Domino's Pizza in Swindon

Ordered food after a very busy day to the hotel instead of eating at the hotel . Placed order and thanks to the app tracked prep , cooking and delivery . Fast service , great American hot pizza . Driver was very fast and polite and friendly . Will ordered again 👍🏼

Enjoyable experience in the warmth while waiting for my pizza to cook 👍

Amazing food and lovely staff as always the foods always fresh and prepared perfectly and the staff always make the experience even better

Staff are very nice and even made our small pizza a large. Thank you!!

Great food, excellent service 5/5

Thank you for going above and beyond to make sure our pizza was correct.

Abdul at west Swindon Pizza branch has been amazing today. I had an issue and been waiting for refund on an order that was cancelled 6 months ago. I was promised a refund, and After constant chasing, with no luck I gave up. Today Abdul contacted me to apologise for the poor service I received, and took his professional service to the next level. Because of his good act today I had to rate company top ratings, as the service was world class and beyond. More companies need front line staff like Abdul, very calm, friendly and quick to resolve the issue.

I ordered once last year and ever since that order they will not stop texting me... They wanted phone number for the order and shouldn't have spammed me after it. The food was Okay, but price was also a lot for what we bought... there's better options. Never went back and won't stop bothering me to ask me to buy more.

The shift manager kean was very friendly and helpful and the food was fast and hot.

I hate to say it but I feel the pizza is not as good as it used to be. Crust is dry, none of the toppings taste of anything, even the pepperoni?, everything tastes plastic and fake, have the ingredient suppliers changed?. Please note 4 hours after publishing the review, I was ill with a stomach upset. I am therefore reducing to 1 star. I have reported to head office.

1 star because I received a really small kicker, if I'm paying £10+ for 14, I need proper kickers no btec food.

Shoutout to the mano and lady running the show at midnight tonight, blessed me with great food and great service. Broski asked me to leave a review if the food was good so of course I gotta 👊

Pizza was yum and the service was great, guy serving was really helpful!

Friendly service and quality food

Ordered the ultimate spicey sausage pizza for my girlfriend and myself yesterday. We both woke up with upset stomach basically all morning on a toilet for boths ends. Normally we never had any problems till last night possibly need pay more attention to hygiene!

Ordered via the app, picked up in 12 mins. Pizza was very hot and tasty. Store was very clean and the lad on the till helped me get a vat receipt. There's loads of parking- but don't follow google maps - you'll end up in the service yard. I definatkey didn't do that. Pizza was great as usual. Thank you. Ps being fat I couldn't help but tuck in before taking a photo, hence the 1 slice missing lol

I really don't know how he very other time I order from this store there's a issue with the delivery. Estimate time of arrival is always off by 25 minutes. Today I did not receive the food at all after the app showed delivered. I called the store and was told to wait as food was on the way (even if the app was showing delivered). I called again 10 minutes later and was told the driver went to my house and was told they did not order anything, clearly going to the wrong address. Instead of giving a call or going to the right address (Google maps is accurate so really don't know where the driver went), they marked the delivery as complete and went back tot he store. I was offered to send the driver out again to attempt again the delivery at 9:30pm with a pizza made 1h earlier. Shocking

This is the second time in a row your food has given me the sh£&ts. Sort your disgusting hygiene out. I would probably say it’s the chicken which has clearly been swapped for a cheaper option. Such a shame because otherwise the service is great.

I made a special request and Abdul fulfilled my needs. Highly recommend, great customer service!

Pizza was 10/10 Fresh and Delicious as always

Terribly run store, ordered two pepperoni pizzas for collection. Collected them, got home to find that only one had Pepperoni on it, called to be told come back or pop in the next day , see Abdul and get a refunf, popped in, guess what Abdul wasnt in till 5, calked at 5 spoke to Abdul who said that a free pizza would be logged on the system using my sons mobile number as a reference, called tonight, spoke to the duty manager who told me to call tomorrow as he couldn't help, use Old Town, at least they know what they are doing

Terrible service couldent add extra sause on and said it is against the rules 😂😂😂 don’t get food here

Quick and fast Delivery every time

Fantastic taste Amazing everything

I forgot to collect my cookies and they delivered to me!! They are so nice and helpful, I would highly recommend!! I have never had any problems and honestly the staff and management are incredible :)

Ordered food 20 minutes later got a call to cancel the order, not giving time to get from a different place. And got asked if we wanted it delivered tomorrow instead!

the night staff r my fav. they’re the best.

I was their frequent customer, but last time I was disappointed with the quality of the pizzas.

Got food poisoning have been throwing up all night

Date 7/11/2023 vist this place time 12.30 receptionist behaviour very rude that’s not good

Paid for a large pizza only to find when I opened the box when I got home I had been given a small.

your pizzas are disappointing tatse less and disgusting staff are rude !!!!and this is for everyone one who dose decide to buy one never pay for your pizza until ur have seen it and your 100 percent happy with how it's been cooked I ordered one they tryed giving it to me undercooked and covered with pools of grease was disgusting then I said ill go else where and wouldn't give me a refund had to ring up and wait for a call back a few days later to get it sorted out witch takes the piss coz then I had to wait a few more days for the refund not happy so just a word of warning to everyone

Very nice food and fresh Stuff very friendly thanks for Hassn and delivery driver Mark Looking forward to come and eat again

Amazing costumer service very helpful 5 🌟

Not being funny but I would not even feed this to the dog I don't own, let alone a person. The shift manager for 26th May 2023 Not sure on name as he was so rude, told me one and told another store manager different so who knows Million Or M Mahmud

I won't put any stars after the so called customer service

Delivery took nearly half hour from despatch, despite being only 5 minutes drive as a result it was cold. 2nd time this happened recently, won't buy domino's again

AVOID! I will not be ordering from here again. Recieved an overcooked pizza, complained and requested another one. Recieved a phone call back asking for the overcooked back. Upon delivery, i informed the driver that we are severely ill and advised not to take pizza back. He insisted to take overcooked pizza back and opened the box to inspect pizza, where he touched the pizza etc and took the pizza with him. Warning to all! Think twice before ordering from this branch, if they're taking pizza's back to the shop when told the customers are ill, god knows what else they're doing! Poor food and hygiene standards.

Very rude staff he didn't even replied back to my question... No good

Waited over a hour, called them and and was on hold for 15 minutes Complete useless service!! Still haven’t received my order

Burnt pizza. As usual. I didn't check at the store and that was a mistake.

Had the most awful service with the food got told I would get a refund, dominos have told me they have emailed me but no email wrote again nothing wrote again still nothing. Wouldn’t even bother!!

Over an hour wait, 'forgot pizza' that has been out of delivery

I'm not really sure what happened the day I visited, but the staff tried to give me someone else's order and then when I pointed this out to them, they seemed utterly baffled and tried to give the order to me again, like I was in the wrong (the pizzas they were trying to give me were the wrong size and type). It turns out they'd 'lost' my order, and when they eventually made it and handed it over one of the pizzas was absolutely swimming in grease, it actually looked like the pizza had been left out in the rain, it was bizarre. I've never experienced anything like that before from a Dominos.

Great for collection, delivery is a bit of a rip-off

fantastic pizza, very tasty, great service, very attentive and smiling staff, total attention to customers, it's my favorite pizzeria. 5 🌟🌟🌟🌟🌟 and highly recommended.

Horrible service. Still can't pay cash!. Honestly you can make your own food 10x better.

Last night was roughly the 5th time I've used this place in the past couple of years, as I'm quite local. But every time it seems guaranteed that something will be a disappointment. Usually they get part of the order wrong, but last night it was that I was waiting over an hour for the delivery (that had an ETA of 20-40 mins), and the pizza was warm at best. They always then put it right if you tell them, you just need to drive down or wait there while they cook another one, it's just inconvenient and you're paying for convenience!

Appalling service second time in a week they’ve been useless. Should have learned my lesson

Asked for extra cheese but got so much tomato that's all you could taste which completely overpowered the other toppings

Had a delivery and couldnt fault the delivery driver.. pizzas had very little topping on them and for what you pay i expect a decent amount of topping not a few bits just chucked on ..

It's a joy to be able to get a delicious gluten free pizza after a wildcats game.

We normally really enjoy our once-weekly pizza etc from Dominos West Swindon but tonight's was almost cold and ages sibce we had the 'left premises' notification - may use a different company next time. Very disappointed.

Took an hour, and still haven't started according to tracker. Don't pick up the phone.

had a lovely pizza but was more impressed with the man that delivered! it's amazing to see a Domino's driver in an EV! he had a mask on an his uniform looked very sharp! amazing customer service skills too! please thank him for being the best driver!!

Pizza was really thin, sadly the whole family disliked the food. Fairly bad customer service (No offense but some of the staff couldn't speak English). I expected more from such a large brand

Ordered food never turned up. Then sent message asking for tip

Had takeaway and delivery recently and Delivery staff chloe was very polite and courteous

No half and half available. Only reason I went to Domino's. Taken my business elsewhere!

Only took 1Hr 30 Min to deliver on a Wednesday night! Never using this branch again, come to think about it maybe never Dominos again!!

Quick efficient and good quality

Was very nice, better than any takeaway. Delivery driver was such a nice man. Defo would order again. Yummy.

didn't go here but i like dominos

Standard pizza hut. Smaller than some. I only ever get takeaway from here.

Great staff, Abdul was very helpful thanks guys! And great food!

Terrible Filthy Service No Customer Service Talent At All , Staff Dam Rude , Food Was Cold Would Definitely Stick With Papa John's A Hundred Times.

I ordered 2 large pizza's and a chicken combo and they were all freshly cooked, hot and delicious. The wait time was pretty much immediate. And the quality of food with fresh and very tasty. I would highly recommend Domino's West Swindon. ..5⭐⭐⭐⭐⭐

Sat outside on a sunny day. Lovely staff who were polite, efficient and helpful. Had 6 meals at our table and all looked great and tasted yummy. Baby seats were clean and available which was good. Toilets clean and accessible.

Food is decent but don't bother trying to order extra dips as they always seem to forget it.. how hard is it to add 2 small dips ?!

Shocking service. Ordered a pizza over 1 hour 20.minutes ago. Still not arrived although the tracker said delivered. have called multiple times offered no refund and said they would send one out again. Again? Didn't arrive the first time and still waiting. Absolute joke. Wouldn't be surprised if the driver ate my food themselves. Next time, I'll order pizza hut. Old town store aren't useless, they usually get it right. Not sure why my pizza order diverted to the other side of Swindon.

Usually the pizza is hot on delivery, tonights was just warm, not there usual hot ! Warm congealed pizza was horrible.

I have ordered from this domino’s fir years, so have always had fabulous food, have never had a problem with orders, we order for a family of 5 always value for money and if you look out for deals we always get a good one. We always get a delivery for birthday treats they have never let me down, always hot & tasty. Keep up with he good work dominos west Swindon

Speedy delivery always, great deals sent through their app.

This branch do a great job, pizza normally on time

As always dominoes makes great pizza, however was a little slow here and they forgot to text me when it was done

dominos is overrated too expensive for the quality and always very greasy

Ordered 2 deep crust pizzas. Both bases were undercooked/doughy. Called to complain and was told they were closing and couldn't do anything. Rang back 20 mins later and was greeted with a woman asking if she could take my order!

I'm sure the pizzas are really lovely for those that like pizza, for me I don't.

We used the takeaway service from Domino's . We found the online ordering to be simple straight forward with a voucher relatively good value for money. The food arrived exactly on time and every time we've had this which is now three or four times in the past few months it has been well served tasty accurately described in the brochure

Very friendly staff and great service

Ordered a few times from here but everytime I have fallen really ill with bad belly sickness etc won't order again!

Delicious pizza,good and friendly service

Ordered once too often. Its the only store that delivers here. Never again. The food is always poor

The pizza took nearly 2 hours to arrive but when it did it was stone cold the delivery driver couldn't find the house either even with the lights on. definitely don't recommend, awful survice!!!

Good and fast Perfect delivery Always on time Tasty pizza and fast delivery. Everytime is good services .

Great service and cant beat that gonzie as a delivery driver give him 10/10

Standard. Nice pizza's but a tad expensive.

Dont put enough cheese on pizzas now

Nice Clean and Staff where good.

Ordered 10 pizzas to collect and they were ready at the agreed time. Can't say fairer than that

This is my gluten free Texas bbq pizza. Plenty of sauce. In fact it was dripping with sauce but I think they forgot a pizza needs cheese too. There was a lot oil on it too for some reason. This place has gone from bad to worse this year. Has there been a take over?

Phoned and asked for a delivery or kidered pitza's , girl on phone was very untrained this was apparent when pitza's didn't materialise , I then got a text saying it was ready to pick up.!! Phoned to ask what was going on ?? Manager said girl was in training to which I replied she should be shadowed to help her, he then said I will give you extra to say sorry. Pitza's then arrived COLD. Also never ever had a Hawaiian with mushrooms but that's what they do. Yuck. I will never ever order a pizza from Domino's again , a lot of money for nothing. Pitza Hut is definitely the place to go.

Accurate, fast, and hot. never had a problem.

Don't like pizza so don't go there

Ordered at 7:44. Had a message to say pizzas on way but never arrived. Had a missed call from the driver, I called back 3 mins later but had no reply. Phoned the store who said his phone didn't accept incoming calls!!!!! Also said they would send him back when he arrived at the store. Never came back! Phoned again and eventually told at 9:20 new pizzas would be sent. Had a text to say on the way but again never showed! When I called the store they said text sent by mistake and pizzas had just left. Got pizzas at 10! My daughter has to be up at 6 so had to eat and go straight to bed? Rubbish service, didn't seem to care, would collect from a different store rather than go back!

My last couple of experiences with delivery have been really bad. Last week after an hour of waiting (after paying!) we rang up to find out they weren't even making pizza. No attempt to contact us, no apology, no offer of compensation. As of today, just took a delivery in which: 1. The order was wrong 2. When I rang up to get a refund for the missing items they just hung up on me and then screened my calls for the next 5 mins 3. The delivery guy was muttering to himself complaining about having to climb a flight of stairs to our flat. Kind of unbelievably bad customer service. Never had any such problems with Taw Hill or Old Town, from where I will be collecting in future.

Rude staff and pretty average pizza

Normally very good. Last pizza was very oily. Been rushed put me right off

I would rate zero if possible. The service from West Swindon Dominos is so poor it beggars belief. Despite pre ordering, they still manage to deliver over 30 mins late and when you call to ask about your order they clearly couldn’t care less. We’ve had countless issues with them and despite enjoying the odd Dominos, with this level of service, we probably won’t bother in future.

Absolutely poor drivers are dim as two short planks will not be ordering from you ever again