Felci Mutti in Bromley

We met family in the restaurant and was disappointed. The chicken and mushroom pie, appeared small and contained little chicken and we couldn't find any mushrooms. The peas appeared hard and tasteless, the chips dry and just warm. The roll that accompanied the soup was extremely hard. Having spent 51 years in the food industry, in my opinion the quality for the price was lacking.

Excellent classy and well stocked garden centre with beautiful Christmas display and family entertainment. Lovely food hall. Good to visit and shop for an afternoon out.

Do not eat here unless you want to throw away your money, we had the pizzas drowned in mozzarella, the coffee was not coffee the cakes were dry, been let down massively by this restaurant. And as you pay online at the table you can’t even tell the staff about the food as they don’t come back over and visit. -10000 stars avoid coming here. Worst £20 ever spent

Bought and paid for 2 teddies for my little ones today and went back in to the food market to get some snacks. The lady at the till basically accused me of stealing and asked to see my receipt after i told her i already paid and came back in to get food. Luckily I had kept it. If I was a white woman with grandchildren that looked like hers she would have taken my word. It doesn't take long to get out of London to experience racism. Overpriced tat is fine but racist staff is inexcusable. Won't be coming back

Lovely place, a labyrinth of different products and produce. It's very hard to describe. it definitely needs a visit.

Lovely experience for the kids and great breakfast

Our seat was just inside a door which constantly opened and closed letting in a freezing draught. There was no other suitable table available.

Omg awesome place for xmas ideas and goodies, loved the food hall there, and excellent butchers

Drove round the car park and drove back out again. When the car park is full, they should put signs up and let drivers know.

Love this place, especially the butchers! Got everything you need.

Very nice centre with lots to look at and buy plus very nice cafe with lots to choose from.

Love visting at xmas time... Really starts to feel like xmas when I visit here.. Lots of xmas products. Only down side is how popular it is.. Car parks are usually packed..

Good range and quality of stock. Amazing Christmas displays. All kinds of Christmas decorations, lights and trees. Staff very helpful. Good assortment of shrubs. Lots of garden furniture on display. Additionally there is a pets and aquatics centre.

Always nice when you increase the cost to charities from £500 to £1495 for rink hire. I used to think that Ruxley was a key part to the community but now I know it's just about the money

Great garden center, excellent lunch.

Beware of their customer service! I’ve been a loyal customer at Ruxley for a long time, but I recently had a very disappointing experience. I bought a large glass picture frame that had a small chip and it easily cracked after I brought it home, even though I handled it carefully. When I returned it to the store, they refused a refund or exchange, blaming me for the damage. I contacted customer service, but their response was overly formal and boiled down to “that’s our policy.” It felt dismissive and didn’t address the poor quality of the product. They also didn’t reply to my response so that’s why I’m writing this review. This experience has really put me off shopping at Ruxley again. I hope they rethink their policies and take customer concerns more seriously. You wouldn’t get this at somewhere like John Lewis.

They have everything for the garden. The animal exploitation is saddening, though. At Christmas, reindeer kept as an attraction.

Lots of choices in the food hall.

Great place to visit, easy parking. Amazing range of Christmas decorations.

A truly wonderful place Lots of Christmas stuff, and probably one of the finest onsite Butchers shop around.

Awful customer service! Placed an order with them and they took my money , no confirmation of the order was sent . I then tried to call them to resolve the issue.. NOONE ANSWERS THE PHONE !! I then got an email saying they payment is pending and they have no control of it so can’t cancel or accept and asked me to make sure when I place the order the delivery address matches my card address so I placed another order AND AGAIN took my money!!! No order confirmation! That’s £60 they owe me. Absolutely appalled that they have a telephone number and no one actually answers it. I want my money back !! ASAP

Massive place with all sort of lifestyle products but I was there for the plants....garden centre after all. I found the rare plant I was looking for and even had help from a couple of staff members to make my final choice. But I was surprised how small the actual plant section was given the sprawling place. The queuing time at the tills was not great but otherwise I found the staff friendly and helpful. Perhaps it is no longer the place for plant enthusiasts but good for family visits and holiday themed purchases.

Website is unfriendly and I am unable to find products.

Very good display of Goods, but also expensive.

Great garden centre that generally stocks the plants I’m looking for, however this trip was to see/buy the Christmas decorations. Ruxley Manor always have a beautiful and imaginative display of around six trees with themed decorations.

This garden center is a must-visit! It's not just a place to buy plants; it's an experience. The cafe is cozy, perfect for a post-shopping treat. The home section offers unique finds, and the Christmas decor is simply magical. The staff is friendly and knowledgeable. Whether you're a seasoned gardener or a novice, you'll find something to love.

A little pricey but the quality is top dollar so it's worth spending the extra quid.. Love this place at Xmas too..

Fabulous Xmas gifts and decs. So busy though.

Good but overpriced produce and nice plants but the prices are so inflated it’s ridiculous. Add 1/3 on to what you pay in any other nursery. It’s not really aimed at gardeners but at people who want crap plastic reindeer and to overpay for everything. Do your research and head elsewhere. Used to be great a long time ago. (Also. THE QUEUES).

Hey this place is great. It has so much to offer, including a huge Christmas grotto, a food hall, restaurant, and even a barber shop! Loads of parking and all seems very accessible. As with most garden centres this time of year, I'd recommend getting there early.

Had a very disappointing visit to the cafe on 21st November, my fish finger burger and chips was barely warm, the fish gougons were mushy. The food came up very quickly so it seems it had been sitting around for a while. I would have sent it back but my granddaughter had an appointment to keep with Santa.

Ruxley Manor is one of the best family destinations locally. A garden centre doesn’t really serve it justice. Complete with a food court, grocery shop and sections for clothing home wares and seasonal items. On sight you can also experience temporary seasonal events/activities. A Christmas grotto for the little ones, an ice rink and other. Going there for shopping or to just have a nice family day out you won’t be disappointed by the experience.

Great range of plants at reasonable prices. Their Christmas range goods and ornaments are out of this world.

Great Christmas decorations, but not cheap.

One of the best Garden centres in Kent

Love this place. It is a great place to grab food with a nice quite room to eat in and a good shopping place for plants and gifts with helpful friendly staff. You must go see their Christmas sets up.

Lovely garden centre and some great stuff on offer. I had food here a few times but this experience was a bit disappointing with food. Service was nice and quick even though it was very busy.

Staff was really helpful and polite, lovely range of jellycats

Ultimate go to Christmas paradise. Ho ho ho xx

If you want an easy shopping experience at Christmas time go on a weekday, but you'll miss out on the wonder on the faces of the young kids.

Went to the Christmas groto .it was really very good for the kids

Lovely place to visit at Christmas

Brilliant shop but desperately need more people on tills. 3rd time visiting in two weeks and only ever two people on each set of tills with MASSIVE lines of people waiting. Would be 5 star otherwise but queuing for 20+ mins each time is crazy and see a lot of people get fed up and walk out

Lovely place to visit Take my mum here 3 /4 times a year have a lovely lunch

always spend far to much in this place love it

First time here and what a great shop. Nearly everything you could want under one roof. It is a garden centre but sells much more. Had a good meal in the restaurant although on the expensive side, as are all these type of places.

A tawdy cathedral of commercial over indulgence and tat, but useful if exotic gardening utensils are are your thing.

I've been to Ruxkey quite a bit over the last 10 years or so and it always feels like a nice day out in this lovely garden centre, shop and restaurant!

Love ruxley garden centre always have what you want and more and plants are really healthy and staff are very helpful

Visit fantastic as always, come every year to see the beautiful Christmas displays and spend loads of money. Will more then likely be back again in a couple of weeks to stock up on meat from the butchers.

Amazing place but quite expensive

Great big open space. You can find everything. Nice gifts options, plants and Christmas items at the moment. Plenty of car parking, cafe on site. Nice ice cream.

Visited the Christmas job which has grown in size, so much choice and wonderfully put together. Also visited food hall which as always has a fantastic range of produce

I really liked the Christmas decoration collection this time. But as always, the garden plants were awesome. I also tried the restaurant and liked it, but it was a bit crowded and there was a waiting time.

Everything you need and seems to be cheaper than other garden centers. Have a fabulous Lemax section. Christmas is the best time there for me. Lots of festive decorations

Restaurant is really poor over 40 minutes wait for food. They bring out your drinks 20 minutes before so your drinks are cold only order a sandwich

Lovely garden centre with a really nice restaurant. Great Christmas Department and lots of beautiful things for the home. Well worth a visit !!.

Great place to spend time with lots to see. Pretty much everything comes with an inflated price tag though, depends how you want to spend your hard earned cash.

Lovely place! Big inside, lots of different sections inside! There christmas displays are fantastic! Restaurant was lovely food, drinks as well & catered for my gluten free requirements - reasonably priced! Lots of car parking spaces! Definately worth going - you will enjoy.

A lovely centre to walk round and buy a few things that you need as well as buying some of the good food that they stock.

Today the cafe experience was ridiculous as they stopped taking orders because of a backlog by 1600ish. The restaurant was not even full capacity. Told us 40 min wait for tea even..and heard manager on duty who decided this say 20 mins to other customers , so inconsistent!

Absolutely fabulous Christmas display

Very interesting and well stocked garden centre

I do not usually comment on members of staff but feel compelled in this case.During a visit to purchase items from your annual Xmas Display we found some place mats we liked, but there weren't enough on display. So we approached a member of staff (Jo) who was so helpful that I would like to register my thanks.Even though obviously busy she went out of her way to help, nothing was too much trouble and after a search of the warehouse found what we wanted. During our conversation she mentioned it was only her 2nd. Day at Ruxley. Her attitude was exemplary and a credit to herself and Ruxley especially in view of the fact she is only recently a member of your staff.

Great place so much to see from plants pots christmas gifts and a great Tea room x

Nice layout, great selection and good food.

I visited the cafe, which we do often, wanted to have a coffee and cake, when we tried to order the online system stated that it was a 30 minute wait, which I found unacceptable. I asked a member of staff, who could not help but walked me over to two women, busy talking, who did not immediately stop to deal with my query. The attitude of the, I believe, manager was very poor, did not try to deal with my query. The issues are If it is a long wait, then the small orders should be dealt with separately as someone wanting coffee and cake should not have to wait 30 minutes Also there was an ice cream bar that could have taken the order but we were not informed until the very end of the conversation. Why is it such a long wait, if they know their busy periods, they should take on more staff, and or train the other staff to move from what they are doing to cover the cafe, same with the tills. They should also make it clear online that a coffee and cake can be purchased at the ice cream ber It seems to me that the owner are more interest in profits than providing a decent service, the attitude of the manager was worse than poor. All in all an awful experience

So much to see and do. Full of Christmas decorations. The cafe area is very good with excellent coffee and cake.

Excellent garden centre with huge restaurant, good choice of things to buy and a decent food menu. Christmas decorations and xmas displays are very impressive! this year their is so much good choice of xmas stuff to buy. I was very impressed with displays and staff where very helpful.

Our local garden centre and we’re so lucky to have it. Quality of everything is excellent, food hall and butchers are a must stop on the way out! Restaurant and coffee shop have a great menu. Always busy so best to arrive early for parking or park in lower carpark and get your car washed whilst you’re at it!

Good cafe. Great Xmas selection

Brilliant garden centre and day out for the family. Lovely cafe with a good menu and service. Great selection of food, gifts, home and plants. Amazing Christmas shop.

Very impressed with all the modifications since my last visit. Only picked up a few things but sadly had to leave them behind as the checkout queues were horrendous. More checkouts are badly needed to cope especially with the run up to Christmas.

The cafe food let’s this place down massively. Undercooked eggs, and my latte was warm milk with my marshmallows and flake not even on the cup? The toast was bassically bread and my wife’s English muffins weren’t even toasted. £35 for a meal and drinks for 2 I expected more. The garden centre is gorgeous and is a great space however, it’s just the cafe that has detracted from the experience especially if you are travelling.

I went here with my family, and quickly found a parking place. I was amazed at the size of the place! It has fashionable clothes, tools, presents, fresh vegetables, a delicatesent, a café, a massive Christmas array, it really is almost a supermarket but with a lively welcoming feel to it. We spent two hours there. I truly recommend a visit to walk around and it will give you all sorts of ideas on what to buy as a present for someone.

Good food and service. Don't bother trying to order using the QR code as its useless.

Super fruits and veg butchers second to none been buying meat there for a few years 5stars

Cant wait for the full Christmas displays.

Quickly strolled through but a sizeable garden centre with a nice and relatively costly restaurant serving locally sourced food. Quality of the food was nice.

I went there with my son. I really enjoyed shopping there.

Great food, great people, good all round for almost everything

We just popped into the café for a bite to eat ,just missed the lunch menu ,so we just had ice cream.love the food hall and their plants always look well looked after .

Great garden centre to visit & a good selection of indoor/outdoor plant's & staff very experience & friendly and a good food hall and restaurant as well.

Fantastic centre, looking for artificial flowers great choice not cheap but not to expensive .

Fantastic centre, looking for artificial flowers great choice not cheap but not to expensive .

The garden centre is great. Amazing array of plants, pots, garden furniture, ornaments, ponds, everything you need in one place. There's a good shop with a vast number of clothes and homeward and indoor plants. The food shop is pretty good. Less positive is they've closed half of the regular inside space to create a huge Xmas array - very pretty and festive, but it's mid September. The internal restaurant is a bit weird, staff are quite officious which might be because they have a strange service system to follow. Food is patchy, and "fresh" orange juice for £3.99 wasn't even up to Tropicana standards. Overall a great garden centre but I'll stick with the core garden stuff if I go back.

The garden centre is great. Amazing array of plants, pots, garden furniture, ornaments, ponds, everything you need in one place. There's a good shop with a vast number of clothes and homeward and indoor plants. The food shop is pretty good. Less positive is they've closed half of the regular inside space to create a huge Xmas array - very pretty and festive, but it's mid September. The internal restaurant is a bit weird, staff are quite officious which might be because they have a strange service system to follow. Food is patchy, and "fresh" orange juice for £3.99 wasn't even up to Tropicana standards. Overall a great garden centre but I'll stick with the core garden stuff if I go back.

Beautiful food in the cafe 15 Sept food standard is as good as always thank you

Mum and I go here for lunch great food plenty of space great to wander around 😀

Great environment for family day out.

Teegan in the garden furniture department was excellent, very helpful polite and knowledgeable.

A wonderful garden centre and very impressive cafe. Had a lovely morning here with our Granddaughter.

Lovely place, mixture of garden centre,foodhall and department stores. Perfect for a day out.

Made to feel I am a liar by restaurant staff very rude young lady .expecially when they replaced it and got told to make sure I do it right next time She belittled me infront of my family .I am very disappointed with the service will never come back again

I love ruxley and come here regularly but they keep closing the entrances early and as a disabled customer that's a lot of extra walking!

Called in garden centre today for lunchtime and shopping 27 passengers on the coach loved it. Going to for cooks Coaches next day trip visit to you.

It’s got a wide range if everything you could want, gifts, garden furniture, restaurant and fresh produce, a bit pricey bit good quality. Plenty parking however I can imagine weekends are very busy

More an emporium than a garden centre. Great food hall (be prepared to pay over the odds here) great quality products, an excellent butchery department. Quality fruit and veg. The home interiors department, for accessories, is exceptional at a price. But again, quality and design. The actual garden centre is well laid out and is well stocked though did not have an Abutilon in stock on this occasion. The Mulberry Tree restaurant is clean and spacious, not cheap but a good place for a break. Disabled Parking is on site. Accessible toilets available.

The staff are very friendly and helpful. Great choice of products and their plants are of great quality. It's had a massive change since we have been back for a few years and wow what a difference, we shall definitely be returning customers

Really nice place. Recommend anyone that loves plans. The restaurant has good food and the prices are ok. Toilets are very clean.