Fisheracre Chip Shop in Angus

Service was terrible, ! i had to wait 35 min for a fish supper when the shop was empty , freezing cold 🥶 in the shop with the door open , and I never once seen either of the stall washing there hands after handling raw meat and fish , bbb

Good menu selection, high standards noted through the cooking process and well wrapped for drive home. Battered fish tasted great.

food was half good other half utter shi...e

Brilliant food. Great friendly staff.

moved too new house. got address wrong. driver still delivered... top boy!

Cold pizza cold chips waited an hour for delivery!!! When i called was told cant be cold was sent 15 mins ago. Awful food now wont be bk

didn't recieve all my order my little girl still waiting on her pizza and cheese cake for the price was awful and and very small

For the price you pay for a meal the chips is a joke everyone I’ve ordered recently your basically paying for a kids meal instead of an adults

Pizza was overcooked on the side and cool in middle

Good fish supper, good service, I had brown sauce on my fish supper, which was very sweet for me.

I think it was on time. However over an hour for deluvery is a bit poor, also i didn't get ham on my pizza which i payed for. Overall experience, not good.

it hasn't arrived but says enjoy your food

Very expensive now, nae need min.

Loving the food from that chips shop

The curry sauce was lukewarm and the the chips and burgers weren’t much better

Collection time was longer, food was ok but not what we expected from menu! Our kebab is on a pizza base!! Presentation wasn’t the best either! disappointed is an understatement as it’s not a cheap option!

Didn’t receive part of my order

Ordered for home delivery. Took over a hour and a half. Was barely warm , and order was in complete missed out my daughters pizza who was very upset and disappointed, my pizza was horrible , used to be nice there , but definitely gone down hill

Absolute shocking, never again will I order anything from here, received half my order and what I received was absolutely disgusting, chips were inedible and had been cooked in old oil

Limp soggy chips and lacklustre kebab were both nearly cold . won't order again.money wasted. Thank you,one ex customer.

Food is great but the extras are expensive

food was alright but the delivery driver must have been a ninja as we were not told it had arrived and he didn't knock or ring the bell. we discovered it 20 minutes later on the doorstep cold. but we were given another meal so worked out in the end but not ideal

I ordered when I was hungry and the early delivery was most welcome. Food tasted great too.

Never been here before. Got a kebab and chips separate. The kebab was freezing 🤬 had to reheat everything. Didnt taste good either. Only went 4 streets away from shop and had car. Won't be back again.........

Food was disgusting, the fish was stinking, batter was stodgy and not edible. Worst food ever. But noted that you took my money no problem, yet not a single response to my complaint.

Food was dry with no taste, wasn’t fresh salad & it was absolutely disgusting the only decent thing was the milkshakes,first & last time to be ordering from here!

Great choice of menu, really really big choice. Always hot and crispy chips. Wouldn't go anywhere else.

absolute joke this 30 minutes late and stone cold a waste of £20.

Great selection of takeaway food.

Absolutely outstanding fish & chips 😍 Great service & rapid delivery time!! Fish was super & you could taste that the fish used was fresh 😍 night and day difference from other fish & chip shops in the town who use “frozen fresh”

Absolutely appalling service waited over 2 hours for a mock chop supper for it to be stone cold won’t be ordering again!

I placed my order at 5.30pm and was given an estimated arrival of 6.40pm-7pm. My order didn't arrive by this time. I called the shop at 7.15pm and they said my order was next to leave the shop. I feel waiting more than 2 hours for an order of 2 hotdogs and a chips and curry sauce is massively excessive. My advice would be for to stop taking orders if you cannot possibly get them out on the expected hour and 30 minute delivery time that you set yourselves. Delivery arrived at 7.30pm and food was surprisingly warm. Still not impressed!

Shocking service was due to be delivered 8 820 came at 925 and that was after a phone call chasing my order

Absolutely brill. Massive great selection of food to choose from. And they deliver.

Good food, but and hour and a half late.

Avoid this place at all costs. Surly bloke serving. Took a long time. Food tasteless. Cash only and when I paid £10 for my £8.50 meal, the bloke "forgot" my change which I had to remind him to hand over to me. Saffron it is not. Again, avoid at all costs.

I have not received my food please cancel my order

Delivery was slow, but food was very tasty. Would use again. Thank you!

Driving through Arbroath on way home, popped in for fish and chips. Probably the best fish and chips I’ve had for some time. Keep it up

Our first visit, menu has so much to offer. Hubby had black pudding supper, I had a doner kebab and the dog had a battered sausage. All cooked fresh, really good and hot, big portions. 😋 Will use them again if we are in the area.

It was not as hot as it should have been, kebab was tasty but tough because it was not hot.

The food took over an hour to be delivered and was wrong. The correct order then took even longer than the original. The girl answering the phone had a terrible attitude on both occasions I called. There are so many issues for this place to sort out, but there seem to be very little desire to do so. They are happy with their terrible service as long as they can still make some profit. Very short sighted, uncaring owners and staff. One to avoid.

The nachos were really dry and there was no sauce as per stated on the item description. The chicken on top was cold, and so was the rest of the nachos too, and they tasted stale. Also, the halloumi fries were mozzarella sticks.

estimated time 17.50 - 18.10 food still not here at 18.30 very poor delivery food Luke warm

Love the food good quality very tasty

Fish batter not crispy quite soggy

Cold food ect tasted horribly bad I would never eat there again

Food arrived lukewarm and was 15mins late!

Last minute decision to get a chippie on way home and wasn't disappointed. Although it was late the food was fresh and very tasty

I ordered the chicken wrap which is so big it had to be cut in half. I ate half for dinner and the other for lunch. It was so good and you got plenty for the cost. I’ll order again definitely.

Can you please remove this restaurant from Carnoustie? They do not deliver here, waited for 2 hours

Very disappointed and dissatisfied called for a home delivery and was told it would be 25-30 minutes had to call back it took over an hour the fish and chips I ordered was disgusting the chip’s didn’t look or taste fresh and the breaded fish was rock hard and was disgusting will not be getting food from fisheracher ever again we have been customers there for years but no more I will find somewhere else to eat from

best in town always on time theyve put up with my tantrums when i think theyve got my order wrong but in reality its me who got it wrong but yet they r ever so polite and understanding only complaint i have is large donor kebab looks like a medium one but thats maybe just me who wants more and its not very hot lol but dont let that put u off try this chip shop and see for urself just how good it is

Was over at least 20 minutes late

Slushes were melted by the time we got them and food was stone cold.

Had a munchy box, and 4 of us were proper stuffed off it. Was really tasty hot and fresh!

Good portion of fish and chips , freshly cooked and delicious, batter was perfectly crispy with tender fish , would highly recommend a try if your in the area or passing by 10/10

Didn’t have to wait for delivery and a lovely meal worth the money would definitely recommend fisheracre to people thank you

Everyone loved the food, the quality and the price

Service was absolutely disgusting. Called numerous times after waiting an hour and was told my order was in the way, another 30 mins passed and was told again it was on its way, to be honest the little girl who was answering the phone her attitude was terrible!!! I explained I was a bit concerned that my food would be cold, her response was awk well once it leaves our shop it basically nothing to do with us 😠 and that everyone was in the same boat!! I understand business's can be busy, I did wait over an hour before calling to find out about my order. Will not be back service is disgusting, food was cold when it arrived food was horrible aswell, didn't want to deal with the takeaway directly so I contacted just eat and received a full refund, and rightfully so.

Got no salad with my meal, website wanted extra for this. However, their own website was the same price including the salad. Phoned store about the delivery time to be told it would be another 30 minutes even though it was already 25 minutes past expected delivery. They couldn't even apologise. Delivery driver was the same.

Went in last night. Just got a bag of chips. Quite possibly the most disgusting food I have ever tasted in my life. Cips were tiny, dry, shrivelled up and absolutely horrible. Unable to taste the salt and vinegar that was asked for. Won't be back.

Over two hours wait on delivery. Had phone shop and already been told good had left. Phoned again twenty minutes later to ask where it was to be told it had just left shop. When pointed out that was what I was told twenty minutes prior just given lip. Eventually arrived but sent it back for being way too late. Avoid this shop.

we got a delivery and the chips were absolutely freezing the last 2 times we have been the whole order had been cold but thought we would give it one last shot but nope absolute freezing! gone very downhill

Rang the shop twice. Nothing offered in the way of an apology. First time told the order wasn’t ready, 20 mins after delivery due. second time, 40 mins after delivery due told it had gone out for delivery but still took another 20 mins. Not the girl on the phones fault but no indication from her that the order was going to be late, or there was a issue.

We ordered one pizza. It took an hour and a half to arrive. It tasted just fine and was still warm, but couldn't be called hot. The delivery driver left our gate, which we always keep shut, wide open.

Arrived late, cold. I ordered a hoggie and it arrived as a wrap.

The vendor was unable to change delivery time expected on the app. I called and they gave me an updated time. The app needs to be adaptable or the vendor should not use it when deliveries are not keeping up.

Arrived stone cold, all 3 pizzas were over cooked, top and bottom … Won’t be ordering from here again. Very disappointing!!

delicious food. will order again

Could’ve been warmer but still tasty

Very disappointed, over a hour and half wait! . Baked pototoe was hard, cheese was rubber, salad was a big chunk of raw onion and some lettuce.

Absolutely disgrace 2 hours late ans still no food

Took two hours for the food to come after ordering and It was one hour late after the estimated delivery time

Really disappointing, food late and cold and never even got the can of coke I ordered. Won’t be using again.

Pizza was burnt. Doner meat was dried out. Not enough sauce

No salad provided yet again, it seems to be sometimes it is and sometimes it’s not even though it states salad is included. Seems to be if order on just eat there’s no salad provided but if order on their own website they provide salad

Expensive for the small portion I got

Pizza was not hot. It was dry and the base was a bit burnt. Not their usual standard

Took nearly 2 hours for a pizza to arrive. No help when calling to find out about it and it was cold when it eventually did arrive. Very poor service and quality

Delicious as always, one pizza didn't have the garlic base we ordered

Decent sized fish. Good batter. Reasonable price. What's not to like?

I called up to cancel after an hour and a half. Only response from them was "well its out for delivery so there will be no refund" lol. When the delivery guy did turn up (obviously they didn't bother calling him to let him know I'd cancelled) I told him I had cancelled and to just return the food. He was so apologetic and nice, couldn't fault him. He had just picked the food up moments before.

Ordered at 1819 hours. Pizza was meant to be delivered between 1845 and 1905 hours. It arrived at 1950 hours. Poor show for just a 12” Pizza order.

Absolutely amazing, you won't find a better pizza anywhere else

Food was awful cold and late and they marked it as delivered on just eat when it hadn’t even left the takeaway

1 hour & 35 mins later. Told just leaving after 1hr 10, then hung up on. If its going to be late just say' poor quality/cold food (no wonder) Not be back, poor show

Late said in the order between 9 -20 past 9

It should have been here between 18:30 latest 18:50 its now 1930 45 mins to an hour late yeah not good i was hungry earlier i wanted it earlier as i have to go out

The order was 30mins late , and the chips were missing from the order , I had waited so long that I didn’t bother to phone .

Excellent food and good portions

Good fish suppers. Will be back definitely.

Arrived late and when arrived food was stone cold

Food is amazing and delivery always before or exactly on time

Very bad food fish was undercooked and chips were disgusting this used to be a greet chippy but since the new owners it's gone down hill rapidly

It was supposed to be a large 2l cola, not a small one.

Got two bags of chips and a sausage supper the chips were disgusting nothing but hard crumbs kids couldn't even eat them absolutely shocking

Shocking service they clearly dont care for customers wouldnt waste money here as they give you the bare minimum and hang up if you complain clearly only care only for theirself

Pizza was undercooked, the bottom of the pizza was still soggy-like and the hot dog was on such a stale role, the hotdog was cold I really wish I took a photo but the tomato Sauce was everywhere but the hotdog too. It was like a school meal.

I didn't like Fisheracre Chip shop as the last time I tried to order online they didn't accept my new bank card and twice before that my meal was practically cold, so I went to Marcos and had no trouble with my bank card.