. I used to drive trucks and I used to import wines. I also used to work in a kitchen which is why it is so sad to see kitchen working hard and crap plonk served as wine.
Neil S . 2024-02-02
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Food great service was ok as they would not swap the chips for mash on the battered cod as my uncle could not eat chips as of soft diet
Carl Rooney . 2024-02-02
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Had fabulous pre theatre meal last night. Food delicious and restaurant was beautiful, relaxed and spacious. Waiting staff were superb. Special thanks to Martin, waiter who took our order. So pleasant and cheerful and helpful. Will definitely return.
Rosaleen Gormley . 2024-01-31
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Family night out . Good food and service 👌 😋
Edward Stevenson . 2024-01-20
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Beautiful place, really smart decor. Food was faultless, service was perfect. We were a large party and this can be tricky, food arrived quickly and drinks flowed well all night. Would highly recommend.
Snoopy1777 . 2024-01-11
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Lovely restaurant, superb friendly staff and just incredibly food. Expensive but worth it for a treat.
Earl_1978 . 2024-01-10
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Nice place. Very pleasant dining experience.
widerthanone . 2024-01-09
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Lovely warm welcome, great experience Staff are amazing, food was delicious And cocktails 10 outta 10. Looking forward to visiting again.
Aine V . 2024-01-08
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We had great service from all the staff and Sarahjane. Lovely food, great decor and good value with a nice warm atmosphere
617christinec . 2024-01-07
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Really excellent experience when we ate out here as a family in late December. The staff were friendly, courteous and knowledgeable. The fillet steaks were great quality and cooked perfectly (one rare, one medium) and sides / sauces beautiful. The other meals were absolutely beautiful aswell, and complimented with a premium wine. We would definitely call here again when in the area. Very laid back and enjoyable meal
jg093 . 2024-01-06
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Stopped in for lunch, Ryan went above and beyond. Really enjoyed the sandwich and vegan pasta. Would come back again due to the fantastic service.
146desireek . 2024-01-06
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Fantastic steak, great dinner overall and delicious wine and cocktails. Thanks to Amy for the amazing service. Will definitely be back.
Guide63225129071 . 2024-01-06
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Nothing special or spectacular. Service was decent - staff were friendly and attentive enough. Food was average but have had better. Chicken wings were small. Breads could do with tapenade or balsamic for dipping in rather than butter (which was in the little packs; wasn’t even presented nicely). Steak was fatty. Burger was nice but dry/overdone. The actual restaurant itself is quite cool, with the bar in the middle and gives a very modern feel. What ruined it was the choice of seats we were given - at the kitchen door with staff running in and out or the front door with customers loitering around waiting to be seated - I understand restaurants want to squeeze people in to make more money but I’m not sure either of those spots are the place to have a table.
ryso . 2024-01-06
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Food is bit overpriced but for the atmosphere and vibe you can understand. Problem is portion size is very small and the taste is mostly average. Steak was such a disappointment.
Kshitij Bhatnagar . 2024-01-05
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I would book Flame for my CEO to have lunch with colleagues/customers without fail. From when it was on Howard St, to now in its new location, the food is always tasty and interesting, and the staff are, with very rare exceptions, personable, efficient and...
myselfandmypeople . 2024-01-05
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We went twice in December both times service was really good but the food was a let down. Had fish and chips the second time and chips were hard and tasteless as if they'd been cooked a few times.
laurie g . 2024-01-03
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Really bad customer service. We could see our drinks sitting on the bar for almost 15 minutes before they were brought to our table and, by then, my beer was flat and my wife's white wine was no longer cold. Our starters were OK, but...
Resort43221368465 . 2024-01-03
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Experiance in flame was a 10/10, It is our third time returning to flame as its the nicest steak we have ever eaten!! Hospitality is always amazing! Love the option of having a snack at the start rather than a full starter! It is expensive...
Amy F . 2024-01-01
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Seriously, best steak I have had in a while. This was the first place we ate in Belfast and it did not disappoint. Definitely on the pricey side, but WELL worth it. The fit out inside is such a fun vibe!
Natasha Cooper . 2024-01-01
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Fabulous service, great food, fantastic steaks all in a lovely restaurant with a warm and welcoming decor, loved the open kitchen!
JerseyAndi . 2023-12-31
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We had a fantastic night here as always. The food was amazing and the staff were very friendly... Nothing was a bother to the manager or staff.. We've been coming to Flame for years and would definitely recommend this place to others
wenders528 . 2023-12-31
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A cosy and enjoyable place for dining. The medium rare sirloin steak was soft and juicy and it comes with a choice of side and dipping sauce. I went with the onion rings and garlic butter. A slab of garlic butter goes perfect with the steak. The portion is sizeable and well worth the £36. The fish and chips was crispy and authentic.
CR Foo . 2023-12-30
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Awful experience! Booked for a Birthday evening, restaurant was quiet and our food came out cold, not just warm but cold. Obvious that the food had been sitting for quite a while and it wasn’t even busy. Very disappointing. Just mentioned it to the manager,...
Graham N . 2023-12-30
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Delicious meal and lots gluten free friendly options. The cocktails were delicious and staff very attentive and friendly. Would definitely visit again.
emaloutob . 2023-12-29
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We had a fantastic meal in Flame tonight, both steaks cooked as requested and all the sides were fantastic.
Scott R . 2023-12-29
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Probably the company Christmas lunch ever. Staff were so attentive, efficient service and incredibly well presented and tasty food. Given the number of covers theses guys were doing everything was perfect. Highly recommended.
Ciaran M . 2023-12-29
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The buzz when we landed was great - the restaurant was busy but I have been in busier - the starter landed quickly and was really nice - we waited longer than you would want for the main course - in the mean time after...
Stephen G . 2023-12-28
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Drinks way to expensive for what u get.
John Brown . 2023-12-24
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7 of us was in here on Tuesday night, 19th December for our Christmas night out. Our 3rd bottle of wine arrived to the table but it was a wine bottle with syrup in, with the lid on. I topped up the glasses of the...
Frances L . 2023-12-22
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Food was fine. Service fine. Queue for toilet not so fine. Don’t want to waste 15 minutes of my night standing in a queue in the middle of a restaurant to use the toilet. Very oversized bar area and little toilet area.
Sjmcn M . 2023-12-15
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As a committed vegetarian for over 30 years now, words alone fail me when it comes to describing my abject disappointment and, frankly, annoyance, at the thoughtless and downright careless attitude of Flame towards its vegetarian diners. However, I shall try. Knowing that Flame had...
Andy M . 2023-12-15
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Had our work Christmas dinner here today and could not fault the service- food was lovely, staff v friendly and service was impeccable. The restaurant is beautiful too- would highly recommend.
Katie O'Connor . 2023-12-14
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Excellent food and atmosphere even during the festive rush.
.Nigel McGonigle . 2023-12-13
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I visited flame for lunch on a Wednesday in December, in there new restaurant located just off Franklin street, The restaurant decor is beautiful and the restaurant had a fantastic atmosphere with all tables occupied, we were very well looked after by Sarah Jane and...
mayfl0wer2010 . 2023-12-06
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Beautiful, relaxed restaurant with first class food. The menu had a great selection and great drinks and cocktail list as well. Had two courses and each of the meals was superb. Service excellent quick and overall experience fabulous.
sjc181 . 2023-12-04
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Incredible food. We had the beef & Turkey & ham. Sherbet cocktails, Gorgeous. Desserts to die for. . Lovely staff. Beautiful surroundings. We’ll definitely be back.
Joanne R . 2023-12-03
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3411 Opinions
I feel this restaurant has gone downhill. Four of us booked for the set Christmas menu. They have clear rules about arriving on time and then they ask that that you vacate your table after your allocated 2 hours.......However when we arrived (they have our credit card details)...our table is not ready. We have to sit at the bar for 35 minutes with our drinks. I have to say that the service was poor....one of our party waited over 20 minutes on a drinks order (this was then taken off our bill Starters were poor when they eventually came. The prawn cocktail was a bunch of dry lettuce with 6 very small prawns and very little sauce with a tiny square of wheaten. There was no butter and we had to request it. The turkey dinner was even worse.. it was one piece of cold turkey with a spoonful of stuffing , 2 burnt Brussels and 2 half roast potatoes that no fork would go through. The turkey and tiny jug of gravy was cold. We then got a small bowl of mash potatoes between 4 people. One person in the party did have fish and this dish was very good but she did have to share the small bowl of potatoes with 3 others.🥔🥔 I did not wait to have dessert but later learnt from my friends that the pudding was quite tough and not worth waiting for. It is a busy time of the year however service was poor. Staff did seem to appear when wine glasses were empty and they would poor the wine. I can only assume this is to encourage customers to buy another bottle.🍼🍼 Beware also when you get the bill that they add on a"discretionary service charge" As this is discretionary, you.can ask for it to be taken off the bill. It was a very disappointing experience.. the food at the very least should have been warm.
468 Opinions
Very cool and different type of restaurant, I liked the different meats and BBQ
371 Opinions
Warm friendly welcome with a smile into a comfortable relaxed atmosphere. Tables are well spaced out to allow for enough privacy. The decor is modern, clean and uncluttered with warm adequate lighting. The kitchen is in sight from the restaurant seating where you can see the chefs happy at their work. A very relaxed unrushed feel to ordering. The staff are very knowledgeable and take a personal approach to the service. Just the right time between courses and the portions are enough that you'll feel like you've actually had a feed! The food is delicious and you'll definitely end up tasting everyone else's dinner! The toilets available are very clean and homely. I cannot fault my visit whatsoever. We will definitely continue to return to Tedfords Kitchen time and time again.