Five Guys Charing Cross in City of London, Westminster

Food felt a bit overpriced; key thing was that the expensive £4+ fizzy drinks were flat...

Very welcoming very nice Isabela is the best 👍🏽

Isabella was very nice welcoming and comforting, I had a nice meal at five guys! Thank you

Fast service and great taste, even late night

Been here in a night, fairly busy but they took 12 min to fill my order. I've ordered a bacon cheese dog but mine hotdog was without bacon....

The burgers are Delis and big, good place to eat

Excellent burger with its different options and we were especially served by Isabela

Exceptional food, service, and vibes. Ben is a real charm, I’ll certainly come back!!

So, here’s a story, I am stuck in my hotel room feeling sorry for myself, not well, but feeling a little peckish, no food served here until evening so had to look to take out. I took the easy option and ordered a Maccys. Uber picked up the order and dropped it off with me. I went to my room to unpack it to find they’ve given me someone else’s order. FIVE GUYS. Now I’ve never had this before, so after I sorted out my refund with Uber, I opened up my free delivery and thought may as well give it as go. OMG! How great was it. Fries to die for and the double Pattie with mushrooms and cheese was just WOW!!! An accidental success. Having never had this Bernie I’ll certainly be visiting them having my first experience of the shop but 2nd experience of the food.

Great service! Isabella provided fantastic service.

Worst place ever. Awful food and security not hospitable at all.

I’d heard good things about Five Guys but hadn’t tried it until today. Popped into this place and was impressed. The food was really tasty and fresh. My server Gabby (I think) was incredibly helpful with my order and went out of her way to make it an easy experience. Props to the team, and Gabby, for a great meal.

The food is as good as any Five Guys. The environment is good, could be improved.

Awful and best avoided. Expensive food but very poor quality.

Expensive prices for the food offered Poor service

Efficient staff, quality food as always.

Brilliant service from Ben greater atmosphere he made us feel welcomed and had a great love Ben should definitely be on for a promotion plan great service and authentic thank you Ben for increasing my stay and visits at five guys Fresh PIPING hot food brilliant 10/10

Had a nice experience here, Ben was efficient, kind and professional. Will be back!

We went here driven by curiosity to try this fast food not present in Italy... and what can I say... delicious! I really appreciated the fact that first of all you could choose how to season your sandwich (they only put beef in it, you choose the rest). Speaking of meat, this was really quality; Then the bread was very light and did not overpower the flavors of the food inside the sandwich. French fries also very good. Fast service and very smart salesperson. Advised!

Very good food and very good shakes.

Armored. Too good. The fries are to die for!

First time in Five Guys and it exceeded my expectations. Burgers and fries were very tasty, one of the best that I had😊

I want the pistachio milkshake back please🥲🥲🥲

Brill quality value at speed exactly as you choose to combine it. Chips are real potatoes. Lovely meal. Sadly still no hot drink option!

The staff is very kind. I was my first time at 5 guys . The team helped me build a nice burger with extra pickle and extra mushrooms ( first time having mushrooms 🍄 in a burger 👀👀 ) The gentleman with the black sleeves gave me extra fries. Thank you 🤩

The staff are nice! The service was good and the atmosphere was friendly, so there was no inconvenience. The food was also prepared neatly. Please stop by when you're hungry after visiting the National Gallery!

The burgers are good. Better than typical fast food chains, although the price is also more expensive.

Its an expensive place for typical fast food Regular chips = a sea of chips! Which is good to share and great for filling you up The cheese burger I got was brilliant, although the packaging was very greasy The milkshake was also very nice and filling. Cheeseburger (£12) + reg fries (£5) + milkshake (£5) = £20+ per person Expect to wait around 10 minutes

Best burger I ever tried 100% worth it

Typical of any good Five Guys restaurants. Great burgers, great service and in this case very conveniently located next to Charing X station.

A taste of the United States in the UK. If you like burgers, this 5 guys is no different than one in Chicago, New York, or Orlando. Oh, and the ample amounts of chips (fries) were very tasty. Enjoy.

The team was very friendly and the food was 10/10 would recommend

It was an amazing place to have lunch for kids, Very excellent customer service. Very helpful staff.

Honestly, paying what you pay for these hamburgers is already expensive in itself (at McDonalds they are better) but paying it in London is “too expensive”. I do not recommend it here or in Spain

Savan good work in the five guys

Absolutely amazing service .. from the person on the grill to the fries everyone is very friendly

Place is a basic 5 Guys, food was decent,

If you go to London you need to come here, what a great food they do, and the customer service is the best

Burgers are just great and the staff is very friendly

My experience in the restaurant was great. The food took 10-15 minutes to be prepared and the staff was friendly. Also, I bought a smoothie for desert and, for £6.25, I could choose 4 ingredients and whipped cream without extra cost. Also, you can refill your soda free and all the sauces (Mayo, ketchup...) are free as well.

Fries was nice and good customer service✨

Fries was nice and crispy and good customer service

The staff at this location are efficient and friendly, ensuring that orders are processed quickly despite . I love this place,The patties are fresh and cooked to order, allowing for a range of toppings to suit any taste. The fries, served in generous portions, are crispy and well-seasoned. While the menu is straightforward, the quality of ingredients shines through, making each bite enjoyable.

Best place for amazing milkshakes.and friendly staff✨💯💯

delicious Juicy decent size burgers which are fulfilling🥳

The burger and fries was pretty good

Fries were nice and good customer service

Who the hell is saying that five guys are delicious?

A cheeseburger with bacon, onions and ketchup, regular fries and a milkshake cost £24 in here. The burger was a mushy mess that was just cooked. The fries were cold. The milkshake was £6.95 There is a mcd at the top of the road. Just sayin

£20 for a burger that was raw in middle was on the train by time I opened it otherwise I would’ve taken it back. Last time I go to a five guys.

One crew member who probably look like Indian is helpful and he behaved very patience and took my order. The food was very good and crew is friendly…..

The staff were very friendly and the food was delicious. The burgers are actually really good compared to other burger chains. However, the cleanliness leaves a lot to be desired. The toilets were a disaster.

Super friendly staff overall nice experience

Not so good. Food was cold......

Excellent food and fast service without losing track of the quality of the offered food

These burgers are very tasty, they are worth it!

Tasty and abundant portions. Drink refill!! Very delicious vegie burger

Solid fast food - nothing lacking that would make my rating lower.

Possibly the worst fast food I have ever experienced. Grey not very fresh chips thrown into a brown bag with a disintegrated ’burger’ thrown on top of that in foil, not a plate in sight. The range of food is poor and the actual space in which to eat is horrid despite the glowing self-congratulatory articles on the wall. Avoid at all costs!

Great food and customer service

In typical five guys fashion, even if you order the smallest amount of fries they give you an infinite amount. Also there are 8 or so shake toppings and you can have them all with no added cost. You can have an Oreo, biscoff, bacon, salted caramel and whatever else they have milkshake and it slaps Five lads 🔥👌

Gorgeous burgers! It may be 3 times the price of McD's but it's about 10 times as nice and a lovely treat. Made to order burgers, doubles as standard. Go for the Burger with Cheese and Bacon, and then add as many of the 15 available toppings including mushrooms, fried onions and relish as you fancy. The chips are massive portions, one between two is plenty. The burgers drip with freshness and taste divine.

Delicious and affordable cheseburgers.

They give you a lot of fries! 🍟 When customizing a burger, always choose a cheeseburger.

Standard Five Guys food, busy place and it took the staff a long time to clear the tables from other guests.

Lots and lots of fries and the veggie burgers are delicious!

My first five guys there is little to say both the sandwich and the chips were delicious there is no table service however for the drink there is the option that you can fill the glass whenever you want medium high prices compared However, the quality of other types of fast food is much higher than others

Ben, absolute legend. Fab food Love the vibe Thanks for letting us try the bacon milkshake! Big love

Great burger that is rather large Free toppings Patty slightly hard but still tasted amazing

Good burgers, but very expensive London prices. For 4 meals, was £67

Staff barely cares to serve the drivers. Lack of any attention when we artive. Lack of empaty for our job. Lack of everything. For customers why y bother asking from this five guys?! Choose another one that does not takes ages to prepare food

Solid burger as always. You can't go wrong with Five Guys. It's fresh and I kept to basic toppings. No fancy sauces, standard bread bun, just a clean burger. Also probably the best fries out of the burger places.

⭐⭐⭐⭐⭐ “I had an amazing experience with five guys..... The customer service was outstanding, and the product was exactly what I was looking for.” I was very impressed with the quality of the product I received😋😋. It was exactly what I was hoping for.” much recommend,We’ll definitely be visiting again,............

Literally the best 5 guys burger I’ve had anywhere, I don’t know what made it so good but it was better than the 5 guys in the US.

Dining at this restaurant was a very pleasant experience. The staff was friendly and did their best to serve us. The meal was good, and the food was served quickly.

Not Bad, food was fresh, service was reasonable but you do pay through the nose for it, we had 2 small cheese burgers and a regular chips £24.50

I'm not a big fan of fast food. I take it very rarely, at most a few times a year. But I had good references on Five Guys and curiosity prevailed. And I have to say, it's seriously great and dare I say the best of all the chains. Great burger, mango milkshake as well. You can offer salted peanuts for free.

Winding maze of a place. They got my order wrong and gave me a mini child's single layered hamburger. For the double hamburger price. I was hungry, in a hurry and very disappointed. Never again.

Tasty fast food and better than the usual ones. Fast and easy.

It is good service and all staff are helpful

There are some great staff on the tills at this Five Guys, it's a challenging location and they do a really good job.

Large place with great burgers, like all of London, very expensive

Love a good Five Guys, the burgers are insane and the fries are always stacked, struggled to finish the regular sized ones. Very expensive nowadays.

excellent burger, above average

You can't ask for more at 11pm after theatre. The food is a good as it gets but the place was dirty. The burgers and dogs were still damn good.

Very good, very clean! But how expensive is it in the family, it’s overpriced!

Though pricey the quality is great especially the spicy chips

Value of food is higher in this touristic zone. That’s definitely a negative point. Higiene is questionable as well. However the food is good and the milkshakes awesome.

Really nice meal and kind staff

It’s so amazing food and service i love five guys cajun fries 🍟🍟

It's a burger place, but not in the fast food style. It's more of an artisanal style, except for the fact that it has more than 1000 stores spread across at least the USA (where it was born) and England (or London, which is where I saw several). The service is very friendly, to begin with. The atmosphere may not be fancy, but it is welcoming and relaxed, even more so when you are hungry and "running away" from the cold and rain. The food is very honest. There are signs informing you of the origin of the meat and potatoes! I found the information very interesting that they only use fresh meat, peanut oil, and they don't have freezers, just coolers. Burgers aren't something I eat often, but I know it's not that easy to find one that's really good, so it was a pleasant surprise to finally try the one from this chain and enjoy it. It's not cheap, but it's worth it.

Good location near Charing Cross and Embankment station. Meal was pretty good, I wasnt even waiting for a long time for my order. It was calm in here, enough space for sitting.

Burger and fries as good as ever! Good location.

I stopped by because I wanted a milkshake. The taste is as expected and the service is good.

Best five guys in london hands down

For the food we got it was way too expensive for a burger and Paid 22 euros for a drink

Fantastic burger. It is also one of the few places in the UK with free soda refills. It can get crowded and I felt a little unsafe leaving my bag when I went for a refill.

It's enough that the best fast food in Europe is a very crowded place here. Despite this, the employees are nice and friendly, and they run around the premises every now and then to ensure that the tables are clean.

Crowded and uncomfortable but great burgers and fries!

Hardly any shake is a match for a Five Guys peanut butter banana shake with salted caramel and biscoff.