Based on 89 opinions finded in 1 websites
Based on 89 opinions finded in 1 websites
Nº 229 in 269 in East Northamptonshire
Nº 5 of 7 American in East Northamptonshire
Opinions
I took my 13 year old grandaughter to the lakes for a birthday treat. She chose this for eats after shopping. I was pleasantly surprised! Nice and clean, very good, friendly service and a good menu although it was expensive! Saying that. what isn't nowadays. The food was very tasty. The music played was not the best to the ear! Would I go again, yes!
NorthernSouly . 2024-02-10
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Absolutely terrible service from the staff .ordered via just eat and failed to deliver our food .They are saying its jut eats problem and just eat are saying its Five Guys at fault .now £30 out of pocket
Adrian N . 2023-11-15
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Had a take away got a grilled cheese sandwich (£5!!!) and its half the size of my 12 year olds hand and it tastes like plastic.
Robyn E . 2023-10-27
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Walked in and the place stank of old grease . Ordered a cheeseburger and fries … £15.90 yes £15.90 … so overpriced. Sunday lunchtime and only 3 tables occupied!.. cost of living crisis has kicked in !
Fred M . 2023-08-13
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i dont like the food and drinks i dont go there anymore yye32wkulyrih;r;.gu dhlgyruug3grfujbnv nxvbfhigfiiogrhuge
Adventure46911240880 . 2023-08-08
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Philster was so helpful with the high chair and was working so hard to make sure everyone was happy. Everything as expected but he really stood out.
dwb88 . 2023-04-15
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I was not impressed. It was not what I was expecting the Fries were not crisp but there were plenty. The burger was far to big and having to choose what I wanted was a pain. On top of this I paid £10 for what was a burger in a bun with trimmings and fries. I nearly purchased a milkshake which was £5 Extra. May not go again not really happy.
mikehX7290PE . 2022-08-15
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Please come to this restaurant if you want to wait 25 minutes for 1 burger that doesn’t really bother me, it’s the fact that people that ordered after me got their food before me after complaining I got told that the burgers were cooking, I would have walked out if I had paid for the expensive burger
gaeths2018 . 2022-03-20
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The Five Guys chain is just fantastic. The best burgers I have ever tasted, the restaurant is a good size, nice and clean, the staff are helpful and friendly - the only small downside is the price of the food but this is dictated by the chain not the inividual place.
Mark B . 2022-03-03
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Four of us visited on Friday. My 2 sons (14 & 12) both had burgers & chips and both were unwell later that night - one is still physically ill. Myself & my nephew only had milkshakes and we were both fine. No doubt in my mind it was Five guys as we had nothing else. The fact that 2 out of 4 (and that being the 2 that actually ate) fell sick almost immediately after speaks volumes. I'm curious if anyone else fell sick after that night?
toastedp400 . 2022-02-19
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We both had burgers and fries, the food itself tasted OK, however, we both ended up with food poisoning. One had it for 3 days then other still has it after 10 days! There was no doubt the takeaway was the cause of the food poisoning as no other food had been consumed prior to or after the take out.
davidhF4983TV . 2021-11-24
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My partner booked tickets for the new Bond movie and wanted to try 5 guys. I have to admit I wasn't as keen to visit. The service was swift, the food was good quality and the restaurant was clean. I don't think I will be a regular visitor at 5 guys as I am not the world's biggest burger fan but my initial reservations were unfounded. The cajun fries were particularly good.
Arden24 . 2021-10-13
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Looked forward to this a lot. Wanted to try a "proper" american burger. Drove from Bedford. Ordered when there on the app. It said the fries are made fresh etcetc. From pressing the "Im here " button we waited outside the store in the car for 35 minutes. When the food arrived one burger had a moist sticky bun and the other had a cold bun on top obviously fresh from the freezer and not heated properly. My burger was also quite watery. Hugely disappointed with them. My other half described hers as tasteless. The fries (one cajun one standard) were piping hot and were nice. Nothing outstanding for that price tho. The shakes (one peanut butter and one strawberry) were ok (strawberry) and tasty (peanut butter) but again I have had very similar for a lot less in cost and a lot more of it in size. Overall £35 odd quid for 2 burgers/fries and 2 drinks that were decidedly average, hugely overpriced and absolutely nothing special. Not gonna happen again. I saw nothing thats stood out and nothing that remotely justified the price.
kherny . 2021-09-25
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I brought my son with me to get a burger as a treat. his autistic and struggles talking to knew people. A wonderful young lady with glasses was very welcoming and made it very easy to talk to her constantly had a smile on I can safely say we will be back
nancyfagoti3 . 2021-08-18
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Great till service, but when it comes to the food being delivered to your table, the bloke was rude and unapproachable, had a bad attitude when dealing with a complaint. No customer service skills. Was at the rush den lakes store!!!
danielmM2236IR . 2021-06-19
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love love love their burgers. so good. will always come here when im in the area. The chip portions are crazy good! get a regular if your sharing between 2 people . its alot for one person
Claire1038 . 2021-05-28
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We returned here for burgers having had a good experience on our first visit. However, today the burgers were overcooked and dry.It being a Saturday we had to wait longer to be served our food and this is probably why it was overcooked, as the burgers were piling up on the griddle waiting for the kitchen staff to catch up with orders.I hope someone from management reads and takes notice, otherwise I recommend you avoid the busy weekends to get your burgers.
bobpO4838IJ . 2021-05-15
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We ordered food for collection at 5pm We was told to inform them of when we are on our way and when we arrived. The food wasn't ready until 5.20pm and the milkshake girl didn't even make our shakes.Completely overpriced, poor service, no organisation in kitchen or where people need to stand and socially distance Complete shambles. If you want covid, go hereIf you want no money, go hereIf you want your time being wasted, go here
Leonard M . 2021-05-04
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Decided to try a takeaway from here as always wanted to visit the shop before COVID as live local. We knew the prices were slightly higher then average but were really happy to give it a go. Easy to order off of deliveroo and everything ran smoothly. That is until the food turned up. Packaging had completely ruined the burgers, just tin foiled and left buns soggy and cheese was melted everywhere. No way of saving the cheese completely ruined by the foil . To say we were disappointed is an understatement. The chips were un edible the Cajun just tasted like someone went over the top with the shaker. Just completely over powdered and the taste was disgusting. Really not nice at all. For the money such a shame we couldn’t even eat the chips. Will never order from here again and advise anyone else to get burgers from wildwood, as they come packaged better and taste far nicer (no soggy buns!) and arrive at your house the same as restaurant. Or to be fair McDonald’s is even better and that’s saying something! Have no idea how five guys still have customers when food is this terrible and over priced. Have never left a bad review but completely feel ripped off by the 30+ pounds I spent. Stay well away
Jennydennett1983 . 2021-01-26
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Decided to give the takeaway burger a try. The burger is nice but very overpriced. £4.95 for a basic little burger which, whilst tasty, is a tad too much. Very organised setup. Polite on the door. Wouldn’t rush back as you can get a decent burger for less elsewhere.
Bertie1224 . 2020-11-07
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Went as a treat. Have to queue for food then get a seat. Takeaway food possible. Menu small but plenty of choice still. Place clean. Good Covid spacing of tables. Staff friendly. Toilets clean. There is plenty of parking spaces but not always easy to get a space. Food lovely taste but way to expensive.
SpfJ . 2020-10-29
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One of the best burgers, fries and shakes we have had, ever but take out as the restaurant (more of a cafe really) is loud, noisy and not very comfortable sadly
MarkWilkie68 . 2020-08-22
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Have tried various things on their menu & can't fault any!The fries are soooooo tasty! Usually take away so can honestly say the food is well wrapped & keeps warm.It's fab that it's an open kitchen & the staff are all pleasant, efficient & patient when taking an order :-)
Cathryn R . 2020-08-14
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My son chose to take his friend's here for his birthday. He loves burgers and fries. So 3 12 year old boys visited. One ordered cheese burger and chips, one hamburger and chips. The 3rd doesn't like burgers or hotdogs, so he opted for a grilled cheese sandwich. I have never eaten here before, my husband has. I was rather taken aback by the presentation. Quite shocked given the price. I have to say the boys loved their burgers. I opened the grilled sandwich, I have to say I honestly had no idea what the mess was meant to be. Then my husband said, that must be the cheese sandwich. See the photo. So if you don't like burgers or hotdogs, he somewhere else. It was really busy, a very popular place and I'm told the burgers are lovely. It's just not for me.
LouLouTravel74 . 2020-02-02
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We ate here on a busy Saturday afternoon in Jan. It's not that big so had to search and wait for a table of four . Ordering is easy and that was quick with a helpful server. You can choose your burger and customise how you like it . You then have to wait for your food to be cooked and stand and wait for your number which was not quick .Food then came burgers are not bad come in tin foil with cones of chips extra . My bacon double cheese with onions and mushrooms was ok nothing special if I compare to Maxdonalds where four of us found eat for 25 pounds this is 45 and one person had a vegetarian roll in this which was good I dont think it's worth the extra money to eat here .
DeanS138 . 2020-01-26
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If proof is required that the United kingdom has gone round the bend the perfect analogy is "Five Guys"Extremely overated expensive substandard food. The hotdog for instance. Far better and larger is served at a fraction of the price at a famous American Discount warehouse. Seriously the quality of five guys hotdog is pants. A tiny no snap, no flavour and poorly cooked poor imitation. The burger or burger meat is good. But completely ruined with the preparation, cooking and subsequent way it's served. As soon as you order, the bun and chosen toppings are placed on silver foil on a table in a freezing cold restaurant and there they await the cooked burger. WRONG! The toppings should go on the burger during cooking that way they don't make the burger stone cold when it's served to you. And that burger is constantly abused and flattened during cooking which litteraly squeezes all the flavour out. £23 for a hot dog, cheeseburger large fries and small milk shake. Are you kidding me? Why buy this utter rubbish? But hey we knew it was expensive but we're willing give it a go assuming some quality was going to be served. The existing chains do a far better job and if you went and bought quality ingredients from either a butcher or supermarket I calculate you could cook 20+ burger meals far superior to what five guys churn out. I can't fail to mention this either, on the adjacent table to us, a young mum with her offspring and five friends celebrating a birthday. So that was seven burger meals and drinks and she had spent just north of £65. First time in here I enquired, yes and the last she replied. Can't believe what I've just spent she said with a nervous laugh. And that prompted the gentleman sitting behind us to chip in with yep cold over priced rubbish. Worst fries I've ever had he quipped. Yes I said I thought they were supposed to be something special. All they were was slightly warm over priced incorrectly cooked chips. I ask you? They had a lad just cooking fries and he was cooking far to many far to soon and the quality was non existent. Do your wallet and tastebuds a favour and eat anywhere else.
hungrygourmetRMF . 2020-01-19
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The staff were great, very helpful and the food was made fast. The burger was good and the fries were massive portions. The price though was so so expensive. 4 burgers, 2 portions fries and 3 drinks. £54!! It was also loud in there and very much like sitting in a school canteen
483melanieh . 2020-01-18
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2 burgers chips a coke and a shake £32.00 so so expensive compared to any other takeaway Good quality to be fair and plenty of it,but £32.00 come on
grahamr110 . 2020-01-14
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Will always love this place for burgers and fries. Always my go to, all staff are so polite too! yum!
697gemma . 2020-01-02
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today we went to five guys for some food, ordered food and a regular drink! One drink machine was already turned off not working then as we went to fill our drink up the second machine broke! I approached a gentleman who was cleaning to help and he did! After a few minutes it was clear he was not train and unsure how to fix the drink machine, so he asked his colleagues for help which they choose to ignore him!!! He the went back and tried his best to fix it while he manager was still serving drinks to people making this poor gentleman life harder as he had a huge Queue behind him of people wanting a drink! A member of the public approached the manager to help and he was not interested as all and just ignore the fact his poor colleague needed help!!! The manger finally came over didn’t even look at the machine because he couldn’t be bothered and said bad new it broken. He did not offer a return to anybody and a lot of people just left and walked out the door! I personally feel so sorry for that lovely gentleman that worked there that needed help and was refused it by his ignorant manager. 1st January 2030 14:00
Naomi M . 2020-01-01
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If you like a fantastic beef burger, look nowhere else... but I suggest a take out rather than eating in. The restaurant is loud and seemed confusing where the seating arrangements are concerned. It may be there are just too few seats?The restaurant is loud and boisterous so choose take out or delivery as the burgers are really good!There is no alternative to beef burgers however so if you fancy chicken, you’ll be disappointed.They don’t sell hot drinks either which is odd?My wife hated it there and I wasn’t keen on the place itself but the burgers were sooo good
MarkWilkie68 . 2019-12-15
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Heard good things about Five Guys so wanted to try.I'm a Vegetarian so the choice was restricted to one 'fried, slimy vegetables' in a burger bun. Why cant they at least have an actual Veggie Burger?Fries were COVERED in salt which was an assumption, nobody asked if I wanted a dangerous amount of salt with my fries.Mrs H had an actual meat burger which she said was average.Place was noisy, service was good, wont be going back ever again as I didn't like the food at all.Please read the signs of you have a Nut Allergy, nobody mentioned it at Point Of Sale (I think they should have) as the fries are all cooked in Peanut Oil. I do NOT have a Nut Allergy but think it should be mentioned every time someone orders.£25 for two burgers, two milkshakes and one lot of fries - This does not represent value for money in my eyes but your mileage may vary.
Hal_Chase . 2019-12-10
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Our first visit to Five Guys. Burgers were nice but expensive for what they were. The skin on fries could be really good, but they were far too salty. There are better lunches to be had for the same price.
Brand1971 . 2019-11-29
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I absolutely love five guys. It is overpriced for what you get I completely agree, but I just love it and the food is amazing. You either go or you don’t, it’s your own choice. So if people are just going to moan that it’s too expensive - you don’t have to eat there you know
ThatGirlWhoReviews . 2019-11-29
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Service here was good speedy and attention to details i,e, what sides and extra do you want on your Burger but it is very process driven i,e, order here, pay there etc etc. The burgers are tasty and quality plus but it is pricey i.e £8--95 for a cheese burger and more for extras a family of four would not get much change out of £40--00 for the full monty of Burgers, Fries, Drinks etc etc.
Barry M . 2019-11-12
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A poor example of this burger chain.
Pvt_Parts . 2019-10-26
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Looked appealing! Once inside it's the noise that hits you. More of a family eating fast food place. Didn't stop long enough to eat, although I'm sure the burgers and chips were nice!
NorthernSouly . 2019-10-25
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Great, great food but so overpriced. Lunch for 1 person circa £16.Served in foil wrap and a takeaway bag for eat in. Would only return for a special occasion.
Barandbee . 2019-09-19
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I like burgers. If there’s a burger on the menu I’m almost certainly going to try it. However, I’ve eaten some great burgers around the world (the best being in New York at Burger Heaven - try it if you’re there) and I’ve had Byrons, Buddies etc, and nothing came close to the USA until I ate here.
Bluesticky1 . 2019-08-20
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Staff are polite and happy. The burger was amazing!!! Also i love that you can choose whatever drink you like from the help yourself dispencer. The restaurant is sat in a brilliant location!
francesca912019 . 2019-08-18
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It’s a quick bite to eat before other activities in the area.
livia-rain . 2019-08-11
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This is simply amazing. No need to express any more! Best burgers I've ever had, same for the milkshakes.
697gemma . 2019-08-01
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Burger, chips & hot dog £16 and took 30 minutes to produce? chips were excellent but this is just burger and chips at the end of the day - yep they wrap it in foil and it isnt tacky but feel it is over priced for what it is - sorry guys
Nelle S . 2019-07-25
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I heard lots of hype about five guys, so decided to give it a try & wow it lives up to what people have been saying. The best burgers I've EVER had, people mention the high prices but there well worth it. Thanks to the staff who were great too.
C6194FD . 2019-07-20
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The milkshakes are absolutely amazing and one of the best I have ever had. You have a choice of 11 different flavors, picking as many as you want and you can even add bacon. The burgers are all freshly cooked on the grill that is in the open kitchen, so you can watch them cook. All the burgers are well made and taste beautiful and you have the choice of 16 different toppings and sauces, again you can have as many as you want. The fries are amazing and you can also watch them be cooked in front of you and they are also beautiful. Lastly, while you wait you can help yourself to some peanuts and eat them with your meal, for free. The only minor issue is they're a bit expensive but definitely worth it.
262jadyn . 2019-06-29
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Visited Rushden Lakes the other day and found that they had a Five Guys , we had eaten at one before so knew what to expect. Although pricey you get the burgers cooked fresh with whatever toppings you choose and a generous portion of fries ( these are every bit as good as the burger ). Usual standard from the chain , no complaints and enjoyed the eat out.
andysgood . 2019-06-20
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The burgers here are lovely! Definitely somewhere I'll go back to again and again, despite them being expensive, they are worth the money! I like the fact that the burgers are customisable, so I can have all the random things I like on a burger.
6MacFaddys . 2019-06-12
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I love the burgers here, the portions of fries are amazing! Staff are so nice and the milkshakes are definitely worth a try! Need to try the hotdogs next! Very clean, there is always a staff member cleaning the seating area. Unlimited peanuts to snack on too, cannot go wrong
Annabel2586422 . 2019-06-06
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Extortionate pricing for all menu items but £5.25 per milkshake? I got a peanut butter, oreo, salted caramel milkshake and it was delicious but the price just made it bitter.
JamieIrwin . 2019-05-31
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If the place was not so damn expensive I would of probably gave it 4 stars , the staff were super friendly and very helpful and I liked that you could see your food being cooked!
318carlt . 2019-05-25
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I came here yesterday with my daughter, first time either of us have been. After hearing a few of my friends raving about it.
mickkaren1231 . 2019-05-04
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This was the second time we have been to this FiveGuys diner at Rushden Lakes. The burgers are beefy and cooked just right and the "pick & mix" approach to toppings is great, so you can choose as many (or as few) as you like.
Beemergriff . 2019-05-03
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After hearing plenty about the five guys chain of restaurants we decided to try it out earlier this afternoon.
shanes236 . 2019-04-26
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My brother is mad about American food so we came here looking for something a cut above MacDonald's. We each had a bacon double cheeseburger with different combinations of topping. My burger was over cooked, carbonised crusty on the outside, bacon done to crunchy. And regular fries seems to mean a Humongous portion of fries. Frankly I had a far superior bacon double cheeseburger at Burger King on the motorway. Rather disappointing, loud and noisy, only two points in its favour they serve Budweiser, and a never ending soda . £30+ for two Burgers and fries.
wolffeL . 2019-04-25
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Milkshake was gorgeous (cherry) especially. Burgers was quality and delicious and fries were homemade with potato skin still on which were great. The only negative was gender shared toilets!
Woodentrousers . 2019-04-21
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The food was yummy, expensive, but yummy! Definitely worth it! I had a double cheese burger and fries, they are extremely generous with the fries which I love! Great customer service! There was a shift runner showing a new member of staff to wrap the burgers and by observation, he was very attentive and That's great leadership!
Backpacker_babe1 . 2019-03-28
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Visited Saturday 23nd March 2019 at 3pm. As a seasoned five guys aficionado this location was very disappointing. Mushrooms were thickly sliced with no flavour and they were not fried or grilled, resembling ones from a can. I witnessed open buns sat in the side with the dry mushrooms and onions sat on there for at least five minutes before the burger was created. Usually all toppings are fried on the grill so that they get that that lovely rustic flavour along with at least some kind of spice or seasoning (two weeks previously my wife and i had correctly cooked mushrooms and other toppings in one of their london locations). Here the buns were only just defrosted and not warmed or toasted in any way which meant i returned mine for a replacement burger as it was stone cold. Normally when you get a five guys burger there are flavours and juice running out from the toppings and burger into the bun below hence why the foil wrapper is there. That is why i love five guys as i love a dirty burger, unfortunately these were dry burgers like you get in somewhere like Byron burger. The burger itself was overcooked and thinner than usual and none of the lovely slightly pink inside. I won't visit this location again but i will head to five guys in London in the future as i have always had great burgers there. Even my replacement one wasn't decent here. Five guys usually gives you that great combination of tasty beef and a copious amount of other flavours from the fried toppings. Additionally as others have mentioned the air con or extraction device is shockingly loud with music blaring out over the top of it to try and cover it up. The environment then feels really intense and far from a relaxing dining experience. Wild wood do a decent venison burger if you fancy better food with better surroundings.
chris p . 2019-03-24
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Fully loaded burger was ready in minutes despite the restaurant being very busy. Burger was very very good. The best burger i have had for a while. The food being cooked in peanut oil makes the fries very very moreish and delicious......
Matty B . 2019-03-20
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So popped in for a rare treat as I am typically a pretty healthy eater. I was greeted by a positive and friendly staff member who asked me how my day was and processed my order efficiently and running through some options.
BoutiqueDesignFan . 2019-03-19
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The Rushden branch has been the only one I’ve visited and it was a really positive experience. The restaurant is bright and incredibly clean and the staff are so friendly and polite.
JAL_TNL . 2019-03-15
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Visited Five guys today with my wife and son and was extremely happy with our food, the service and the cleanliness of the restaurant.
Shantydan86 . 2019-03-12
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came here today and was worried it wasn’t going to be as good as previous ones I’ve visited because it’s new but it was still amazing, tasty food which was quickly cooked, staff were very friendly and a great atmosphere.
ellietesfaye . 2019-03-08
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Good but so slow with drinks. I really like the food but this chain is not great I wouldn't recommend
Pauldenton6 . 2019-03-07
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There is not much to say, absolutely amazing burgers and chips. Just yummy! Definitely filled a gap!
Teddy H . 2019-03-03
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Can’t fault the quick service Burgers made to order add own your fillings. Loved the burger taste. Not sure about the French Fries very bitty taste was good . Expensive for what you get . Would go again if Burger King was shut .
721grahamc . 2019-02-24
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Two adults and 6 kids was always going to be expensive but the burgers are lush. Will come again without the kids 😉
TJR_Travels . 2019-02-18
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First time here as soon as i walked in and seen the price of a burger even my wallet was trying to escape! Went for the smaller one which was still 5.95 felt like i was ordering a childs burger! But it was a good burger with all the extras bringing flavour to the un seasoned patte. Obviously we shared chips and a shake! all in all a strange experience felt like we was paying the price of a sit down meal but was on rashions in 1944!!?
Rizer290 . 2019-02-14
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Visit here quite often, food is quick to come, staff knowledgable and encourage you to make the best deals, food is amazing and price is easy on the pocket for what you get, visiting again for my sons birthday , he chose five guys over all the other eateries ,
julieearl40 . 2019-02-13
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New place just opened thought give it a try, don’t bother. £14.95 for plain burger that was very dry a small cup of fries & a coke!!! Waited ages for food, floor covered in nut shells and staff not very friendly. Would not recommend!
mum2lil . 2019-02-13
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We decided to give 5 guys a try. Glad we did; however, your restaurant decor is too basic and needs warming up to create an ambience even if it's a fast food place? Overall the food was plentiful, freshly cooked and tasty but we found it too expensive with no kids menu so a lot of food was wasted. Your staff need to be commended for their efficiency and friendly welcome!
Leigh W . 2019-02-12
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After reading the poor reviews on here , I was apprehensive about taken my family there .
467mickh . 2019-02-07
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took my misses and son here for a look see, what a rip-off, the hot-dog my wife ordered was absolute crap, flat bun smothered in tomato sauce, wrapped in a bit of tinfoil, only thing enjoyable was the milk shake, and that was £5 !!, won't be going back...
yogibear20 . 2019-02-03
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Unfortunately they do not offer a GF option other than, don't have the bun, we could give you lettuce instead of a bun. ?? I find this very disappointing as most other places are offering a gluten free bun. I do not agree with paying the same and getting less. If you specialise in burgers you would think a simple GF bun would be available. I found the staff to be unfriendly and inattentive and the whole menu very over priced.
jinglekels . 2019-02-01
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This place was way overpriced, we went in having heard of it before and ordered 3 burgers, a kids burger, one large chips and a milkshake and one drink and it cost £50!!! This is essentially a take out place and it doesn't matter how great the burgers are (personally wasn't all that as far as I was concerned) you can not justify this price. We can get a sit down family meal for less in Wildwood near by. We have visited once, won't be going back!
Northingtons . 2019-01-26
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First time here and wasn't overly impressed. We ordered the cheeseburger and bacon cheeseburger, a medium cajun fries and refill drinks. This came to £27.50
holliepentelow . 2019-01-07
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Grabbed a takeout from here as we live in Northampton and delighted that it’s now so close. I don’t think the burger was as nice as the ones in MK but they’ve just opened so I’m sure they’ll get better soon!
itsmissfitz . 2019-01-06
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Ok so I had seen lots of reviews for five guys & a lot were saying it’s just an expensive burger but went with an open mind & so glad I did yes it’s a bit expensive but you get what you pay for we ordered 2 double cheese/bacon burgers with fresh salad & dressing 1 bacon double burger & 1 large fries & 2 refillable drinks we had so many fries between us we couldn’t eat them all but they were delicious fresh & hot the burgers again were hot fresh & filling you also get free hot peanuts to snack on while waiting for your food service was quick & easy and the restaurant was clean tidy & staff very helpful explaining everything will definitely be going back soon x
janecE4991NR . 2018-12-27
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Just been to Five Guys and very impressed. I’m not a burger lover but these were very good if somewhat having a boiled rather than grilled taste. Chips are REAL potatoe and excellent with taste, heat and portions. Free peanuts to scoff while waiting for the order and the taste of them are wonderful. The place was clean and staff helpful and friendly. I think I’ll go again.
HazelNorthamptonuk . 2018-12-27
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So I travel the world with work and am known to favour a gourmet Cheeseburger, and have done all the chains as well as plenty of independents. But this was my first time in a 'Five Guys' in the UK. Recently opened at Rushden Lakes this Five Guys fresh and new and had a kind of American Diner feel about it. You order your burger and can choose any (or all) of the 15 toppings on offer (only Bacon is £1 extra). The Milkshakes are awesome too with 10 flavours, and you can add bacon to your shake too!! I had the Cheeseburger which is a double beef patty, the Little Cheeseburger is a single beef patty. My burger was delicious, moist, tender, full of flavour and the bun was great too. My only negative comment is the prices. A Cheeseburger is £7.95 then Regular Fries are £4.50 and a Milkshake is £5.25... So you are looking at £17.70 for a burger, fries and shake. This is not cheap fast food. A McD will cost you less than half of that but it will also be less than half as tasty. However for a couple with two kids you could be looking at a bill of £65 if they went for little fries and little burgers. That to me is excessive. Hence my 'Very Good' rating rather than an 'Excellent' one. Review your pricing Five Guys, you should at least offer a reduced 'meal' rate if you go for Burger, Fries and Shake.
Martin R . 2018-12-24
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Absolutely love it here. The food is brilliant and you pay for what you get. The portion of the fries is insane! The bag is full of them. And that drinks machine is the only one I know that still sells regular coke with flavours not just diet stuff. We got served very quickly and it's a small menu but it is just a burger place and a really good one. They sell milkshakes too but haven't tried them yet! Toliets are there and it is a seated place. It's like a step up of fast food. Always go here when in rushden lakes. The staff are so friendly and help if your new to it all. Recommended to anyone who loves a good burger! Can get busy at times but doesn't take long to get food. Is very very clean inside. You always see staff cleaning the seated areas.
Annabel2586422 . 2018-12-19
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I always have the same an all beef dog with mushrooms peppers and onions and it is always out of this world and the fries are amazing with Cajun sisserning but they were a bit tight with the portion for a regular was like a little portion but will go back
Smith1011 . 2018-12-17
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My first visit to a five guys outlet and I was very impressed with the quality of the burgers and the fries. So much better than a mcDonalds or Burger King but the experience comes at a price. The staff were excellent, the facilities clean and the restaurant was spacious. Free drink refills and free peanuts is a nice touch. I thought it was too expensive = prices on a par with Byron’s but I think the burgers are better. Not pretentious like Byron’s but more basic - food is not delivered to your table and I could see that when busy it could become a bit congested hanging around waiting for your number to be called. I will go back but not that often due to the price.
Robert S . 2018-12-12
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Boy what a disappointment, finally we get a Five Guys close by and it's crap!
Lord_Haggis . 2018-12-08
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I've not been to a Five Guys before, but I'm so glad I tried this one out! All of the staff were friendly & helpful, explaining the choices of toppings as well as portion sizes to me. The soft drinks machine has flavoured drinks galore! I will definitely be returning :)
Y2047JHamys . 2018-12-07
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Food was really good, came out quick. staff were friendly. Lots of drinks to choose from.can't wait to go back.
Mel S . 2018-12-06
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Had an hours lunch at work so popped to five guys to try a burger as I had never been and I was not disappointed!! Brilliant burger and a massive range of drinks. Will go back any day
chrisssa17 . 2018-12-02
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There is nothing fancy about the place. Macdonald's is far more comfortable. But from here Five Guys burgers are just great. Abundant choice of fillings, the burgers are really tasty, the chips are fresh hit and really good with plenty of them unlimited free peanuts.
S6694WMjasonr . 2018-11-29
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Went here just after it opened with great expectations as heard how good the burgers were. Basically it’s a glorified McDonalds or Burger King only more expensive.
richardsV6373WZ . 2018-11-21
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Took my wife for lunch after shopping at Rushden Lakes, ordered regular bacon cheese burgers and chips, as well as a peanut butter milkshake. It was a tasty meal, the cheese isn't the best in my opinion, but this is an American style diner, so expect American style cheese! My wife would have been quite satisfied with a small burger as she is not a big eater. The milkshake was not as flavoursome as expected, the peanut butter came through every now and again, otherwise just tasted like a vanilla milkshake. Good enough value for money, but definitely not the best burger I have ever had.
Q2610NXnigelm . 2018-11-11
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