Empress bar & grill in Birmingham

I had the rice and Ayamashe sauce. The food was lovely and tasty. The serving size was quite filling almost undid my trouser button . Regardless, lovely food and nice music playing in the background.

Very good food you need to try and very hospitality from Tosin the barman 👍

Excellent customer service ‘ Vivian , food is tasty 😋 will surely coming back for more 👌🏾

I came in with my nieces and sister and ate the Jollof Rice with meat dish. The decor is lovely, nice modern African-themed pictures on the wall. The Afropop sets the mood and the staff are engaging and polite. We were served by Vivian and I was thankful for her choice for me. The Jollof rice was smokey in scent and taste and fantastic. We will come back again.

Very nice meal and staff were professional.

White rice & ayamase with plantain was amazing

Ordered the Jollof and beef, Tasted excellent and good portion. Nice atmosphere

What wonderful meal, and I can't believe how pleasant it was, especially staff tosin , who were excellent with the clients.

Horrible experience. The food took so long and I told them I had somewhere to be and the guy still gave me an attitude. And is just food is just ok not really all that

I ordered ewa agoyin and i got something entirely different please don’t get it from them They have no idea what ewa agoyin is

My favorite place for the best shawarma

Amazing food and service. Vivian and lady at front of house made it a good experience. Highly recommend.

Had an unexpected stop at Empress Kitchen, and it was a great decision. The Pounded yam with Oha soup was on point. Highly recommended.

The food was nice,but I got just ewedu,soup and amala...no gbegiri

Mrs Vivian and Mrs Eniola were very hospitable,great restaurant !

Delivery was late, but was the fault of the restaurant - I pre-ordered my food to be delivered at 6pm, saw that the driver arrived on time at 6pm but the restaurant had not even started preparing my food. Food was also bad tasting… disappointed.

Best African restaurant i have seen so far in Uk.

You need to taste their beans cake (Akara). It is really nice

Had an amazing experience with the array of African food. I recommend Poundo and Egusi soup.

I've eaten pounded yam and ẹfọ riro here - 100%.... and this is where you'll eat the best goat meat pepper soup in Birmingham...& yes, very friendly staff!

Superb lamp pepper soup And Asun was tasty

A nice combination of fast service and delicious meals. The staff are great as well. Recommended.

Lovely food! Enjoyed the meat pie s and puff puff in particular

The customer service top notch. Big ups to chef Vee, her egusi was delicious

Lovely customer service! 100% always. The abula is fire!

Good customer service and fast response

Chef V gave us an Optimus service. I had native rice, which was A1

I had the assorted native rice & fish today and it was banging! Nice service as well. I highly recommend 👍

We travel All the way from London to eat this delicious food. Always the best!!

The worst customer service experience ever and the most terrible African food in Birmingham. This isn’t the first time I ordered for food and they either bring spoilt food or some items are missing from your order! Unethical and unapologetic staff. When you decide to dine in or go in to order takeout they delay and can’t even get the order right most times. Never patronising them or referring ever again!! I am so livid right now.Close up of you can’t handle a business! Horrible food horrible staff horrible customer service

The white soup was so good well done chef more of this❤️❤️

Authentic African food with excellent customer service

The food was very delicious and fast..

The food was amazing, service and environment was chill, friendly and nice. Their Ofe Nsala was A+ 💯. It’s definitely worth the price and everything.

Chef V the manager is excellent. The food is amazing, and they have excellent snacks like puff puff

Very good white soup made by Vivianne! Came with my father and had great food and great service. Will be returning :)

I ordered spaghetti from Aunty it was the best spaghetti I’ve tasted in my life, the seasoning and al dente spaghetti was top tier. This should be part of the menu because I can’t stop loving it. Best thing I’ve ever tasted. 10/10

I loved the goat meat pepper soup, it was extremely nice and reminds me of home.

didn't receive order. been calling delivery. no response

Efo Riro soup is too too salty, just shake and bones in the soup, even thou I requested for goat meat. Total rip off of my money. The customer care guys was really really nice but kitchen lady was not not at all. Tap water in the bathroom runs hot boiling water. Literally when you come out of bathroom, there is no water to wash your hands. Hopefully people Dont get invested with diarrhoea.

staff very friendly Food is delicious

Jollof rice was smoky Jollof. Absolutely perfect. Seafood okra and pounded yam was also fantastic. Didn’t enjoy the suya as much but it wasn’t bad

I loved the food very welcoming staff clean restaurant I got to experience a glance from 🇳🇬

Vivian and Deji served us really well and l enjoyed my meal.

Wow, we normally frequent a different Nigerian food vendor but we are so glad we tried here, really accommodating of my western pallet (non spicy) but my Nigerian husband was expertly catered for! We will definitely be coming back! Really lovely service and great food! Don’t miss out on a meal here, you won’t regret it!

Welcoming ,quick service , tasty food and a lovely warm and clean restaurant.

The food was so yummy Vivian and tosin were really accommodating

Excellent service from vivian and tosin. I enjoyed it so much that i don’t miss eating abula in lagos. Keep the quality high

Nice and lovely restaurant. I will recommend them especially vivian

The service was exceptional, with attentive staff who made sure i had everything I needed. The meal itself was delicious, with the perfect balance of spice in the ayamase sauce, complementing the rice beautifully. I highly recommend this place for anyone looking for a great dining experience!

100% world class service.Vivian and Salem were perfect I discharging their professional responsibilities. I will definitely be back. Thanks

Wonderful place, love and passion was in that food, real homemade tasty Nigerian authentic food

Vivian in particular was great would recommend coming again to eat her food 🙏🏾🙏🏾✨

Great food, lovely staffs and wonderful services.

Vivian was decent and the food was prepared with love and affection. I will be here everyday of my life. My money go finish

Amazing service and delicious food, Chef V and Deji on point.

Great atmosphere, Vivian is a star

The egusi and poundo were absolutely delicious, though I couldn’t finish it! A big thanks to the kitchen staff, especially Chef Vee, for their great vibes and excellent service

Friendly staff, food tastes fresh.

I got smokey jollof,Amazing service from Chef Vee Will definately come back!!!

Got the Yam porridge with fish ,it was amazing ,will definitely come back!!!

I had the jollof rice with garnished turkey & the porridge which was delicious as ever, if you'd like to visit, and the service was excellent.

They take care of their customers and deliver orders on time. In terms of food quality, they are exceptional.

This is my 3rd and last time ordering from them Everytime I do the delivery time is shocking I’ve had to wait almost 2hours when it’s not even a 10 minute drive from me absolutely ridiculous with no compasaifod your time aswell they don’t pick up the phone when you try and call either

The asaro wasn’t nice at all and salty too

Several times I was disappointed if you really want to eat well don’t bother ordering food here

Flavour was amazing, beautiful Jollof rice, Gizdodo and stew. Portion size for the Jollof, Gizdodo were good, stew was ok, could do with a but more stew and bigger meat portions, fish portion was too small, needed an extra piece for the price. Delivered in good time. overall, really really good, would order from here often.

Lovely meals, had oha and pounds. I enjoyed my meal.

I was staying in a hotel in Birmingham and ordered some food from this empress African restaurant. The delivery time kept being updated to a later time until it had updated to an hour after the originally stated delivery time. I called the restaurant and asked what was going on. The lady on the phone said the food is coming out right now and will be with us within 10 mins. After 15 mins I called again to be told the same things. I called again after another 15 mins and they were now not picking my calls. The food then came at around 10:30. The jollof rice had a funny taste and smell to it, the turkey was a bit hard like it was cooked a day or so prior. The soup that was with the turkey was nice. Small chops box was average at best, chicken wings were not great but the puffpuff was nice. A very big fish that was well seasoned and looked very appetising until we realised it was raw on the inside, I called the restaurant to let them know. The lady on the phone sounder very insensitive and told me to come in the next day although this was an order placed for delivery. Leaving me and my child without proper food to eat. We had to order McDonald’s as a last resort. I love supporting African businesses but experiences like this are what make people stay away. You guys need to do better to be honest, this is diabolical. This will definitely be taken further.

Hi, I received my order of jollof rice and beef quite late, and unfortunately, it arrived cold. After waiting all day for my meal, I was disappointed that I couldn't even enjoy it properly because the temperature affected the taste. I would appreciate it if you could look into this, as it really impacted my experience. i would like the full amount refunded to me as my food was not up to expected quality and i need to be compensated for this poor customer service on the restaurant and just eats behalf

Lovely place to eat out Nice food Nice staff Would be nice to up scale the ambience like Eko77

Was totally disappointed 😞. I didn't expect the food to be in such a ridiculous quality and quantity was a blunder.

Amala and Abula is everything tbh

I was pleasantly surprised about the Goat meat pepper soup,fried rice and puff puff. Taste was great ,and the portion size very generous! I'll definitely reorder when next I'm in Birmingham!

I would like to say that Vivian is a blessing to this business .She is very dedicated to her job and made sure our orders were ready on time .I kept wondering if she was the owner of this restaurant because of how passionate she was about rendering service .I would definitely be coming back I’m giving the atmosphere 3 stars because it’s too small and not giving . With the quality of food sold here ,it deserves a more spacious environment

Lovely service, it's a busy place but efficient

The food was delicious. The soup was a little oiler than usual. Good quantity

I ate here the last time I came to Birmingham, I totally recommend. The food are really tasty and decently priced.

The best African food I’ve had since coming to the UK. I had the Gizzdodo and it was just amazing! Thank God they are also on Uber eats.

Courteous and excellent service. Well done

Great customer service form staffs. Special Thankyou to Vivian Food is amazing

the food was tasty but the asun could have been spicier and it tasted a bit burnt. The staff were all very nice, friendly and respectful

After leaving a negative review in the past due to the staff's attitude at Empress, I've revisited twice since then, and all my friends who have also visited have noticed a significant change. The staff, especially those on duty on 4/4/24 around 1400, from the kitchen crew to the lady at the till, were absolutely delightful. I'm pleased to report that the customer service was top-notch, a solid 10/10. They even interacted with my baby, which was a lovely touch. As for the food, it was a perfect 10/10 as well. We enjoyed puffpuff, suya, and amala with abula, and everything was incredibly delicious. Thank you, Empress, for the improvement in staff attitude. It is definitely appreciated.

I do usually order from these guys but will not be ordering again since they were trying to tell me its not bitter or oily It tasted extremely soapy for some reason I’ve had this soup growing up and know exactly what is meant to look like and taste like. It did not taste like ogbono soup or look exactly like it

Great place for authentic food. The staff are awesome, Vivian was great with helping me through the menu, well stocked bar as well!

We visited the restaurant in the evening as we had been in Birmingham for a trip and were craving some “home” food. We checked on Google and saw that this one came highly recommended. When you arrive, you have to scan a QR code and pay online, then the meal is ordered to your table. One thing to note is, they are strictly card only, so cash is not accepted. We sat down and got some Palm Wine and about 30 or so minutes later, the food arrived. The portion is big and we struggled to get through it but it’s better too much than not enough. We got Egusi soup with Eba and Efo Riro with Pounded Yam. Lots of assorted meat and very tender which we loved. It tasted so delicious and home cooked. Not too much oil and seasoning just right. I can’t give any faults about it. I would totally recommend this place. There is even a Suya/Shawarma truck next to it and an African Food store. Any Nigerians/Africans that are in Birmingham, make your way to Empress Bar & Grill!

The atmosphere is chill and the service could be slightly faster but the smoky jollof rice deluxe makes up for all of that! its amazing, tastes like home, super fresh and just scrumptious! shoutout to dolapo and chef vee!

Ended up having food poisoning from the Dodo and gizzard and jollof rice dish. The gizzard was not cooked properly and the jollof rice also tasted incredibly odd. I would avoid ordering either of these dishes from this restaurant.

Front desk was really good. Dolapo is a really great staff. Food was amazing and the overall experience was 10/10! Chef Vee>>

The service was nice, and they have a very nice attendant called Dolapo. Chef Vee was also amazing. Make sure to tip him. He’s very helpful. The food tastes very good as well.

Chef Vee and Mr Dolapo are the real MVP’s!

Service was very good and fast, food also tastes amazing.shout out to chef Vee with the magic hands and Dolapo, the real MVP

We are from Leicester and were in Brum. The food was good, can't really fault it.

The customer service was top notch. I requested the chef "Dolapo" to add liver in my fried rice and he did exactly as I asked. 5 star service in my opinion.

Fantastic staff, Amazing Food, Great environment. Definitely worth every penny

The food is great and very affordable. They are very willing to serve and very friendly. A day ago, I got there almost midnight hungry, and they attended to me, even though they were already closed. Great service.

A very good meal and highly recommended. They've got beautiful and lovely staffs, the best restaurant I've been since I've gotten around here.

I really enjoyed the fried rice that I had to order extra plates… very friendly staffs too

Food at empress is great, very good for taste of Naija food. The service is always good. I would like to particularly commend Vivian, her attitude is just simply amazing!! She has a positive approach and friendly disposition. Each time I go there her attitude is the same. I travel to empress from Cheltenham. Will be back again soon. I had take out this time but last time I was here and it was not so busy ai sat down and properly enjoyed my Abula and the portion is good.

Staffs are friendly and the rice with ofada stew is superb 👌