Fei Von (formerly Prosperity) in Denbighshire - Phone Number, Reservations, Reviews

Lacks ambience hugely! Service was sooooo frustrating slow!!! Had to wait ages for wine glasses even though the wine was on the table, another guest had the wrong delivered twice complete lack of knowledge but they were extremely young serving. Had to chase up the soup. Food was nice but it needs something extra !! Waiting on staff had lack of training. I’m local and sad to say I wouldn’t recommend unless changes were made. You could do so well!!! Couldn’t cope when busy

This was my first visit to this restaurant/Takeaway as my normal takeaway was closed until the new year. I phoned my order in and was pleasantly greeted and my order was taken. On arrival to the restaurant I noted there was only one table with customers (not a good sign on a Friday night) there was a complete lack of ambience and the decor looked old/dated and very tired. As I entered the premises (first time ever) there was a sign that stated ‘please wait here’ right in front of that is a table where two people presumably the owners one standing one seated were working on table placing. Neither person looked up or acknowledged me entering the premises, not a smile, eye contact or gesture to welcome me or acknowledge my presence, I could have literally high fived them they were that close and not a murmur could be found, very very poor customer service. Finally and of course the most important aspect of this review, the food. I ordered a very ordinary dish of curried beef, egg fried rice and chips, what could go wrong, everything. The curried beef was a runny translucent goo, I’ve never seen anything like it, the egg fried rice was pretty much missing the egg and looked like it had never seen a frying pan, the chips went in the bin as they were uncooked and had the most perculiar taste, this morning I have been sat on the toilet with a bad stomach, god help me and my insides. Please, please, please avoid like the plague.

Support our local businesses. Take out, delivery. Fabulous food, excellent service and polite service. Would highly recommend

Early bird 3 course meal. Not your usual biblical tome size menu, but the usual favourites to choose from. Our party of 4 all had different and all agreed that they were tasty and of a good quality. Efficient service, clean surroundings, and competitively priced drinks. We all said we will return. This is a Chinese Restaurant serving the usual Chinese favourites, at a good price. It is not China Town authentic cuisine, but we didn't go there expecting it to be !

Went to this lovely restaurant for the first time. Our food was excellent, service was excellent, and all at a reasonable price. We had the salt & pepper platter starter, sweet and sour chicken and king prawn curry for mains, all delicious. Highly recommend a visit.

I recently went in to order a takeaway for my wife and I and was disappointed to be told they only accept cash payments for takeaway food even though the card machine was only a few feet away. I left to get some cash out and returned to place my order. While I was there the same member of staff allowed a young female to use her debit card to pay for her takeaway order. Now, I don't think I look particularly shifty, so I assume the reason I wasn't able to pay by card is that I'm a middle aged male rather than a young female. So owing to the staff members actions and his response to me questioning what was going on, I certainly won't be returning.

Lovely welcoming restaurant. Lots of choices including veggie/ vegan dishes. Excellent service from staff and delicious food. Made a real effort with our family.

So , I used to here when it was Prosperity, and then it was the whole package Food The food has always been good here , no question about that . Except the starter share platter , which is £12 for 2 was disappointing. It used to be amazing with the little chicken satay skewers. That has now sadly gone . I felt it was disappointing & not enough food for the money. The main was however lovely Ambiance So some changes could be made to take it back to the feel it had as Prosperity It now had no atmosphere . Some background music ? The lighting is too bright for a restaurant. Its very clinical no decor & feels a bit like a canteen. The service is quick which is good , but please dont keep coming over to check everything is ok . 3 times , too much Also my pet hate , don’t clear away empty plate when other people are still eating . Please just make the place more appealing? I probably won’t eat in again, and just get a take away , because i wasn’t relaxed in there at all - such a shame

The food was great and tasty, not too oily. Overall very tasty. We had the Cantonese sweet and sour pork **** and the crispy beef ***** we also had a salt and pepper box which was ok *** We will be back.

Came here for a family celebration. So disappointed with our meals , spoke to a member of staff but she was very rude and argumentative… would not let us speak!!!! at the end of the day we are paying customers you should listen!! The steak was fatty and chewy it was disgusting I know the difference between different types of steaks and it was definitely not fillet it was absolutely vile. The kids meal wasn’t very nice either. I will not be stepping back in there again nor will any of my family members Definitely need to be taught some customer service skills

fantastic for vegan options, it’s not often i don’t know what to choose! vegan chicken was delicious as were the chips and curry triangles, staff were so lovely, nice atmosphere and i look forward to visiting again soon :^)

we enjoyed a lovely evening meal here, the staff couldn't do enough for us and the food was excellent