Based on 188 opinions finded in 1 websites
Based on 188 opinions finded in 1 websites
Nº 883 in 1489 in County Durham
Opinions
Cleanest food about by far never had a complaint yet one of the best parmos
AINTPULNOUT “AINTPULNOUT” . 2024-11-22
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Best fish n chips in the area 😋
geoff watson . 2024-11-19
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Been here a few times now and very impressed, food is always well cooked and very tasty Will make this my regular
maxxo . 2024-10-22
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The best takeaway ever. Pizzas are excellent, but the wraps are unreal. They do a deal, if you get the app you get 10% back each time. Save it up and get a freebie. Excellent
Peter Wood . 2024-10-08
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The best around, my go to chip shop, always busy and fresh.
James Slingsby . 2024-10-04
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amazing fish and chips and very fast to get
Ritchi Edgecombe . 2024-09-16
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One of the best local fish and chips shops. Excellent fish and chips and great value. Always served with a smile.
David Richardson . 2024-07-26
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Use this shop all the time never had any issues
Jacqueline Temperley . 2024-07-12
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Beautiful fish and chips. Thick white fish cooked perfectly.
Daniel Holmes . 2024-06-22
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My children have social needs, an often will get a delivery today they asked for a delivery from this shop which happens to be on the same street a few doors, but like I've said my children have social worries, the delivery drivers have called them lazy an tonight while the wife was on the phone lazy c..t, u get paid to deliver not judge, will not be ordering again.
eva smithy . 2024-06-14
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Piza kebab, sausage n chips bloody lovely xxx
Debbie Cook . 2024-05-28
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Always lovely food love the pizza's and fish and chips from here 😋
daniel i'anson . 2024-04-27
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You get looked up and down off the white skinny girl behind counter as if you dirt on her shoe
One Stop . 2024-04-27
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I eat here near enough everyday the food is lovely I'm especially partial to the cheesy chips staff lovely too and the prices are very fair. Parmos are lovely too.
TechnicalZombie . 2024-04-17
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Your sercive is very good and staff
Sukh Sran . 2024-03-25
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I don't normally order from this takeaway because of previous issues and thought I would give it go, hoping things had improved, but sadly it has not. Parts of the order was missing and the fish was soggy no crispy batter just soggy mushy batter. My son's curry sauce was missing and kabab meat was dripping with fat. No more chances I'm done with this takeaway which I would call the worst in east Durham.
John Elliott . 2024-02-06
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i ordered small fish and chips, fish was look like large fish .Nobody give this size of fish in this price so price is very reasonable and staff is very cooperative. Always food is fresh and yummy. i will definitely recommend. thank you
mandeep kaur . 2024-01-27
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Small fish n chips was bigger than most large ,AAAAA+++++
David Wright . 2024-01-07
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Stone baked pizza…. More like stone cold, both pizzas where cold and not cooked properly, kebab meat looked like dog food and tasted of just fat, absolutely disgusting! My partner has also started to be sick due to have vile the food was.
Jamie B . 2023-12-31
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Lovely extra large mixed wrap and the chilli sauce is lovely and spicy
Keith Pearn . 2023-12-06
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Decent food here but the delivery service is diabolical If you want feeding at a decent time order one month in advance
Peter Wilson . 2023-11-02
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Something here for the whole family. On the whole I would say it I'd reasonable priced too. Unless your child has the appetite of a 5 year old, the kids meals arnt for you! Enjoy!
Giraffe 123 . 2023-10-29
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Normally food is amazing from here but me and my partner got parmo and chips. Chicken was undercooked and cold and so was the chips sadly put us off and we had to order somewhere else because by the time it came they were closed
James Cairns . 2023-10-21
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Wanted fish and chips nice big cod well enjoyed
David Parkin . 2023-10-12
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The fish was very very nice, I'll give it 5. The chips I was disappointed I'll give them 3. All in all I was very pleased.
Alfred Fox . 2023-10-05
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Times you have nice golden fish some times you have overlooked fish same with chips
Darren Chapman . 2023-09-23
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Cooked fresh had a little wait but worth it large fish & chips large sausage & chips corned beef patties & chips small curry sauce can of pop £20 bargain me thinks
Paul Bell . 2023-09-06
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Really good I often get lunch time special small fish and chips with sauce.
Paul Priestman . 2023-08-05
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Decent food every time. Prices are reasonable. Staff are friendly.
Kaur Aman . 2023-06-20
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Thought I would try here tonight as it has a hygiene rating of 5* others in the area have a 1* Bought a small fish ,and it was beautiful , cooked fresh as I waited. The shop looks spotlessly clean and the staff were nice .I will definitely order from here again .
J J . 2023-06-20
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Terrible customer service, advised me they don’t deliver to shotton now because in the past week some Shotton orders have been missing sauces so the driver has had to come back! How ridiculous! All of Shotton can’t get a delivery because of staff error.
claire nelson . 2023-06-16
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I placed an order on just eat and when it arrived I realised I forgot to ask for the sausages without batter (My son has lots of food allergies). When the food arrived he broke his heart because he couldn’t eat it due to my stupid mistake. So I rang the shop explained my stupid mistake and the they were fantastic. They remade the sausages and sent them back out with a driver before the rest of the cold. I really can’t thank them enough. It was my error but they sorted it out straightaway. And the food was delicious. I 100% recommend them for gorgeous food and excellent customer service. Thank you
Emma Bower . 2023-05-31
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Very good food.big portions.Highly recommendation.
Baljit Singh . 2023-05-17
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Had an amazing experience with the fish and chips. 10/10 would definitely recommend.
Preet Sidhu . 2023-05-17
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Lovely fish and chips really really so taste food and very good staff and specially lovely fryer
Jagdeep Singh . 2023-05-17
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Cash only. Annoying in this day and age!! Got to wonder why?!?!? Very expensive! Not very friendly staff.
Mick Henery . 2023-05-01
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Absolutely terrible food nothing good to say at all
Tony Scott . 2023-02-12
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Lovely food, sometimes there is a bit of a wait. But the food is always tasty so I'm prepared to wait.
Kimberley Hockaday . 2023-02-08
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Food is always very good, ok - you have to occasionally wait for your food, but that's because it's always cooked fresh
Derek Malcolm . 2022-12-21
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Awful u order don't get told the wait is so far 90 mins Call after a hour egt told its being made up offer to pick up and apparently it is with driver yet doesn't take 30 plus mins to drive from shop to here so clear lies
Coley . 2022-10-16
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Always late on delivery and order is always wrong
Tina Hardy . 2022-09-19
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Accidentally put a 1 star review on dulais website I meant to put 5 stars their food and service is amazing and best chicken kebab and chilli sauce
Leanne Suleman . 2022-09-12
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Best fish and chips in the area and rated 5 star. .very clean as well.
Den Par (Den) . 2022-09-05
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3 Wraps ordered all came freezing cold phoned to complain about order they contacted driver and driver lied about fast delivery, I was offered a full refund last night they didn’t arrive then closed shop with not contacting us so I rang next day and they refusing refund for food, they didn’t end up coming to collect and didn’t get eaten due to been freezing cold very poor customer satisfaction Dylan’s do the right thing a refund my order
George Oneill . 2022-08-28
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Good food and reasonable prices
Mark Flack . 2022-08-13
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Only place I will go for fish and chips. Always hot when delivered. Always on time when ordered thru app or over phone. Do great pizza and kebab also.
c.j williams . 2022-08-13
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Ordered food, we were told it would be ready in 30 minutes, sat in the shop for 40 minutes. So order actually took over an hour to get then got it home and it was disgusting. The wrap was hard n meat tasted disgusting. Definitely won’t be going again, spent over £20 on food n most of it has ended up in the bin!!!!
Katie alcock . 2022-07-28
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Absolutely furious. Rang the order in at 7:15pm to be told 30 mins. Went into the shop after 30 mins to be told it won’t be long just waiting for the meat. Sat in the shop from 7:40pm until 8:20pm before it was ready. Asked multiple times how long it would be and they kept giving me the same answer of not long just waiting on one thing. Finally got it at 8:20pm and payed just over £20. Got it home where we unwrapped it and it was cold and stale. The wraps were hard with little salad on. The kabab was dry and not pleasant. We have ordered from here many times before but this will be the final time as the service and food was disgusting. DEFINITELY DO NOT RECOMMEND!!!!
Molly Alcock . 2022-07-28
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Ordered food and after 3 hours failed to turn up, yet they confirmed that food was delivered, thankfully didn't pay card so nothing lost but my time. Only 2 star as in the past when collecting food it has been good. I understand there may be an influx of orders but surely they shouldn't accept if they have too many, I'd rather my order declined rather than wasting time for nothing.
Lewis Holloway . 2022-07-19
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The take away was disorganised and chaotic, it states 15 minutes for collection waited in shop for an extra 25 minutes, the clock counter had finished and still the food wasn't ready. Staff didn't seem to understand the order system nor did they greet you when you entered, I was in the shop for 5 minutes before they asked me what I ordered again, I told them no one had served me yet, but I had ordered online. Order of food was poor at best with food left in the hot holder for excessive amounts of time. The two female members of staff were rushed off their feet while a young Asian male walked around looking like he was questioning his life choices. Kids potions were smaller than expected given others in the area charge the same price but you receive bigger potions. In the notes I requested salt and vinegar to be on the chips, and then reminded them in store, however this was still forgotten. Food was overall satisfactory.
Kyle Robson . 2022-07-18
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Am sorry but 13 quid, 1 hour 45 minute wait for 1 order of large fish AND chips for there to be barely any chips..... Won't be ordering here again
Sean Hodgson . 2022-07-14
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Outstanding every time, fully recommend to everyone and they take into consideration the vegetarians with wrapping separately. Excellent chef’s, brilliant communication with staff ordering and delivering. Impeccable hygiene and presentation Piping hot, fresh and delicious. 5🌟 Thank you.
E B . 2022-04-27
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Omg I got a small fish and chips, it was massive and tasted amazing, and omg their curry is to die for, really really enjoyed it 100%, strongly recommend dulies anyday!!!
Jan Taylor . 2022-04-25
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We visited an elderly relative and were recommended Dulai's for fish & chips- excellent food & very friendly staff! We'll be back!
Peter Barker . 2022-04-22
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Greasy bad cold hard chips and tiny portion. Ugh gross. Waste of money
Helen S . 2022-03-10
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Very rude staff waited 2 hours for delivery sent wrong food freezing cold will not return staff need to sort there attitudes out if u can't take an order properly I suggest you learn
Lisa Morrow . 2022-01-27
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Nice food. Clean shop. Staff are friendly.
Amy Robinson . 2022-01-25
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Best fish and chips in the area
George Wood . 2021-11-11
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Nice fish and chips, normally we share a large bag of chips between us but very small portion for the price over £20 for large fish and chips and a few chips, but what we had were nice. Big tight with chip potions.
Michael Taylor . 2021-09-23
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The fish and chips were excellent. We will definitely be back!
Rachel Milne . 2021-08-12
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Tasty fish and chips. Pleasant staff
glynis welsh . 2021-08-12
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excellent food good value for your money
David Cook . 2021-08-07
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Alright but the chilli was rank hence only 4 star
Jolene Kenny . 2021-07-23
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Nice fish and chips , portions are generous and was hot and tasty. If I could give more stars for food I would, however no contactless payments, cash only, seriously!
Darren Davison . 2021-07-23
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Lovely food and friendly staff.
Michael Robinson . 2021-06-09
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Top notch wraps from here, highly recomend the jumbo mixed kebab, big for one person but spot on for the price
Rob Brown . 2021-04-30
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Avoid.....Cash only no sign to say this. I had no cash so had to go get some. Service assistant hardly spoke English. I had to explain my order (which she got wrong). Fish and chips were vile. Soggy chips. Fish poor quality dripping in grease. Peas like water. Food cold. Would have give a 0 but no option for this.
Tina Webb . 2021-04-28
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Good staff nice food at reasonable prices
Will Davison . 2021-04-07
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Wouldnt go anywhere else lovely and clean..very tasty
Tracie Raw . 2021-04-01
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Huge portion of lovely well cooked fish 🐟 and chips 🍟
Lyn Burrell . 2021-03-12
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I wanted kebab, chips and curry sauce from here, but as they were not enforcing mask wearing and 3 people were waiting in the shop without masks, I went next door and ordered a Chinese instead! Stupid business - just follow the rules!
Pedro Pulidog . 2021-03-07
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Ordered food for collection, they said they would ring when my food was ready, I waited 2 hours still no phone call, so I phoned the shop, they said my food wasn't cooked yet but wouldn't be long, waited another hour still no phone call, so I rang again to be told my food was still not cooked, I told them to cancel my order, as I waited 3 hours which is long enough to cook small fish nd chips, smoky sausage nd chips and spam fritter nd chips, also one of these meals was for a pensioner, I will not be coming back to the shop.
Kadina Kirby . 2020-11-05
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Ordered from here tonight most food was nice but chicken in mixed kebab was disgusting tasted like soggy dog meat pity
John Williamson . 2020-09-13
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Lovely Pizzas & Kebabs! Service is spot on👌🏽
Jagi Dulai . 2020-08-11
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Order every week from caterpillar kebab wrap and that was the worst one I’ve had Hardly any Donner meat all salad and really Slimey straight in the BIN
Gary Kirtlan . 2020-04-02
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The best fish and chips in town beats York road by miles
Bren8477 . 2020-02-09
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First time ordered pizza no disappointed thank you
Chanphorn Welsh . 2019-10-25
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Friendly staff. Food is fresh made to order
crystal stephenson . 2019-10-14
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Love there Kabab meat and gorgeous chilli sauce
Carol Ward . 2019-10-12
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Excellent fish and chips alway get mine lightly battered!!!!
Trevor Davies . 2019-05-09
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Had bolognese parmo chips and garlic from there last night, it was very nice and i would definitely go again
Andrew Parkin . 2019-05-05
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Food was ok responsibly priced with a good choice of food, can't really say it's service with a smile though maybe the person was just having a bad day. Overall I would return.
Antony Paul . 2019-03-22
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Great tasting food, very good portions at great prices
David Gourley . 2019-03-19
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The shop is very clean and the people very friendly but the fish was over cooked sadly but the chips were fine
Pearl Ann Spoors . 2018-12-12
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Over 2 hours and still not here waste of time
Coreana Bennett . 2018-12-08
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Very slow always order from here will be taking my custom else were waited 2 hours for my little boys tea a small parmo ... you ring after an hour of waiting to be told it's with the driver...foods been in the car an hour...what a joke
chelsea bennett . 2018-11-18
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First time ordering from here put an order in from 7:30pm for a kebab rap got told it would be delivered with in an hour after the hour was up rang back and get told my delivery is out with driver but yet my order turns up at 10 and freezing cold no apology or nothing and still get charged full price will never order from here again
William Smyth . 2018-08-20
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Food is good but they need to sort out their menu and what is on offer or not. I phoned an order in and was told the offer wasn't on anymore then I turned up to get my offer and was told it is now back on. Wth is going on
Datxman . 2018-08-18
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Best fish and chips by far, fish is always chunky and lovely, kids always enjoy everything they get from Dulai's Fisheries.
OWEN MORRIS . 2018-08-16
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Spot on, little on the slow side but never hd bad meal.
George Nesbitt . 2018-08-05
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Chicken parmasan is fantastic made with real chicken breast even the small 1/2 parmo is filling! Great fast service.
Simon Broughton . 2018-05-23
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Great food and very reasonably priced
Andy Johnston . 2018-05-18
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Asked for a kabab wrap and a tub of kabab meat and it was a one and a half aslo when it came it was cold ,not happy
Laura Laws . 2018-04-15
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Get a kebab wrap every time I go here, never let me down very consistent
Karl Murray . 2018-04-11
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Fish shop sells pizzas kebabs ,its not sit in its take away or delivery food nice
Deborah Arnett . 2018-03-07
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You wait ages inside you could be standing there 10 mins no hello or what can i get for you to busy chatting with each other or drivers getting takeaway orders i never go there now because of this use a different chip shop.
Paul . 2018-01-16
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Never had bad food from this chippy reasonably priced and decent portions and the staff are friendly
Rob Moore . 2017-09-14
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Excellent service. Excellent kebab.i didn't fancy fish & chips. I own one.lol.
John Thompson . 2017-07-28
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Great shop. Lovely food and decent prices and offers.
Jon Allen . 2017-06-17
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Great food and fast delivery brilliant
Katy Stringer . 2017-05-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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