Emperor Lounge in Brent

Abysmal service; very slow in the kitchen (waited ~40 mins for a small order); generally poor attitude to customer service from the staff; food not up to KFC's usual standards — needs some QA

Was looking forward to having breakfast here after it's recent refurbishment. Unfortunately my daughter had a hair in her breakfast and couldn't continue eating. I then found one in mine as well so we had to leave. The waitresses who were very nice apologised and offered us another breakfast but we declined.

What a lovely place, Simple and priced well, but the food is off the chart good…Lentil soup as good as my Mim’s and Chicken Shish Taok so tender and perhaps the best I’ve had - potions aren’t huge, but quality is huge!

Quiet time with only 2 other tables with diners. Perfect as we had time constraints as off to a show. Sat waiting for about 10 minutes. 2 separate large parties came in and were sat either side of us. Both tables were seen to, one even having their drinks brought out. We were still sat waiting to be acknowledged. Got up to walk out and when said we were leaving as we were fed up of waiting, just got an abrupt “Ok” response.

Would give the service 0 if I could. Rude from the start. Went to order and was greeted with “what do you want”. Got our order wrong and after 30 minutes of lying to us saying our food is on the way they came out and said it was our fault they got it wrong and we will have to pay again if we want our order. Filthy inside and easily the worst service I’ve ever had.