Five Guys Milton Keynes Xscape in Milton Keynes

Five guys restaurant had curtainly made my day eating out with my family. Always my best destination for a great tasting beef burger, I will always recommend to any hungry tummy 😋

Can’t complain, love a five guys even if it’s hideously expensive 😂😅 took my mrs and the kids in and customer service was top notch. They even let us try a little bit of their new milkshake flavour for free. Lad on the till was great and they don’t mess around when it comes to speed. They was literally making the food as it was being put into the register 👍🏼

Best burgers, with the best service!

Can’t give the most well rounded review, usually just order some late night fries and milkshakes when the mood hits 🫣 Can honestly say that we’ve never had a bad experience. Milkshakes are thick and packed with whatever flavours you’ve chosen, no skimping out. The chips are always fresh, salted and delicious. Even when we order at 11pm! Only qualm is that the chip portion size varies a lot, sometimes it can be a bit stingy, because let’s face it, they’re not cheap. Love that the chips are not frozen and are proper fresh potato. 🙌🏼

“Unfriendly Staff” ⭐☆☆☆☆ Love Five Guys’ food, but the staff here was unhelpful. They seemed annoyed by questions and took forever with my order and counter pickup. Disappointing experience management needs to step up!

Team at Five Guys Milton Keynes Xscape are smashing it! Top quality burgers as you would expect, with excellent service and a great environment! Kyle S was super helpful during our visit and the attention to detail was really appreciated 👍🏻

Just got a burger and shake and witnessed one of the male staffs squash a fly with his hands and it drop on burgers that were half prepped. He quickly picked it up and binned it and did change his gloves thankfully but they all laughed and it just made me feel sick to be honest. It definitely fell on burgers being prepped. I made a comment to say I saw what happened and they all just laughed. Definitely put me off which is a shame as I love a good five guys but no more visits for me now I think 😕

Simply excellent - as always at this branch. I accidentally ordered from another one, but couldn't even find it, so I went here and they sorted it all out for me.

Did not follow the instructions and the order missed the requested items

Never actually sat in for food, but I have to say that every time we deliveroo a cheeky portion of chips and a milkshake, it has hit the spot! Always fresh chips, already seasoned, and thick tasty shakes with a great range delicious flavours.

Unfortunately, I wish I could give them 0 stars. Extremely poor, avoid at all costs, staffs rude, poor, being disrespectful and foods was awfully poor, and this Five guys doesn’t share the same high quality, friendly service and food, as the one I am most familiar with at Xscape , which I’ve ordered from on many occasions, with no problems till yesterday. This shop should be ashamed, compared to the other one at Midsummer, the people running it give Five guys as a company a bad name and those people in there don’t care about you. They were busy chatting while cooking burger and fries. Imagine what if something coming from their mouth onto our foods such as chewing gum etc..... Unacceptable. They don’t meet standards as we usually order from other Five guys. We ordered two bacon cheeseburgers and large fries to share it came to £31.10 with a drink. I am very unhappy with our order. The burgers are so expensive and doesn't even taste good so what's the point of overpaying too much. one burger provided TOO MUCH MAYO and made mess while we ate and stressed by this. Then I went to ask 2 managers and a staff to make another because it's ridiculous. And then guess what, they gave me double cheeseburger without mayo. Until I ate, suddenly beef was way overcooked. bun wasn't cooked soggy buns. Manager and Staffs don't care about you and won't meet your expectations. I asked them again and why can't they cook properly or stop chatting to avoid those issues and not wasting high quality beef burger which its not. They rolled their eyes at my simple and honest response and offered to make another double cheese burger again. I refused because I don't trust them cooking burger again after 2nd times. I demanded 2 milkshake for exchange because I thought it would sound fair based on their mistakes. its same price as a double cheese burger. They REFUSED. I'm shocked and felt disrespected. continue refused and begged me to reorder burger again and again till I changed my mind because their attitudes are terrible and so rude. I demanded a refund. They refused for that as well. Unbelievable behaviour from them. Prices at there are rip off, Worst fries I've ever had. I received a bag full of bits and pieces overcooked and undercooked instead of nice whole proper fries. Horrible hygiene from there and staffs/managers because some of them didnt washed their hands after cleaned floors/tables and went to toilet but didnt wash their hands properly. its impossible to was properly in short of time between this and cooking afterward. We only consumed about a quarter of the portion before we had to quit. This is by far the worst meal out I've had in a long time My food end up in the bin by staffs and treated us like nothing... waste of money and time! I will never recommend or go there again. 4 hours later I was throwing up. Clearly they are not handling the food properly and care. I've been sick all night with likely food poisoning. I was so hungry all night as well. I wished I would go to other Five guys or McDonald's or if they have Shake Shack in Milton Keynes, because they tasted way better than this horrible Five Guys in Xscape. Or cook myself high quality burgers at home to save money and hassles from them!!! No photos provided because I still feel offended by their behaviour and attitudes. I could have just been unlucky on that particular day but there's no need for them to treat us as customer badly because we paid for it and we allowed to complain because end of the day, its our money and we chose what's right and suitable.

You feel like you are in America with the decor and you can taste America it offers the best burgers best chips and best milkshakes that me and my family have ever had

£15 for burger and fries and my burger was pink which is why it loses two stars. However the food is always fresh and the service is prompt.

First time here. Surprised in a positive way. I will return for sure

Nice but expensive for what it is

my husband loves it there. too expensive for a random meal but definately good.

Very friendly staff, always delicious food 😋

Music a little loud but the burgers are top notch. Don't skip the milkshakes either!

Great food but a little expensive for what it is. Large fries between us was massive!!

Love the food, service a bit lacking. Table's weren't clean.

Lovely peanuts and the cajun fries

The best food ever it’s way better than McDonald’s and any other burger chips milkshake and things like that.

Always comes good If you want the burger pay the price !

Will need a bank loan to eat at this fast food joint! You can eat at restaurants for cheaper than this place and the food is average at best!

Amazing food and chips are perfect. Staff are polite and place is always clean. Great value for money

We went into five guys and after placing our order our milkshakes came then after seeing many people get their order I thought I’m just guna ask where my order was to my shock they lost our ticket We then said to cancel our order and we will have a refund They kindly gave us a refund and our order for free I did say I didn’t want the food I wasn’t complaining to get free food but the staff were so lovely and insisted we stayed We stayed and eat out amazing food and was so happy with their service Thank you so much to the team who looked after us

Always a tasty burger! One of the best I've had, clean restaurant and friendly staff, all freshly made. And a small portion of fries was huge!

Great service by Amelia. Great burgers. Great service.

Standard five guys experience. Decent tasting food cooked fresh and to order. Standard decor. Always an enjoyable meal experience.

Overpriced and overrated, I've had better cheeseburger and fries.

A great burguer restaurant to have lunch or dinner. Staff is friendly, meal es cooked at the moment, not rehheated, plenty of place and now they have a terrace. Love these burgers with lots of cheese

Amazing food, every time. Staff are always so kind. I gave 4 stars for atmosphere because having beggars out the front is a bit off putting

Will definitely be going again, food tasted great.

Quite expensive £11 for cheeseburger 😆

I am now adding to this, I come from the states and have been to many 5 guys in various states in the US and I will say this store is as good if not better than any in the US. It gives me a very nice taste of home

Met a friend at Five Guys Xscape. Was really looking forward to it until I tasted the burger. It was flame grilled as that flavour was obvious, but the meat was bland had no seasoning. The burger bun felt apart making it impossible to lift to eat, so that was annoying. I just bundled it back in the foil and brought it home. The milkshake was as expected, thick and tasty. I was about to write the place off until my friend got us some of the complimentary peanuts, so they saved the day so to speak. Service was good, price not so much

I was one of the regular customers, but unfortunately, I had a really bad experience on my last visit last week. The burger was overpriced, and the meat was not cooked well. Tables were really messy with leftover foods from the previous customers, and I had no choice but to clean the table myself. The waiting time was very long.

Very good burgers which you can order any toppings you like from a menu of about 20 items. Watch out for the size of the fries. We ordered a medium portion each first time we went there, which was way too much. One small ("Little") portion is enough for two of us at lunchtime, although we are not huge eaters to be fair. Operates an order at the till on the way in, wait for your number to be called ordering system Only downside is it can be a bit noisy sometimes - combination of loud music and loud customers - stopped me hearing my number being called last time. Edit: Drops from four to three stars for me. Great food but unnecessarily loud. The music used to be very loud. I think they’ve turned it down a bit. Now it’s just annoying rather than deafening. All I can hear now are the drums and cymbals! Might as well turn it off. Edit: 3 years later. Music is getting louder again and it's mainly boomer music. Also, I find it really annoying when I ask for onions (as opposed to grilled onions, which are also on the menu) when they ask me if I meant onions or grilled onions every time. I can read. I saw onions on the menu, so I asked for onions. If I wanted grilled onions I'd ask for those. I believe the staff are trained to do this. Trained to be annoying. Now that's annoying. :)

Better than the one inside the shopping centre.

Only negative was the wait for food as all the delivery drivers got served first and when 5 of them waiting ended up over 15 mins stood waiting for my order and some had to wait longer...

Around decent although mucked the order up slightly but only discovered when we got home.... Didn't ruin the meal as good food!

Not cheap but v tasty ... Love that you can see to he provenance of the spuds

Totul a fost perfect ! O cina foarte costitenta!

Burgers are tasty - but at a price, especially if you add fries and a drink you're looking at the best part of £20.

The food is good. We try to get a burger once a month.

This is the first time ever visited a five guys... and the experience was amazing thanks to Stefan and Kaviena. These guys provide me with amazing customer service which was genuine and the food was nice also. Thank you guys for being so nice and friendly. I will be recommending the MK to all my friends and family mainly because of the service provided to me by Stefan and Kaviena

Wasn't the greatest burger I've had. I could have just been unlucky on that particular day. But the meat tasted rank in my burger, like it wasn't fresh.

Food was okay and to be expected from five guys. However the wait time was far too long.

This was my first visit to a Five Guys. For fast food I thought the burger was great and didn't feel like I was eating fast food, but there was no pretending it was in any way healthy :) Just let down a bit by indifferent staff and a really stark and clinical environment with no atmosphere at all to the restaurant.

I love Five Guys. Their peanut butter shake is lovely.

You get what you're after at this place. Plate of hot oily food. Taste good and morish, great for the taste buds, not so much for the waist line but obviously i'll be back. The restaurant isnt really relaxing inside, but i think that's the brand. Fast noisey food. 5 guys fast american food.

Good food, polite staff, efficient service...can't really ask for much more.

Great Burger. No Coffee. Very helpful service.

Pretty good food, but very expensive for counter service. It's a burger.

Most Five Guys have a little more about them... Portions are normally huge and so so tasty, but this one came up short on both occasions we'd been in. Burgers are quality, but at restaurant prices for a take away?! Chips for a fiver, milkshake another fiver and that's a lot of money for a family!!

The milkshake was divine!!! Loved the burger too and the peanuts were sumptuously salted. Just divine!!!

One of the best burgers I have tasted and the staff ate so warm and friendly. Just be sure to listen out for your order number as you can't always hear if you are sitting at the back.

First time I have been and will definitely go back

Had the most amazing thick and deeeeelicious vanilla milshake here. Staff are super friendly.

I love chips but at this l throw away more than half

Mcdonalds can learn from 5th Guy's how to make proper hamburgers🍔!

NICE EATERY INSIDE THE MID SUMMER MALL

I went here the day. I repeat. THEY ACCEPT CASH. Amazing place. Nice guy on till

I order here every week, other than having cold stale fries a lot that I have had to ask to be changed, the food is usually great. Yesterday I ordered my usual, bacon cheeseburger in a box with 1 extra patty, £13 for 3 burger a bit of cheese and bacon is a lot but it’s always nice. Yesterday my wife collected and we drove home which is 12 miles, when I got home I had 1 patty not 3. I called up and spoke to Tyler, he didn’t care at all, he then put me on hold went and spoke to the production line and when he came back he said no they said they remember the order and they put 3 patties in. I could not believe he was basically calling me a liar. I spend about £40 a week here for my family, why would I pick today to try and steel 2 patties from you. I was not even going to drive back, thanks for ruining my 1 cheat meal a week and then calling me a liar. This is not the usual service I get from five guys. I won’t go back to this store.

Cheeseburger all the way, cajun fries and a vanilla Dr pepper. Pure heaven. I don't need a menu when I walk in, I already know what I want! That's all I can say. I love Five Guys, always. The xscape one is normally clean whenever I go in and quick service, but then I usually go at quieter times. I did go once where it was so busy that they struggled with the amount of delivery orders on top of sit in orders that they had, so the wait time was higher, but, I've worked in fast food, I know the struggles so I'm happy to wait a little longer, especially for a five guys!

Price crazy. When burger get cold not good. Just name over there I will not go again. My kids say sameting and burger small 3 burger 3 cola 3 chips over £45. Daylight robbery..

Is alright. Not overly crowded, staff is nice. The menu is quite basic, and overpriced tho.

Such rude service wanted to get a job for part time and the guy on the phone didn't even say anything he hanged up on me if your looking for a job don't do this job it's the worst job in MK

Such a good place and food. I recommend you come here because best burgers best fries best milkshakes best best best fast food ever

Beautiful food cooked to perfection. Who knew that a simple burger could be so good.

Excellent quality good as always

Female treated me badly even tho I'm an Texan American, whr we do NOT mistreat our Customers, jus coz I wanted to taste literally 1 or 2 peanuts coz I miss ma Hometown Houston. Haven't bn b for 7yrs

I dont like vegi option, it was just mushroom, onion, and tomoto, with soggy buns wrapped in foil, soggy chipps in bag is leaking with oil underneath bag my hands are greezy. Horribly highly priced all gone to bin. The service girls is very good and atmosphere is very fashionable

Good food as always, if rather expensive but you get what you pay for. Minus one star as they've stopped doing malt milkshake which was a staple of mine

Our first Five Guys experience for dinner and loved it. Kids wanted to go back for lunch the next day. Food felt quality and taste was amazing

Good and quick service, nice atmosphere in the famed xacape building. Overall a good experience.

Good burgers, but their Cajun fries are the best, and they give super generous portions.

Nice burgers but quite pricey - you get what you pay for. Great service and super quick for collection.

I visited Fiveguys today after 2 years and Kris and marcsi was so amazing the burger and fries was hot and nice will definitely go back thanks guys, you made my day👌

Just all round good. As we were ordering, so that we didn't waste food by buying too many fries, portion info and suggestions were really helpful. Our young boys felt heard and loved being able to order exactly what they liked. Said Hi when we arrived, and goodby as we left, all with a smile. Definitely go back to this particular 5 guys again.

Loved it everything taste good and the staff knows their stuff. Well recommended place. Will be returning definitely.

Good burgers, great tasting food. Lively environment and friendly staff.

Classic five guys experience to be honest

Great place for the family to eat

It had awfully loud music for somewhere so pricey. My autistic daughter couldn't get away from the loud music from the speakers plastered everywhere in the cieling. All in all, not very good.

The best cheeseburgers and the best fries. You are amazing guys 👏

Fast and accurate food service. No issues here!

Basic inside, the burgers are expensive compared to other fast food chains but are cooked fresh to order with any toppings you want and nuts to eat when waiting for your order.

Best burger, chips and milkshakes in MK, especially at its price.

The lady at the Counter very nice and friendly

Great, and I can't stress that enough... GREAT food. Been a few times and quality is consistently off the charts. Service is fast and friendly, but receipts have been unavailable a couple of times I've visited which is a little disappointing for me. Would recommend visiting for sure.

Picked up some lunch, went "all the way" with my burger! Huge portion! Oreo milkshake was awesome!

Really? An hour and 20 minutes for a cheeseburger and fries? Avoid at all costs if you want warm food.

Only downside were the toilets which were very untidy; they looked as if unattended to all day on Mothering Sunday.

I love this place, the burgers are thes best abd the free salted and roasted peanut is a great gesture and help ease the waiting time for your meal. I would give them 5 stars if they work a little bit more on the tables cleanliness.

Great burgers, amazing fries, good service,

Always love going here. Some of the best burgers to be had in Milton Keynes

Best chips ever, burger are great, just a bit on the expensive side. A family of 3 will easily expend £40

The food was nice but the service wasn't

Las hamburguesas están bastante bien pero hoy las patatas estaban bastante quemadas