Based on 1 opinions finded in 1 websites

Based on 1 opinions finded in 1 websites
Nº 536 in 551 in West Dorset
Nº 1 of 1 German in West Dorset
Opinions
Made a booking for Dom’s Table based of amazing reviews. We booked for December. The day before I went onto the website to check the times to see the website no longer existed. Thinking this was odd I called the number on our confirmation email. This number went to some plumbing company?! After lots of searches and digging on multiple websites I found a different number and managed to get through to Dom. He very casually informed me that no it was cancelled. I asked about my deposit and he said we should get this back and receive an email. We haven’t received an email and he has now blocked my number and email address so cannot contact him. If I never spent time trying to track him down we never would have known it was cancelled. Awful service, left out of pocket and disappointed. Even if we had the option to move our booking we would have but no communication at all has made this whole experience rubbish.
Stanya G . 2023-12-28
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103 Opinions
We have been a few times to littlesea and this fish and chippy, and unfortunately each time we haven't had the best experience. More than 3 orders everything gets mixed up and confused, people get given the wrong things. We went in March and one night we got back at 7.30 so ordered to our caravan, the whole order was wrong and things were missing. I had a mad rush to drive down to them where they rushed to do my order correctly before close and everything was undercooked and raw. The staff are lovely and friendly so the only thing I can think is it's a management issue, they need more things in place to help the staff give the correct food and properly cooked food. I've honestly tried this shop probably ten times, thinking each holiday "it might be better now" and each time it's the same.