Based on 385 opinions finded in 1 websites
Opinions
Last minute decision to stop in for some food, the price was good, the staff were very welcoming and friendly and the food was delicious. I had a steak and it was cooked perfectly and tasted delicious. I had been having a crap day but left feeling much happier thanks to the friendly staff, great music and tasty food. I will definitely be going back.
Lisa Faal . 2024-11-16
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Really enjoyed my time there, good staff. Would really recommend. The environment was lovely.
Amber Latto . 2024-11-10
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Amazing staff, best food I’ve ever had, very accommodating!
mia melias . 2024-11-10
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Vicky, James, Becky, Callum and staff are brilliant. Friendly, welcoming always. They’ve only been here for a short while but already the atmosphere has changed for the better. You can see that the whole team want to make this pub the best yet with a true community feel. Chris
ethan Jones . 2024-11-10
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The new decor, food and staff are a far cry from its past. Visited today with my daughter and her nan. Food was very good. Staff polite, decor & cleanliness also very good. ⭐⭐⭐⭐⭐
Home Acct . 2024-11-08
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I recently came In and had the Thai green curry and a drink on the Wednesday deal. I was very happy with the food it was delicious (have not eaten there in a while) and was thrilled . The staff are very friendly and professional and the new landlords have done an excellent job in the marketing , communication and great customer service. It’s nice to see the owners asking customers for their input and taking a general interest in what we want and events happening there. Great job guys 👏
Ashley Rees . 2024-11-02
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Fairwater pub is my local pub. It’s got a nice atmosphere and the food if good. Definitely recommend it.
Andre Rees . 2024-11-02
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Amazing atmosphere loverly food and great food staff
karl bryant . 2024-11-01
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Went for food and few drinks food was fantastic staff was fantastic too u definitely gotta try it if u haven't
Lynne Doyle . 2024-10-27
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We travelled over to Cardiff from Bristol to meet with friends and decided to pop in The Fairwater as it was local. Great airy pub, staff and management all very welcoming. The food looked lovely that was coming out from the kitchen, we didn't try it on this occasion, but will definitely do so when we next visit our friends again!
Abbie (Yster) . 2024-10-26
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good food, atmosphere and service! 10/10 recommend xoxo
nyla . 2024-10-23
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Fantastic food , lovely landlord and landlady . They can’t do enough for you , very welcoming and that goes for all the staff . Keep up the good work James and Vicky you are smashing it , you are making the fairwater great again 😁 x
Sarah Coles . 2024-10-23
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Since being taken over in August 2024 there has definitely been an improvement. The food is delicious, especially the lasagna. The staff are very friendly. The pub smells clean.
Parker Anderson . 2024-10-16
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The stuff are lovely made sure we have everything we needed for My 30th party (privet Event.) Drinks and the room was a fair price would book another event there again (no stars on the food as I didn't have food there yet )
rebecca morgan . 2024-10-13
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Very friendly staff, and clean,lovely food
Angela Clift . 2024-10-13
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I booked the Fairwater Pub's function room for my sisters birthday recently and it was amazing. All of the staff were welcoming and friendly from the moment I started setting up to the very end of the night. The communication between myself and the Landlady and Landlord was smooth and very clear. They offered me tables and let me lay out the room how I felt best. They let us have a DJ there and our own catering. The price for the room was amazing and I would recommend it to anyone. I would defiantly go back and I can't thank them enough! Happy smiles all around
Pipper Morgan . 2024-10-13
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Last night, my friends and I visited The Fairwater Hotel/pub for a casual evening out, and we were all thoroughly impressed with the experience. Despite our large group of 10, the staff were incredibly accommodating, the service throughout the night was top-notch—friendly, attentive, and efficient, without being intrusive. The menu offered a wide variety of classic pub dishes with something for everyone. . The Fairwater hotel did an incredible job handling our large group without any compromise on quality or service. Everyone left full, happy, and already talking about our next visit. If you’re looking for a pub with hearty food, great drinks, and a welcoming vibe, this place is a winner!
Rebecca Manley . 2024-10-12
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Lovely atmosphere, really friendly staff and the food was great. Definitely come again
Clare Nelson . 2024-10-11
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What a lovely find! Great choice of drinks and the food we had a lunch time was fab. Will be back.
Chris Lewis . 2024-10-05
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Whilst in Cardiff for the day, was looking for a nice pub to spend a few hours and found this gem. James and Vicky were really welcoming. Great range of drinks and food was also great. Great service all around.
hayley veale . 2024-10-05
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Amazing pub. Great atmosphere. Vicky and James are very welcoming. Definitely coming back.
Charlotte Elliott . 2024-10-05
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What a change since the new landlords taken over. Food has improved and drink choice is much better!!
Karen Williams . 2024-10-05
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Not been here for years but since James and Vicky have taken over I thought I’d give it a go.. what a great job they have done! Excellent service, fantastic food, wonderful atmosphere! Would recommended to anyone and I will definately be back!
Terri-lee O'Reilly . 2024-10-05
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The new land lord and land lady are fantastic! They are so welcoming and come around and talk to everyone. The food is amazing and really reasonable. There's a real community feel in the pub and I feel really comfortable taking my son there. Brilliant playpark too.
melanie boxall . 2024-09-28
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lovely friendly new landlady lots of things planned great pub
Fay Bowring . 2024-09-28
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Had a lovely lunch with friends today. Landlady made a point of meeting us and staff were lovely. We will return thank you
Maria Spear . 2024-09-26
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Wow, 1st time going to The Fairwater in quite a few years. We had arranged a small get together/baby shower for 25 people. Both James and Vicky were so welcoming and couldn't do enough for us. Becky and Callum were very helpful too. The food was delicious and drinks were reasonably priced. With such a lovely, welcoming community atmosphere we have made the decision to hold out works Christmas do here this year and we can't wait!
Zoe H . 2024-09-26
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great service amazing food will definitely return i highly reccomend this place!
poppymorriseyx . 2024-09-20
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Well, what a lovely experience!! We’ve been here before and we’re not impressed but after hearing it was taken over we thought we’d try it again. So glad we did !! The food was delicious and the atmosphere was lovely. Very welcoming staff and our boys felt at ease even being the only children in the pub. The outdoor area looks lovely and would be our chosen spot during the warmer months. Was lovely to see dominoes, cards and colouring available ! We will definitely be going back and we can’t wait to make this our local.
Amy Farmer . 2024-09-20
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Lovely service Drinks fresh and cold The steak and chips were lush steak so tender And the nachos were delicious
Caitlin Evans . 2024-09-19
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Had a lovely afternoon today with my mum down the fairwater, lovely staff and great atmosphere, very welcoming. Will definitely be coming back again, food was also lovely too
Becky Deacy . 2024-09-17
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What a lovely polite pub, went with family , my 2 year old was kept well occupied with colours and books, landlady and landlord gave GREAT customer service , very welcoming down to earth people , food was lovely cooked with care, can’t wait to come again soon Thank you for your service
Katie Knight . 2024-09-14
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This was my first visit to the fairwater hotel. I moved to the area about a year ago, but never thought about visiting. The new owners have been posting on the committee site quite a lot with new entertainment and photos of the new menu. I thought I would pop in with my dog (on my evening walk). The pub was super friendly with water for my dog as well. I had a glass of wine and a chat with some regulars and the landlady. This pub will become somewhere I will will frequent often. It really felt like a safe space for someone on their own as well as my dog, and if he's good my husband as well 😎 Thank you for your hospitality.
Charlie Ball . 2024-09-14
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5 of us ate here on Saturday 14th September, what a difference from the last people who had the pub,definitely would come back for food and drinks obviously,
Paul Ocock . 2024-09-14
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Watt a lovely landlady and landlord amazing service great day
Robert Knight . 2024-09-14
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Unfortunately I chose to go when the food wasn't being sorted but nonetheless amazing place for locals and anyone in general. Owners are superb
Jared Edwards . 2024-09-10
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Not a bad pub. Some good customers drink there and dogs are welcome. Food isn't outstanding but not bad. If anything the beer is a little pricey for an out of town pub that is used mostly by locals.
Jonjo Burke . 2024-08-17
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Friendly staff. Play area for the kids and (a rare find this) a skittle alley! - reminds me of childhood pub experiences before skittle alleys and games rooms were turned into extra seating for diners. Brains bitter and pale ale (nice mild local brew that) on tap as well as the continental lagers. Karaoke was also setting up for the night so probably a good local to visit for having a sing song!
Will G . 2024-05-10
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A bit of seniors pub. Quite quiet on a Thursday night. Very efficient bar staff.
Jon Beard . 2024-04-18
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Mishap with the meal as chef was off. Manager and daughter in the kitchen instead of closing it . Apolisged profusely . Ensuring that my client was happy. Will return
Jacqui Evans . 2024-03-24
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Visited with our skittles team, friendly atmosphere, good beer, excellent service by friendly staff.
Hellyar Curtis . 2024-02-22
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Chef is amazing. Atmosphere is amazing and staff are amazing. Lovely community pub ♡
Louise Hill . 2024-02-11
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Had the lasagna and sticky toffee pudding absolutely delicious had a lovely time friendly staff great service perfect for a nice family meal highly recommend 😁
Krystyna Lane . 2024-02-09
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Nice pint a pleasant barmaid what more can you want
David Nash . 2024-01-16
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What great staff and very welcoming owners. 5***** service.
Gareth Edmunds . 2023-12-23
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A great community pub with excellent food and service
John Flynn . 2023-09-01
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No respect for residential neighbours when they have outdoor parties with music absolutely blaring so all you can hear all day is the thump thump thump of an awful baseline.
Mighty Quinn . 2023-08-28
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Just had a Sunday roast, three adults and one childs roast, the nicest we've had in a long time
Mark Akerman . 2023-08-27
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Excellent pub with great food!!!
Dominic Heath . 2023-06-28
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I have lived in fairwater since 1968 i would not want to be anywhere else
Paul Hartland . 2023-06-16
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first time in years, staff lovely, didn't eat on this occasion. Looking around it seemed nice. Will go back to try food.
Keith Richmond . 2023-06-14
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The staff cannot do enough for you. Very welcoming, lovely food. The children love it there too. Many thanks
Emma Kelly . 2023-06-11
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I am a regular customer of fairwater pub as I live locally. On Saturday the 10th of June, I went there to watch the Champions League final, as they have a big screen and I enjoyed the atmosphere. From the beginning of the game, I was ordering drinks for my family (My partner, 12 year old son and I) At half time (around 8:50 PM) I ordered another round of drinks, which I was served by a bartender. Just after paying, I was approached in a rude manner by a lady who seemed to be in charge and she said “The child needs to be out of this pub by 9:00 PM!” Although I understand that these are the rules, which i was not aware of, It is the rude manner she approached me, giving me and my family 9 minutes to finish 3 drinks! And it is the way that she barged it and raised her voice at my partner! It is not the way you treat local, regular customers! Additionally, she could’ve told me that before I purchased the drinks! Terrible customer service!
Vestalija Vesta . 2023-06-10
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Food shut early but fabulous day other than that x
Karen Slade . 2023-05-29
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It's more a locals pub than anything else and it's not a place I would like to return to in future but it's all experience at the end of it all.
Joanne Saltfleet . 2023-05-27
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Sehr netter Pub mit freundlichen Walisern und sehr freundlicher Bedienung
Sebastian Kaps . 2023-05-09
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Attended a private party here the staff were brilliant
Peter Heatley . 2023-03-27
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Food was good quality however the service and atmosphere wasn't great. Rude staff and you definitely get that, 'I'm being stared at because I'm not a regular' feeling. Wouldn't visit again.
James Pember . 2023-03-13
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The food was lush and the staff was very helpful as well xx It's a lovely place to go for a couple of hours or a few hours xx
ann o'lea . 2023-01-15
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Absolutely the place to go for good food I usually go down in the week for Food there but I also booked a Christmas meal and it was the best dinner Iv had in my life I will Definitely be booking next year
Roxanne Hale . 2022-12-20
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Went for lunch couple of weeks ago and exceeded my expectations! Ordered the burgers and they were so good and very hot. 88yr old auntie had one as well and no lie...she ate the lot! One of best burgers I've had, staff were lovely and Jon great landlord always chatting to customers 😁
Kerry John . 2022-11-29
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Food was fantastic. Good price on drinks atmosphere was great. Entertainment is very very good for all ages .
jay osullivan . 2022-11-17
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Food very nice staff very helpful will go back.
Patrick Cuddihy . 2022-11-10
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Good locals pub dear but same as others good atmosphere sometimes good sports
Stephen Evans . 2022-11-09
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Very welcoming place newly refurbished. Delicious meal and great value.
Catherine Marchant . 2022-11-05
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Excellent food and good for value
Joan hay . 2022-09-22
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More of a pub for the older generation based on my only visit.... EXCELLENT parking for mobility scooters.
Steeevvveee Bee . 2022-09-12
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Lovely pub food was lovely and staff very friendly
Jim Whitten . 2022-09-04
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Went to a lady's night Event which was so much fun, the staff were friendly and the drinks weren't breaking the bank.
Liz Morgan . 2022-08-16
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Pretty good service the gents toilets could do with a good deep clean
Matthew Jenkins . 2022-07-10
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Friendly, welcoming and good value.
Dawn Nash . 2022-06-26
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Nice to sit in the garden, though disappointed as soft drinks very limited choice being a non drinker ended up with a glass of water
Debbie Walsh . 2022-06-24
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A good local pub. Well-kept Brains bitter, plus the usual range of lager and keg beers. Nice pork scratchings ('Q' brand), too.
JonW . 2022-06-19
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This a lovely Brains owned public house but a little rundown Brains needs to invest in it more. The food is always good as is the drinks, but the staff are what make the place worth a visit very motivated and customer service orientated. It has a big bar plus the main lounge and eating area, along with a large outside area with a small kids play area to, plus the upstairs function room. This pub is well used by the local community but it still needs some funds spent on it to bring it up to date especially the toilets, main rooms furniture and fittings etc, not just a paint job. However having said all of this in the current financial climate one can't see it happening any time soon either mores the pity.
Les Hill . 2022-05-16
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Havnt been here for years .my god brought back memories. Popped in wirh some old friends who go there regularly and shocked to see the atmosphere was kicking ! Amazing even saw my old friend leigh who was dj on the night the place was packed with lots of bubbly happy people having a great time. Went to bar and was greeted by Lewis of who I also known years and he was happy bubbly smiling just how you should be when working in hospitality or with public always have good vibe about you puts people in good mood Girl member of bar staff was miserable unpolite and quite frankly could feel my mood starting to turn nothing worse than miserable rude person serving you ? I don't get why ? It definatly rubs off ! If you want to be moody etc get a job as a traffic warden we're you get paid to be like it .hospitality which is my job shoykd slways be smiling regardless Other than that I had amazing time great place and deffo return with the girls music great too
Julie “Mental health” Cutting . 2022-04-20
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Nice beer, miserable member of staff, charming customer who felt a need to empty throat secretion into the rubbish bin in the children's play area. A real gem of an establishment 🥴 sadly unlikely to return
hannah stratton . 2022-04-10
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Friendly staff. Food is excellent.
Marilyn Melhuish . 2022-03-06
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Cracking pub with really friendly staff
Mantaz Afsar . 2022-01-29
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Good place to have a swift pint if ur passing through fair prices too
Alun Hughes . 2022-01-20
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Sticky carpets and salt of the earth but a good honest pint for a more than fair price. Well weathered by the locals but if you like a pub that feels like a proper local this is your place.
stuart ornek . 2022-01-09
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Food good and always look after
Terence Leverington . 2021-12-15
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Triple meat platter for two, Yorkshire puddings vegetables gravy 😁 Could have fed three adults all for £15. On top of this, very pleasant waiter with comfortable surroundings Win win 👍👍👍👍
Mark Stephens . 2021-12-07
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Not a good pub,bar maids are a bit loose
Paul Williams . 2021-12-02
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It was lively and the locals made us very welcome. Would visit again.
Stuart Keegan . 2021-11-27
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Lovely staff good food and reasonably priced.would recomend the Sunday lunch.
Janet Hurley . 2021-11-01
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Nice enough pub, music was a bit loud so couldn't chat comfortably, and it was quite warm there. Staff were helpful and friendly, didn't try the food.
Mark Waters . 2021-10-15
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Very welcomed here nice food and service
Gary Pittock . 2021-10-07
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Very welcoming staff were great limited menu due to delayed deliveries I had glamorgan sausage and mash very nice
jan smith . 2021-09-09
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Was having a great night until some guy starting glaring at me and my friend up and down and then he threatened violence when politely confronted. Manager did nothing about it and also rudely commented on my friends appearance and told us to take as a joke. Awful, not recommended if you're a woman because nothing will be done to make you feel safe.
Nicole Nessbert . 2021-08-08
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Had a wonderful meal here today very friendly staff , very helpful and polite
Julie Robson . 2021-07-13
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Very nice meal friendly staff will be back
Shirley Horan . 2020-12-02
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The food was verygood. The atmosphere at this time wasalso good. Would go there again
Linda Wright . 2020-11-04
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Food was very good, service,very good overall a very nice expereince
Ann Hazell . 2020-10-25
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Food excellent staff very friendly. John the landlord excellent service very attentive. Always a good atmosphere when we visit this establishment.
Debbie Phelps . 2020-10-23
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Fabulous staff. I thought the food was a little over priced, but I did enjoy it.
Jeanette Gill . 2020-09-10
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It's good if you know the staff they will be polite
Gavin Winstone . 2020-09-05
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Good atmosphere and lovely food
Andrew Jenkins . 2020-02-19
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Friendly, good atmosphere, great landlords
Lynne Dando . 2020-01-28
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Service is always lovely food is beautiful too
Maya Jama . 2020-01-26
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Really good Brains family pub food is well cooked and varied. Ginanuary this month with a good selection and mixer 30% off. Staff are polite and prices are not bad. Well worth a visit!
Lesley Owens . 2020-01-21
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Booked a spa and Dine package on Saturday 9th November, the spa was okay, no complaints there. However, the restaurant was a different story. We ordered the soup of the day as starter, were told they had run out so went for an alternative one. Funnily enough, 5 minutes after, the table opposite us ordered 2 of the tomato soup and received it shortly after, they absolutely prioritise people that stay overnight over casual diners of the restaurant. Poor choice of menu, the only appealing choice for me was a chicken burger which came undercooked and frankly tasted like nothing. Worst £150 I have ever spent, do not recommend