Felci Mutti in Bromley

What a stunning day at Ruxley manor. My family and I had rented one of the bubbles outside, but it was so hot that the restaurant had booked a table inside for us too incase we were too warm. The staff were diamonds. They couldn’t help us enough. 😊 The afternoon tea was plentiful and the quality was 10/10. It was a perfect day here. Thanks so much. 🥰

Absolutely disgusting. Only left one star because it didn’t give me the option to not leave any. I ordered and paid for some garden furniture at the end of March, £1800 in total. I called Ruxley today (16th July) to ask how much longer before delivery, only to be told the order had been cancelled weeks ago. Ruxley hadn’t given a refund or the decency to let me know about the cancelled order. I am assuming that they intended to keep my money and hoped I just keep waiting for my delivery. I did get refunded today but only because I called.

Great environment for family day out.

Ruxley Manor is an amazing place for garden enthusiasts. You can find anything from a small plant to a wonderful massive olive tree. It doesn't only offers outdoor products but with a massive hall you can buy a birthday card, gifts,toys,clothing pet products etc.It has also a fabulous delli with fruits fantastic meat (I recommend reab eye steak )and more special products. Lastly, they have a fantastic space for you to rest eat and drink. Mulberry cafe. Worth every time people are very friendly .Till the next time 😃

I can only say every time I been there it has been spotless and great customer service animals well looked after bad thing Is the massive hill you got to walk up 😂

Lovely big open space with everything you need for gardening and landscaping. Plenty of car parking, cafe on site and plant advice station if needed.

Ordered a parasol online and it arrived as promised. We had a query which their After Sales team resolved, responding really quickly to our messages. Highly recommended. Thanks to After Sales too!

Excellent place but a little expensive, but almost a place for a day out just don't take a credit card with you because you will get the "I wants"

Come here if you want to waste your day with items that are sold out and never replaced. They offer soda stream gas replacement but never have any in stock as they realise it’s a loss maker. It’s been over a month and asking staff gets you nowhere. Stop advertising what you don’t have. Useless. Food hall is packed on weekends with 2 people on the tills. Pol Hill and Coolings from now on.

Nice clean roomy restaurant, although it has the atmosphere of a motorway services in the noisy bit. Afternoon tea £10 good value (not on father's or mother's day though!) Very nice staff.

Went there for charging, just went in to check, and much there twice, nice place to eat out, neat and clean

Super garden centre, it's absolutely massive.

Was left absolutely heartbroken after our visit today. The hamsters are so poorly taken care of, no appropriate bedding, housing or any exercise wheel provided for them. We visited at 12pm and the hamster was distressed stuffing its cheeks with saw dust (which isn’t recommended bedding for them) as it was desperately looking to burrow and go to sleep. Staff were dismissive and didn’t listen to my concerns or my request to please add additional paper bedding. The hamster is an adult judging by its size and it breaks my heart that it’s been in that cage for several months without appropriate care or even an exercise wheel provided. Ruxley has always been a pleasure to visit and support as they pride themselves in their sustainability efforts but yet they’re miss treating animals within the same establishment.

Does all your garden and patio needs, can even get your hair cut there in E&S Barbers

Got meat from the farm shop. Good service, good price and polite staff

Ruxley Garden Centre is really impressive, lots of gifts and a great furniture department. Unfortunately we were very disappointed with the cafe, we have been here many times, and although a little expensive has always been worth it. The order got delivered wrong, sandwich had hardly any filling and the coleslaw side looked like it had been left out all day We sat in the booths by the kitchen and the cobwebs in the decorative wall was disgusting. So disappointing, hopefully you read this and rectify for other customers

...this is one of the biggest garden centres i've been to ...as well as all the plants you can wish for, they seem to have everything else you'd want for your garden and gardening needs all under same roof ...it's also cheaper for many items compared to some other garden centre's nearby (which is always great in these times when cost of living is high)

Your one stop shop for flowering plants, pet supplies, aquatics, lifestyle equipment, meats, groceries and more. And there is a coffee and snacks shop as well if you want a break. Spacious car park. If the sun is shining, it will make a great day out.

If you haven't visited, why not. Their Christmas Hall is something really special. However, you will have to wait until October.

Good selection and is a bit nearer to home. I still prefer Polhil as its bigger, flows better in store.

Best food shopping place in South London. All fresh veg and well sourced in Kent farms. Best selection of preserves, cheese, and meat. Minimum plastic packaging. Best team as well. Wonderful discovery.

Lovely, nice for a browse. Great to have the clothes, bags, shoes, candles, pictures and gifts etc to look at. Great range. Some things very pricey though. Lovec the new areas, lots to look round. Very nice. Restaurant is nice, you order from the app, now it's not self service like pre Covid. Tasty jacket potato. Pork panini not very nice and the coleslaw was big bits of cabbage... awful! No mayo. Salad accompanying was very sad. Need to be able to buy sandwiches on their own with no chips or salad option. Too pricey. In the farm shop bought 2 items. Cashier did not stop her conversation with the other one once to acknowledge us or speak to us. No please or thank you, hello or goodbye. Queues to pay as always. Right back to the outside plant area. They really need a till in the gifts area so you can pay for an item of clothing or a candle and not have to queue up with people buying plants and other garden stuff. One set of tills at the exit for everything in such a big place is ridiculous . This really needs sorting out. Puts you off buying anything to be honest. Only 2 people serving for a place that size!

Made the mistake of visiting on a bank holiday! Wanted to buy a succulent and all the accoutrement to look after it. There was no one in the plant section to advise me and I ended up getting an expensive pot without drainage which wasn't right for the plant as a result. Had to pay for it in the food section as those were the only visible tills. While passing through I noticed none of the food or ales looked local and everything was priced 2-3 times what it would be. A good selection though. All in, not the most successful of visits.

Great range of plants at reasonable prices. Outdoor range good too

Good place to visit for anything for the home or garden.

Haven't visited for a while but the improvements are very visible. Much more order to things, better range of good non garden items and a much better organised food offering. Enjoyed my couple of hours there.

Love this place. So much to look at.

As always lots to choose from some a bit pricey, but other than that good

Absolutely love it here, beautiful garden and home centre, cafe in site, butchers great value !

Smashing garden centre. So big and well stocked. The mulberry tree cafe is really lovely and food excellent.

Fantastic garden center with plenty to see and buy.

Lovely plants, beautiful accessories and cards in shop, food delicious but so overpriced ! £11.99 for a prawn sandwich - you can get a carvery roast dinner for £8 !

This is a beautiful garden centre. Every member of staff we spoke to were so friendly and polite. It was well stocked and had a lovely atmosphere

The place is great with varied plants be it indoor or outdoor. Also liked it that they have car wash too.

Do not buy online from Ruxley Manor under any circumstances. I had a full set of furniture delivered and the parasol was defective. I have made 7 phone calls to seven different people Neve, Carol, Nana, Kelly, Harley, Perin, Claire and not one of them called me back despite promising faithfully to do so. My emails to customer services haven’t been answered either. They say they have dispatched a new parasol but I don’t believe them. I have heard nothing from Duo their courier service. Nana told me it is my responsibility to dispose of the defective unit which is outrageous. I have spoken to Bramblecrest the manufacturers and they say as Ruxley have photos of the defective unit ( I sent them ) that is enough to get them a credit. Seeing other reviews confirming non response to complaints confirms what this company is. Unfortunately for them I have big connections to the litigation department of Freeths solicitors so if Ruxley think they can get away with such atrocious behaviour they have another think coming.

Lovely breakfast & better new layout of store 👍🏻

Ordered two garden benches online and received them very quickly. I contacted staff a couple times during the purchase process and was given prompt and courteous attention. I highly recommend this company.

Friendly staff, get the magazine for offers. Food hall is very goid & just bern upgraded

Great experience Plants trees bonsai even some fresh and frozen food. Great quality meat Highly recommended

Great garden centre. Plenty of good quality stock, well layed out, very helpful and knowledgeable staff

Had a beautiful pizza for lunch very nice highly recommend 👌🏻

Outstanding selection of plants, pots, ornaments, and landscaping materials. The staff are particularly helpful and nothing is too much trouble.

Really pleased with my garden furniture purchase - it looks fantastic and it is super comfy! We had excellent customer service in-store and throughout the after sale process as well. We’ll be back to buy some plants soon! Thanks again!

Excellent very pleased with everything there and all the staff were helpful

Work appears to be completed. Lots more to see and buy. Food hall has been expanded and opened up further.

Not the first time this has happened, but got some ribeye steak that is in ok according to the date but it's all grey and rancid, smells disgusting. I expect better from this place

Always a great place to go for all your garden needs.

My friend and I went here to have a meal and catch up on each other, we had the Quiche and Salad followed by two of there wonderful desserts plus 2 x coffee, all cooked and delivered to our table very quickly. The toilets are supper clean. We Look forward to meeting up with my friend again later in the year.

My favourite place. Has been refurbished slightly. Don't just sell plants they also sell garden furniture, BBQs, pets section, children's toys, books and a large variety of garden pots. Kitchen accessory and clothing area and not forgetting the food Hall and hot tub areas. Great cafeteria selling great food for all . Worth a visit as it does have offers now and then on stock.

Great place. Loads of plants n products & home items of all sorts too Oh! n Animal products too

Very good. Helpful advice from staff. Enjoyed coffee and pastry in café.

The restaurant food is great. Service with a smile

Visit Ruxley Garden Center yesterday and seen like they have had a massive shake up. The indoors area has been opened up and very roomy with loads of different items on sake. I have to say I was very impressed with the costings on most items. Ruxley use to be a very expensive garden centre I felt but now alot of their garden accessories are reasonably priced. Their cafe however is quite pricey for a coffee and lunch for us was a no go as very pricey. Worth a visit though for sure.

One of the best Garden centres in Kent

Great garden center lots of different home wear and furniture. Loads of indoor plants and outdoor plants. Cafe is great and ice cream and butchers are also really good.

Wonderful place. Had a cream tea in one of the pods. What an experience. Food was fantastic and the service by Fiona was exceptional. She was friendly, very welcoming and professional. Will come back again. From West Sussex and Southend on Sea.

We were looking for a good quality BBQ to buy and take away and these guys have a great range. Took a little bit of time to actually get said BBQ but got there eventually. Really nice modern restaurant with great food that came pretty quickly.

Everything you could wish for in a garden centre and more

Went for ice skating. It was good. Quite big overall. Good Collection of plants and pots

Wonderful afternoon tea in one of their domed pods. The food was lively and excellent service from Dan.

Very nice place to spend the afternoon especially in the summer

the butchers here is fantastic, great value for money and great cuts of meat

Very good butcher but it was difficult to find what I wanted. Also lots of items were not priced. Lovely garden centre though.

Love place to visit nice friendly staff and the restaurant is really nice too. Good collection of stock too.

Found our new favourite garden centre! Prices are reasonable, staff very helpful, it's large and well laid out with nice displays. The car park is large and there are many checkout desks open meaning we didn't wait long to pay. I look forward to coming back!

People rave about this garden centre I came assuming it was dog friendly as all garden centres are dog friendly and to my surprise it wasn’t.

Ordered pair of Naples Pro Relax XL Chair (Grey) Reclining Garden Chair online late evening....Received two days later...wow...amazing chairs and amazingly fast delivery...Thanks very much 😀

Great place for just wandering around in the many shopping departments all under one roof and then having a lovely lunch in their restaurant. Staff are always friendly and very helpful.

A delightful garden center that offers a great selection of local produce, plants, flowers, and shrubs, all conveniently located under one roof. There's plenty of space for cars and Tesla charging spots, too.

Excellent garden centre, which has undergone a revamp over winter and looks better for it. Huge variety of plants and shrubs, just the queues at the tills can be a tad off putting.

Very nice place Food very good Nice relaxing atmosphere

Beautiful garden centre. Went with a group of 42 people and had a meal in the Mulberry restaurant.The food was excellent and the service was quick. I would like to give Reece a special mention who coordinated giving out the food

Lovely place to visit great plants and flowers etc will go there again

We decided to try the restaurant for breakfast & coffee. Fantastic value & the food was served promptly & ultimately nice & hot. Afterwards we searched for plants suitable for hanging baskets & were given fantastic advice by one of the gardening team. Before departing we popped into the onside butchers & found some amazing prices. Definitely a place to experience.

Love this garden center, love the coach house restaurant too,,, super.

It's very expensive. But it's a nice shop to walk around.

Very good garden centre and home goods shop

Everything you need. Just treat yourself and your garden.

Very helpful staff, free local delivery, I was amazed by this, how useful is it to buy bigger things and not have to struggle to get them home

Absolutely disgusted by the treatment me and my elderly parents received here. The staff are horribly racist and kept looking to see if we were nicking something all the time. Was questioned for ID whilst paying an extortionate 300£ bill. Very bad experience and they have definitely lost my custom.

Great place lots to see and buy, butchers is excellent

Looking at a Bee garden lantern marked at £14. 99 and if I purchased a string iflights to go in it at £4.99 I would get the lights free. I noticed 2 price stickers under the display of the lanterns for £9.99.!!?? When questioned, a member of staff agreed to sell the lantern for £9.99 and the lights would be free. In front of me he then removed the original price stickers (£9.99) leaving the lanterns at £14.99 with lights free !!!!! Figure that out !!!!

Great place, some things are over priced but bargains to be had. And lots of knowledgeable staff. Also, insanely wild range of products, including great cafe and farmshop

Food hall is excellent, can't beat their steaks. However, the place is nightmare busy. Almost impossible to park. They seem more interested in selling every last inch of space on site than making it pleasant to be there. Plus facial recognition system in use with next to signage. These systems are proven to be ineffective, racist and exist.

A lovely place & staff very helpful.

Staff at customer service have absolutely no customer service. Shame

Great place great products great food lucky to have Ruxley on my door step

A wonderful discovery. I've driven by many times without ever going in but this time I needed something to deal with tree stump/trunk and I was told it would be here. It was. Plus lots of other plants, fruit trees, friendly and helpful staff, flowers, loads of garden fixtures, etc. It's a treasure chest of goodies for the garden. I would certainly recommend a visit.

Extensive nursery, which stocks everything. Wonderful cafe and most friendly and helpful staff. Currently having building work done near cafe but most parts accessible GG.

Always love visiting this Garden centre. A wide range of products available to browse and buy. The Mulberry Tree cafe’s food and service is excellent. Recommended without any hesitation.

I got everything I was looking for. Staff helpful in finding products which was fortunate as they are remodelling.

Great service and wide range of products.

Nicely set out. Was restocking after Christmas. The cafe was nice. Either order at the entrance, which slowed up service. Or order at a table via table code, though a bit clunky. That needs better thinking out.

Stopped for lunch which was very good. Ordering be made from QR on table or at till. Both easy to use. Service good as was the food. Price was not cheap but acceptable. Walked thru the garden centre and the plants looked good but currently not able to purchase any. Revisited 22 Jan 24 and still good.

My fave garden centre within 50 miles :) Checking their seasonal setting has become a family tradition for us in the past 3 years.

Great garden centre! Maybe pricey but good

Best place to purchase meat. So much

Really liked the products I received but unfortunately an item was damaged and one was missing from my order. I have since contacted twice to resolve this. However, I have received no response.

Just returned from a lovely afternoon tea in one of the pods. Cannot fault a thing from the service, food, and the lovely warm and cosy pods. Nothing was to much trouble and endless tea and coffee if you needed it. Would highly recommend. We had a lovely afternoon. The ladies serving us was very friendly and helpful thank you for making the afternoon very enjoyable.

Very poor customer service. Placed online order. Came damaged, which can happen; however, emailed them the same day if delivery and still had zero response over a week later. Seems a take your money and run outfit. Avoid!