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4.1

Based on 632 opinions finded in 1 websites

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Nº 86 in 183 in Midlothian

CUSTOMERS TALK ABOUT DISHES WITH..cooked
Score
OpinionsNoteGoogle6324.1

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The restaurant and bar was closed during normal hours. I would call ahead and/or wait for other reviews to show up saying they’re open again.

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Chris Kokosa . 2024-06-26

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Went on father's day. Five us. Food was excellent. Lovely environment. Staff were really nice. Sunday roast was one of the nicest I have had eating out. Burgers looked really really good. Everyone said skin on chips were great. We will definitely be back. They need to fix their booking website which is broken. Use a phone to book in the meantime. Highly recommend.

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Gerry Murphy . 2024-06-17

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Whilst waiting to be seated we Seen a male chef with longer hair than myself, walk from the kitchen with no hair tie or net. Safe to say we turned and walked straight out the door. Very off putting. as a chef myself I know this is unacceptable

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Kayla Vaughan . 2024-05-24

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As every time we go, we had a very good meal in a nice atmosphere. The service was very friendly and efficient. We didn't need to wait long for the food and as always we enjoyed it a lot.

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Letosława Gawarecka . 2024-05-18

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Very good food, great service, a nice and friendly atmosphere. We had, as always ,a lovely time! It's one of our favourite places to be, so we'll sure be back!

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Iwona S . 2024-05-18

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Good value, pleasant atmosphere

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Ian Prior . 2024-04-12

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Absolute joke forgot my tea order first morning then today 10 mins wait to be seated . Then 40 minutes for my fried order to come . asked if I wanted more you having a laugh wait another 40 minutes. 2 blokes even waited 10 minutes to pay

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Jonathan Reed . 2024-04-06

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Fantastic deal, cant beat the unlimited menu. lovely hot food, plenty of coffee and juice.... will be going back frequently now we know its there. A+

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David Clipsom . 2024-03-21

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Good service and food, definitely a place to go to enjoy a good value lunch.

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Tadeusz Gawarecki . 2024-02-19

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I really enjoyed my breakfast there. The staff was very attentive and helpful. Overall, it was a very pleasant experience.

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Iwona Suszynska . 2024-02-19

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Service very slow, waited a long time for our meal and drinks.

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Elli . 2024-02-16

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Food and service was faultless, its a shame it seems pretty quiet alot of the time. Not much atmosphere as its more people staying in the hotel than a locals pub.

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Phil B . 2024-02-14

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Arrived for breakfast, waited over 5 minutes to be seated with only a handful of people present, an older couple came in, walked past me and were seated immediately. Once seated I was advised hot drinks and breakfast have to be ordered, which is fine, if only that order had been taken, several more people came in after me, ordered theirs, after 10 minutes I had, had enough of waiting and left without having had my breakfast or even a coffee. Atrocious service, waiting staff were in over their head, visited 7/2/24. Great location for a Premier Inn but eat elsewhere, if like me you are heading south, there is a fantastic pie and sandwich shop at Cornhill Village 1 mile past Coldstream.

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Johnny Doeth . 2024-02-07

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Had breakfast, which was freshly cooked and served to order. You can have extra if you wished. The waitress was very helpful and pleasant. I'm looking forward to going back next month.

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Vince Proc . 2024-01-25

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Best breakfast superb quality staff friendly a usual will be back

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Conway Cunningham . 2024-01-20

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My wife had a meal during the week it was really enjoyable so we decided to have breakfast a few days later, The service was really good unfortunately the cooked breakfast was terrible, greasy and not a lot of taste the coffee was also very weak and not enjoyable, On a plus side the toast and pancakes were good, But the chances of us local customers returning are slim.

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Mick Richardson . 2024-01-06

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Myself and 9 family members went for Christmas Eve dinner and will never return. Was pre booked and our table wasn’t even ready on arrival, bar staff didn’t know how to pour drinks or even know where anything was then didn’t know how to open till to give change, place was empty so it should never have took 15 minutes to get 4 drinks. When the food came out, server almost spilt it over table and didn’t even know what was on the plates. Some got steaks which were not how they asked for cooked and were cold , chips were old and cold, gammon was not nice and also cold and 3 turkey dinners that were ordered were terrible, extremely dry, weren’t hot and didn’t taste nice at all. All plates had so much food left on them and not once did anyone ask if everything was ok. We did not order dessert as we had waited 30 minutes on someone coming to take our order. We do not recommend this place at all.

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Louise Clarke . 2023-12-24

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Nice venue, but a problem with the heating system meant that it was quite cool in the restaurant. Service was quite slow and the waitress, when she came, was.more intent on taking drinks orders than food. As a party of six we were placed on a table in a separate area in what was described as an alcove.

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Robert Bald . 2023-12-18

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Food is great the staff are great the stay was great.

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Lee Penistone . 2023-11-25

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Hospitality was good, people were friendly, morning and evening teams were good. Will definitely go again when I travel north again

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Hedley Bessesen . 2023-11-07

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Horrible 'chicken and ham pie' with what was meant to be 'mash 🥔 potato'. The only decent part of the dinner was the plate. The meal was disgusting.

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Michael Templeton . 2023-11-01

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Used to go here pre covid and was ok. Went for first time in ages the other day and the food was much better really good quality and very tasty. Only reason not giving 5 stars is dessert was frozen solid but they rectified straight away. Will defo go back v.soon

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Ivor Highley . 2023-10-29

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We have been coming here for about 4years on regular visits to see my step son. We stay here primarily for the excellent food and service we always get at Esk Valley. I would definitely recommend this venue for breakfast and dinner as both have excellent choices.

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Teresa Poyton . 2023-10-28

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A good place to have a meal. Food is good and not too expensive. They have a deal on 12 till 6pm 2 meals for under £12 .and services is good.

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Michael Fraser . 2023-10-20

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Lovely place with good food and great staff

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Morag Murphy . 2023-10-20

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First class. Excellent service and value for money. Clean and tidy. Would certainly recommend a visit.

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George Smith . 2023-10-19

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Great catch-up with friends. Good value, tasty food with friendly and efficient service.

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Shirley James . 2023-10-18

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First time we had been in for a while, the woman serving us was really friendly and polite. The food was piping hot (was always just warm). The only issue was a fire alarm constantly bleeping.

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Louise Graham . 2023-10-13

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Staff made it feel like they had forgotten about our table. Booked in and an hour later still no food.

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john watson . 2023-10-13

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Table Table is our go to place to eat. I was there today for lunch and the fish was beautifully cooked. I was naughty and had the Caramel Apple Betty for a sweet! Just right for a cool wet day! Carol was brilliant, though I was worried that she was on her own. She is very capable, but I feel another member of staff would help. Thank again.

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janet forbes (Jinty) . 2023-10-04

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What an absolute shambles of a restaurant. We ate here 3 times for breakfast and once for dinner while staying at the adjoining Premier Inn. The dinner was possibly the worst experience of the lot. The staff don't appear top speak to each other and the management seems to have just checked out. Many items were out of stock just an hour after opening, Smoke alarms beeping every 30 seconds, when the food did turn up it was missing items with no apology or explication (Or even noticing till I flagged it). The food quality was OK but deep fried "roast" potatoes were an interesting choice. There's better options to be had nearby so recommend saving your sanity and trying somewhere else.

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Luke Whiting . 2023-09-17

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Great breakfast, very nice staff, clean place

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Agnieszka Rabcewicz . 2023-09-01

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Brilliant place staff friendly and food was lovely

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Tracey Brown . 2023-08-23

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Don't bother they have one chef ,,and 2 waitress it was over an hour to get served, because they said they have no staff

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Roy Norman . 2023-08-15

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Dinner for 24 people to celebrate a 50th and 80th Birthday. Thanks to all the staff for an excellent evening, nothing was a problem and you all did an amazing job. Credit to the restaurant.

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Aud Aud . 2023-08-13

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Quick service great food very reasonable prices

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Laurie Stevenson . 2023-07-28

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Staff were surly, inattentive, tried to over charge my group by $50, asked if we wanted to pay or check the bill first, and the toilets were unclean. Having travelled for over a month, through 4 countries this is the worst restaurant out of the many we have visited. No wonder there were hardly any customers when we were there at 5pm on a Friday.

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Susanne Armstrong-Bates . 2023-07-21

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Excellent service and food delicious

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Grace Harris . 2023-07-17

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Took our grandkids and we all enjoyed the food. Cooked fresh, hot and served promptly. Nice and quiet for the time of day (back of 1pm). Had the sharing platter which served the 4 of us no probs. Ordered off the deal menu (fish for the wife and burger for me). Plenty of food on the plate and filled us up. Kids had sausage mash and peas and also were full. Nice wee change for a meal.

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Lindon Mackenzie . 2023-07-13

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The breakfast selection is good, and only an apparent shortage of staff on the day of our visit (a Sunday morning) marred the dining experience slightly: the replenishment of the all-you-can-eat buffet was a bit slow. I like the vegetarian bacon, although, obviously, I am not a vegan or vegetarian. The interior is clean and pleasant, and I would definitely go again.

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Kevin O'Neill . 2023-07-11

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The service we enjoyed here was excellent! The food was as anticipated, which was typical mass-produced pub grub. Expensive though.

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Frank Meaden . 2023-07-01

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The few staff members are trying their best but service is slow.

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Kirsten . 2023-06-19

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I know father's day is busy but it took 3hrs to have 3 courses which with little kids is rather painful. The food was great but just so slow. There was a sign up warning that meals would take at least an hour! I don't really think that sort if wait for food is ever acceptable to be honest. Food was good except the kids sausage which looked dreadful (kids ate them happily enough mind!)

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Rebekah Carton . 2023-06-18

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Enjoyed a nice meal with family members

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James Young . 2023-06-15

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Good food, very helpful staff 👌 would recommend if your in the area and stay at the Premier Inn next door!

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Adam Daniel . 2023-05-25

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The 4 of us had been to table table a lot and one bad experience almost put us off going back, but then we decided to give it another try, and we are so glad we did. Back to the same friendly atmosphere staff were lovely and food as usual was amazing

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isobel Fraser . 2023-05-21

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3 star, lovely friendly staff!!!

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richard nugent . 2023-05-21

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service was poor never go back

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Ian morris . 2023-05-17

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Food good value however heating off so cold waiting on food

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Linda Paterson . 2023-05-14

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Didn't have food but coffee and staff excellent. Facilities clean and service prompt

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karin Snape . 2023-05-08

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Terrible service today. Do not recommend. One man and a girl working and that was it. Sat down ourselves as no one seated us for 10 mins. Then finally ordered and after 40 mins had to cancel our order and leave as it still hadn’t came. Terrible.

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Stuart Lyon . 2023-04-29

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Food was average when it eventually arrived. Extremely slow service and when we complained we were told it was because I had allergies!! Never been a problem in there before or anywhere else!!!

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Bex S . 2023-04-25

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Food here today was horrid me and my partner had roast dinner all was pre processed veg was canned not fresh and the beef was the worst I've eat that much pepper had been added it was disgusting

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Mikey Obrien . 2023-04-23

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Lovely place for tasty food, great staff and good drinks selection. Clean & tidy also.

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Lovely Lulabell . 2023-04-22

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Food is great for the price. Exactly what ya want to go with a pint. Visited a few times now but the staff don’t seem happy working here. The bar maid with the face piercing is the most miserable of them all. Barely smiles and serving us seems to be a chore she would rather not have. Gave her the benefit of the doubt on the first visit but all our subsequent visits she has the same miserable demeanour. It’s a shame really. We won’t be going back because of the staff.

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Nathan Cantrill . 2023-04-17

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My wife and i have been coming here for years and since all the staff have been changed this place has gone right down hill. We arrived and met by the manager all OK. Then we get to our table before we have ordered a drink the waitress asked what we wanted to eat i said politely can you give us a min to which she sighed and went away. drink come and she puts the drink down whilst spilling it and walks away. We finish our starter and drink with the dishes on the table and 2 empty glasses our main arrives she takes away the dirty plates but leaves the 2 empty glasses, never come back for them. So we had to put them on the window sill. once we had finished our mains waitress comes back say anything else we said no just the bill, cash or card we paid with the card i presume she entered the right amount as i never got to see the screen. No manners whats so ever her face tripped its self all the while we where there. the food was bland service shocking and the amount of cob webs around the lights is horrific. We will not be back which is a real shame as this was a great place with amazing staff who have now all gone. Bring back Alec the old manager who was always about service and making sure you enjoyed your meal.

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paul vanderdeyl . 2023-04-05

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If I could give zero stars I would! Sat down, 15 mins later had to look for staff to order. Eventually after half hour I got my starter (prawn cocktail- no cooking) this came with plain white bread rather than the brown bloomer. I had to search after staff for butter! Main course served while still eating my starter- no veg despite peas being included on the menu! I stay regularly at Premier Inns and this is only second to the Norwich ring road one as the worst experience!!

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Mark Kirk . 2023-04-04

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Quality of food was surprisingly nice, given the wait for it - not that it was busy but 40 minutes for your starter....cocktails were lovely. Seems to be very little communication between staff.

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Bobby Grimley . 2023-04-02

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Great place. We often stop here either on the way to or from Edinburgh. Great food with great service and never been turned away. O

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Graham Borthwick . 2023-04-02

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Went there for breakfast. Asked for comfortable seats, post operation. Waiter couldn't have been more helpful and offered me a selection. Service, all round, was second to none, very friendly. Food was first class. Both me and my brother will meet there again.

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Ricky Paris . 2023-03-13

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Short of staff. One poor waitress serving everyone, seemed disorganised.

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Kathleen Spencer . 2023-03-12

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Quite a few items unavailable I ordered cheeseburger which was cold and daughters fish was dry. Restaurant was freezing ha to wait ages to get a table even though place was empty

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Lisa Russell . 2023-03-10

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Friendly staff, food was delicious and served quickly

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Lorna Paterson . 2023-03-05

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Had mixed grill and it was delicious, friendly staff and good value for money

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Charles Mccole . 2023-02-19

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Came here for the all you can eat breakfast. Cooked fry up items like bacon, sausages, egg, hash brown etc which you have to order then continental toast and choc au pain with a coffee and some fruit juices. It’s not fancy and the sausages are smaller than expected but for the price it was great value for money and very filling. Staff were also very nice and friendly!

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Jen . 2023-02-04

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Had a lovely meal..service was prompt and very friendly..

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Anne Layden . 2023-01-21

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Lovely staff, great food! Will defo return

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James Power . 2022-12-28

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Very poor quality food - processed, flavourless turkey. Definitely not worth the money. Service was slow, despite it not being busy.

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Caroline Fairbairn . 2022-12-27

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We ordered chicken wing and the and the dip was bloody lovely.

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Steven Robinson . 2022-12-19

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Freezing cold with some sort grate on the ceiling blowing cold air

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Food Review . 2022-12-18

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Food excellent. Restaurant cold

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Jeffery Jones . 2022-12-12

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Absolutely disgusted by this restaurant. I booked for Christmas Day at 5pm only to just being emailed to say my booking is cancelled because they only do till 4:30pm. I then phoned the restaurant spoke to the excuse of a manager to be told sorry but it’s not my fault it’s the system then put the phone down on me. Avoid at all costs

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Andy Wilkie . 2022-11-27

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2 meals for £9.49 and they were good quality and very tasty add a sweet for for very cheap also will definitely be back

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Martin Mulligan . 2022-11-23

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Shocking treatment from the restaurant manager. I entered by the side door as I was staying at the hotel. The restaurant was very quiet and lots of empty tables so I sat down to look at the menu. Only to be shouted at by the manager that there is a sign saying WAIT HERE TO BE SEATED. I was sure I hadn’t seen any such sign, but went to the main entrance to be rudely spoken to again. I asked him if he spoke to everyone like this, and was told he needed to know if I had any allergies. He then walked me to a table, passed the one I was originally sat at so I asked if I could sit there. No was the answer. The rest of the staff were very pleasant and helpful explaining the meal deal options. The way the manager spoke to me left me feeling annoyed so I left most of my main course. I exited the same way as I entered and noticed there was no sign saying WAIT HERE TO BE SEATED as I originally thought. I then spoke to the manager and explained that if he going to treat people like he did to make sure signs were visible at all entrances. It all ended with him telling me to leave and don’t bother coming back.( will be interesting to see how I’m treated at breakfast tomorrow) If I could give this place zero stars I would, avoid if you don’t like being spoken to like a child.

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owen spensley . 2022-11-14

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Regular user and always satisfied with food and service. Understaffed during daytime. Staff always helpful and friendly

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David Millar . 2022-11-12

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Sorry to say that I went for breakfast today and it was uneatable I've been going there for a long time breakfast and lunches it's went down hill. I won't be back a waste of £10

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William Wallace . 2022-11-11

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Food was ok. Spicy chicken wings are v hot. They accepted our booking even though we arrived late 9.40pm Drinks ok

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Russell Barrett . 2022-11-05

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Usual chain pub grub which was good after a long drive. The young lad who served us was very helpful and friendly regards setting up our premier inn meal deal. The breakfast in the morning was well made and unlimited.

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Jon Edgeley . 2022-10-25

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Staff were very attentive and the food was lovely. Unfortunately the toddler at the next table was so noisy it was hard to hear each other.

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Carol Thomson . 2022-10-22

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Went for breakfast great choice either continental or traditional

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Jon Squires . 2022-10-20

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We were walk in diners, the place was very quiet but turned away because “they had a couple of tables booked, one of them a table for 7 and the kitchen wouldn’t cope” Needless to say, give this place a miss!!!

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RCTP112 . 2022-10-17

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Go here regularly and the food is usually really good . Not had a bad meal from here so far

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Lisa Frederiksmose . 2022-10-11

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Love this place food amazing staff excellent

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David Scott . 2022-10-02

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Great breakfast with vegan and vegetarian options.

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Silvia Zemancikova . 2022-09-28

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Went with the family and was very impressed with service and quality of food especially for price for my family of 5, will definitely be back more

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Phil Keirnan . 2022-09-04

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Good service. Friendly staff. Reasonable prices and also meal deals. Need to keep an eye on toilets though

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Patricia Young . 2022-08-30

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Went with family and enjoyed the food and ambience in the quiet location.

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Lillias Lacey . 2022-08-30

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Food was not great service was good apart from one point where we had to look for staff to get another round of drinks at the table

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sarah addison . 2022-08-09

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Less than 100yards from the premier inn. Speedy service with good sized portions and reasonably priced food

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Adam Devall . 2022-07-26

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Had dinner with the family. Good selection on the vegetarian menu and the burgers were lovely... however the chocolate sundae was better!

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Helen Champion . 2022-07-19

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I like the fact the food is delivered to the table, and is fresh. The staff are very friendly and helpful.

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George Burgess . 2022-07-12

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The food was great and the service was brilliant but the portion size was not what I had expected. The dinner that I had was a lot smaller than usual. Would definitely not go there again.

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Lord Christopher de Burgh . 2022-07-09

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Had an excellent lunch. Friendly staff with a nice atmosphere. Would go again. 👍

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alan scammell . 2022-06-10

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Feeling the food was cheep and 5 mins ready meals

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Kelly Baxter . 2022-05-25

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Enjoyed my meal of gammon steak peas and chips with sticky toffee pudding 🍮

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Sabrina Joseph . 2022-05-24

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Food very poor quality over priced and staff not very attentive. Would not recommd

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Stephanie Macfeate . 2022-05-14

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Food was good so it was alcohol but was a bit slow

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king of Tetley tea . 2022-05-13

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Even with a 40% discount from the normal price it was poor value. The yellow blob in the photo is mashed potato which has been reheated and developed a crust.

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Alan White . 2022-05-10

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We ve been visiting this little gem for years. All the staff are smazeing cosy atmosphere. Excellent deals great food for the price.

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Paul Tansley . 2022-05-08

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Went for my mum's birthday tea, we all enjoyed our meal. Good table service.

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brenda grant . 2022-04-27

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