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105 Opinions
Staff are absolutely terrible. Took them 30 minutes to tell me that my daughters chicken sandwich was unavailable due to there being ‘no chicken’ whilst not telling me this when I ordered it. 30 minutes! Just to clarify - it was not busy at all… yet still took over 50 minutes for a couple of sandwiches.
21 Opinions
The Dukes Clubhouse is one of the few places that you can go in town to have coffee or a meal with a cosy welcoming atmosphere, not be made to feel you have overstayed , has genuine friendly staff and an unrivalled view. Being dog friendly with great coffee served hot is a real bonus. Would highly recommend.
36 Opinions
It’s a shame that the business started with expectations of providing great customer service, the branch in Kirkcaldy seems to have missed the memo. Please provide the staff more training everyone wants these businesses to be a success.