Based on 204 opinions finded in 1 websites
Based on 204 opinions finded in 1 websites
Nº 107 in 265 in Runnymede
Opinions
This used to be a really nice restaurant. We should’ve known when nobody was in there, but we put it down to the time we arrived. The waiter was pleasant but there was no atmosphere and the food was bland! The deserts were frozen. I had to use a knife and fork! Disappointing and I felt for £27 per person with one lemonade and one lager overpriced! When I go out, I like to have food that I can’t cook and I’m sorry to say I could’ve cooked at home at less than half the price.
Cherry Coleman . 2024-11-09
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Absolutely lovely little Italian restaurant. Pasta dishes were fantastic, and the pizzas were right up there with the best we've tasted. Service was good. There were a few people in the restaurant so atmosphere was good. I highly recommend this restaurant and would visit regularly if I lived in the area. We were staying locally for a visit to Thorpe Park. Support a local business and not one of the bland chains.
Captain Jack . 2024-08-29
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Really nice anniversary treat at our local ristorante. Excellent risotto and affogatto! Recommended!
Iain Lewis . 2024-08-03
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The food was freshly cooked and very tasty. The service was excellent and friendly. Sadly there was nobody else in the restaurant so no atmosphere. I put this down to the on line booking. I tried several times to book on line but it continually showed fully booked every day. If I had not called to book I would not have eaten there. They should definitely look into that on line booking. I enjoyed our meal so will be going back. Definitely a restaurant to try if you have not and like Italian food.
Martin Brown . 2024-07-28
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Excellent local business that I have recently found. Great for dine in & take away use very regularly & always great! highly recommend always good food & excellent value for money I use it weekly!
JH . 2024-05-14
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Best Italian food I've had in ages. The food was delicious and the service was friendly and efficient. Will be going back!
Karen Higgens . 2024-05-12
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The Food was delicious and the Staff were brilliant
John Sines . 2024-05-03
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Lovely and tranquille place with beautiful decorations of Venice. Very clean, comfortable. Food we ordered was very tasty and a good speedy service. Recommend it to anyone who wants to escape to a night out in a peaceful place with classic Italian music.
Natalia Bose . 2024-03-03
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THE BEST ITALIAN FOOD IN ADDLESTONE... A MUST TRY!
martin pupak . 2024-02-04
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One of the most flavoursome Italians I’ve been to in a while the lovely waitress even let us stay later than the closing time to finish our wine. I will definitely Be back . I had the goats cheese chicken and my partner had the seafood spaghetti . Lovely thank you
Shanice Benstead . 2023-11-24
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The overall experience was not great. Some of the food was uncooked, the pastas ordered had more salt than the amount of pasta there, we ordered a margarita pizza which took nearly 40 mins to come. The portion sizes for the price offered were astonishing. I spent the rest of the next day vomiting throughout the day as I had food poisoning which was not ideal. I definitely would not recommend unless you like uncooked and unsatisfactory food.
Mohammed Qazi . 2023-11-12
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Decided to try last minute after driving past hundreds of times and delicious! Will return!
Daniela Seijo . 2023-10-25
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Turned up this evening for a meal after visiting Thorpe Park nearby. Despite turning up just 20 minutes before they were due to close, we were welcomed and seated straight away with no problem. Only request from them was that we could order before 10 since the kitchen would be closing which was completely fair given the time we arrived. Waitress was very friendly, happy to help and advise. Food was very very tasty and great portions, some recent reviews speaking negatively of the food do confuse me. Despite it being so late and far beyond closing, we were offered deserts. These were equally as incredible as the starters & mains. Price wise, very standard pricing for an Italian restaurant. I'm sure there is cheaper nearby, but the price is so worth it and not bad at all. Overall one of the best experiences we've had in any restaurant. I'm sad we don't live nearer otherwise we would return much more often. Thank you for being so welcoming.
Tom H . 2023-10-07
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The food is good, but the fact they can accept order for delivery and cancel after 45 mins of waiting saying the are closed is as frustrating as it is unprofessional and unacceptable. This happened multiple times. EDIT 1 YEAR LATER - extremely poor management. The same issue still occurs. Opening times on Google maps are not set up correctly suggesting they are open while they were not. The website accepted the order while the restaurant was closed. Then the owner sent me a text message surprised that the order was placed while they were closed and suggested to come back 1h later. It all is as unprofessional as it gets.
Marcin Nazaruk . 2023-07-15
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Sadly, food was decent but found metal scour in our food. This restaurant is not professional at all. Didn't offer to replace nor free. If it was any other restaurants that we normally go to, normally we got this kinda treatment.
Jon Lim . 2023-07-08
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Ordered food taken over 2 hrs. No communication. Don’t trust them they seem to scam people
av av . 2023-06-25
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Best pizza I ever had and very friendly stuff 😊
Iva Dykastova . 2023-06-02
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Went tonight, first time I had been there but my girlfriends had been before. Food was delicious, it was very quiet and a small restaurant but we had no issues at all. Would definitely go again and planning on returning soon. Thanks for a lovely meal. Jo
Phychotic69 420 Xbox . 2023-05-18
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Amazing pizza and calzones with a cosy atmosphere and friendly service
Sam Lintern . 2023-05-06
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I have been with my wife a few times never disappointed food is always good staff are helpful and pleasant
Jason Webb . 2023-05-01
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Service and food was top notch, friendly atmosphere and very well priced. We would recommend San Marco to friends and family
darrian marsden . 2023-04-28
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Booked our table, and from entry the reception was warm and welcoming. Great service and great food. Definitely will be visiting again.
Chris Holt . 2023-04-24
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Malá Talianska reštaurácia veľmi príjemné prostredie.personal a majiteľ sú veľmi milí ľudia na vysokej profesionálnej úrovni.jedlo ktoré sme konzumovali bolo absolútne perfektné.maximalna spokojnosť.💯👍
miro (snafu) . 2023-04-10
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Excellent food, the restaurant is a bit small with no parking. Overall I recommend any pizza for collection.
Quinn . 2023-03-17
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Went their at 9:30pm when their closing timings said 10:30pm, but it was already closed.
PARIKSHIT KAPILA . 2023-03-17
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Great food, we are local and we love the fact that this place is original and family run and properly cooked food. Not like mass produced frozen crao you get in a chain restaurant.
Stephen Osullivan . 2023-03-01
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We placed an order through Uber eats. we received the sour food the chicken was almost rotten, it looked like a decomposing corpse. Everything was sour past the expiration date🤢🤢🤢
James Norris . 2023-02-28
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Wonderful meal! Lovely food, and great service! Have also had several take away too, which have also been brilliant! Will definitely be visiting and ordering from them again!
Elle Mullins . 2023-02-21
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Place was deserted, no front of house welcome. Waiter not attentive, food mediocre and main course was fairly cold and I suspect cooked from frozen in a microwave. Also charged £7 for a litre bottle of sparkling water. It was a random booking as we were staying in the area for the first time, but will definitely not be returning. Very poor and probably in my top 5 worse restaurants I have ever visited
David Garner . 2023-02-09
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Disappointed, waiting 1.5 hours for delivery it is unacceptable. Won't be ordering again.
Rui Silva . 2023-01-17
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Strange to see some of the bad reviews. We’ve driven past this place numerous times so decided to give it a go. Small restaurant but the service was great and the food was authentic and excellent.
Jag Grewal . 2022-11-27
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Nice small restaurant with an atmosphere and tasty Italian food 😋 ❤
Iwona Sulkowska . 2022-11-15
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Group of us booked. Mixed experience of food served.. some OK some good and some like mine inedible. Would not return. Young girl serving did her best to cope on her own but needed more staff.
Jean Mansfield . 2022-09-17
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This place used to be great. Looking at recent reviews and my recent experience it's gone massively downhill. Ordered mains with changes in the notes as we always do, turned up incorrect. Called up and staff member rudely stated the comments were not on the order and will not send a substitution. The quality has been on the decline for a while but now the service has also declined we will not be going again.
James Francis . 2022-09-08
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I was rather disappointed with the whole experience, the food was a bit meh; calamari chewy and only 1 prawn in the whole dish and it cost £14!?. Wine was nice though. The customer service was so bad it almost felt like we were part of a sitcom. No greeting, told to just sit anywhere, no chat, on her phone, didn't ask how the food was...nothing and no goodbye at the end...not sure if she was working her notice or trying to get fired but made it very clear to us and everyone else in the restaurant she didnt want to be there and we were a bit of an inconvenience to her. Such a shame as people had said nice things before and we hadn't had a meal out for months so sad it wasn't the best. We wouldn't come back.
Nicky . 2022-08-20
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Possibly the worst Italian I’ve ever been to, flavourless with every dish, no effort whatsoever into the food, everything from a jar, I’m sorry to leave a negative review but maybe the restaurant may take the negative criticism and turn it into making their dishes taste better in the future.
Jay . 2022-08-20
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DO NOT ORDER DELIVERY FROM THIS PLACE OR AT ALL, WORST DECISION EVER!! I WOULD LIKE TO GIVE ZERO STARS! To cut what could potentially be a very long review short, it took 2 hours for the food to arrive after several phone calls back and forth to the restaurant, I live a 5 minute drive from the restaurant and yes I would of driven but we had had a few drinks that night otherwise I would of done! I ordered pizza as did 2 other members of my family and as you will see, the bottom of the pizza was black! Following day all the people that had Pizza, including myself were very ill!! To put the cherry on the top, they forgot two of the main courses ordered, so 2 of my family members went without their main and just had their starter! DO NOT EAT HERE!!
Ash . 2022-08-12
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I have never given a 1 star review but I think honesty should be here. When I looked at 4.6 stars with 160 reviews and seeing a cartucho pasta, made me think it was a real genuine Italian restaurant, but it cannot be further from truth. Looking back, I read the 1 star reviews and I wish I had done that, because those are the genuine reviews. No fault to the waitress but the food. Ordered a scogglio and a pizza. Never had I ever have a bad scogglio til today, it had frozen very hard on the bite calamari, 1 prawn which was not fresh not moist not tasty and mussels that were not cooked with the main but probably before and just added when plating the food. My husband had a pizza that he didn’t even finish, not even asking to take it away. The plain truth is that borders were hard and not a pizza you would expect for 14£. I have to say that when approached the waitress about the lack of tiger prawnS a discount was offered. I am not a person who likes to criticised but a foodie who had expectations on having a delicious meal, not leaving a review of our experience might make others judge wrongly the culinary expectations they may have to be totallly disappointed. Won’t be coming back.
Mrs Martínez . 2022-08-05
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Average, made a mistake with my main but was nice
marcelle sauvageot . 2022-07-10
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Hidden jewel of a place. About 10 of us reached there , when it was almost closing (delayed traffic etc). However, Staff was so accommodative, friendly and the food was fresh and delicious. Will definitely revisit.
Sri V . 2022-07-10
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Been here a few times and never disappointed with the quality of the food and service, it's a great little restaurant that I'd highly recommend
David Moore . 2022-06-11
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Have been there quite a few times and always felt like Im having a trip in Italy. Italian food, warmth place and good italian music. All the dishes I tried were always fresh and so so tasty. My favorite dish stays the sea food pasta which is Top around this area. Thank you and see you soon
Your Channel . 2022-05-27
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Had a very nice pizza. Tasted great.
john judd . 2022-05-14
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I went with my 2 friends who I haven't seen for ages and we had a lovely time. The food was delicious and piping hot and fresh, the waitress was lovely and attentive and the wine was very nice. Atmosphere was nice and warm and cosy. We had a great time and we will go again soon.
julie macedo . 2022-05-09
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Attentive service, lovely food. Not an amazing experience but was good on most levels and the waiter was lively, would go back.
Michael Wray . 2022-04-07
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Turned up Friday 11/02 at 18:30 for a table for two. There was one other couple in the restaurant who already had our food. The girl waiting on us seem a little overwhelmed and it took over 10 minutes for our drinks to come out after ordering them (one bottle of beer, one spirit and mixer) which kind of set the tone. We ordered and about 10 mins later the starter came out which was lovely to be fair. But then the waiting began - we were there for over an hour with no sign of dinner, no update from the girl waiting on us and empty glasses and an empty plate sat in front of us. Eventually the girl told us that there was a delay because they were prioritising takeaway orders which was really annoying. When we got there, if we'd been told that there was over an hour's wait on food, we'd have gone somewhere else as we had somewhere to be after dinner. So I asked to pay up and 10 minutes later there was no sign of the girl. I ended up having to go up to the bar to pay the bill. I then discovered we'd been charged for a double on the spirt and mixer ordered which she had never stated and we had never asked for. When I asked to pay she asked me if I wanted to pay for the food we hadn't received!! You couldn't make it up! Outrageous to have to pay nearly £20 for two drinks (one of which they put through as a double without instruction), a starter and cold seat for over an hour. Most of the reviews on here are super positive for this restaurant and so maybe this was the exception rather than the rule, but this is a review of my experience and it was just a very poor one. You need to tell people if there's a delay on food because you're prioritising takeaways and you can't go charging people for doubles when they haven't asked for one.
David Palman (RunGingerRun) . 2022-02-18
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Cosy restaurant with lovely food.
Margaret Keane . 2022-02-06
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Fantastic food. Great staff who were very friendly and helpful
Alice B . 2022-01-11
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Food was awful 😖 very basic and unfriendly staff.. wouldn't eat here again..
Tania Bailey . 2021-12-13
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Don’t go. Very rude and abusive about our order. Swearing etc. Avoid at all costs!
Will Wood . 2021-11-27
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Have been there twice in two weeks, beautifully made food and made to feel very welcome, will come back soon x
Diane Lippiatt . 2021-11-27
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Very good food and friendly staff, also good value for money.
JOHN PERKINS . 2021-10-12
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Stopped here after a day at Thorpe Park with two v hungry children. Excellent service, very tasty food and very good sized portions. As my son said to me, it was very tasty and huge, amazing! Will definitely return.
Tom Carney . 2021-08-27
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I’ve been here a few times before lockdown and always had good food … went here this evening and was so sad to be the only people dining for a friends birthday …. Such a lovely environment and the food is delicious … massive portions and great value … come on Addlestone support your local restaurants … because this one is a keeper … will be back for eat in or delivery soon x
nicola pettet . 2021-08-19
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Visited last night after a long day at Thorpe Park. Just what we needed beautiful authentic Italian food. Amazing service and even accomadating our grumpy son with his request of a tomato. Highly recommend a visit.
Zoe Widdowson . 2021-08-13
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Lovely hidden gem! Food always makes us happy, would recommend to anyone.
Teodor Delchev . 2021-08-08
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Good honest authentic Italian food. Will definitely revisit.
Mark Bowron . 2021-07-11
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Fantastic place food was excellent service was brilliant and a very good price I never booked just turned up and lucky enough to get a table
Dennis Hall . 2021-07-10
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Quiet when first arrived but the food was unbelievable. Would recommend to anyone. Lovely staff too.
joshua smith . 2021-07-04
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Lovely food, friendly staff, goods wine. What's not to like
Bob Patton . 2021-06-19
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We’ve had lots of take away pizza and pasta through lockdown. Each time the food was superb! Finally we got to sit in the beautiful Resturant. Full of lovely, friendly welcoming staff! Would recommend this little gem of spot
Lorraine Heffernan . 2021-06-06
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Absolutely gorgeous pizzas!!! We love the ultimate gourmet pizza and this place nailed it. Fast, delicious, and leaving us wanting more. This is the place to go! You'll be thanking me 😉
S R . 2021-02-10
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Loved it. Its cosy and service great. Food was very good and we enjoyed their seafood pasta.
Gabriel SWIFT . 2020-12-26
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Wow Absolutely mind blowing The food here is cooked fresh and is full of flavour Giorgio really goes the extra mile to ensure all his customers eat fresh delicious Italian food and all with great service Keep it up guys
Aman Souni . 2020-08-23
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Delicious meal, super friendly service a lovely evening!
Eleanor Marsh . 2020-08-17
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Really nice owner and food great
michael gaffney . 2020-08-02
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rivoluzionato negli anni.. nn so quale preferisco , ma si mangia ancora bene
Anonima Bikers . 2020-05-22
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I ordered online from this restaurant on 17.05.2020. I chose that delivery time 12:45. Around 13:00 I called to see what was happening with the order. They said that the restaurant opens at 15:00 (although when I ordered and I PAID, I chose a delivery slot at 12:45). They told me the order came at 3:30 p.m. Seeing that the status of the order is still pending, I called them ... TOTAL SILENCE, only the answering machine. So I went to prepare some food with the thought of recovering my £ 22.
Mihaela . 2020-05-18
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Epic Sunday Lunch - friendly staff - a quiet unpretentious local
Adrian Elston . 2020-02-03
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It's a small intimate restuarant and the staff are great. The food is authentically Italian. Highly recommended.
Stephen Labuschagne . 2020-01-11
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Lovely restaurant and friendly staff. Delicious food - never had anything other than great food. I love that you can order a take-away and ask that they put the food in your own containers - they are always happy to do this which is a great thing.
Michael Brierley . 2020-01-10
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I can't wait to go back, everything was delicious and the warm and cosy atmosphere was a delight. Seafood pasta was awesome! Be sure to try the homemade cheesecake.
Sana T . 2019-12-24
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What a lovely find and what great food.staff are great nothing to much trouble will def be back
Lisa Hook . 2019-11-24
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Had lunch here yesterday, first time we'd been and was quite impressed with the food, reasonably priced too. Unfortunately we were the only ones in there which didn't do much for the atmosphere, I'd like to go back sometime when it's busier!
Graham Knight . 2019-10-06
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Nice addition to the high street. Now downgraded to 3 stars after a couple of recent experiences. The service and food has slipped to just ok.
Paul Roberts . 2019-09-29
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On arrival of San Marco the head barman seemed to be in distress because he had 6covers in. I understand he's on his own but I ordered a vodka and diet coke came back with full fat ,so thought give the bloke a chance we had starter used the knife and fork, main meal came served by a lovely bloke bon appetite he said but no cutlery had to go ask ....barman wasn't deterd whether we had eating irons or not ,would go back but get somebody that likes their job and wants to deal with the public
Duncan Horsburgh . 2019-09-14
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I enjoyed a very pleasant meal here. The food was excellent and the service was very good. The quality of the dishes was much better than I expected from such a small restaurant. As it's the only Italian place in Addlestone, I had expected that the lack of local compaction, would of been reflected in the price and quality of what was in offer, but I couldn't of been more rough. I actually returned a couple of days later and was again very pleased. I would definitely recommend a visit if you're in town. It's a good place for a date, family meal or a cheap night out. The price for two people was less the £40 for a starter and mane course.
John Fortune . 2019-08-24
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A risotto frutti di mari with only one unit middle size shrimp. I'm very disappointed. Don't recommend it.
Patricia T . 2019-08-18
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Great food and great service. Relaxed environment. Don't expect to be quick. They don't rush you.
Nev Millard . 2019-08-15
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Absolutely amazing food, both mine and my husband's dishes were impeccable. My husband had a lobster and sea food plate and absolutely loved it. I had the calzone which as also amazing although very big and filling. The garlic bread starter is easily enough for 2 hungry people. Tiramisu was light and fluffy. Everything was perfect. Definitely the best restaurant in town.
Carolina Marino Sargeant . 2019-08-10
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Delicious food, very good service, cheers for lemon cello on way out :)))
Tom Que . 2019-07-04
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Usual high quality food and attentive staff
richard medhurst . 2019-07-03
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Lovely friendly service, had Pollo fungi which was great and Carbonara also lovely. A free Limoncello to end a lovely meal which was also a good price point. Thank you
Tim McSherry . 2019-05-15
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Very friendly local Italian restaurant
sinasi ozkan . 2019-04-05
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Good prices for good quality food plus fast delivery
Oskar Kamil . 2019-03-27
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Dreadful, felt sick not only by the price but mainly by the food. Such a shame it was nice when it first opened.
Shane Turner . 2019-03-13
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Do yourself a favour and try the pizzas - will never order from anyone else again!
Aurelie A. . 2019-03-10
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Lovely, cosy restaurant with great food. A stones throw from the station and close to the cinema. Skip KFC, this the real deal.
Adrian Wildfire . 2019-02-02
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Excellent service, lovely food and a nice atmosphere.
Anthony Stanford . 2018-08-24
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Great pizza, great lobster with seafood very kind stuff... It was best pizza in my life... you must try.. The stuff are so welcoming and friendly, And atmosphere was great!!!
Constantin Luca . 2018-07-08
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Very pleasant atmosphere and good service
Rob Murray . 2018-06-20
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Beautiful food and great service, well worth a visit.
Lisa Lewis . 2018-06-19
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Friendly service and great tasting, good value food. Will definately return!
Jade Buckingham . 2018-05-06
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reviews said great experience and it was. tasty tasty food. will go again
Alex Hale . 2018-05-02
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Great food, friendly staff and lovely atmosphere. Very small so advisable to book.
Lorraine Vango . 2018-04-09
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Lovely hidden gem in Addlestone. Great for small groups and couples. Delicious food and very attentive staff. Can't wait to go again
Steff Halford . 2018-03-14
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Fantastic food, Great staff, cosy and welcoming atmosphere.. highly recommend!
Lisa Pitt . 2018-02-18
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Good food, with larger than usual portions, friendly and fast service.
Tom Wicks . 2018-02-17
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Having dinner with andrea worth
Kevin Hopkins . 2018-02-03
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Still finding their feet a little bit I think but the staff were extremely attentive, friendly and the food was incredible. Great atmosphere in the restaurant on the Friday night we went. Ranks up there with the better Italian restaurants we've been to in a few countries outside of the motherland itself. Went on a whim passing by while on holiday from Canada and so glad we did. Highly recommended.
Chris Matthews . 2017-12-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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927 Opinions
It was our first time visiting, we won’t disappointed and will definitely be returning! Delicious food, very good value, and what can I say about the dessert trolley!!!! I’m not a dessert person, however, I could not resist a portion of home made tiramisu it was just perfect!!